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Holiday Inn Express at KU Medical Center

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3932 Rainbow Blvd, Kansas City, KS 66103
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Holiday Inn Express at KU Medical Center
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98 Reviews from our TripAdvisor Community

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Orange County, California
Level Contributor
109 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I first stayed at this hotel when it was brand new (literally 2-3 weeks old), and now I stay at this Holiday Inn Express every August for an annual conference in Kansas City. Most KC Convention go-ers stay downtown, but I drive the extra 12-15 minutes because I prefer to stay at this modern, clean hotel. The staff at this... More 

Helpful?
Thank Dr_C_and_E
West Monroe, Louisiana
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 9, 2015 via mobile

Service is great and people are very fri! My second time to be here and still as nice as before. Perfect spot in the city. New IHOP next door and great pizza shop next door. You don't have to drive anywhere!

Helpful?
Thank Duncanj34
Vinita, Oklahoma
2 reviews
3 of 5 stars Reviewed November 9, 2015

In making our reservation we had to have a connecting room. It took almost 30 minutes to complete this. We were told 3 times that the room were connecting. Guess what, they were not. Very disappointed in Holiday Inn. We normally don't stay in Holiday Inn but since this was close to KU Medical, we did. Bad choice.

Helpful?
Thank 1940Margaret58
Michael B, Manager at Holiday Inn Express at KU Medical Center, responded to this review

Dear 1940Margaret58, Thank you for taking the time to share your thoughts. We make every attempt possible to accommodate all guest requests. We appreciate your feedback. More 

Minneapolis, Minnesota
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 10, 2015

Stayed here for a night a few weeks ago for work at KUMC. They are directly across the KUMC and I guess they house patients pre and/or post surgery. Place was super quiet, I never heard much other than the occasional room door slam. The gym is clean and nice, but on the small side with one tv. I lucked... More 

Helpful?
Thank Astoria3
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 2, 2015 via mobile

Be carefull when you check in, be sure the rate is what you were quoted before you sign. When you check out the rate will not be the same as quoted and they will NOT work with you to resolve it. I had to call the corp number to get this resolved.

Helpful?
1 Thank Norbert K
Michael B, Manager at Holiday Inn Express at KU Medical Center, responded to this review

Dear Norbert K, We understand your frustration. The hotel has always honored all rates at the time of booking. When booking a room for multiple nights it is common that the rate varies from day to day. We hope this helps prevent any confusion in the future. More 

Knoxville, Tennessee
Level Contributor
566 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
5 of 5 stars Reviewed September 25, 2015

Seemed to be in a quiet section of town and obviously very convenient to KU. Free parking in rear of building. Lobby on the second floor (elevator or stairs). Modern decor. Comfy beds, Clean room and bathroom. Secure elevator access with key card to 3rd and 4th floors. Friendly front desk and breakfast staff. Usual free breakfast. Easy drive to... More 

Helpful?
Thank Knox10SC
Michael B, Manager at Holiday Inn Express at KU Medical Center, responded to this review

Thank you for taking the time to share your experience! More 

Colorado Springs, CO
Level Contributor
477 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 892 helpful votes
2 of 5 stars Reviewed September 8, 2015

We stayed here before and loved it! We decided to choose this hotel again during our trip to Kansas City. We liked everything about our room except for the beds. The bed nearest the window caved in when you laid on it. When I say caved in, I mean caved in. It sucked your body so far down that I... More 

Helpful?
Thank nowincolorado
Michael B, Manager at Holiday Inn Express at KU Medical Center, responded to this review

Dear nowincolorado, We are extremely sorry that you didn't have the same great experience as the prior stay. We take our guests feedback very serious and will definitely use this to continue to improve our product/service. Thank you again for taking the time to share your thoughts! More 

Emirate of Abu Dhabi, United Arab Emirates
Level Contributor
152 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed August 18, 2015

Prior to our visit I spent hours checking hotels in KC (Missouri) and not finding anything that met our basic needs and that wasn't over priced. Somehow I missed the fact that this HI is one block over from the state line and within 5 - 10 minutes drive to most of the major attractions in KC. Free breakfast, free... More 

Helpful?
Thank DRNJ1960
Arkansas
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 22, 2015 via mobile

We stayed here the night before my procedure and it was very comfortable. The young woman that checked us in was very pleasant. Overall clean and safe. Had a five guys, and a few eateries close by for convenience. Nothing outstanding, and as everyone has said you can hear the doors shutting all night, but the next hotel we visited... More 

Helpful?
Thank foxcole
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 17, 2015

Appears to be recently updated. Plank-type ceramic tile, snail design showers, newer appliances and furniture. Very comfortable bed. Most important---clean. Underground, secure parking although you may want to leave a crumb trail so you can find the correct stairwell to get to your car. A couple minor blips at the morning breakfast (no plastic knives and orange juice was mostly... More 

Helpful?
Thank Rich D
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