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Holiday Inn Express Village West

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1931 Prairie Crossing/Parallel, Kansas City, KS 66111
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Holiday Inn Express Village West
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Holiday Inn Express Village West
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    79 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (14)
    Date | Rating
    • English first
    • Portuguese first
    • Any
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    • All months
      (79)
    • Mar-May only
      (22)
    • Jun-Aug only
      (23)
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    South Central Kansas
    Level Contributor
    7 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    3 of 5 stars Reviewed 1 week ago

    Our toilet was not clean upon our arrival. At 10:30 pm I called the front desk due to loud jumping on the floor noises from the room above. The noise stopped after my phone call. When checking out I told about the above incidents and was credited $45.00 off of our charge. The front manager was great about all of... More 

    Was this review helpful? Yes
    Level Contributor
    29 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 19 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    We had a pleasant night's stay at the Holiday Inn Express. It was close to the wedding reception we were attending, but about 15-20 minutes from downtown activities. The location would be perfect for anyone wanting to go to the speedway or do some serious shopping at the nearby shopping center. (It was torture for me to not get to... More 

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    Topeka
    Level Contributor
    30 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 27 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    Pluses - receptionist was great! She was very outgoing and helpful. Breakfast - great selection - Bed was comfortable - The room was quiet Minus - Furniture is very worn--needs to be replaced - When a soccer game is in town, getting back to the hotel is difficult

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    Hackensack, New Jersey
    Level Contributor
    156 reviews
    39 hotel reviews
    common_n_hotel_reviews_1bd8 78 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    This is one of the good Holiday inn Express, Good staff, clean and excellent internet. This is the type of HIE that makes this Hotel brand a good place to stay. Everything was good without complains. Thank You

    Was this review helpful? Yes
    Level Contributor
    29 reviews
    29 hotel reviews
    common_n_hotel_reviews_1bd8 24 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    I stayed at hotel while attending a conference in Kansas City. The hotel was clean and comfortable, my room was very clean and comfortable staff were very helpful. The hotel was in a good location with lots of things to do. The hotel is located walking distance to many restaurants, a shopping center, sporting park (sporting kc), and Kansas speedway.

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    Wichita, Kansas
    Level Contributor
    93 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 22 helpful votes
    5 of 5 stars Reviewed June 10, 2015

    Found this place online and thought I would give it a try and glad I did. Located between Nebraska Furniture Mart and Legends Outlet Shops you could not ask for a better place to crash after a good day of shopping.

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    Cedar Rapids, Iowa
    Level Contributor
    14 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 11 helpful votes
    4 of 5 stars Reviewed May 19, 2015

    This is a newer hotel in a shopping district that has grown in Kansas City. Your are less than 5 miles from the Kansas speedway and within a few blocks of the nice outdoor shopping mall now in KC. The hotel was clean the beds very comfortable. (just like ours at home) and staff was friendly. We originally booked only... More 

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    Greater Cincinnati
    Level Contributor
    14 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    3 of 5 stars Reviewed April 27, 2015

    Hotel needs a makeover, rooms are noisy, you can hear the adjoining rooms alarm clock and anyone above you walking etc. Also there is a very unpleasant smell when entering the room. Staff is really pleasant, breakfast is nice. Good location with lots of restaurants within 1/2 mile.

    Was this review helpful? Yes
    IHGCare, Guest Relations Manager at Holiday Inn Express Village West, responded to this review

    Dear mxtraveler2015, Thank you for the feedback. We are delighted to hear you liked our location and found our staff pleasant and enjoyed the breakfast. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. It is unfortunate your stay was negatively impacted by the noise... More 

    ontheroadagn7
    Level Contributor
    300 reviews
    95 hotel reviews
    common_n_hotel_reviews_1bd8 130 helpful votes
    5 of 5 stars Reviewed April 23, 2015

    I needed a room on short notice and this was available. Good service at check in. Told me where the workout room was and encouraged me to try the whirlpool after. I had a 6:15 appointment the next morning and when I asked for a 5 AM wakeup call the front desk person mentioned that the night shift person usually... More 

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    1 review
    1 of 5 stars Reviewed April 17, 2015 via mobile

    Do not stay here!!!!! We were charged twice for the one night we stayed there and they have yet to refund me. They assured me several times that it was refunded, but it has not been!! Stay elsewhere!!!

    Was this review helpful? Yes
    IHGCare, Guest Relations Manager at Holiday Inn Express Village West, responded to this review

    Dear Anglekerr , Thank you for being one of our valued guest and taking the time to leave feedback about your stay. It is regrettable that the issues encountered with the billing concern prevented you from fully enjoying your stay with us. We’d like to obtain some additional details regarding your experience, so we have sent you a private message.... More 

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    39 photos of this hotel

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    Business center/function rooms (4)
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    Room/suite (18)
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    Bathroom (1)
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    Other (5)
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