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Comfort Inn & Suites North

2.0 of 5
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1001 East 41st Street, Hays, KS 67601
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Comfort Inn & Suites North
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Ranked #9 of 15 Hotels in Hays
A recent review
3 of 5 stars reviewed 4 weeks ago
HHSRick Hutchinson, Kansas
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72 reviews from our community

Traveler rating
    23
    18
    19
    9
    3
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19
15
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16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hutchinson, Kansas
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed for 2 nights. Bed was comfortable. As others have noted, the hotel is in need of repair. It does look tired on the inside, but was clean. I had no complaints about the staff and breakfast was good.

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Jackson, Wyoming
Top Contributor
55 reviews 55 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 13, 2015

Enjoyed the pool and breakfast! For a short trip away from the more expensive interstate-side hotels, this one was a bargain! Some parts needed replaced; ice machine, door slams in room, but should be ready for the busy season! We were happy

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2 reviews
2 of 5 stars Reviewed March 25, 2015

Save your money! This hotel needs remodeling and new beds. Water pressure was low and water temperature was barely high enough for a shower. Carpets are well used. Staff were friendly and the breakfast was ok, but for $100 a night, the Sleep Inn is right next door and brand new. The Fairfield too - both a better value.

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Travelers are raving about these Hays hotels

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 17, 2015

Room was clean but that is all I can say good about it. Bed was hard as a rock! We were traveling for business and tried to pay cash for the room with cash but was told we could not that they had to charge the entire room on the credit card then refund the card in the morning at... More 

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Columbus
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 of 5 stars Reviewed February 8, 2015 via mobile

We had to make a quick trip to Hays late one evening because our son was in er. We drove 2 1/2 hours didn't get out of er til 3:30 am to find a room. We were exhausted. We waited in the front for someone to wait on us for 15 minutes then we got a room it was not... More 

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Kathleen K, General Manager at Comfort Inn & Suites North, responded to this review

We do hope that your son is doing better. At that time of morning, I do understand your frustration. For the way the booking was done, no you do not get a receipt it comes through your email. Expedia reservations we can not give a receipt. I do not understand why you had to wait at night. But from in... More 

illinois
Contributor
11 reviews 11 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 7, 2015

We chose this hotel because the room had 2 queen beds and 1 fold out couch. The 2 queens were comfortable, but the fold out was ATROCIOUS!! The mattress was stained and very, very worn. The bathroom grout was black (you could see the original tan color underneath the sink area). The shower was decent. The parking was safe. The... More 

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Kathleen K, General Manager at Comfort Inn & Suites North, responded to this review

I do apologize that you had any issues at all. Some of the rooms do have brand new pull out sofas. I will have your issue checked into right away. We are in the process of a remodel on all our bathrooms. I do hope you will give us another chance to prove our self to you. More 

Joplin, Missouri, United States
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 24, 2014

We had really hoped to find a suite with a separate bedroom since we were traveling with our 2 year old but none seemed to be available in Hays. We reserved rooms at the Comfort Inn & Suites expecting a minimum level experience but found a bit more than we'd expected from this stay. We were able to hang a... More 

Was this review helpful? Yes 2
Kathleen K, General Manager at Comfort Inn & Suites North, responded to this review

So glad you had a Great stay with us. We take pride in good clean rooms and great customer service. More 

Broken Arrow, Oklahoma
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 13, 2014

We had previously stayed one night at another hotel in Hays but the bed was TOO FIRM. We canceled the rest of our stay and drove to Comfort Inn & Suites to see if they could help us. I asked Erin if we could test how comfortable their beds were before we made a reservation. She was very helpful and... More 

Was this review helpful? Yes 3
Kathleen K, General Manager at Comfort Inn & Suites North, responded to this review

Glad you had a wonderful stay at the Comfort Inn, Hays Kansas. More 

Top Contributor
60 reviews 60 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 12, 2014

The room was nice and clean. A/C worked great. Staff extremely friendly and helpful. The hot and cold breakfast is really good. Lots of options at breakfast. This is a little older hotel but I feel they have made many updates. Great mattress , pillows , and clean newer linens. Already booked for our next trip. 80-90 range for two... More 

Was this review helpful? Yes 1
Kathleen K, General Manager at Comfort Inn & Suites North, responded to this review

Great beds! Yes we have updated a lot of things in the hotel. The staff try to take care of all guest needs. Sometimes we fail. But we will continue to meet a 100% satisfaction. We care here at the Comfort Inn of Hays, Ks. More 

Farwell
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed September 17, 2014

The desk man was very pleasant and helpful. He did not. I do my questions prior to registering. He made dinner suggestions and offered a place for us to park our trailer. The room was clean and smelled good. The hot tub was hot and crystal clean. Wifi worked quickly and did not stop. I have nothing but praise for... More 

Was this review helpful? Yes 1
Kathleen K, General Manager at Comfort Inn & Suites North, responded to this review

Thank you for your comments. We are glad you enjoyed your stay & you have noticed all the upgrades we have been doing. More 

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