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Chateau Avalon

3.5 of 5
Hotel website
701 Village West Parkway, Kansas City, KS 66111
Chateau Avalon
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Best prices for: 1 room 1 guest
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Ranked #11 of 20 Hotels in Kansas City
A recent review
4 of 5 stars reviewed 3 days ago
Sarah T Lawrence, Kansas, United States
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279 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lawrence, Kansas, United States
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was able to get a 100 gift certificate for 50 so we stayed here for my husband's birthday. We have been here a few times before and usually pretty happy but I think the service has gone down a bit recently and they changed their breakfast menu which is definitely not good. When I reserved the room over the... More 

Was this review helpful? Yes
Kelsey B, Front Office Manager at Chateau Avalon, responded to this review

Dear Sarah T, Thank you for taking the time to share with us. I am glad you got to come stay at Chateau Avalon for your husband's birthday! I apologize we did not set up the ice bucket with ice in your room ahead of time. I have mentioned it to our staff so we will make better notes next... More 

Kansas city
1 of 5 stars Reviewed 1 week ago

I think most everyone wants their kids wedding night to be great. Can you imagine after a long day of great activities that when you open the door. There is champagne and chocolate to meet you. Followed with an unmade bed and stained sheets. The room had clearly not been cleaned from the last guests. Making a call to management... More 

Was this review helpful? Yes
Kelsey B, Front Office Manager at Chateau Avalon, responded to this review

Dear mbrooks231, I sincerely apologize for the happenings during your daughters wedding night. We love to have newly weds, and I do not know why this would have happened, as this is not our usual. I would love to speak with you regarding this matter. If you could, please contact me at the hotel directly. 913-596-6000. I look forward to... More 

Leavenworth, Kansas
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My husband and I stayed here after a concert at sporting KC. I got the hotel on a Hotwire secret deals , much less expensive then other area hotels. Our room was the Serengeti, very unique considering we only stayed for one night. Cute idea. Bed uncomfortable and room too hot (ac didn't work). Jacuzzi tub was nice but only... More 

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Kelsey B, Front Office Manager at Chateau Avalon, responded to this review

Bellenelle2918, Thanks for sharing with us! The Serengeti is one of our most adventurous rooms! I have shared your comments with our staff about your stay, and we are working on some of the minor issues you have shared and apologize for any inconveniences. I am not sure why someone at the front desk would be "hiding" from you? I... More 

2 of 5 stars Reviewed 2 weeks ago

My husband and I were so excited to have a night away from our three kids at this, what we thought was going to be an amazing hotel and spa. I called at 1:41pm the day of our reservation to schedule a couples massage. I spoke with a female, I now know I should have asked for her name, and... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 30, 2015

Our room was small but quaint,(can't really complain as it was free to us) I live in town so it is a nice get away close to home. There is a beautiful fountain on the property however it was not working. Sad, because it is beautiful. There is a shuttle that takes you to and from the legends as well... More 

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Kelsey B, Front Office Manager at Chateau Avalon, responded to this review

Lori, Thanks for taking the time to share your stay with us. I apologize our fountain has been down due to some maintenance work being done on it. I am happy to say it is up and running now and you are more than welcome to come check it out! Looking forward to you being our guest again soon. Thanks,... More 

Wichita, Kansas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 19, 2015

Tacky, cheap, and dirty. It was revolting. Unless you want to hang out with the Nascar and Walmart crowd skip it. We wouldn't even use the shower, we couldn't get out of there fast enough. The A/C didn't work properly. I can't believe this place is in business. To top it all off, it's expensive.

Was this review helpful? Yes 2
Kelsey B, Front Office Manager at Chateau Avalon, responded to this review

Dear lv2trvl100, I am sorry to hear you we not satisfied with your stay. I would love to talk with you regarding your stay, if you could call me at the hotel directly. 913-596-6000. Thanks. Kelsey Bennett Front Desk Supervisor Chateau Avalon Hotel & Spa More 

Overland Park, Kansas
Level Contributor
4 reviews
4 of 5 stars Reviewed June 16, 2015

We chose Chateau Avalon for a quiet getaway and it fit the bill. The room was lovely and quiet. We enjoyed the spa tub and the couples massage. It was a wonderful getaway! The staff was very friendly and quite helpful at every opportunity. We will certainly be back!

Was this review helpful? Yes
Kelsey B, Front Office Manager at Chateau Avalon, responded to this review

Thanks Melissa - we look forward to seeing you again soon! Kelsey Bennett Front Desk Supervisor Chateau Avalon Hotel and Spa More 

Jefferson City, Missouri
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 8, 2015

We used hotels.com to reserve, which gets you a 'classic' room, which is great - loved the spa/tub, although we'd prefer that it be in the bathroom. (Next time we'd like to try an 'adventure' room.) We were pleasantly surprised by free, fun music by Blackbird Revue on the patio. The whole place is beautiful - try the in-room breakfast.

Was this review helpful? Yes 2
Kelsey B, Front Office Manager at Chateau Avalon, responded to this review

Thanks David. I am glad you enjoyed your evening. Come back soon to stay in one of our adventure rooms! Kelsey Bennett Front Desk Supervisor Chateau Avalon Hotel and Spa More 

OK
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed May 27, 2015

We ended up at the Chateau Avalon on Memorial day weekend because it was the only room that wasn't at an economy hotel we could find at the last minute. I thought it might be fun because we were celebrating an anniversary When we arrived the exterior of the hotel looked nice enough and we went into the small lobby... More 

Was this review helpful? Yes 3
Kelsey B, Front Office Manager at Chateau Avalon, responded to this review

Dear Shoottv, Thank you for sharing your recent stay with us. I am sorry to hear you were unsatisfied with your stay. I would like to first apologize for some of the encounters you ran into, and I have also shared the suggestions you have provided with our management staff. I can assure you we do wash our linens and... More 

Butler, Missouri
Level Contributor
126 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 27, 2015

this was such a neat place to stay. We stayed in the president Lincoln, all the other rooms were booked. It was such a neat room. The wine bar is the place to go. We went outside, and realized the place was full of couples. It was so nice and serene. We even talked with other couples, some were going... More 

Was this review helpful? Yes
Kelsey B, Front Office Manager at Chateau Avalon, responded to this review

Dear Sharon, Thank you for staying with us! I am happy to hear you had such a wonderful time. Come stay with us again soon and try out the other 22 room styles that we have! Also, follow us on Facebook for great deals and specials! Kelsey Bennett Front Desk Supervisor Chateau Avalon Hotel & Spa 913.596.6000 More 

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