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All 19 Kansas City hotels

Chateau Avalon

3.5 of 5 Hotel   |   701 Village West Parkway, Kansas City, KS 66111
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63%
Ranked #9 of 19 hotels in Kansas City
Certificate of Excellence 2013
A recent review
  • Reviews (224)
  • Photos (89)
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  • Room tips (51)
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224 people have reviewed this hotel

Traveler rating
    100
    41
    33
    21
    29
See reviews for
5
179
5
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • German first
  • Any
English first
Fayetteville, Arkansas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

My boyfriend and I stayed here because we had a LivingSocial deal, and I would have demanded a refund had I paid full price. We stayed in a Buckingham Suite, which was interesting, but small. The shower is in their two-person bathtub... which is in the bedroom! The last place I stayed with a jacuzzi had a separate shower in... More

Was this review helpful? Yes
Laura T, Front Office Manager at Chateau Avalon, responded to this review

Allison A - Thank you for sharing your most recent experience with us, although we weren't able to make it everything you'd hoped it would be and more, your feedback is very important to us and we have actively addressed the concerns that you brought to our attention. If there is anything I can personally do please feel free to... More

Senior Contributor
25 reviews 25 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My Wife and I were looking for a night away from children and this unique hotel fit the bill as kids are not allowed and each room is setup for couples only. The rooms are themed with various rooms related to egypt, western, venetian, etc.. We will definitely head back as the staff was very friendly from setting up restaurant... More

Was this review helpful? Yes
Laura T, Front Office Manager at Chateau Avalon, responded to this review

Craig K - Thank you so much for taking the time to write a review on your recent stay with us! I am pleased to hear that we lived up to your expectations, our staff was so accommodating and of course, that you will be returning! We are looking forward to welcoming you back and plan on making your experience... More

Topeka, Kansas
1 review
1 of 5 stars Reviewed 3 weeks ago

Don't use a third party to reserve your room if you want a specific room theme. My mother reserved a room as a surprise for my husband and I to celebrate my 40th birthday. She visited the hotel a week prior to our stay and picked a special room for us. She was not informed of this policy.by the hotel... More

Was this review helpful? Yes
Laura T, Front Office Manager at Chateau Avalon, responded to this review

Dear Mark T - I apologize that your stay was not what you had anticipated but I would like to thank you for your feedback on your online travel agent experience you encountered and the breakfast. With guests like you we know what to focus on and improve on immediately and we are so appreciative of that! Please contact me... More

Overland Park, Kansas
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 11, 2014 via mobile

We had just gotten married and my wife and I had the opportunity to visit this hotel as a gift. We were very excited to visit, after looking through all of the pictures of the establishment. We were not let down with the quality of the room we stayed in (Tuscany) and the service and friendly atmosphere the host provided... More

Was this review helpful? Yes 3
Laura T, Guest Relations Manager at Chateau Avalon, responded to this review

Dear boostedtsi, Congratulations on getting married! We are so happy that you enjoyed everything throughout your stay and we hope to welcome you back sometime! Maybe for your anniversary? We will be sure to pass on the compliments to the front desk ambassador that assisted you! Have a beautiful weekend and thank you for the wonderful review! Best Regards, Laura More

Kansas City, Missouri
1 review
2 of 5 stars Reviewed February 26, 2014

We had been told that this would be a great place to celebrate our Anniv. So we book a 2 nite stay. First of all our room wasn't ready by 4pm them on our second nite stay we were called to tell us that we would be moving to another room due to the room that we were to be... More

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Laura T, Guest Relations Manager at Chateau Avalon, responded to this review

steve4530 - I would like to apologize to both you and your wife once again for the inconveniences of your room not being room serviced. I feel absolutely horrible that we weren't able to meet your expectations so we took care of the remaining balance owed for the lack of your room not being serviced & the camera incident. I... More

Kansas City, Mo.
Top Contributor
65 reviews 65 reviews
28 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed February 24, 2014

My wife picked this place for a weekend getaway for the two of us. She went for the cheaper room so we stayed in one of the Havana rooms, 109. I definitely would not recommend one of these rooms. It was incredibly small with barely enough room between the bed and tub. It had one small table and a night... More

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Laura T, Guest Relations Manager at Chateau Avalon, responded to this review

Thank you for taking the time to review our hotel. I am so sorry to hear about your disappointment and that we weren't able to meet your expectations. We do train our front desk ambassadors to advise our guests about the DVD players, as we upgraded the TV's to flat screens some of the rooms lost the option of a... More

Birmingham
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 24, 2014

Don't be deceived by pics of the exterior, nor the AAA rating (shame on you AAA), nor the fact that this hotel was chosen as a KC visitor favorite!! All I can say is those KC visitors that rated this place so highly must be some of NASCAR's finest (the speedway is just across the street) Either that, or they're... More

Was this review helpful? Yes
Laura T, Guest Relations Manager at Chateau Avalon, responded to this review

Dear knightlife- Thank you for taking the time to review our hotel! I am so sorry to hear about your disappointment & that we weren't able to come close to exceeding your expectations. I will be sure to share these concerns with the rest of management and our staff. Thanks again and I hope you have a wonderful weekend! Best... More

Topeka, Kansas
1 review
3 of 5 stars Reviewed February 18, 2014 via mobile

The hotel itself is ok the room needs some updates, plants look old and dusty, and the bed seems extra small with cheap looking linens ! The tub in the Castaway room is very hard to get in and out of, it seems it could potentially be dangerous.The walls here are very thin at least in the room we are... More

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Laura T, Guest Relations Manager at Chateau Avalon, responded to this review

Dear Have2Bpicky - Thank you for giving us your feedback! I would like to apologize for the issues you encountered that disrupted your recent stay with us. Anyone under the age of 21 is typically not allowed here. Under certain circumstances we make allowances but many times they slip in and we have no knowledge of children being here or... More

Newton, Kansas
1 review
3 of 5 stars Reviewed February 17, 2014

My boyfriend surprised me for our first Valentines Day together by booking the Roman Dynasty room at this hotel. After reviewing the hotels website and seeing the room he had booked I was of course overly excited and feeling like the weekend was going to be a day of pampering. I showed all my friends and family and of course... More

Was this review helpful? Yes
Laura T, Guest Relations Manager at Chateau Avalon, responded to this review

Shannon C- Thank for taking the time to inform us about your recent stay with us and the unfortunate things you had to encounter throughout it. After talking to your significant other about your stay after you guys departed we have taken action and given attention to some of the things that you both have mentioned. I want to apologize... More

Lawrence, Kansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 14, 2014

As I go through life, I am particularly pleased when I come across people who remind me that people are fundamentally decent. I run into plenty of people that make me doubt this, but when I run into folks that remind me of the good in people, I feel like shouting it from the rooftops. My husband and I just... More

Was this review helpful? Yes 1
Laura T, Guest Relations Manager at Chateau Avalon, responded to this review

Joy F - Thank you so much for taking the time to write us such a detailed and wonderful review! It was such an honor to meet you on your recent visit to Chateau Avalon! & I am so happy to be a part of making your stay beyond your expectations! You and your husband reminded us of the good... More

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Additional Information about Chateau Avalon

Address: 701 Village West Parkway, Kansas City, KS 66111
Phone Number:
Location: United States > Kansas > Kansas City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #9 of 19 hotels in Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Chateau Avalon 3.5*
Official Description (provided by the hotel):
Rated by AAA's Midwest Traveler Magazine in 2012 as the #2 Small or Boutique hotel in the Midwest, the Chateau Avalon is Kansas City's unique boutique escape. We offer suites that appeal to the escape oriented couple as well as the business traveler that seeks a high service and memorable hotel escape. Recently the hotel has added the d'Nile Wine Bar, an eclectic Egyptian concept bar with hand crafted cocktails and some of KC's best wines. In 2013 the hotel renovated a number of the Classic corporate suites to better serve the needs of our business clientele. With wifi and wired internet, new desks and executive chairs and study lamps the Chateau Avalon is now the best hotel in the West KC market for overnight business stays. Contact sales for discounted group rooms and corporate repeat guests. ... more   less 
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Also Known As:
Chateau Avalon Hotel Kansas City
Chateau Avalon Kansas City
Kansas City Chateau Avalon
Chateau Avalon Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Rated by AAA's Midwest Traveler Magazine in 2012 as the #2 Small or Boutique hotel in the Midwest, the Chateau Avalon is Kansas City's unique boutique escape. We offer suites that appeal to the escape oriented couple as well as the business traveler that seeks a high service and memorable hotel escape. Recently the hotel has added the d'Nile Wine Bar, an eclectic Egyptian concept bar with hand crafted cocktails and some of KC's best wines. In 2013 the hotel renovated a number of the Classic corporate suites to better serve the needs of our business clientele. With wifi and wired internet, new desks and executive chairs and study lamps the Chateau Avalon is now the best hotel in the West KC market for overnight business stays. Contact sales for discounted group rooms and corporate repeat guests. ... more   less 
Number of rooms
61

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