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Holiday Inn Express Lawrence

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3411 SW Iowa Street, Lawrence, KS 66046
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1 room 1 guest
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Holiday Inn Express Lawrence
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157 Reviews from our TripAdvisor Community

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Traveler rating
    90
    45
    17
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    2
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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  • Any
English first
  • All months
    (157)
  • Mar-May only
    (39)
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Des Moines, Iowa
Level Contributor
72 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The location is close to campus and downtown. You do have to drive to get there. Staff was friendly and accommodations were good. Place is clean. For a quick stop over it worked fine. I did notice there is a popular trail right by the hotel. It looked like it was popular based on the number of cars parked by... More 

Was this review helpful? Yes
Jim J, Manager at Holiday Inn Express Lawrence, responded to this review

Thank you for staying with us and posting your nice review. We are happy you enjoyed the surrounding amenities . We have a great biking and walking trail right beside the hotel and offer free bikes to bike the trail . We look forward to seeing you again soon. Jim Jacobs Guest Relations Manager More 

Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in town for a wedding. I would have liked to have checked in via the mobile app but they don't have that but check-in was relatively quick anyway. We had a king size room but our daughter decided to go along so we needed another bed. We ordered a rollaway because we didn't realize that the room had... More 

Was this review helpful? Yes
Jim J, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Thanks for staying with us to attend your wedding. I am glad we were able to accommodate your daughter and everyone was happy with the accommodations. We are working on improving the internet and take your comments seriously. Glad you enjoyed our pancakes in the morning and now, we have pancakes 8PM to midnight, too. We hope to see you... More 

Omaha, Nebraska
Level Contributor
132 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice staff and although the rooms seem dated they were clean. New LG television. We had a ADA room. Bathroom large. Regular tub with multiple metal security bars and hand held shower handle. You should inquire about a different room if you need a wheelchair shower. Always appreciate complementary breakfast which had a pretty nice selection. Same display both days... More 

Was this review helpful? Yes
Jim J, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Thank you for taking the time to share your comments about our hotel. I am glad you were able to enjoy the area around the hotel, too. We always try to give all of our guests excellent service and accommodations. We do offer a room with a roll in shower if you ever need it for future stays. We appreciate... More 

Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed July 23, 2015

Very courteous staff. Older building that is not as new or renovated as most HIE's I have stayed in. Very small pool. Convenient walk or drive to area restaurants. At nearly $180/night after tax, this is about $50 more per night than I typically pay at an HIE.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear MariMouse, Thank you for posting comments about your recent stay with us. We value your business and apologize that you felt the price was too high and that you did not receive good value. We want all our guests to be happy they decided to stay with us and to receive excellent service and accommodations. We take it very... More 

Oklahoma
Level Contributor
42 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 5, 2015

Stayed here for one night to visit a friend. The staff was very friendly and accomodating. The room was clean and very functional with typical HIX decor. Check-in was smooth and breakfast was typical HIX fare but very fresh. The staff member who oversaw breakfast was very friendly and a great ambassador for the property. Location is close to many... More 

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear mlsimp2, Thanks for posting your great review about your recent stay with us. We are always very happy when a guest comments about the wonderful service they have received. I have shared your remarks with the team so they know what their efforts are recognized and appreciated. Thank you again for your kind words. I hope we can serve... More 

Fort Worth, Texas
Level Contributor
3 reviews
3 of 5 stars Reviewed May 26, 2015

We initially booked a room at traditional Holiday Inn closer to I-70 but quickly cancelled once we arrived and found it very dates and the rooms were cooled by a swap cooler system, so it was smelly and damp and NOT cool. We booked at Holiday Inn Express closer to Hwy 10 and it was great. Rooms were a little... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear KBarnett2014, Thanks for staying with us during your recent visit to Lawrence. I'm glad our service and accommodations met your needs and expectations. We appreciate your recognition of jobs well done by our team and hope we can serve you here again. Sincerely, Ken Jacobs Guest Relations More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 20, 2015 via mobile

VERY comfy spacious suite. Comfy beds! Clean. It was sold out but it was very quiet considering their was a wedding party. An easy to find location. Breakfast was great with plenty of variety to foods to choose from. Front desk staff weren't too friendly otherwise I would definitely stay again! Highly recommend!!

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear Miss B, Thanks for posting comments about your recent stay with us. We want all our guests to receive the best in service from well trained professionals with great attitudes, and I'm disappointed to learn this was not the case with you. I assure you that I will use your review in discussions and training so no one else... More 

Florida
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 19, 2015 via mobile

Liz at front desk great. Busy week & staff was on the mark. Cant speak for entire hotel but carpet in room creeped me out. Headboard had some goo on it & a cpl of used qtips on bathroom floor when i checked & they remained there my entire stay. Pool ok. Breakfast usual fare but attentive staff kept it... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear GoCanes1, I am truly sorry that our housekeeping department was not operating at their usual high standards during your stay and offer my sincere apologies that we didn't do a better job of delivering an excellent guest experience. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training... More 

Columbus
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 18, 2015

This past weekend was the KU graduation. (TIP: get reservations a year in advance). The staff managed to make us feel welcome in spite of a full hotel and chaos. Linda, Ross, & Brett were excellent and put out water and cookies to help us celebrate. We will stay again if we come back through.

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear SteveAK, Thanks for posting your nice review and rating about your stay with us during graduation weekend. I'm glad you were happy with the service and accommodations we provide and appreciate your recognition of jobs well done by our team. I'll make sure that Linda, Ross and Brett are properly rewarded for being mentioned here by you. We look... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 12, 2015

Your staff was so attentive to our group of quilters for our 3 day camp. Your facility was clean, easily accessible and you kept us supplied with fresh water and coffee. Thanks for leaving the good vacuum to help us keep threads picked up. It was very helpful.

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear Brenda O, Thanks for posting your nice review about your recent stay at our hotel. Your group is a lot of fun, and we enjoyed having you here. We look forward to welcoming you back and serving you again. Sincerely, Ken Jacobs Guest Relations More 

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