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Holiday Inn Express Lawrence

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3411 SW Iowa Street, Lawrence, KS 66046
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Holiday Inn Express Lawrence
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Holiday Inn Express Lawrence
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154 Reviews from our TripAdvisor Community

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Traveler rating
    90
    43
    16
    3
    2
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52
29
10
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (154)
  • Mar-May only
    (39)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (30)
All months
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Very courteous staff. Older building that is not as new or renovated as most HIE's I have stayed in. Very small pool. Convenient walk or drive to area restaurants. At nearly $180/night after tax, this is about $50 more per night than I typically pay at an HIE.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear MariMouse, Thank you for posting comments about your recent stay with us. We value your business and apologize that you felt the price was too high and that you did not receive good value. We want all our guests to be happy they decided to stay with us and to receive excellent service and accommodations. We take it very... More 

Oklahoma
Level Contributor
42 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 5, 2015

Stayed here for one night to visit a friend. The staff was very friendly and accomodating. The room was clean and very functional with typical HIX decor. Check-in was smooth and breakfast was typical HIX fare but very fresh. The staff member who oversaw breakfast was very friendly and a great ambassador for the property. Location is close to many... More 

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear mlsimp2, Thanks for posting your great review about your recent stay with us. We are always very happy when a guest comments about the wonderful service they have received. I have shared your remarks with the team so they know what their efforts are recognized and appreciated. Thank you again for your kind words. I hope we can serve... More 

Fort Worth, Texas
Level Contributor
3 reviews
3 of 5 stars Reviewed May 26, 2015

We initially booked a room at traditional Holiday Inn closer to I-70 but quickly cancelled once we arrived and found it very dates and the rooms were cooled by a swap cooler system, so it was smelly and damp and NOT cool. We booked at Holiday Inn Express closer to Hwy 10 and it was great. Rooms were a little... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear KBarnett2014, Thanks for staying with us during your recent visit to Lawrence. I'm glad our service and accommodations met your needs and expectations. We appreciate your recognition of jobs well done by our team and hope we can serve you here again. Sincerely, Ken Jacobs Guest Relations More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 20, 2015 via mobile

VERY comfy spacious suite. Comfy beds! Clean. It was sold out but it was very quiet considering their was a wedding party. An easy to find location. Breakfast was great with plenty of variety to foods to choose from. Front desk staff weren't too friendly otherwise I would definitely stay again! Highly recommend!!

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear Miss B, Thanks for posting comments about your recent stay with us. We want all our guests to receive the best in service from well trained professionals with great attitudes, and I'm disappointed to learn this was not the case with you. I assure you that I will use your review in discussions and training so no one else... More 

Florida
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 19, 2015 via mobile

Liz at front desk great. Busy week & staff was on the mark. Cant speak for entire hotel but carpet in room creeped me out. Headboard had some goo on it & a cpl of used qtips on bathroom floor when i checked & they remained there my entire stay. Pool ok. Breakfast usual fare but attentive staff kept it... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear GoCanes1, I am truly sorry that our housekeeping department was not operating at their usual high standards during your stay and offer my sincere apologies that we didn't do a better job of delivering an excellent guest experience. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training... More 

Columbus
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 18, 2015

This past weekend was the KU graduation. (TIP: get reservations a year in advance). The staff managed to make us feel welcome in spite of a full hotel and chaos. Linda, Ross, & Brett were excellent and put out water and cookies to help us celebrate. We will stay again if we come back through.

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear SteveAK, Thanks for posting your nice review and rating about your stay with us during graduation weekend. I'm glad you were happy with the service and accommodations we provide and appreciate your recognition of jobs well done by our team. I'll make sure that Linda, Ross and Brett are properly rewarded for being mentioned here by you. We look... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 12, 2015

Your staff was so attentive to our group of quilters for our 3 day camp. Your facility was clean, easily accessible and you kept us supplied with fresh water and coffee. Thanks for leaving the good vacuum to help us keep threads picked up. It was very helpful.

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear Brenda O, Thanks for posting your nice review about your recent stay at our hotel. Your group is a lot of fun, and we enjoyed having you here. We look forward to welcoming you back and serving you again. Sincerely, Ken Jacobs Guest Relations More 

Lawrence, Kansas, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 10, 2015

Our experience in the past has been excellent. This time it was even better! Our meeting room was fresh, clean, and we enjoyed having fresh coffee and fresh baked cookies, compliments of the staff. Thanks again, Holiday Inn Express.

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear Terry B, Thanks for posting another great review about your time at our hotel. I am proud to share with you that it is our passionate and dedicated team who continuously strive to deliver to our guests everything they desire so their time with us is uniquely special. I will personally pass on your kind words to all the... More 

Lawrence, Kansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 9, 2015

We used the double conference rooms for Quilt Camp. The staff was great and repeatedly offered to help with anything we needed. They provided us with coffee and all the fixings each morning, along with cold water. They set up the tables we needed for our quilt camp before we arrived, making it easy for us to get started on... More 

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear Linda S, Thanks for posting your nice review about your recent experience at our hotel. We love working with your quilting group and appreciate your kind words and compliments. We hope you have a great summer and look forward to welcoming you back for the fall session of quilting camp. Sincerely, Ken Jacobs Guest Relations More 

Lawrence, Kansas, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 7, 2015

Had a wonderful experience during our visit to HIE for our quilting group. The facility was exceptionally clean, the staff was very friendly and helpful, the coffee provided was wonderful. If we needed anything, the staff provided it within minutes. The location is good. There are several places to eat within minutes. I am looking forward to our next visit... More 

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear Mary P, Thanks again for bringing your wonderful group to our hotel, and for taking the time to write and post another great review. It really is our pleasure to serve you - everyone is so happy and creative, your enthusiasm and positive outlook is contagious. We look forward to welcoming you back and serving you here again in... More 

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