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Holiday Inn Express Hotel & Suites Hays

2.5 of 5 4650 Roth Ave, Hays, KS 67601
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Hays
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Holiday Inn Express Hotel & Suites Hays
Holiday Inn Express Hotel & Suites Hays
Holiday Inn Express Hotel & Suites Hays
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186 reviews from our community

Traveler rating
    114
    60
    7
    4
    1
See reviews for
70
41
6
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Gunnison, Colorado
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a nice hotel! The front desk worker was very friendly and pleasant. The lobby was clean and what you expect from a Holiday Inn. We stayed in room 335. It also was clean and smelled nice. Breakfast was typical fare for a HI Express. There wasn't a whole lot of food left but we were there about 15... More 

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Illinois
Senior Contributor
42 reviews 42 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed one night heading back home. The hotel appears to be relatively new. Room was comfortable and quiet. Everything was very clean. My only complaint was the young lady working the front desk. We arrived about 6PM and she was manning the desk alone. Just after I walked up to the counter and she greeted me, the phone rang.... More 

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Arkansas
Top Contributor
90 reviews 90 reviews
24 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed January 22, 2015

Nice clean rooms. Good TV channel selection. The bed was very comfortable. The pillows, not so much. All were very fluffy. There's a bright light on the TV cable box that kept us awake. Had to get up in the night and turn the box around. The bath products were Bath and Body Works and we liked them. The shower... More 

Was this review helpful? Yes 1
Express4650, Front Office Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

50StateTravelers, Thank you for positive feedback, it means a lot coming from someone who has 24 other hotel reviews. We appreciate you letting us know about the issues with the showerheads, they can be a little tricky to adjust, and front desk is always willing to help you adjust them if you need it. We hope to see you again... More 

Arkansas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 20, 2015

Very modern hotel, very clean, with polite staff. Walmart is nearby so if you forget something, no problem. Breakfast was eeh :-/. They have the regular fair cereals, yogurt. Their hot breakfast not so great, biscuits were rock hard and eggs looked like they had been there a while and hash browns were barely warm. Shower pressure in room was... More 

Was this review helpful? Yes 2
Express4650, Front Office Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

Arubaed125, Thank you for taking the time to write a review for our hotel. We apologize that you did not have an amazing breakfast experience. We will communicate the issues regarding breakfast to the appropriate staff to make sure this does not happen again. If you ever have any issues while staying at our hotel please do not hesitate to... More 

Omaha, Nebraska
Contributor
16 reviews 16 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 11, 2015

This was a super clean hotel. Staff was friendly and helpful. Breakfast was adequate. The place was so clean! Walmart located just behind in case you forgot anything. We'd stay here again if we were ever passing thru again. Five stars!!!!!!

Was this review helpful? Yes 1
Express4650, Front Office Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

Tammie, Thank you so much for your kind words. Our staff works extremely hard to keep everything in top condition, and reviews like this are extremely rewarding to each staff member. We look forward to seeing you again! More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 28, 2014 via mobile

First when we checked in no information was given about location of room or best entramce...who i had to go back in and ask. When we do get to room the curtains are sheer so all street lights are lighting up the room till it was hard to sleep. Then took a shower...no water pressure. Went down for breakfast...ran pity... More 

Was this review helpful? Yes 1
Express4650, General Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

I apologize for the inconveniences you encountered during your stay. Our rooms are all outfitted with black -out drapes located behind the sheers. The front desk is available 24 hrs. a day to answer any question you might of had. Creamer is located by the coffee also 24 hrs. a day. Thanks for staying. More 

Denver CO
Top Contributor
63 reviews 63 reviews
42 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed December 9, 2014

I booked our room at HIE after reading the reviews here, and I'm glad I did. Superb, friendly service, including restaurant recommendations and coupons. Warm, inviting lobby. Unusually good workout equipment. Comfortable room with good wifi, mini-fridge and microwave. And a particular emphasis on a great breakfast, with my favorite buttery cinnamon rolls. I've stayed at several hotels in Hays,... More 

Was this review helpful? Yes 1
Express4650, General Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

You certainly covered a lot of territory on you recent visits with us, and then you were still thoughtful enough to take the time to share your experiences. Thank you for all patronage and your valued input. More 

McPherson, Kansas
Contributor
13 reviews 13 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 18, 2014

Overall a pretty good experience. The hotel is very clean and the suite I had was large and comfortable. The mattress was really firm and they give you a choice of soft or firm pillows. Complimentary breakfast was as expected and the staff was very friendly. I would stay here again.

Was this review helpful? Yes
Express4650, General Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

Thank you so much for taking the time to share your thoughts about your recent stay with us at the Holiday Inn Express . We truly appreciate your comments and your patronage. More 

Ho Chi Minh City
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 16, 2014

exceptional fronk desk ladies. hotel seems practically new. good hot breakfast. green tea packs. lots of parking. allow pets. wlamart and restaurants very close. if you walk your dogs, be careful to not step off green grass because other areas are full cockleburs

Was this review helpful? Yes 1
Express4650, General Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

Thank you so much for taking the time to share your recent experience with us. Your attention to details and comments regarding our services were much appreciated. Yours comments are so helpful to share with our associates, as well as to our future guests. Just for future reference we are not a pet friendly hotel and there is a 250.00... More 

Pueblo, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 31, 2014

Driving through Kansas we opted to stay here. I'm starting to make Holiday Inns when ever we need a stopping place. The room and clean and very comfortable. Walls are thin, but that's to be expected. I enjoyed breakfast--Greek yogurt and hard boiled eggs were a nice surprise. Highly recommend.

Was this review helpful? Yes
Express4650, General Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

Thank you so much for taking the time to share your recent experience with us. Your attention to details and comments regarding our services were much appreciated. More 

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Additional Information about Holiday Inn Express Hotel & Suites Hays

Address: 4650 Roth Ave, Hays, KS 67601
Phone Number:
Location: United States > Kansas > Hays
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Hays 2.5*
Number of rooms: 91
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Also Known As:
Holiday Inn Express Hotel And Suites Hays
Hotel Style:
#1 Family Hotel in Hays
#2 Business Hotel in Hays

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