We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Village West

Hotel website
Hotel deals
1931 Prairie Crossing/Parallel, Kansas City, KS 66111
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Express Village West
Professional photos View all
Browse nearby
Holiday Inn Express Village West
Write a Review

71 reviews from our community

Traveler rating
    29
    20
    15
    3
    4
See reviews for
18
14
5
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (71)
  • Mar-May only
    (20)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (12)
All months
ontheroadagn7
Top Contributor
231 reviews 231 reviews
71 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed yesterday NEW

I needed a room on short notice and this was available. Good service at check in. Told me where the workout room was and encouraged me to try the whirlpool after. I had a 6:15 appointment the next morning and when I asked for a 5 AM wakeup call the front desk person mentioned that the night shift person usually... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 1 week ago via mobile

Do not stay here!!!!! We were charged twice for the one night we stayed there and they have yet to refund me. They assured me several times that it was refunded, but it has not been!! Stay elsewhere!!!

Was this review helpful? Yes
Iowa
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Spent Easter in Kansas City. The hotel was nice and clean. Front desk was great. Breakfast was really good and no rush. We enjoyed the hotel. The only thing was the pool was a little to cold for us. It closed at 10 on the weekends which we felt was early. We could have used the hot tub before going... More 

Was this review helpful? Yes
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Arrived to a fully booked hotel for one night. Only one person working the front desk so it was a rushed check in with no personality/customer service. Our toilet wouldn't flush and they had no maintenence on site so my husband was given a plunger to try to work on it himself. Rooms have no sound insulation and there were... More 

Was this review helpful? Yes 1
Bailey S, Manager at Holiday Inn Express Village West, responded to this review

Thank you so much for your honest feedback. We apologize that we were not able to provide the exceptional service that we normally give to all of our guests. We hope you'll give us a chance in the near future or continue to choose IHG for your future travel needs. More 

Kansas City, Missouri
2 reviews
5 of 5 stars Reviewed March 8, 2015 via mobile

Christian (sp) at the front desk is amazing. She was super sweet and accommodating. We will definitely be back because of her. She checked us in very quickly and was very warm and welcoming. There were people behind us but she took the time to be kind to everyone around.

Was this review helpful? Yes
Bailey S, Manager at Holiday Inn Express Village West, responded to this review

Thank you for your review and we hope you'll stay with us again soon! More 

Lewisville, North Carolina, United States
Top Contributor
84 reviews 84 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 23, 2015

I wasn't expecting the Taj Mahal when I checked in, and I got what I expected. A budget hotel with the bare essentials for a comfortable night's stay, and that is just fine. The true gem of this place is it's location, right off the interstate, literally across the street from the NASCAR track, and within walking distance of a... More 

Was this review helpful? Yes
Bailey S, Manager at Holiday Inn Express Village West, responded to this review

Thank you so much for your feedback! We're so happy that we met your expectations and that our location and local dining and shopping was exactly what you were looking for! Hope we see you again soon! More 

Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 19, 2015

Daniel at front desk and Andretta for breakfast were great! Daniel was very knowledgeable and helpful. Andretta seems to enjoy life and her job. She was so very pleasant. Cons... 1. Housekeeping is pushy! Check out time is noon, not 8 am or 1030. Stop pushing me to hurry. Very aggravating. I understand that you have to get the rooms... More 

Was this review helpful? Yes
Bailey S, Manager at Holiday Inn Express Village West, responded to this review

Thank you so much for your detailed feedback. We appreciate knowing where we're making our guests' stays great and where we can improve. Please rest assured all of your comments have been passed on to the appropriate departments in an effort to prevent any future inconveniences. Thank you again and we hope to see you again soon! More 

1 review
5 of 5 stars Reviewed January 21, 2015

My husband and I were specifically looking for a hotel near the Legends shopping area that had a jacuzzi/whirlpool tub in the room. We thought the price was very reasonable. The room was very clean. The hotel staff were very nice. The free breakfast was good. Free wifi was a plus. We would definitely stay at this hotel again.

Was this review helpful? Yes
Bailey S, Front Office Manager at Holiday Inn Express Village West, responded to this review

Thank you so much for your review! We're so glad to hear that we met all of your expectations during your stay with us and we're excited to hear you'll be back again to visit us! Thank you again! More 

Wichita, Kansas
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 11, 2014

My husband and I stayed for one night recently. I picked this hotel because it was close to where we had to be, and we had an enjoyable stay here a few years ago. The hotel had not changed much. It is across the street from Legends. There is free wifi, and breakfast. It is clean and had friendly staff.... More 

Was this review helpful? Yes 1
Bailey S, Manager at Holiday Inn Express Village West, responded to this review

Thank you so much for your review! We love hearing how we can improve future stays for our guests and how we're really making an impression. We hope you'll stay with us again in the near future. More 

Ottawa, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 9, 2014 via mobile

I stayed here 3 nights recently. The room was clean and the bed comfortable. The internet worked great. The front desk staff were very friendly and went the extra mile to help out. A special thank you to Courtney working the day shift for helping me coordinate transportation to the airport while I was busy in a conference. I would... More 

Was this review helpful? Yes 1
Bailey S, Manager at Holiday Inn Express Village West, responded to this review

Thank you so much for your great review! We love being there for our guests whenever you need us! We're happy to hear your stay was successful and we hope to see you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

39 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (4)
Viewed
Business center/function rooms (4)
Viewed
Room/suite (18)
Viewed
Bathroom (1)
Viewed
Dining (2)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question