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Crossland Economy Studios - Kansas City - Lenexa - 95th St.

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9775 Lenexa Drive, Lenexa, KS 66215 (Formerly Extended Stay America)
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1 room 1 adult
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Crossland Economy Studios - Kansas City - Lenexa - 95th St.
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43 Reviews from our TripAdvisor Community

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Minnesota
Level Contributor
3 reviews
2 of 5 stars Reviewed November 30, 2015

First night I went down for a coffee maker and cup. Had to call on outside phone and young man showed up smelling of pot I just laughed. He took me to a small room and when he opened the door a bunch of young men were gathered around a table. The smell of dope was so strong I stood... More 

Helpful?
Thank travelingfool413
Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Lenexa - 95th St., responded to this review

I appreciate you taking the time to write a review of your experience with us. The situation you described is unacceptable, and I sincerely apologize for your experience. Please know that guest safety is our first priority, and I will be taking steps to ensure your experience is not repeated. The staff and I appreciate your comments, as it will... More 

Omaha, Nebraska
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 3, 2015

The staff was friendly. The place has two old fashioned tube tvs. I didn't turn them on.The bedroom has a door. Since my husband likes to watch tv at night, if I was traveling with him, I would really enjoy sleeping without the sound of tv. I liked the small kitchenette and the hardwood table and chairs. The mattress was... More 

Helpful?
2 Thank kiragale
Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Lenexa - 95th St., responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location and our comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Lenexa
1 review
1 of 5 stars Reviewed October 31, 2015 via mobile

This place is a DUMP!!! Do NOT stay here under any circumstances. Dirty, disgusting rooms & you cannot even imagine the creepy people loitering around the parking lot. Ceiling in bathroom was falling in & cabinets were off the hinges. Broken locks on windows with pry marks on sills. No parking at all...cars parked in the fire lanes. In daylight... More 

Helpful?
Thank S B
Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Lenexa - 95th St., responded to this review

I appreciate you taking the time to write a review of your experience with us. The situation you described is unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we will use your comments as a training tool to ensure that this is not repeated. The staff and I appreciate your comments, as... More 

1 review
1 of 5 stars Reviewed October 26, 2015 via mobile

We stayed in rm 135 and it was by far the worst hotel I've ever stayed in. We checked in at 7:30 and looked at the room and realized it was kind of crappy. but decided we could deal with it for a night. We left to go spend time with family and came back around 11 to find the... More 

Helpful?
Thank lkjhffa
Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Lenexa - 95th St., responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the condition of your room. In response to your feedback, I will use your comments as a training tool to coach our staff to ensure we are thoroughly inspecting our rooms prior to guest arrivals. The staff and... More 

Springfield, Missouri
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed October 18, 2015 via mobile

Not sure if this is the location but there is only one of these in Lenexa KS and here is my review. Stay away!! We have stayed many places all over the world and have never written a bad review. If the health department went to this place the would shut it down and would not allow anybody to stay... More 

Helpful?
Thank Buster04
Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Lenexa - 95th St., responded to this review

I appreciate you taking the time to write a review of your experience with us. I was disheartened to read that your stay was so unpleasant. The issues you had are unacceptable and I sincerely apologize for your experience. To ensure that a situation like yours doesn't happen again, our staff is being retrained on our room cleaning and inspection... More 

Lenexa, Kansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 21, 2014 via mobile

Everything about this place rocked. The manager is very professional and courteous. She knows her job well. The . Staff is professional and well mannered. The room is spacious and comfortable. All amenities working and couldn't ask for more.

Helpful?
1 Thank Lindsey L
Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 25, 2014

I used to stay at this hotel all the time now it needs to be switched from a hotel to a motel.First at check in the young lady working seemed to care less about the job she was doing. Just a cold unpleasent person. Later I needed change for the vending machine and went to the office walked in the... More 

Helpful?
1 Thank monkey076
Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Lenexa - 95th St., responded to this review

I appreciate you bringing your experience to our attention. I am sorry to hear that our staff seemed unfriendly and were not meeting your needs. I discussed your comments with the team, and we are working to improve our skills and responsiveness. Thank you very much for providing us with your feedback. If you would like to discuss this further,... More 

Wichita, Kansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 31, 2014

furniture and television old and outdated.The room was clean but stove had to be rigged to work. heater would not come on.When maintenance came to fix it. He had to go into the breakerbox to fix it and it shut right back off. he stated "there was a short in it." we had to move to another hotel that was... More 

Helpful?
1 Thank choichy
Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Lenexa - 95th St., responded to this review

The feedback provided in your review is much appreciated. Please accept our most sincere apologies for the trouble you encountered during your stay with us. I am sorry to hear that you had issues with your stove and heater. As well, I apologize that you found your furniture and TV to be outdated. Your comments will be very useful as... More 

Hoover
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 30, 2014

Drug dealers, hookers, and meth heads. Checked in and checked right back out. No dishes, burn holes in the bed, trash on the floor. Old tvs, old dirty furniture, and creepy men lurking around. If you are a woman, do NOT stay here. The smell of cleaning supplies coming from down the way was enough to make my eyes and... More 

Helpful?
2 Thank lea826
Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Lenexa - 95th St., responded to this review

Thank you for providing us with details about your stay. I am sorry to hear that our hotel did not meet your expectations. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is not repeated. Your comments will be very helpful as we continue to improve our guest experience. If... More 

Kansas City, Missouri
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed March 29, 2014

It is a one star at best with furnishings that are very old compared with comparably priced hotels. My real issue was the mice. They were bold enough to roam around, eat sachets of sugar and creamer and they made their home in the toaster. It was gross and reading the below reviews I know I am not the only... More 

Helpful?
2 Thank CiaranJohn
Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Lenexa - 95th St., responded to this review

Thank you for taking the time to write a review of your stay. The situation you described is truly regrettable. We are very sorry for your experience. Please know that we are taking the appropriate steps to ensure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.... More 

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