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Holiday Inn Express Village West

2.5 of 5 1931 Prairie Crossing/Parallel, Kansas City, KS 66111
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Holiday Inn Express Village West
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Holiday Inn Express Village West
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63 reviews from our community

Traveler rating
    27
    17
    14
    2
    3
See reviews for
15
12
5
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here 3 nights recently. The room was clean and the bed comfortable. The internet worked great. The front desk staff were very friendly and went the extra mile to help out. A special thank you to Courtney working the day shift for helping me coordinate transportation to the airport while I was busy in a conference. I would... More

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Missouri
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

This hotel is in a good location for many activities and easy to get to. The room was clean, but the stairwell and hallways had an odor. When my shower drain was not working, the front desk was very friendly and helpful, and got it fixed. The breakfast area was clean and kept nice.

Was this review helpful? Yes
Bailey S, Front Office Manager at Holiday Inn Express Village West, responded to this review

Thank you so much for your review! We hope you'll choose us again in the near future so we can try for a higher rating! More

1 review
4 of 5 stars Reviewed September 9, 2014

We took the grandchildren to Kansas City and enjoyed the Sea Life Aquarium at Crown Center and finished our adventure there at Legends. Our hotel stay was nice. The rooms were clean and the gentleman at the front counter was very pleasant, friendly, and very helpful. The only downfall was the 30 small children in the pool when we went... More

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Fort Worth, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed August 22, 2014

Let me begin by saying the hotel was clean and the staff was fantastic. I did however have several issues. The phone in the room did not work and the internet signal was not strong. We kept losing connection and I had to use my cell phone to call the front desk about the issue. The real issues I had... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Village West, responded to this review

Dear Theresa C, We greatly value your comments and would like to thank you for taking the time to write a review. I am happy to hear you like our clean hotel and wonderful staff. However, I have noted that you experienced inconvenience and discomfort with the bed and amenities during your stay and would like to extend my most... More

Kiowa, Kansas
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 4, 2014

We stayed at this hotel on our trip to the Schlitterbahn Waterpark which is just 5 minutes away. The hotel is right near the Legends Shopping Outlet but is far enough away that it is quiet. The staff was friendly and the rooms were clean and accommodating as you would expect from a Holiday Inn property. My only complaint was... More

Was this review helpful? Yes
Bailey S, Manager at Holiday Inn Express Village West, responded to this review

Thank you so much for taking the time to review your stay with us! We love hearing where we met your expectations and where we can improve. We hope you'll choose us again in the future so we can try for a higher rating! More

kansas
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 6, 2014

So convenient place for short stay. This is our second time here and it's just convenient. Close to I70, Legends mall and 15 minutes to downtown KC. Rooms are nice, clean, well appointed, not luxurious. Free hot breakfast, wifi, parking, You go downtown and they charge for these things.

Was this review helpful? Yes
Bailey S, Manager at Holiday Inn Express Village West, responded to this review

Thank you so much for the great review! We love being able to offer so many great amenities that make every stay enjoyable! We hope your travels will bring you back soon! More

Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 2, 2014

I am a platinum member and tend to stay at Holiday Inn Express hotels Pros: Very nice breakfast selection Friendly staff Average cost per night compared to others Very close to many restaurants and shops Comfortable beds Cons: Slow internet during the say, coworker that was staying there had the same issue.

Was this review helpful? Yes
Bailey S, Manager at Holiday Inn Express Village West, responded to this review

Thank you so much for your review! We enjoy hearing what services we provide that are successful as well as the areas we need improvement. Please rest assured we are working on updating our internet currently. We hope you will choose to stay with us again in the near future and enjoy our updated internet! More

Topeka, Kansas
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 13, 2014

My daughter and I recently stayed here. The rooms are very clean, staff is friendly and this is within walking distance to Legends mall. We were both very impressed with everything from the room to the breakfast. Would defiantly stay here again.

Was this review helpful? Yes 1
Bailey S, Manager at Holiday Inn Express Village West, responded to this review

Thank you for the great review! We love hearing that we met all of your expectations during your stay with us! We hope to serve your family again in the near future! More

Troy, Missouri
Top Contributor
61 reviews 61 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 3, 2014

I like staying at this hotel due to its location to all the amenities and attractions in the area. The rooms are always clean and the beds are very comfortable. The front desk staff are friendly and always willing to help with whatever needs you may have.

Was this review helpful? Yes 1
HIE_KC_Legends, Front Office Manager at Holiday Inn Express Village West, responded to this review

We are so happy to hear you had an enjoyable stay with us! Please come back and stay with us again! Thank you! More

Iowa
Top Contributor
71 reviews 71 reviews
65 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed March 14, 2014

Stayed here with 4 other ladies on a road trip. This hotel is in a great location surrounded by many shops and restaurants, as well as the Kansas Speedway. The rooms were a tad small, but otherwise very comfortable and well appointed. The breakfast was good. The absolute best part of our stay was the staff. Courtney checked us in.... More

Was this review helpful? Yes
Bailey S, Front Office Manager at Holiday Inn Express Village West, responded to this review

Thank you so much for the great review! It's so wonderful to hear our staff made a big impression on your stay! We sincerely hope you'll stay with us again! More

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Additional Information about Holiday Inn Express Village West

Address: 1931 Prairie Crossing/Parallel, Kansas City, KS 66111
Phone Number:
Location: United States > Kansas > Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Village West 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Holiday Inn Express Village West Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn

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