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Holiday Inn Express Hotel & Suites Hays

#1 of 15 Hotels in Hays
Certificate of Excellence
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4650 Roth Ave, Hays, KS 67601
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Holiday Inn Express Hotel & Suites Hays
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Holiday Inn Express Hotel & Suites Hays
Holiday Inn Express Hotel & Suites Hays
Holiday Inn Express Hotel & Suites Hays
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192 reviews from our community

Traveler rating
    120
    60
    7
    4
    1
See reviews for
74
42
6
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
  • All months
    (192)
  • Mar-May only
    (30)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (37)
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Denver, Colorado
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 23, 2015

I have had no issue with this hotel, anytime I travel to hays i stay here, they did everything right. The rooms were very clean, in a great location. Good size indoor pool (very relaxing). Even when things didn't go to plan they still did everything to make it a good stay.

Was this review helpful? Yes 2
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed April 21, 2015 via mobile

This place is newer and very clean. The suite had two queen beds and a sleeper sofa. The breakfast was very good and had many options. My family was very satisfied with the hot choices as well as the cinnamon rolls and muffins.

Was this review helpful? Yes 1
Edmond
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 18, 2015

In this newer hotel at the north end of town, I found it consistent like McDonald's, close to wal-mart for those forgotten items, clean quiet place to sleep offering a free breakfast and easy parking for my truck and trailer. Worked out great.

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 22, 2015

My children and I traveled to Hays for the Kansas Special Olympics state basketball finals. After a particularly horrifying experience at another local hotel, we were lucky to find a room here. Check in was very fast and friendly, or room was impeccable and or entire stay was amazing. This is the only place we will stay in Hays.

Was this review helpful? Yes 3
Saint Louis, Missouri
Contributor
16 reviews 16 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 21, 2015

This was a second stay at this hotel. We were so happy the first time it was an easy choice. I was a little apprehensive when I arrived and there were many grade school and middle school kids and parents in basketball uniforms to spend the night with us. I was thinking of the loud turmoil all those kids would... More 

Was this review helpful? Yes 2
Dallas, Texas
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 19, 2015

We stayed here one night but wouldn't mind having to stay more. The decor is crisp and clean, the rooms nicely decorated, clean and comfortable. Friendly staff. Too bad they were down to one luggage cart. The hotel was full with sports teams and we had to sign a code of conduct like all the other guests. But even with... More 

Was this review helpful? Yes 2
Gunnison, Colorado
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 26, 2015

This is a nice hotel! The front desk worker was very friendly and pleasant. The lobby was clean and what you expect from a Holiday Inn. We stayed in room 335. It also was clean and smelled nice. Breakfast was typical fare for a HI Express. There wasn't a whole lot of food left but we were there about 15... More 

Was this review helpful? Yes 1
Illinois
Senior Contributor
42 reviews 42 reviews
28 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 25, 2015

We stayed one night heading back home. The hotel appears to be relatively new. Room was comfortable and quiet. Everything was very clean. My only complaint was the young lady working the front desk. We arrived about 6PM and she was manning the desk alone. Just after I walked up to the counter and she greeted me, the phone rang.... More 

Was this review helpful? Yes 2
Express4650, Front Office Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

Tklasinski, Thank you for taking the time to leave us a review. We apologize that you had to wait and we will be bringing up this issue in the next staff meeting. We hope to see you again soon! More 

Arkansas
Top Contributor
101 reviews 101 reviews
26 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed January 22, 2015

Nice clean rooms. Good TV channel selection. The bed was very comfortable. The pillows, not so much. All were very fluffy. There's a bright light on the TV cable box that kept us awake. Had to get up in the night and turn the box around. The bath products were Bath and Body Works and we liked them. The shower... More 

Was this review helpful? Yes 3
Express4650, Front Office Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

50StateTravelers, Thank you for positive feedback, it means a lot coming from someone who has 24 other hotel reviews. We appreciate you letting us know about the issues with the showerheads, they can be a little tricky to adjust, and front desk is always willing to help you adjust them if you need it. We hope to see you again... More 

Arkansas
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 20, 2015

Very modern hotel, very clean, with polite staff. Walmart is nearby so if you forget something, no problem. Breakfast was eeh :-/. They have the regular fair cereals, yogurt. Their hot breakfast not so great, biscuits were rock hard and eggs looked like they had been there a while and hash browns were barely warm. Shower pressure in room was... More 

Was this review helpful? Yes 2
Express4650, Front Office Manager at Holiday Inn Express Hotel & Suites Hays, responded to this review

Arubaed125, Thank you for taking the time to write a review for our hotel. We apologize that you did not have an amazing breakfast experience. We will communicate the issues regarding breakfast to the appropriate staff to make sure this does not happen again. If you ever have any issues while staying at our hotel please do not hesitate to... More 

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