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All 10 Lenexa hotels

Crowne Plaza Hotel Kansas City - Overland Park

3.5 of 5 Hotel   |   12601 West 95th Street, Lenexa, KS 66215
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66%
Ranked #2 of 10 hotels in Lenexa
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
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172 people have reviewed this hotel

Traveler rating
    63
    47
    39
    15
    8
See reviews for
52
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8
60
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Owasso, Oklahoma
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Traveled to Overland Park for a soccer tournament. The team stayed at the Crowne Plaza. After we checked in we went in the "older" section of the hotel. The ceilings in the older section are low and my husband almost hit his head on a exit sign. The 1st room we were placed in smelled like someone recently smoked in... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Kansas City - Overland Park, responded to this review

Dear Val E, Thank you for your time in writing us a review. It is unfortunate that this visit was a disappointment. We have sent you a private message to discuss further. Sincerely, Pam G Case Manager IHGCare More

Memphis
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel 3/10-3/14/2014 for spring break and big 12 tournament. The hotel is in a great location for shopping and dining, but not close to sporting events though. The hotel has indoor pool, which the four children really enjoyed. Our rooms were right by the pool also,a plus. We got three rooms with double beds. The rooms... More

Was this review helpful? Yes
James F, IHG Brand Champion at Crowne Plaza Hotel Kansas City - Overland Park, responded to this review

Dear MemphisPumkinhead, Thank you for taking the time to review your stay with us here at the Crowne Plaza, Kansas City - Overland Park. We are very happy to know that you enjoyed your stay with us and that your children enjoyed the pool. We strive to make sure our guests have an enjoyable stay and I have passed your... More

Eau Claire, Wisconsin
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 11, 2014

We stayed at CP with our travel group on the way home from Texas. Previously my companion and I had stayed at CP 4 other times. Since our last visit the hotel was remodeled somewhat and the dining area enlarged. There wre Sleep # beds but the rooms have no mini frig. A disappointment. We had a caterd dinner, which... More

Was this review helpful? Yes 1
James F, IHG Brand Champion at Crowne Plaza Hotel Kansas City - Overland Park, responded to this review

Dear 172nancyj, Thank you for taking the time to let us know about your stay with us here at the Crowne Plaza Kansas City - Overland Park. We are happy to know that you had a great stay with us here. I do apologize that our rooms do not have the mini-refrigerators in them, but we do have refrigerators available... More

Frederick, Maryland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 10, 2014

This hotel was mediocre in most ways, reasonably clean, reasonably well decorated and a reasonable price. Where I had a huge problem was with their Internet. Turns out this hotel has a deal with their internet provider that allows the provider to track the activity of the guest and sell that information to 3rd parties. At first I thought the... More

Was this review helpful? Yes 5
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Kansas City - Overland Park, responded to this review

Dear t2stull, Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the over-all issues you had during your stay. We have sent you a private message in an effort to obtain some additional details. Thank you for staying and we look forward to hearing from you soon. Sincerely, Anthony M... More

Rochester, New York
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 2, 2014

Everything was awesome from check-in to check-out. The rooms were clean & comfy, the staff was super. The walls were a bit thin & you could hear the people in the next room like they were in our room. Besides that, everything was terrific & I would definitely stay there again.

Was this review helpful? Yes 2
James F, Guest Relations Manager at Crowne Plaza Hotel Kansas City - Overland Park, responded to this review

Dear Tburns01, Thank you for your excellent review of our hotel! We appreciate the time you took to review the Crowne Plaza, Kansas City-Overland Park and are very happy to hear that you had a great stay. I will pass your review along to all of our staff here and look forward to seeing you again the next time you... More

Jasper, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 1, 2014

I can not say enough good things about the Crowne Plaza! The staff is outstanding, the room is quite comfortable, and the amenities are just downright awesome! The staff goes out of their way to make sure the guests are happy! If you need anything, all you have to do is contact the front desk, and no matter what time... More

Was this review helpful? Yes 2
James F, Guest Relations Manager at Crowne Plaza Hotel Kansas City - Overland Park, responded to this review

Dear maverick5278, Thank you for taking the time to let us know about your stay here with us. I am so happy the staff did everything they could to make you feel welcome, and I will definitely pass this review along to our staff. I am very proud of the staff we have here and I look forward to sharing... More

Kansas
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed January 1, 2014

We stayed at this hotel on New Year's Eve. The hotel hosts a party and offers rooms as part of a package deal. I loved, loved ringing 2013 in at the Crowne Plaza. It wasn't so great this year, but most of hotel's negatives in 2014 are related to the party itself and not the hotel. The hotel itself is... More

Was this review helpful? Yes
Jerry A, General Manager at Crowne Plaza Hotel Kansas City - Overland Park, responded to this review

Dear Danedri: Thank you so much for taking the time to share with us your thoughts on New Years Eve. After the last two years of NYE festivities for the adults, we chose this year to tone it down due to issues that we encountered during the events. I apologize that you did not enjoy our event this year but... More

Melbourne, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 15, 2013 via mobile

One of the best hotels I have stayed at!! The staff makes you feel extremely welcome all the time!! I will definitely stay here again!! The breakfast was great! They are close to shopping, restaurants, and not too far from downtown and the Plaza!!

Was this review helpful? Yes 1
Jerry A, General Manager at Crowne Plaza Hotel Kansas City - Overland Park, responded to this review

Dear Proudguy76: Thank you for your kind comments that you have shared from your stay at the Crowne Plaza Hotel Kansas City Overland Park. I too am proud of such a great staff that we have here. They are very committed to making sure every guests has a great experience at the hotel. I look forward to sharing these comments... More

BEAVER FALLS
2 reviews
5 of 5 stars Reviewed December 2, 2013

When my Father died, we had varying numbers of family members coming in and out, and no close family living in the metro area any more. Crowne Plaza became a "home away from home" for our extended family. The staff could not have been more helpful to all of us. The accommodations worked out superbly. We will always appreciate the... More

Was this review helpful? Yes
jkalbert, Front Office Manager at Crowne Plaza Hotel Kansas City - Overland Park, responded to this review

Dear Robert C, We are so glad you and your family members were able to call the Crowne Plaza your "home away from home" during that very stressful time. If there is anything we can ever do in the furture please don't hestitate to let us know. Sincerely, Brian Meader Guest Service Manager More

Wichita, Kansas
Contributor
14 reviews 14 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 1, 2013

My husband and I stayed one night. We won a gift certificate at a silent auction. We did the Arrowhead stadium tour. Checked in around 9:30pm. Went up to our room it was clean, but chilly so I turned the heat up?? My husband got into bed a he realized it was a sleep number bed. He deflated the bed... More

Was this review helpful? Yes
jkalbert, Front Office Manager at Crowne Plaza Hotel Kansas City - Overland Park, responded to this review

Dear Beckykcfan, Thanks for the review on your recent stay at the Crowne Plaza. We are pleased to hear that you will stay with us again in the future. It is always great to hear when guest think our hotel is a nice place to stay while in Kansas CIty or Overland Park. Sincerely, Brian Meader Guest Service Manager More

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Additional Information about Crowne Plaza Hotel Kansas City - Overland Park

Also Known As:
Crowne Plaza Lenexa
Crowne Plaza Hotel Lenexa
Radisson Lenexa
Lenexa Radisson
Address: 12601 West 95th Street, Lenexa, KS 66215
Phone Number:
Location: United States > Kansas > Lenexa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 hotels in Lenexa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Hotel Kansas City - Overland Park 3.5*
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