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BEST WESTERN Lawrence

Certificate of Excellence
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2309 Iowa St., Lawrence, KS 66046-3939
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BEST WESTERN Lawrence
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BEST WESTERN Lawrence
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227 reviews from our community

Traveler rating
    80
    78
    36
    13
    20
See reviews for
128
32
21
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
  • All months
    (227)
  • Mar-May only
    (58)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (57)
  • Dec-Feb only
    (47)
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1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

no service. I'm saying no service. The desk associates don't care. Nobody will do a thing to help you out. Don't let them clean your room or they will throw your stuff away. The pool is freezing and the hot tub doesn't work.

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Denton, United States
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Great hotel. We love Lawrence Kansas. However, for the second time this year, my credit card was overcharged. Not sure why this keeps happening. I am starting to believe this is "regular" policy. I fully expect this to be rectified shortly. I am a very happy Best Western customer.

Review collected in partnership with Best Western

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James A, General Manager at BEST WESTERN Lawrence, responded to this review

Thank you for staying with us and we appreciate you being a happy Best Western guest and we want to assist you in whatever way possible, to keep you a happy guest. I'm sorry you had an issue with a concern of an overcharge. If we experience an incorrect guest charge, we will immediately correct it to the full satisfaction... More 

Elizabethtown, Pennsylvania
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel was fine, it just needs some updating. The staff was helpful and offered dinner options when we asked. Because of the location we could walk to many different restaurants. Bring your bathing suits, the indoor pool looked lovely however we didn't use it.

Review collected in partnership with Best Western

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James A, General Manager at BEST WESTERN Lawrence, responded to this review

Thank you. Our staff strives each day to provide the quality of service our guests expect. This includes assisting our guests in various ways, such as providing information on the types of restaurants, retail stores, business centers, or recreational sites they would like to visit. More 

Appleton, Wisconsin
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel was easy to find. Had a couple of restaurants next door as well as a bunch close by. The room we had was comfortable and quiet. Only real issue we had was the bathroom light burned out and we were too tired to call in about it.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We have stayed here numerous time as our halfway point to other destinations in the midwest. Normally we stay in an exterior room to save on cost. However, this time we were upgraded to an interior room and it was great! Nice, clean, and quiet. This BW has been a consistently reliable place for our family to stay and we... More 

Review collected in partnership with Best Western

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Omaha
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel twice because it was close to my destination. I have been very please with both visits. The morning breakfast was great. The pool was very busy with lots of kids, so I did not enjoy that as much. There is a chili's next door and a drug store across the street.

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Houston, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Checked into the hotel, into a non-smoking room. Went to room it smells like an ashtray. Called the front desk to see if I can switch rooms, was informed I had the last room. Front desk I came down sprayed some lavender offered to leave the bottle. It masked the smell for about five minutes. I will not stay there... More 

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Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed April 23, 2015

Great stay! Room was clean and neat. Pool and hot tub were also just as expected. Cannot think of anything that needs improvement. Breakfast was fresh and hot, perfect to start our day off before hiking around the campus. Keep up the great work!

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Ottawa
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 16, 2015

We had a small King size bed suite. Room was clean and in pretty good shape. Needed a light bulb changed and the toilet paper roller was broken but overall just fine. Bed was comfortable and staff were very polite, helpful and no hassle getting an extra blanket for the pull out couch in the room. Hotel was busy but... More 

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Ottawa
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 16, 2015

Room was quite fine. Service was great and staff very friendly, helpful and polite. Have stayed at Best Western's all over the world and this is the first that used paper plates and plastic utensils in the dining room.

Review collected in partnership with Best Western

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