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All 9 Lenexa hotels

Suburban Extended Stay Lenexa

2.0 of 5 Hotel   |   15151 West 101st Terrace, Lenexa, KS 66219
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60%
Ranked #4 of 9 hotels in Lenexa
A recent review
5 of 5 stars Reviewed June 12, 2014
BeachGurl2014 Jacksonville, Florida
  • Overview
  • Reviews (49)
  • Photos (19)
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  • Room tips (6)
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49 people have reviewed this hotel

Traveler rating
    15
    12
    11
    5
    6
See reviews for
18
4
12
10
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Terrible customer service, they talk on their cell phones and ignore you at the front desk. Extremely dirty rooms, stains on every sheet and towel. Extremely slow wifi and they only receive about 1/3 of the channels they list on the TV list. All the hallways have a stale cigarette odor. Mounds of trash are always present at the different... More

Was this review helpful? Yes 2
Jacksonville, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 12, 2014

Very comfortable room with queen bed, built in desk and nice sized kitchen. Queen bed is comfortable and has nice bedding. 3 varying pillows. Curtains are truly light blocking. Side chair is functional but honestly not something you would relax in. Desk is generous size with rolling office style chair. TV with many channels available. Kitchen has full size refrigerator... More

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Urbandale, Iowa
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed June 5, 2014

After a long drive from Iowa to see the NASCAR race, I was really looking forward to a great nights rest so I can be able to really enjoy my first race, well unfortunately after getting in the room and ready to shower I noticed there were dirty towels hanging that I had to go get exchanged. Not sure how... More

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Washington, DC
Top Contributor
59 reviews 59 reviews
50 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed May 29, 2014

The rooms are incredibly clean and well-appointed, and my expectations were low because of the price we got. The common areas don't really exist and are a little worn, but in some sense you'd rather a hotel focus on the room, and this one was done right.

Was this review helpful? Yes
Jenna N, Director of Sales at Suburban Extended Stay Lenexa, responded to this review

Thank you so much for your review! I am glad you found your room clean and comfortable. We will be undergoing renovations this fall to update both the common areas and the rooms. We hope to see you again soon! More

Altamont, kansas
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 21, 2014

We arrived at the hotel. Looked nice and clean from the outside. Check in was fairly easy. Took stuff to our rooms and headed to racetrack for the day. Slept comfortable Friday night. I had spilled something on sheets of the bed Saturday morning. So I walked to front office and asked while we were gone during the day Saturday... More

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Jenna N, Director of Sales at Suburban Extended Stay Lenexa, responded to this review

Thank you so much for your review of our property! I apologize that new sheets were not brought to your room. There may have been some confusion with our housekeeping staff as we are an extended stay property with weekly housekeeping; regardless, the situation could have been handled better and I will speak to our staff to make sure that... More

Fordyce, Arkansas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 25, 2014

Noisy, since the hotel happens to be very close to I-435. Hotel not close to any attractions including restaurants. Pillows were SMALL, THIN and Very FLAT. Hard bed, not firm HARD!! Coffee maker pot kept malfunctioning , therefore we weren't abe to make coffee. SUPER SLOW Elevator, at one point I actually thought it had broken. Heat/Air conditioning unit stopped... More

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Jenna N, Director of Sales at Suburban Extended Stay Lenexa, responded to this review

On behalf of the hotel and our staff, I sincerely apologize for any inconveniences you experienced during your stay. I would suggest requesting a room on the opposite side of the hotel if you feel the highway causes too much noise. We normally do not hear complaints about noise at our property but I understand how it can make a... More

Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2014

I stayed here with my small child. The staff was very kind to me, after they realized that I needed help carrying my luggage cart and my baby, the front desk clerk helped me bring it up to my room. It was really quite kind of her and she definitely did not have to do that. Everyone was quiet and... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Jenna N, Director of Sales at Suburban Extended Stay Lenexa, responded to this review

Thank you so much for your review! We hope to see you again soon! More

Bethlehem
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 26, 2014

Room and service were both very good. No trouble getting refills on coffee, soap, shampoo and other necessities. Staff were all friendly. We were on the 4th floor and it was noise free and very comfortable temperature wise even though it was in the single digits outside.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Jenna N, Director of Sales at Suburban Extended Stay Lenexa, responded to this review

Thank you so much for your review! We truly value your business and hope to see you again soon! More

Jackson, Mississippi
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 13, 2014

Walls were thin... heard neighbors' TV and general noise regularly, but I took earplugs. Bathroom fan didn't work and neither did bottom dresser drawer. Desperately needs better snow removal... dangerous/messy walking and tough to navigate the parking lot all day after a snow that wasn't really heavy. The bed was comfortable and the kitchen worked, which was great, since driving... More

Was this review helpful? Yes
Jenna N, Director of Sales at Suburban Extended Stay Lenexa, responded to this review

Thank you for taking the time to write a review! We truly value your feedback and will strive to make the necessary changes to make your next stay more comfortable. I apologize that you felt our walls were too thin but this isn't a common complaint at our property. We will be undergoing renovations this Spring that will address this... More

Newton, Kansas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 14, 2013

Pretty good experience. Beds were comfortable.....slept well. We had need to stay in a hotel since our kids were in process of building a house and having to live in apartment during that time. Worked out well for us, since the hotel was only 20 min. from their apartment. Spent days with the kids, and basically just slept in the... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Jenna N, Director of Sales at Suburban Extended Stay Lenexa, responded to this review

Thank you for your review! We appreciate your business! More

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Additional Information about Suburban Extended Stay Lenexa

Address: 15151 West 101st Terrace, Lenexa, KS 66219
Phone Number:
Location: United States > Kansas > Lenexa
Price Range (Based on Average Rates): $
Hotel Class:2 star — Suburban Extended Stay Lenexa 2*
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Amenities

Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Lenexa hotel offers guests comfortable rooms for extended lengths of stay at affordable prices. Conveniently located off I-435 and within minutes of I-35. Rooms offer well-equipped kitchens including full size refrigerator, microwave, stove top, and utensils. Free High Speed Wireless Internet service. On-site, coin-operated laundry facilities located on the first floor of the hotel. 24 hour guest service including fax and copy service located at the front desk. ... more   less 
Number of rooms
118

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