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All 15 Hays hotels

Sleep Inn & Suites Hays

2.0 of 5 Hotel   |   1011 East 41st Street, Hays, KS 67601
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68%
Ranked #5 of 15 Hotels in Hays
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Hilary L Centennial, Colorado
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90 reviews from our community

Traveler rating
    32
    29
    15
    9
    5
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23
29
7
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Overland Park
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

Check in went well, no problems. Staff was very friendly! Room was clean and plenty big for just myself. The breakfast was good both days. The room however was right across from the fire exit on the third floor. The door slammed every time people went in and out. The first night I didn't get to sleep until after 2:00... More

Was this review helpful? Yes
Kathleen K, General Manager at Sleep Inn & Suites Hays, responded to this review

I am personally sorry for your bad experience at our hotel. This is not our normal states. Yes the bus checked in very late due to it breaking down. They were senior citizens. We also had military and a wedding party in house. I do give my personal apology that this wasn't handled properly. More

Hutchinson, United States
2 reviews
2 of 5 stars Reviewed 2 weeks ago

I recently stayed at this property, and yes the rooms are quite nice and quiet but if you plan on staying for more than one night be prepared to take your dirty towels down to the front desk and make your own bed as their housekeeping sucks. Also, if you are a government official and have to do tax exemptions... More

Was this review helpful? Yes
Kathleen K, General Manager at Sleep Inn & Suites Hays, responded to this review

John I am personally sorry if you did not get your room serviced. The only way it should not have was if the do not disturb sign was up. I will follow up on this and the not knowing how to do a tax exempt right away in the system. They do it all the time as I have a... More

Centennial, Colorado
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel was very clean, quiet and comfortable. The best part was the breakfast because Edna made sure everyone knew where things were or how to use it. She made sure there was plenty of food and restocked it regularly. She did all of this with a welcoming smile. It was very refreshing.

Was this review helpful? Yes
Kathleen K, General Manager at Sleep Inn & Suites Hays, responded to this review

Thank you for your kind words about my Manager Edna. She loves her job and you, her guest. More

Senior Contributor
43 reviews 43 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is an older hotel that has been updated. The price for room was fair. The rooms are very small and the beds in a double room are very small full size beds. The beds were not comfortable, but could not have put larger beds in the small rooms. The shower was a remodel, very odd set up in shower.... More

Was this review helpful? Yes
Kathleen K, General Manager at Sleep Inn & Suites Hays, responded to this review

Sleep Inn of Hays, Kansas would like to say thank you for both the good & the bad. Always feel free to ask to see rooms, there is some difference. No the large shower is not a remodel. We give choice of a large walk in shower or a tub shower combo. As for our staff they all care about... More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

My wife and I travel all over the country for our small business and have stayed in every imaginable place you can think of. This place is amazing. We pulled up to the hotel walked right in Greeted by a nice friendly person behind the counter and within 2 mins no wait got our room card and where on our... More

Was this review helpful? Yes
Kathleen K, General Manager at Sleep Inn & Suites Hays, responded to this review

The staff and I would like to say thank you for noticing how we care in Hays,Ks. At the Sleep Inn. We are 9 years old and we do our best to keep it looking new. More

Oklahoma
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 14, 2014

The room was nice and clean. The beds are firm but comfortable. They offer free wifi in every room. The walls are thin -- we could hear everything next to and above us. The shower had terrible water pressure. Since there are elevators, I suggest asking for a room on the top floor at the end of the hall so... More

Was this review helpful? Yes
Kathleen K, General Manager at Sleep Inn & Suites Hays, responded to this review

We are sorry the noise of other disturbed you. We looked at the shower and all fixed. Sorry for the inconvenience. Glad the rest of your stay was good. More

Garden City, Kansas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 12, 2014

I stay at the hotel an average of 3 times per month for business, and another 5 or 6 times each year with my family. I also stay there with my family while attending a family reunion each year on a busy holiday weekend, and their great service gets even better. Each time I have stayed, every one of the... More

Was this review helpful? Yes
Kathleen K, General Manager at Sleep Inn & Suites Hays, responded to this review

We at the Sleep Inn appreciate your comments. We are glad you had great service & enjoyed our Sleep Inn of Hays, Kansas. More

Missouri
Contributor
11 reviews 11 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 4, 2014 via mobile

Just a pit stop on our way home from Colorado. After driving for over 8 hrs. we were ready for dinner & a good nights rest. First of all, the room wasn't all that clean & I agree with another reviewer about the smell. To make matters worse, an entire bus load (40 rooms in all I was told) of... More

Was this review helpful? Yes
Kathleen K, General Manager at Sleep Inn & Suites Hays, responded to this review

I do want to apologize about the noise of the team. This is a College town. We try but they did just arrive after an 8 hr ride & were getting to their rooms. For some reason there was a smell I wasn't aware of. But it has been taken care of in that room. We cleaned & bleached the... More

Larned
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 31, 2014

The front desk area was nice, the room was nice and then...we noticed no fridge, no microwave, could hear the traffic on the road, hear neighbors flush, walk down the halls, doors banging, neighbor's TVs, on and on. It was pretty noisy.

Was this review helpful? Yes
Kathleen K, General Manager at Sleep Inn & Suites Hays, responded to this review

I am very sorry for the noise. We get all kinds of comments. Some people do not hear the road traffic others do. I do apologize you were disturbed. We are glad to know the staff met your needs. More

Wichita, Kansas
1 review
1 of 5 stars Reviewed August 17, 2014

Stayed 2 nights over the weekend recently for a family reunion. Did NOT receive housekeeping service at any time during our stay. Some relatives staying near us didn't either yet some did. When I pointed this out to the young ladies at the desk when we left, they said they had been having trouble with this issue but did not... More

Was this review helpful? Yes
Kathleen K, General Manager at Sleep Inn & Suites Hays, responded to this review

We do appreciate comments both good and bad, As this is how we improve. In regards to your comments we would like to say you did not get the group discount as your room was not reserved prior to the cut off date. You were given discounts, less then what other people were paying. I'm not sure what happened with... More

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Additional Information about Sleep Inn & Suites Hays

Address: 1011 East 41st Street, Hays, KS 67601
Phone Number:
Location: United States > Kansas > Hays
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn & Suites Hays 2*
Number of rooms: 1
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Also Known As:
Sleep Inn Hays
Hays Sleep Inn
Sleep Inn Hotel Hays

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