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Holiday Inn Express Lawrence

2.5 of 5 3411 SW Iowa Street, Lawrence, KS 66046
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Certificate of Excellence 2014
Holiday Inn Express Lawrence
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Holiday Inn Express Lawrence
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143 reviews from our community

Traveler rating
    85
    39
    14
    3
    2
See reviews for
49
29
9
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Pratt, Kansas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 17, 2015

I want to thank you for such a memorable stay. I couldn't have asked for a more friendly atmosphere. The housekeepers were so upbeat, smiling, and very friendly. It was so nice to see the board in the lobby with the weather info for the day and the message of how there's always room here. Thank you again for a... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear Jennifer S, Thanks for posting your great review about your recent stay with us. We are always very happy when a guest comments about the wonderful service they have received. I have shared your remarks with the team so they know what their efforts are recognized and appreciated. Thank you again for your kind words. I hope we can... More 

Sedalia, Missouri, United States
1 review
5 of 5 stars Reviewed January 14, 2015

I have stayed at this hotel now for five month. I work in construction and I have traveled around the United States for four years now. This hotel is one of the cleanest and friendliest hotels I have stayed at in the four years I have traveled. I recommend this hotel to anybody coming to vist short term or long... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Aaron H, Thank you for making the time to write and submit a review of our hotel. It can be difficult for guests to be away from home for an extended period of time so we understand the importance of providing a welcoming environment and wonderful guest experience. I'm glad you were happy with the service and accommodations we provide.... More 

Hesston, Kansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 12, 2015

My fiancé and I have stayed here many times and we have always been treated well and found the accommodations to be outstanding. The staff and management are extremely friendly as well as helpful. It is nice to have a good place to stay when we come to play music with friends.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear Kansan4ever, Thank you very much for your many visits and for posting your excellent comments and 5 star rating. It’s guests like you that make our jobs of maintaining the highest standards of cleanliness, service and facilities very rewarding. We are very proud of our people and appreciate your recognition of jobs well done by our team. We look... More 

Hesston, Kansas
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2015

This is a great place to stay. The staff is marvelous. Hot breakfast. Nice pool. I just can't say enough good things. The jacuzzi room is a superb value. The location in the south part of town, near the University is great. Patty and the front desk staff are friendly, and accommodating. My fiance and I stay there regularly and... More 

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear Kansan4ever, Thank you very much for your loyalty and patronage over the years. Making and keeping good relationships with our guests is very important to us and we are always happy to receive feedback on how well we are doing our jobs, and what we can do to make things better. We value your business and look forward to... More 

indianapolis
Top Contributor
74 reviews 74 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 7, 2015

On stopover on the way home from Colorado we stayed here. They have a walking area for dogs which is very nice. The persons at the front desk were very helpful and the room was new and clean. Location is near many restaurants and in a safe area. Highly recommend.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear John W, Thank you for staying with us and posting your great review. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. It’s fun for us too, when our guests travel with their four legged furry family members, and we get to meet and make friends with them. I hope we... More 

2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 5, 2015

Stayed here for a couple of nights. For a "newer" hotel it sure is showing a lot of wear and tear. Everything was just "ok". Breakfast was gross, but most hotel breakfasts are. Coffee was not good, can't even bring your own coffee and make it in those stupid one cup coffee makers lots of hotels have in the rooms... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear Kristen O, I am truly sorry for the disappointment and discomfort you experienced here and offer my sincere apologies that we didn't do a better job of demonstrating our commitment to guest satisfaction. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation. We... More 

Eudora, Kansas
2 reviews
5 of 5 stars Reviewed December 1, 2014

My husband and I - and our three cats - were displaced from our home after a minor flood necessitated a remodel of our only bathroom. I needed a pet-friendly accommodation, with microwave, refrigerator and wifi and at a reasonable price. A pretty-tall order, but one that the Lawrence Holiday Inn Express filled superbly. The fact that a hot breakfast... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear Mary O, Thank you for taking the time to write and submit a review of our hotel. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and I am glad we exceeded your expectations. It was a pleasure to serve you and your family and we really appreciate your kind... More 

Parsons
1 review
5 of 5 stars Reviewed November 27, 2014

Hotel staff is great. Raquel at front desk was nice. Phyllis in the breakfast area does a great job and is a joy to see time and again. I really love the pool and for a hotel pool it is nice warm pool for arthritis exercise. The KU Family plan for free nights is also a special event at this... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear Jaydoc70, Thank you for making us your hotel of choice and for posting your great review. I'm glad you know you can count on us for a comfortable stay and great service. Rachel & Phyllis are wonderful and I'll make sure they receive the recognition they deserve for being mentioned here by you. We really appreciate your business and... More 

Denver, Colorado
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 24, 2014

This was our 9th or 10th visit in the past 4 years. This hotel is clean, quiet, reasonably priced, has great beds, and the consistent attitude of the staff is remarkable.The quality of the food in their free breakfast buffet is well above other similar class hotels.However what makes us come back over the years is Phyllis, the manager of... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear rrs517, Thank you for posting this review about your recent visit and for your loyalty over the years. It's always nice to receive positive guest feedback and we really value your recognition of jobs well done by our team. Phyllis is very special and we are so fortunate to have her as part of our team. She inspires all... More 

Lawrence, Kansas, United States
2 reviews
5 of 5 stars Reviewed November 13, 2014

We have already booked our next 4-day use of the Holiday Inn Express' meeting room; we were very pleased with our last 3 stays! The room is well serviced, clean, and exactly what our group requires. Beyond the room qualities, we found all the staff to be personable, professional, and best of all they attended to our every need. They... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Lawrence, responded to this review

Dear Terry B, Thank you very much for writing and posting your nice review. Everyone here enjoys delivering a higher quality guest experience than our competitors and I'm glad you were happy with our performance. I'll share your comments with our team so they know their efforts are appreciated. We do love working with your group and look forward to... More 

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Additional Information about Holiday Inn Express Lawrence

Address: 3411 SW Iowa Street, Lawrence, KS 66046
Phone Number:
Location: United States > Kansas > Lawrence
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Lawrence 2.5*
Number of rooms: 72
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Also Known As:
Holiday Inn Express Lawrence Hotel Lawrence
Holiday Inn Lawrence
Hotel Style:
#2 Family Hotel in Lawrence
#3 Business Hotel in Lawrence
#6 Romantic Hotel in Lawrence

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