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Holiday Inn Express Lawrence

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3411 SW Iowa Street, Lawrence, KS 66046
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Holiday Inn Express Lawrence
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Holiday Inn Express Lawrence
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151 reviews from our community

Traveler rating
    90
    42
    14
    3
    2
See reviews for
51
29
9
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (151)
  • Mar-May only
    (38)
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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

VERY comfy spacious suite. Comfy beds! Clean. It was sold out but it was very quiet considering their was a wedding party. An easy to find location. Breakfast was great with plenty of variety to foods to choose from. Front desk staff weren't too friendly otherwise I would definitely stay again! Highly recommend!!

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear Miss B, Thanks for posting comments about your recent stay with us. We want all our guests to receive the best in service from well trained professionals with great attitudes, and I'm disappointed to learn this was not the case with you. I assure you that I will use your review in discussions and training so no one else... More 

Florida
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Liz at front desk great. Busy week & staff was on the mark. Cant speak for entire hotel but carpet in room creeped me out. Headboard had some goo on it & a cpl of used qtips on bathroom floor when i checked & they remained there my entire stay. Pool ok. Breakfast usual fare but attentive staff kept it... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear GoCanes1, I am truly sorry that our housekeeping department was not operating at their usual high standards during your stay and offer my sincere apologies that we didn't do a better job of delivering an excellent guest experience. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training... More 

Columbus
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This past weekend was the KU graduation. (TIP: get reservations a year in advance). The staff managed to make us feel welcome in spite of a full hotel and chaos. Linda, Ross, & Brett were excellent and put out water and cookies to help us celebrate. We will stay again if we come back through.

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear SteveAK, Thanks for posting your nice review and rating about your stay with us during graduation weekend. I'm glad you were happy with the service and accommodations we provide and appreciate your recognition of jobs well done by our team. I'll make sure that Linda, Ross and Brett are properly rewarded for being mentioned here by you. We look... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2015

Your staff was so attentive to our group of quilters for our 3 day camp. Your facility was clean, easily accessible and you kept us supplied with fresh water and coffee. Thanks for leaving the good vacuum to help us keep threads picked up. It was very helpful.

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear Brenda O, Thanks for posting your nice review about your recent stay at our hotel. Your group is a lot of fun, and we enjoyed having you here. We look forward to welcoming you back and serving you again. Sincerely, Ken Jacobs Guest Relations More 

Lawrence, Kansas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2015

Our experience in the past has been excellent. This time it was even better! Our meeting room was fresh, clean, and we enjoyed having fresh coffee and fresh baked cookies, compliments of the staff. Thanks again, Holiday Inn Express.

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear Terry B, Thanks for posting another great review about your time at our hotel. I am proud to share with you that it is our passionate and dedicated team who continuously strive to deliver to our guests everything they desire so their time with us is uniquely special. I will personally pass on your kind words to all the... More 

Lawrence, Kansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2015

We used the double conference rooms for Quilt Camp. The staff was great and repeatedly offered to help with anything we needed. They provided us with coffee and all the fixings each morning, along with cold water. They set up the tables we needed for our quilt camp before we arrived, making it easy for us to get started on... More 

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear Linda S, Thanks for posting your nice review about your recent experience at our hotel. We love working with your quilting group and appreciate your kind words and compliments. We hope you have a great summer and look forward to welcoming you back for the fall session of quilting camp. Sincerely, Ken Jacobs Guest Relations More 

Lawrence, Kansas, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2015

Had a wonderful experience during our visit to HIE for our quilting group. The facility was exceptionally clean, the staff was very friendly and helpful, the coffee provided was wonderful. If we needed anything, the staff provided it within minutes. The location is good. There are several places to eat within minutes. I am looking forward to our next visit... More 

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear Mary P, Thanks again for bringing your wonderful group to our hotel, and for taking the time to write and post another great review. It really is our pleasure to serve you - everyone is so happy and creative, your enthusiasm and positive outlook is contagious. We look forward to welcoming you back and serving you here again in... More 

Top Contributor
50 reviews 50 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 14, 2015

This is a comfortable stop for a couple of nights in Lawrence. The employees are nice and welcoming. I enjoyed the pancakes and the rest of the breakfast. Awesome price for the great service. The pool and gym are small and guests are very noisy.

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear Grace M, Thanks for staying with us and posting your great comments.It is always gratifying to receive guest feedback especially when it is as positive as yours. We look forward to and welcome the opportunity to serve you again in the near future. Sincerely, Ken Jacobs Guest Relations More 

Pratt, Kansas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 17, 2015

I want to thank you for such a memorable stay. I couldn't have asked for a more friendly atmosphere. The housekeepers were so upbeat, smiling, and very friendly. It was so nice to see the board in the lobby with the weather info for the day and the message of how there's always room here. Thank you again for a... More 

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear Jennifer S, Thanks for posting your great review about your recent stay with us. We are always very happy when a guest comments about the wonderful service they have received. I have shared your remarks with the team so they know what their efforts are recognized and appreciated. Thank you again for your kind words. I hope we can... More 

Sedalia, Missouri, United States
1 review
5 of 5 stars Reviewed January 14, 2015

I have stayed at this hotel now for five month. I work in construction and I have traveled around the United States for four years now. This hotel is one of the cleanest and friendliest hotels I have stayed at in the four years I have traveled. I recommend this hotel to anybody coming to vist short term or long... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Aaron H, Thank you for making the time to write and submit a review of our hotel. It can be difficult for guests to be away from home for an extended period of time so we understand the importance of providing a welcoming environment and wonderful guest experience. I'm glad you were happy with the service and accommodations we provide.... More 

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