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Fairfield Inn Hays

2.5 of 5
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377 Mopar Drive, Hays, KS 67601
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Fairfield Inn Hays
Best prices for: 1 room 1 guest
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Ranked #6 of 15 Hotels in Hays
A recent review
4 of 5 stars reviewed 3 weeks ago
Gary K Oneonta, New York
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111 reviews from our community

Traveler rating
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    27
    14
    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Honolulu, Hawaii
Top Contributor
54 reviews 54 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I really didn't like the Fairfield Inn in Hays. I try to stay at Marriott when I can. It was a usual Fairfield, but there was lots of traffic noise. It was next door to a 24-hour Walmart Supercenter, near a number of fast food restaurants, on a state highway, and parallel to the freeway. The traffic noise was constant... More 

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Oscar P, Manager at Fairfield Inn Hays, responded to this review

Thank you for taking the time to share your experience in regards to your recent stay at the Fairfield Inn Hays. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not meeting your expectations. We have shared your... More 

Oneonta, New York
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stopped in on a long cross-country trip; needed a good night's sleep and that's what I got. Big, very comfortable room. Had stayed in another Fairfield Inn the night before and there were a lot of little (and a couple of big) things that went wrong; here, everything went right. Cheerful, helpful staff. The in-room coffee was even pretty good.... More 

Was this review helpful? Yes 1
Oscar P, Manager at Fairfield Inn Hays, responded to this review

Thank you for sharing your experience at the Fairfield Inn Hays through the TripAdvisor Survey. As a VALUED CUSTOMER we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue... More 

Kansas
Top Contributor
84 reviews 84 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed March 19, 2015

We stayed several days for a state sporting event at this hotel. The staff was very helpful, especially, Chris. He worked with us to get us the best rate and was very accommodating.. The rooms were clean and the pool was nice. The breakfast was adequate, similar each day, but hot and plenty offered. Beds were very comfortable and towels... More 

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Oscar P, Manager at Fairfield Inn Hays, responded to this review

Thank you for staying with us! As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you again for your time and come visit us again soon! Oscar Panuco AGM Fairfield Inn, Hays,... More 

Top Contributor
171 reviews 171 reviews
33 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed March 3, 2015

Overall an average to above average stay. The beds, by Marriott, are always nice and these surely did not disappoint. We did enjoy the indoor pool during our overnight stay (twice). The breakfast was standard fare, with both hot and cold options. Unfortunately, with the dining area's position and the entrance to the hotel, the area gets quite cold and... More 

Was this review helpful? Yes
Oscar P, Manager at Fairfield Inn Hays, responded to this review

Thank you for staying with us as the Fairfield Inn Hays, KS. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not meeting your expectations during your stay. We have shared your feedback with the appropriate hotel team... More 

denver, colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2015

Traveling with my family on our way to KC we stayed at this Fairfield, my kids enjoyed the pool it was clean and good temperature, staff great us with professional service, they had cookies at check in and they were offering a complementary soup, our room was clean and located next to the pool as per my request, I was... More 

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Oscar P, Manager at Fairfield Inn Hays, responded to this review

Thank you for sharing your experience at the Fairfield Inn Hays through the TripAdvisor Satisfaction Survey. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to... More 

Chesterfield, Missouri
Top Contributor
59 reviews 59 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 23, 2014

Wife daughter and I stayed overnight on s Christmas trip to see family. This is a great $100 a night room. Clean room, hot shower, decent bed. The towels were s little stainey- but for the money you won't find much better value. The desk personnel were real dim bulbs at check in and departure. No big deal.

Was this review helpful? Yes
Oscar P, Manager at Fairfield Inn Hays, responded to this review

Thank you for staying with us at the Fairfield Inn Hays, we do apologize for the issue with your towels, we will share this with our laundry team to prevent this issue. Thank you again and have a Merry Christmas. Oscar Panuco AGM Fairfield Inn Hays, KS. More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 22, 2014

I really couldn't believe the great price that I got on an extremely satisfactory hotel! Being that I travel a lot, I'm use to the typical hotel shenanigans.. None whatsoever here! Surprisingly fast internet, a great indoor pool, a very nice gym, nice details that go above and beyond to make one feel pampered, very pleasant staff, great beds, SPOTLESS... More 

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Oscar P, Manager at Fairfield Inn Hays, responded to this review

Thank you for staying wiht us at the Fairfield Inn Hays KS, we are glad that you had a great satay with us! We will see you again when you are in the area. Have a very Merry Christmas. Oscar Panuco AGM Fairfield Inn Hays, ks. More 

Olathe, Kansas
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 2, 2014

Travelling from Kansas City to Denver over Thanksgiving break. Nice 4 hour drive from KC after work. Kids loved the pool. Room was clean. Breakfast was crowded, but kids loved the variety. Right next to Wal-Mart, which was nice to get microwave popcorn and watch a late night movie with the kids. Overall good experience.

Was this review helpful? Yes 1
Oscar P, Manager at Fairfield Inn Hays, responded to this review

Dear Chad H, Thank you for sharing your experience at the Fairfield Inn Hays through Tripadvisor, we are glad that you and your family enjoyed the stay while traveling for the holidays, Thank you again and came and stay with us when you are in the area, Happy Holidays. Oscar Panuco AGM Fairfield Inn Hays, KS. More 

Denver, Colorado
Top Contributor
144 reviews 144 reviews
83 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed November 4, 2014

Room appears to be recently renovated with new bedding, carpet, and flat screen tv. Evening light meal with lemonade and coffee was a very nice surprise. Room has microwave, refrigerator, and free Wifi. Super clean room and overall facility. Chris, front desk, is an exceptional employee. He is polite, attentive, and very professional. Chris is total customer service, an absolute... More 

Was this review helpful? Yes 1
Oscar P, Manager at Fairfield Inn Hays, responded to this review

Thank you for sharing your experience at the Fairfield Inn Hays, we appreciate your feedback and are delighted to hear that you had a great stay. Oscar Panuco AGM Fairfield Inn Hays, KS. More 

Magnolia, Kentucky, United States
Top Contributor
52 reviews 52 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 29, 2014 via mobile

Check in was easy. The room is large, clean and well appointed. The bed was very nice. It absorbed my husbands movements and allowed me to sleep like a rock. The lay out is a little strange but once I got used to where the elevator was it was easy. The shower head worked well, hot water and Paul Mitchel... More 

Was this review helpful? Yes 1
Oscar P, Manager at Fairfield Inn Hays, responded to this review

Thank you for staying with us at the Fairfield Inn, we are glad you enjoyed your stay, come and see us again. Oscar Panuco AGM Fairfield Inn Hays, KS. More 

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