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Chateau Avalon

Hotel website
701 Village West Parkway, Kansas City, KS 66111
Chateau Avalon
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Ranked #11 of 19 Hotels in Kansas City
A recent review
3 of 5 stars reviewed 3 days ago
sandsschaffer
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258 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
17 reviews 17 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed for a night March 18th. When we checked in we were greeted pleasantly and check in was quick. We booked the Castaway suite. The room was cute and very dimly lit. The whirlpool tub was fantastic, but the room filthy. There were cobwebs all up the wall between the ship and wall as well as... More 

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Overland Park, Kansas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

When was the last time you took a break from your life? Well, my most recent experience showed me how easy it is to get away from the aggravation life offers. My new bride and I decided to add a little luxury in our life and Chateau Avalon delivered. First, I must confess, if you are on a tight budget,... More 

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Liberty, Missouri
Senior Contributor
47 reviews 47 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Don't get me wrong, this is an extremely unique hotel. My husband and I came here just for fun to see what it was like and I'm glad we did. Pros: Really cool themed rooms. We stayed in the Castaway Isle, which has a shipwreck in your room. The view out the windows is nice and the grounds are really... More 

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Kansas City, Missouri
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I loved our hotel stay. We stayed in a beautiful luxurious room that was themed like a castle. It was so romantic. The staff wasn't the best. The hotel room was great. It is very close to Legends shopping. Great restaurants close. There is no restaurant on the property. We added couples massage and it was super relaxing.

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Casey P, Front Office Manager at Chateau Avalon, responded to this review

Thank you for staying with us recently! I am so happy that you enjoyed the hotel and found your accomodations beautiful. I am the Front Office Manager and would to have the opportunity to discuss any Staffing issues you encountered. Please never hesitate to reach out while you are here, so we have the chance to correct the issue before... More 

1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 25, 2015

I am very upset with this place. Especially since we spent almost $400 for 1 night. Right when we got there, there were 2 receptionists, and as we waited for the young man at the front desk to finish a call he received, he walked away from us as the call was over. Not a word from him, he could... More 

Was this review helpful? Yes 10
Casey P, Front Office Manager at Chateau Avalon, responded to this review

I am very sorry that you were unhappy with your experience at check in. We do offer 2 Front Desk stations to expedite the check in process during weekends to avoid long waits. I apologize if the clerk was not gracious and welcoming. I am the Front Desk Manager and would love the opportunity to personally speak to you about... More 

Maryville, Missouri, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2015

We have spent many a nights and really enjoy this place. Theme rooms and close to Legends so great shopping and of course Cabalas and Nebraska Furniture mart. They offer a shuttle so you don't have to drive.

Was this review helpful? Yes 1
Casey P, Front Office Manager at Chateau Avalon, responded to this review

Thank you for sharing! We love our Guests and strive to make every stay a special one. Village West is such a beautiful area and we are happy to be a part of it. Please contact me if I may of assistance the next time you plan to be in the area. More 

Overland Park, Kansas
Contributor
18 reviews 18 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 6, 2015

This hotel is very unique and charming, but I would highly suggest to come here with your significant other and not a family retreat. The rooms are not overly extravagant, but very comfortable. It was very relaxing and my breakfast both mornings was amazing. The spa services were nice as well. There is plenty of things to do around this... More 

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Casey P, Front Office Manager at Chateau Avalon, responded to this review

Thank you for sharing~ We are definitely geared towards couples and romance! I am so glad you were able to enjoy our Spa during your stay. Our hotel is a nice little getaway close to home. Village West and Hollywood Casino are conveniently close, it does make for a good night out close to your accommodations. We appreciate your comments... More 

Saint Joseph, Missouri, United States
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 29, 2014

Pricey hotel with themed suites. Have stayed a few times but the service and quality of the rooms have gone down. Special order breakfast order comes with the room and it was delivered 35 minutes after the promised delivery time. Rooms have aged with little preventative maintenance. Felt like we were in a prison. Read comments from other guests in... More 

Was this review helpful? Yes 4
Casey P, Front Office Manager at Chateau Avalon, responded to this review

I am sorry that you were disappointed with your stay. Please, always feel free to voice any dissatisfaction before you leave, so that we have the opportunity to insure your happiness. We have 23 different types of suites. Some rooms are not for everyone. We strive to insure that you are reserved the room that is most suited to you.... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 28, 2014

My husband and I stayed here in March 2013 in the Presidential room. It was not a ood experience. There was hair on the bathroom floor and in the tub, and when we filled the tub and turned on the jets, there was a film that covered the water. We ordered a fruit and cheese plate and the fruit was... More 

Was this review helpful? Yes 3
Casey P, Front Office Manager at Chateau Avalon, responded to this review

I truly apologize that you were so disappointed with your room. I appreciate you bringing these issues to our attention. Please never hesitate to contact management during your stay, so we have the chance to make it right, right away. I have addressed these issues maintenance and our housekeeping team to insure these are not problems that future guests encounter.... More 

1 review
5 of 5 stars Reviewed December 27, 2014

My husband and I stayed here for our 17th anniversary!!! We stayed in the Hemingway's room. The bed is very comfortable. The 2-person jetted-tub was perfect!!! Breakfast was amazing!!! We will be staying here again!!!

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Casey P, Front Office Manager at Chateau Avalon, responded to this review

Thank you for letting us be a part of such a special day in your lives! Congratulations on 17 years!!! We hope to see you again~ Thank you for sharing. More 

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