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2.0 of 5 Motel   |   7949 Splitlog Ave., I-70 and 78th Street Exit 414, Kansas City, KS 66112
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American Inn
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Ranked #17 of 19 Hotels in Kansas City
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23 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Cedar Rapids, Iowa
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 of 5 stars Reviewed January 18, 2015

Carol the sale lady. and the owner helped me out rooms are little outdated but clean sheets smells like bleach a little tells you they are clean. Over all it was great stay been too alot of motels travel for work i would recommend for a good rate and breakfast hot toast biscuits and gravy and waffles not bad didnt... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 1, 2015

The room is average and yes could use updates but I've stayed 4 days so far and the front staff was very helpful and i have too say the sales lady carol was wonderful she helped me and wife out might be outdated but carol in sales made it very pleasant and she went out of her way too make... More 

Was this review helpful? Yes 1
Colby, Kansas
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 6, 2014

DO NOT STAY AT THIS HOTEL!! This is a nasty, terrible hotel! When we arrived at the room, there was a bunch of people overhauling a car in the parking lot with junk everywhere! They were smoking pot!! Once locked in our room, it didn't get better! Room was dirty, you could still smell pot, the lampshades were broke, the... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 20, 2014

This motel is Ok. The first thing i noticed was the terrible musty smell then i saw a bottle opener attached to the sink. Hmmm. It looks like it was a nice motel in the 80s but they need to update things. We didn't have a fitted sheet on our beds but they were comfy. The water pressure on the... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 11, 2014

This hotel is absolutely disgusting. Room was very dirty, the sink faucet was so rusted we used bottled water to brush our teeth, the bathroom light didn't work so had to take a shower in the dark, which I hesitately did. The description on the Internet said microwave and fridge in every room, LIE. Small 20 inch tv. As we... More 

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Carol M, Director of Sales at American Inn, responded to this review

Dear Staceycl, I would like to offer my apology to you for an obvious horrible stay! I wish you would have contacted the front desk to report the numerous issues you have talked about! We would have moved you immediately. It sounds like the room you were given was a mistake and had been pulled for service but yet was... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 7, 2013

Made multiple complaints about bugs, they couldn't care less and refused to move my employees to a non infested room. When making complaints the front desk was not even the least bit helpful. Haven't had a vacuum run through my room in the 2 months we've stayed here. If you have trash, and it doesn't fit into the very small... More 

Was this review helpful? Yes 3
Carol M, Director of Sales at American Inn, responded to this review

Dear HamStar83, Please accept my apology for this late response to your review. I saw today that I missed a couple in 2013 and wanted to make sure to reply to your comments. I am so sorry you had such a horrible stay with us. I do know that we have trouble with some extended stay guests that have been... More 

Denver, Colorado
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 5, 2013

Great price - clean & front service was really good. A bit noisy from the Highway though but beds were comfy & the pillows were SUPER comfy!!! Better than the ones I have at home! WiFi - coffee in the lobby. Great location if you are traveling through.

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Carol M, Director of Sales at American Inn, responded to this review

Dear Candy, Thank you so much for taking time out of your busy day to write this review! We appreciate our guests and want to know your thoughts and concerns! We are working on the weather stripping around the doors which will give better insulation from the highway noise. I am very pleased that you enjoyed your stay and the... More 

1 review
5 of 5 stars Reviewed April 30, 2013

much nicer place to stay than most places i have stayed or will be staying in the future. very clean and friendly service. Very informed crew willing to help any way they can. easy access to places to eat and nice shopping center close by. Definately higher class place to stay than i am use to

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Carol M, Director of Sales at American Inn, responded to this review

Dear Endeavorman... Thank you so much for your review! I appreciate your wonderful comments and your compliment to Bianca! I know she appreciates your kindness! I hope you will come see us again when visiting this area! Sincerely, Carol M Director of Sales and Marketing More 

Kansas City
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 23, 2013

The wi-fi doesn't always work. Some rooms have a refrigerator and microwave, however others don't have either. Have of the time the two plugin don't work and the heat is not reliable. Beds are different in every room so you never know how your stay is going to be. Very inconsistent. However, for the cheapest rooms around it is normally... More 

Was this review helpful? Yes 2
Carol M, Director of Sales at American Inn, responded to this review

Dear Jalissa, Thank you for taking the time to write your review. I really do appreciate your comments and can tell that you have stayed with us several times. Thank you. As far as the WIFI you will see on your next visit to us that we have upgraded our internet and it is working at top speed! Anytime you... More 

Kansas City, Kansas
1 review
1 of 5 stars Reviewed March 7, 2013

Checked in due to mechanical issues with truck. I was given a choice between Country Inn and Suites and this place. I went cheaper, but should not have. The night staff is awesome, but stay away from Hadley at the front desk (daytime staff), though. She throws your keys and receipt under the window. There were silver fish bugs under... More 

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Carol M, Director of Sales at American Inn, responded to this review

Dale, I want to extend my most sincere apology for the experience you encountered while you were here with us. I promise we will talk to our Front Desk Clerk. I do appreciate your compliments about our evening shift! As a whole our entire Team with all six of our Family owned and operated Hotels are trained to treat each... More 

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Additional Information about American Inn

Address: 7949 Splitlog Ave., I-70 and 78th Street Exit 414, Kansas City, KS 66112
Phone Number:
Location: United States > Kansas > Kansas City
Price Range (Based on Average Rates): $
Hotel Class:2 star — American Inn 2*
Number of rooms: 158
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