For so many years I have looked to Ramada with high expectations, but on recent seventeen night trip with ten different hotels, the Ramada in Hays Kansas was the worst hotel that have stayed in forty years . The rooms were poorly cleaned, if at all, and beds did not appear to be well made.. Floors and carpets in the... more

The place is dirty, moldy, run down, extremely poorly managed, and should be condemned. Notwithstanding all that, we left something of value in the room when we checked out and called the same day as soon as we realized it. The only people that could have been in the room by the time we called were hotel employees. I spoke... more

Checked in and was charged the full amount for the two night stay. First room had a huge water leak in the ceiling above the shower. Second room was no better. Third room was ok, but the keys they made for us at the front desk didn't work. Spent then next hour waiting in line at the front desk to... more

On September 25, 2009 my husband and stayed at this hotel. We arrived at 4:05 PM. There were about six people ahead of us to check in. We had made reservations on August 20, 2009. After waiting in line 45 minutes we still had not been helped. When we finally got to the front desk for our turn, we had... more

Full of mold, disrepair. Worst front desk service ever. Check-in was a line of 20 people, waited in line for 55 minutes to check in. Only one person at desk, manager was nowhere to be seen. Old pool towels were still out the next morning. Entire place smelled musty. place was falling apart and the city of Hays should be... more

My family and I went to Hays to visit my brothers football game. we arrived at 3:00 cause we were told we could check-in early; however this was not the case and we did not check-in until 5:30. Some other guests had also been in line for 2 hours waiting to get checked in. The mamager at the front desk... more

We stayed here last year twice while it was the Holiday Inn and it was very dirty and run down. They have cleaned it up but still has a ways to go with the mess it was. The pool was great and the breakfast was okay. Our room was clean but needed a few repairs. We are planning on staying... more

What can I say that has not been already said about this dump! I found a roach, litter on the floor, drippings on the toilet and long hair (I am almost bald) on the sink from the pervious occupants! The bathtub used to be white, but was grey to brown with filth! The security latch was half missing, so it... more

Because of all the negative reviews here, I feel compelled to report that my hubby and I had a surprisingly decent stay here. Because of the hotel name change we had no idea we were staying in the terrible place described in some reviews. We stayed on the second floor, in the back of the hotel, and our room was... more