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Fairfield Inn Hays

2.5 of 5
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377 Mopar Drive, Hays, KS 67601
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Fairfield Inn Hays
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Best prices for: 1 room 1 guest
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Ranked #5 of 15 Hotels in Hays
A recent review
4 of 5 stars reviewed 2 weeks ago
Melissa B Wichita, Kansas
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118 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Powell, Wyoming
Level Contributor
4 reviews
1 of 5 stars Reviewed 2 days ago NEW

We checked in on a Friday afternoon and we're staying till Tuesday. 9:15 on saturday morning housekeeping was knocking on the door. Are you serious?? Even if I wasn't staying check out isn't till 12. Learned after that night to put out the do not disturb sign, but on my way down to breakfast found I wasn't the only one... More 

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Oscar P, Manager at Fairfield Inn Hays, responded to this review

Thank you for taking the time to share your recent experience at the Fairfield Inn Hays with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for the... More 

colorado
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 1 week ago

Joined the Marriott rewards program a few months ago so we are trying to rack up some points...this place WASN'T worth it!! With 2 tired kids in tow, opened the door to room 324 and we were hit with a strong pungent odor. The Mr. and I are very laid back travelers...I said let's air it out turn on the... More 

Was this review helpful? Yes 1
Oscar P, Manager at Fairfield Inn Hays, responded to this review

Thank you for taking the time to complete the Tripadvisor Survey in regards to your recent stay at the Fairfield Inn Hays. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not meeting your expectations. We have shared... More 

Travelers are raving about these Hays hotels

4 of 5 stars
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Wichita, Kansas
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just stopping on the way through. Very comfortable and clean. The staff was super friendly and helpful. The room was clean and the hotel was quiet. The pool and hot tub had just the right amount of chlorine and it wasn't overpowering. There was lights in teh pool that changed colors. We just loved that! We got a call the... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Traveling on I-70 and needed a room for the night. Willing to pay a little extra for a Marriot property and the reviews looked good. Apparently the carpet in our room was cleaned today and treated with some type of scotch guard. The odor is over powering. In addition to the smell, the carpet is sticky, not very pleasant. It's... More 

Was this review helpful? Yes 1
Oscar P, Manager at Fairfield Inn Hays, responded to this review

Thank you for taking the time to complete the Tripadvisor Survey in regards to your recent stay at the Fairfield Inn Hays. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not meeting your expectations. We have shared... More 

Des Moines, Iowa
Level Contributor
149 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've stayed at this hotel a couple times, and I have always been satisfied with what it has to offer. It is located next to Walmart and within walking distance of Applebees. The hotel is kept in good condition and clean. The room I stayed in (305) had a faint smell of smoke, but it might have just been temporary.... More 

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Springfield, Missouri
Level Contributor
314 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 565 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stopped for one night at the Fairfield Inn in Hays, Kansas and we were not disappointed. We are Marriot Visa card holders so were able to check-in online with the App so just had to pick up our keys a free cup of coffee in the lobby and get settled in. Our room had two queen beds, a comfy... More 

Was this review helpful? Yes
Oscar P, Manager at Fairfield Inn Hays, responded to this review

Thank you for sharing your experience at the Fairfield Inn Hays through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to inspire and motivate them to... More 

Hays, Kansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 10, 2015

Car trouble near Hays caused us to wait overnight until an auto shop opened. Dipika Patel made our unscheduled stop as pleasant as possible. We are traveling with a dog who would stay in the pickup overnight. She assigned us a room on the first level with a window to our parking space and an outside door so we could... More 

Was this review helpful? Yes
Oscar P, Manager at Fairfield Inn Hays, responded to this review

Thank you for sharing your experience at the Fairfield Inn Hays through TripAdvisor With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at the Fairfield Inn Hays and we hope you choose to stay with us again whenever... More 

Honolulu, Hawaii
Level Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed April 23, 2015

I really didn't like the Fairfield Inn in Hays. I try to stay at Marriott when I can. It was a usual Fairfield, but there was lots of traffic noise. It was next door to a 24-hour Walmart Supercenter, near a number of fast food restaurants, on a state highway, and parallel to the freeway. The traffic noise was constant... More 

Was this review helpful? Yes 1
Oscar P, Manager at Fairfield Inn Hays, responded to this review

Thank you for taking the time to share your experience in regards to your recent stay at the Fairfield Inn Hays. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not meeting your expectations. We have shared your... More 

Oneonta, New York
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 4, 2015

Stopped in on a long cross-country trip; needed a good night's sleep and that's what I got. Big, very comfortable room. Had stayed in another Fairfield Inn the night before and there were a lot of little (and a couple of big) things that went wrong; here, everything went right. Cheerful, helpful staff. The in-room coffee was even pretty good.... More 

Was this review helpful? Yes 1
Oscar P, Manager at Fairfield Inn Hays, responded to this review

Thank you for sharing your experience at the Fairfield Inn Hays through the TripAdvisor Survey. As a VALUED CUSTOMER we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue... More 

Kansas
Level Contributor
89 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed March 19, 2015

We stayed several days for a state sporting event at this hotel. The staff was very helpful, especially, Chris. He worked with us to get us the best rate and was very accommodating.. The rooms were clean and the pool was nice. The breakfast was adequate, similar each day, but hot and plenty offered. Beds were very comfortable and towels... More 

Was this review helpful? Yes
Oscar P, Manager at Fairfield Inn Hays, responded to this review

Thank you for staying with us! As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you again for your time and come visit us again soon! Oscar Panuco AGM Fairfield Inn, Hays,... More 

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