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BEST WESTERN Butterfield Inn

#2 of 15 Hotels in Hays
Certificate of Excellence
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1010 East 41st Street, Hays, KS 67601
Best prices for: 1 room 1 guest
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386 Reviews from our TripAdvisor Community

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Traveler rating
    241
    108
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54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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  • All months
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  • Mar-May only
    (106)
  • Jun-Aug only
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There are newer reviews for BEST WESTERN Butterfield Inn
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lasvegas
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We was there during our business trip we found great location.superb hospitality.we are happy with stay 100%.this hotel is worth of what you pay.in simple I have no words to express my happiness. We will always stay here.

Was this review helpful? Yes
Manager17127, Manager at BEST WESTERN Butterfield Inn, responded to this review

Many thanks for your nice review. Rest assured that your informations will be very useful for future guests. We are looking forward to welcoming you again. Sincerely, Best Western Butterfield Inn Staff More 

Minneapolis
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Great Hotel, appears to be very new. Excellent exercise room and pool area. I little disappointed in the breakfast, my wife thought it was just fine. Close to restaurants. Very quiet room. We had a great nights sleep.

Review collected in partnership with Best Western

Was this review helpful? Yes
Manager17127, Manager at BEST WESTERN Butterfield Inn, responded to this review

We will always be grateful to customers like you who help us to improve our level of service. You are a vital part of our continued growth and success Sincerely, Best Western Butterfield Inn Staff More 

Lawrence, Kansas
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I stay at this hotel every two weeks. I travel to Hays. Never had a problem and always get a good nights sleep. Food is good. I will stay here as long as I travel to Hays on business.1234567890$%^&*()

Review collected in partnership with Best Western

Was this review helpful? Yes
Manager17127, Manager at BEST WESTERN Butterfield Inn, responded to this review

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Thanks again, for your business. Sincerely, Best Western Butterfield Inn Staff More 

Pueblo West, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

We always try to stay at the Butterfield Inn in Hays Ks when traveling back east. It's always clean & comfortable. The breakfast in the morning was acceptable, but they no longer have the "good" coffee, they used to serve douwe egberts, but have switched to a different brand. This was the only disappointing thing, everything else was spot on.

Review collected in partnership with Best Western

Was this review helpful? Yes
Manager17127, Manager at BEST WESTERN Butterfield Inn, responded to this review

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Thanks again, for your business. Sincerely, Best Western Butterfield Inn Staff More 

Sacramento, California
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The place and rooms are clean and as expected for the #1 spot in town. After a few of the breakfasts though, you need a real breakfast... these get tiresome at these places. Weak coffee, fake eggs, etc-- all included in the price-- so grab a yogurt or make a waffle and go!

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Manager17127, Manager at BEST WESTERN Butterfield Inn, responded to this review

Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future. Sincerely, Best Western Butterfield Inn Staff More 

1 review
2 of 5 stars Reviewed April 26, 2015 via mobile

Best Western on I-70.... First night good - place is nice & clean, but at $125 a night it's a bit overpriced for a small town in Kansas. In fact, it is the most expensive hotel in Hays, KS. But still a nice place, which is why we chose to stay here. Second day we leave at 10:30 am to... More 

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Manager17127, Manager at BEST WESTERN Butterfield Inn, responded to this review

Thank you for taking the time to tell us why our service failed to meet your expectations. We value your business, and would like to address your concerns as quickly as possible. It is my goal to restore your confidence in our hotel by solving this problem and preventing it from happening again Thanks again, for your business. Sincerely, Best... More 

Boulder, Colorado, United States
Top Contributor
75 reviews 75 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 18, 2015

I'm pretty tough on hotels because I like my hotel to be very quiet and most are not. We had no reservation and asked for a room on the top floor away from the elevator and vending/ice machine. They gave us exactly that. It was quiet, the beds, pillows and bedding were good quality. We overslept so didn't get a... More 

Was this review helpful? Yes
Manager17127, Manager at BEST WESTERN Butterfield Inn, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area soon, don't hesitate to call us Thanks again, for your business. Sincerely, Best Western Butterfield Inn Staff More 

New York City, New York
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed April 15, 2015

Wow. Had an incredible stay at his hotel. My favorite place to stay in the Hays, KS area. Amazing service, especially from Lezlie at the front desk! Would definitely return any time -- I highly recommend it!!!

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Manager17127, Manager at BEST WESTERN Butterfield Inn, responded to this review

We our happy to hear that Lezlie was a great impact to your stay! Thank you for your insightful comments. We look forward to having you stay with us again soon. Sincerely, Best Western Butterfield Inn Staff More 

McPherson, Kansas
Contributor
14 reviews 14 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 12, 2015

I have stayed in a few different hotels in Hays and this one hrts my highest rating. Very clean, friendly staff, great breakfast and spacious room with a comfortable bed. The room is quite large so I didn't feel at all cramped as in some places. Good location close to the interstate and shopping. I wild definitely stay here again.... More 

Was this review helpful? Yes 1
Manager17127, Manager at BEST WESTERN Butterfield Inn, responded to this review

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future. Sincerely, Best Western Butterfield Inn Staff . More 

Contributor
20 reviews 20 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 10, 2015

Loved the room. It was nice to actually have comfortable chair in the room to sit on instead of having to sit on the bed. The room was spacious and very comfortable. Didn't feel like we were in a cave like most hotel rooms. Beds were comfortable and room was clean. A nice place to stay. Breakfast was better than... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Manager17127, Manager at BEST WESTERN Butterfield Inn, responded to this review

We will always be grateful to customers like you who help us to improve our level of service. You are a vital part of our continued growth and success. The breakfast area is in processes of improvement we will be add new items to accommodate our guest. Thanks again, for your business. Sincerely, Best Western Butterfield Inn Staff More 

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