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Crowne Plaza Hotel Kansas City - Overland Park

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12601 West 95th Street, Lenexa, KS 66215
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Crowne Plaza Hotel Kansas City - Overland Park
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225 Reviews from our TripAdvisor Community

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Traveler rating
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    67
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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    (53)
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    (38)
All months
Level Contributor
76 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here this past week on business. I was in room 410, and it was nice and quiet, and the bed was extremely comfortable. The only disappointments on this visit was the fact i could not check in early (i had been driving for 7 hours), and the common areas around the front desk was warm. It seemed like an... More 

Was this review helpful? Yes
Tim R, Manager at Crowne Plaza Hotel Kansas City - Overland Park, responded to this review

Thank you for staying with us and your feed back More 

West Des Moines, Iowa
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The amenities are ok, nothing spectacular. The food for breakfast was really good. They had fresh fruit both days and a good variety of things to eat. They were very accomodating. However, we were moved into a hallway with a bunch of teenage girls who were in town for a soccer tournament. Although they had security the girls were very... More 

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Tim R, Manager at Crowne Plaza Hotel Kansas City - Overland Park, responded to this review

Thank you for your comments we will share them with our corporate office and with our staff More 

Iselin, New Jersey
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Dated looking common area with old in need of new stain wood. Odor of highly chlorinated indoor pool waifs through the reception area that is tendered by a very talented front desk clerk who sleeps while standing. While my room was comfortable enough, I was happy to get an upgrade which placed the outside window just above the parking lot.... More 

Was this review helpful? Yes
Tim R, Manager at Crowne Plaza Hotel Kansas City - Overland Park, responded to this review

Thank you for staying with us on a very busy weekend . We do appreciate your business and for choosing us More 

Florida, USA
Level Contributor
113 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was concerned about the kids sports comment from other reviews, but we wanted the location so we took the risk. Couldn't be happier. Room with sleep number bed was spacious, quiet and clean. Breakfast buffet is one of the most reasonably priced we have come across. Crisp bacon and cooked eggs, yummy. Yes the kids were there, but they... More 

Was this review helpful? Yes 1
Tim R, General Manager at Crowne Plaza Hotel Kansas City - Overland Park, responded to this review

Thank you for choosing us we do appreciate it More 

Sioux Falls, South Dakota
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our company held a two day seminar at Crowne Plaza Kansas City-Overland Park last week and we could not have asked for better service. From the beginning planning stages through the completion of the event, Sharene and Mallory were a joy to work with. Comments I heard from our staff that put on the seminar were all positive. Great food... More 

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Tim R, General Manager at Crowne Plaza Hotel Kansas City - Overland Park, responded to this review

Thank you for choosing us we do appreciate it come back to see us More 

Santa Ana, California
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 22, 2015

Nice hotel located just off the 35. Large "lodge" style hotel with very nice facilities. Staff is very helpful. On site restaurant and bar are a welcome amenity after a long day of driving. Rooms clean and quiet.

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Tim R, General Manager at Crowne Plaza Hotel Kansas City - Overland Park, responded to this review

Thank you for staying in Kansas City and choosing us More 

Meade, Kansas
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 21, 2015

We had three rooms, and this motel was perfect because we could meet in the beautiful atrium and visit or watch the kids swim. Despite being very full of sports teams and such, there was never excess noise and the hotel was big enough to not feel crowded. The front desk help was extremely polite and professional. The sleep number... More 

Was this review helpful? Yes 2
Tim R, Manager at Crowne Plaza Hotel Kansas City - Overland Park, responded to this review

thank you for the feed back please consider us when returning to the Kansas City area More 

Atlanta, Georgia
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 17, 2015

I recently stayed at the Crowne Plaza hotel. Being a Crowne Plaza I had high expectations for it as the brand has a good reputation. I was checking in at 9:30pm and had to wait to get someone to help me for a good 20 minutes. The poor woman working the desk was also responsible for answering all the phones... More 

Was this review helpful? Yes
Tim R, Manager at Crowne Plaza Hotel Kansas City - Overland Park, responded to this review

Thank you for your feed back and we are sorry we did not live up to your expectations I will be sharing all of your comments with our staff so that we can improve our service. We do take your comments seriously. Thank you More 

Normal
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 26, 2015

I really liked the location. The hotel staff was very nice. We came in very late, and they really got us in our room quickly. We had a suite because there was no other rooms available. Nice surprise. The other thing is, they cater to kids baseball teams on the weekends. But other than that, it was clean and neat.

Was this review helpful? Yes 1
Tim R, Manager at Crowne Plaza Hotel Kansas City - Overland Park, responded to this review

Thank you for your comments and for choosing us. Please think of us when returning to Kansas City More 

Chanute, Kansas
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed May 26, 2015

I stayed at this property recently with my sons club baseball team. The property, an old 'Holidome' has been tastefully remodeled, including a very nice breakfast area, pub, and 'pantry' to purchase late night sodas and snacks. The pool area is nice as well, and to keep the noise level down, closes at 10:00pm. The front desk staff went above... More 

Was this review helpful? Yes 1
Tim R, Manager at Crowne Plaza Hotel Kansas City - Overland Park, responded to this review

Thank you for allowing us to serve you. We appreciate your business and hope you return to Kansas City. More 

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