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Holiday Inn Express Village West

2.5 of 5 1931 Prairie Crossing/Parallel, Kansas City, KS 66111
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Holiday Inn Express Village West
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Holiday Inn Express Village West
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66 reviews from our community

Traveler rating
    27
    19
    15
    2
    3
See reviews for
16
13
5
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lewisville, North Carolina, United States
Top Contributor
72 reviews 72 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I wasn't expecting the Taj Mahal when I checked in, and I got what I expected. A budget hotel with the bare essentials for a comfortable night's stay, and that is just fine. The true gem of this place is it's location, right off the interstate, literally across the street from the NASCAR track, and within walking distance of a... More 

Was this review helpful? Yes
Bailey S, Manager at Holiday Inn Express Village West, responded to this review

Thank you so much for your feedback! We're so happy that we met your expectations and that our location and local dining and shopping was exactly what you were looking for! Hope we see you again soon! More 

Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Daniel at front desk and Andretta for breakfast were great! Daniel was very knowledgeable and helpful. Andretta seems to enjoy life and her job. She was so very pleasant. Cons... 1. Housekeeping is pushy! Check out time is noon, not 8 am or 1030. Stop pushing me to hurry. Very aggravating. I understand that you have to get the rooms... More 

Was this review helpful? Yes
Bailey S, Manager at Holiday Inn Express Village West, responded to this review

Thank you so much for your detailed feedback. We appreciate knowing where we're making our guests' stays great and where we can improve. Please rest assured all of your comments have been passed on to the appropriate departments in an effort to prevent any future inconveniences. Thank you again and we hope to see you again soon! More 

1 review
5 of 5 stars Reviewed January 21, 2015

My husband and I were specifically looking for a hotel near the Legends shopping area that had a jacuzzi/whirlpool tub in the room. We thought the price was very reasonable. The room was very clean. The hotel staff were very nice. The free breakfast was good. Free wifi was a plus. We would definitely stay at this hotel again.

Was this review helpful? Yes
Bailey S, Front Office Manager at Holiday Inn Express Village West, responded to this review

Thank you so much for your review! We're so glad to hear that we met all of your expectations during your stay with us and we're excited to hear you'll be back again to visit us! Thank you again! More 

Wichita, Kansas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 11, 2014

My husband and I stayed for one night recently. I picked this hotel because it was close to where we had to be, and we had an enjoyable stay here a few years ago. The hotel had not changed much. It is across the street from Legends. There is free wifi, and breakfast. It is clean and had friendly staff.... More 

Was this review helpful? Yes
Bailey S, Manager at Holiday Inn Express Village West, responded to this review

Thank you so much for your review! We love hearing how we can improve future stays for our guests and how we're really making an impression. We hope you'll stay with us again in the near future. More 

Ottawa, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 9, 2014 via mobile

I stayed here 3 nights recently. The room was clean and the bed comfortable. The internet worked great. The front desk staff were very friendly and went the extra mile to help out. A special thank you to Courtney working the day shift for helping me coordinate transportation to the airport while I was busy in a conference. I would... More 

Was this review helpful? Yes
Bailey S, Manager at Holiday Inn Express Village West, responded to this review

Thank you so much for your great review! We love being there for our guests whenever you need us! We're happy to hear your stay was successful and we hope to see you again soon! More 

Missouri
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 21, 2014

This hotel is in a good location for many activities and easy to get to. The room was clean, but the stairwell and hallways had an odor. When my shower drain was not working, the front desk was very friendly and helpful, and got it fixed. The breakfast area was clean and kept nice.

Was this review helpful? Yes
Bailey S, Front Office Manager at Holiday Inn Express Village West, responded to this review

Thank you so much for your review! We hope you'll choose us again in the near future so we can try for a higher rating! More 

1 review
4 of 5 stars Reviewed September 9, 2014

We took the grandchildren to Kansas City and enjoyed the Sea Life Aquarium at Crown Center and finished our adventure there at Legends. Our hotel stay was nice. The rooms were clean and the gentleman at the front counter was very pleasant, friendly, and very helpful. The only downfall was the 30 small children in the pool when we went... More 

Was this review helpful? Yes
Bailey S, Front Office Manager at Holiday Inn Express Village West, responded to this review

Thank you so much for your review! More 

Fort Worth, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed August 22, 2014

Let me begin by saying the hotel was clean and the staff was fantastic. I did however have several issues. The phone in the room did not work and the internet signal was not strong. We kept losing connection and I had to use my cell phone to call the front desk about the issue. The real issues I had... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Village West, responded to this review

Dear Theresa C, We greatly value your comments and would like to thank you for taking the time to write a review. I am happy to hear you like our clean hotel and wonderful staff. However, I have noted that you experienced inconvenience and discomfort with the bed and amenities during your stay and would like to extend my most... More 

Kiowa, Kansas
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 4, 2014

We stayed at this hotel on our trip to the Schlitterbahn Waterpark which is just 5 minutes away. The hotel is right near the Legends Shopping Outlet but is far enough away that it is quiet. The staff was friendly and the rooms were clean and accommodating as you would expect from a Holiday Inn property. My only complaint was... More 

Was this review helpful? Yes
Bailey S, Manager at Holiday Inn Express Village West, responded to this review

Thank you so much for taking the time to review your stay with us! We love hearing where we met your expectations and where we can improve. We hope you'll choose us again in the future so we can try for a higher rating! More 

Kansas City, Missouri
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 6, 2014

So convenient place for short stay. This is our second time here and it's just convenient. Close to I70, Legends mall and 15 minutes to downtown KC. Rooms are nice, clean, well appointed, not luxurious. Free hot breakfast, wifi, parking, You go downtown and they charge for these things.

Was this review helpful? Yes
Bailey S, Manager at Holiday Inn Express Village West, responded to this review

Thank you so much for the great review! We love being able to offer so many great amenities that make every stay enjoyable! We hope your travels will bring you back soon! More 

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Additional Information about Holiday Inn Express Village West

Address: 1931 Prairie Crossing/Parallel, Kansas City, KS 66111
Phone Number:
Location: United States > Kansas > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Village West 2.5*
Number of rooms: 96
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Also Known As:
Holiday Inn Express Village West Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn

39 photos of this hotel

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