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Comfort Inn

2.0 of 5
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12601 West 96th Terrace, Lenexa, KS 66215
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Comfort Inn
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Ranked #3 of 9 Hotels in Lenexa
A recent review
3 of 5 stars reviewed 5 days ago
bricks2721 Des Plaines, IL
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51 reviews from our community

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    17
    13
    3
    8
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10
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12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Des Plaines, IL
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Let's start by the best part of my 3 nite stay: check-in and check-out. There was actually a person behind the desk to check me in and out. Breakfast HORRIBLE!!! No real orange juice. Hot water for my tea tasted like coffee, coffee was HORRIBLE. Hardly any food the 2 days I went down and selection was bad. The egg... More 

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Green Bay, Wisconsin
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great place to stay. Jay and other staff were great with customer service. Beautiful breakfast area and nice breakfast, great way to start day. Pool is small, shallow and cold....not ANY fun there. Hot tub was all foaming and off color...did not even go into it...... The rooms were GREAT.

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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Biggest jerk. No help and he stares at you like your stupid. He was no help when we needed an extra night and didn't want to move rooms. TripAdvisor put us in a handy cap room and he wouldn't change it. After calling choice hotels they talked to him and told me it's all worked out and just go talk... More 

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Travelers are raving about these Lenexa hotels

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 1, 2014

I called myself renting a suite at this hotel for my daughters birthday got to the hotel and it was not a suite it was a regular room. We went on and rented the room because we had little girls on the way. We made due of what we had until I woke up in the middle of the night... More 

Was this review helpful? Yes 3
Top Contributor
55 reviews 55 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 10, 2014

I have stayed at this Comfort Inn several times over the past few months. I find my room to be clean, comfortable, serves the purpose for the evening it is close to the interstate several restaurants are nearby staff is always cordial and friendly.

Was this review helpful? Yes 1
Top Contributor
58 reviews 58 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 6, 2014

Stayed here before a business meeting in Lenexa. I was looking for a nice affordable place that was close to our client. Comfort Inn provided that. Room was a King Suite. Had a nice couch and desk area and a newly remodeled room. Clean, affordable, free wifi,continental breakfast. All for $80 ( this was a rate that I only found... More 

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sparks nv
Top Contributor
92 reviews 92 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 10, 2014

The hotel was pretty much a standard hotel, but absolutely clean. I love that Comfort Inns offer two kinds of pillows: firm and soft. Firm is great for reading in bed. The mattresses are always top notch. They were updating rooms with new carpet etc. Staff was super friendly. Would stay here again.

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Ithaca, New York
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 29, 2014

We checked in en route to Phoenix. Nice room but toilet not clean. Had to do it ourselves. Substantial fecal material on sides of bowl. Extensive breakfast offerings: waffles, eggs, sausages, fruit, juices, coffee, cereals, yogurt and breads. Too bad about the bathroom.

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Senior Contributor
45 reviews 45 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 16, 2014

We stayed here so my granddaughter could swim. For the time of year it had turned off cold and an outdoor pool was out of the question. Food was average and the same every day. We stayed three days, we almost took the extra discount for three consecutive nights but that required a no cancellation clause. At breakfast we could... More 

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Des Moines, Iowa
Top Contributor
59 reviews 59 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 15, 2014

We had a nice king room, we had asked for ground floor and got it, no problems. Fairly quiet, pool was a little cool but was indoors and was clean, shallow 3 foot and 4 1/2 foot deep. Hot tub was hot. Shower was a little weak but average for a hotel. Flat screen tv, good a/c. Close to lots... More 

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