We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Village West

Hotel website
Hotel deals
1931 Prairie Crossing/Parallel, Kansas City, KS 66111
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Holiday Inn Express Village West
Professional photos View all
Browse nearby
Holiday Inn Express Village West
Add Photo Write a Review

79 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    30
    25
    17
    3
    4
See reviews for
21
15
6
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (79)
  • Mar-May only
    (22)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (12)
All months
South Central Kansas
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Our toilet was not clean upon our arrival. At 10:30 pm I called the front desk due to loud jumping on the floor noises from the room above. The noise stopped after my phone call. When checking out I told about the above incidents and was credited $45.00 off of our charge. The front manager was great about all of... More 

Was this review helpful? Yes
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a pleasant night's stay at the Holiday Inn Express. It was close to the wedding reception we were attending, but about 15-20 minutes from downtown activities. The location would be perfect for anyone wanting to go to the speedway or do some serious shopping at the nearby shopping center. (It was torture for me to not get to... More 

Was this review helpful? Yes
Topeka
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Pluses - receptionist was great! She was very outgoing and helpful. Breakfast - great selection - Bed was comfortable - The room was quiet Minus - Furniture is very worn--needs to be replaced - When a soccer game is in town, getting back to the hotel is difficult

Was this review helpful? Yes
Hackensack, New Jersey
Level Contributor
153 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 1 week ago

This is one of the good Holiday inn Express, Good staff, clean and excellent internet. This is the type of HIE that makes this Hotel brand a good place to stay. Everything was good without complains. Thank You

Was this review helpful? Yes
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at hotel while attending a conference in Kansas City. The hotel was clean and comfortable, my room was very clean and comfortable staff were very helpful. The hotel was in a good location with lots of things to do. The hotel is located walking distance to many restaurants, a shopping center, sporting park (sporting kc), and Kansas speedway.

Was this review helpful? Yes
Wichita, Kansas
Level Contributor
93 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed June 10, 2015

Found this place online and thought I would give it a try and glad I did. Located between Nebraska Furniture Mart and Legends Outlet Shops you could not ask for a better place to crash after a good day of shopping.

Was this review helpful? Yes
Cedar Rapids, Iowa
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 19, 2015

This is a newer hotel in a shopping district that has grown in Kansas City. Your are less than 5 miles from the Kansas speedway and within a few blocks of the nice outdoor shopping mall now in KC. The hotel was clean the beds very comfortable. (just like ours at home) and staff was friendly. We originally booked only... More 

Was this review helpful? Yes
Greater Cincinnati
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 27, 2015

Hotel needs a makeover, rooms are noisy, you can hear the adjoining rooms alarm clock and anyone above you walking etc. Also there is a very unpleasant smell when entering the room. Staff is really pleasant, breakfast is nice. Good location with lots of restaurants within 1/2 mile.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Village West, responded to this review

Dear mxtraveler2015, Thank you for the feedback. We are delighted to hear you liked our location and found our staff pleasant and enjoyed the breakfast. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. It is unfortunate your stay was negatively impacted by the noise... More 

ontheroadagn7
Level Contributor
300 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
5 of 5 stars Reviewed April 23, 2015

I needed a room on short notice and this was available. Good service at check in. Told me where the workout room was and encouraged me to try the whirlpool after. I had a 6:15 appointment the next morning and when I asked for a 5 AM wakeup call the front desk person mentioned that the night shift person usually... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed April 17, 2015 via mobile

Do not stay here!!!!! We were charged twice for the one night we stayed there and they have yet to refund me. They assured me several times that it was refunded, but it has not been!! Stay elsewhere!!!

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Village West, responded to this review

Dear Anglekerr , Thank you for being one of our valued guest and taking the time to leave feedback about your stay. It is regrettable that the issues encountered with the billing concern prevented you from fully enjoying your stay with us. We’d like to obtain some additional details regarding your experience, so we have sent you a private message.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

39 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (4)
Viewed
Business center/function rooms (4)
Viewed
Room/suite (18)
Viewed
Bathroom (1)
Viewed
Dining (2)
Viewed
Other (5)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Kansas City hotels
0.8 mi away
Country Inn & Suites By Carlson, Kansas City at Village West
0.5 mi away
BEST WESTERN PREMIER KC Speedway Inn & Suites
0.5 mi away
Hampton Inn Kansas City / Village West
Show Prices
Show Prices
Show Prices
1.0 mi away
Comfort Suites Speedway, Kansas City
0.7 mi away
Candlewood Suites at Village West
3.6 mi away
Comfort Inn Kansas City
Comfort Inn Kansas City
#10 of 20 in Kansas City
3.5 of 5 stars 83 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay