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BEST WESTERN Butterfield Inn

#1 of 15 Hotels in Hays
Certificate of Excellence
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1010 East 41st Street, Hays, KS 67601
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Best prices for: 1 room 1 guest
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BEST WESTERN Butterfield Inn
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398 Reviews from our TripAdvisor Community

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Traveler rating
    244
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    7
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169
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54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (398)
  • Mar-May only
    (106)
  • Jun-Aug only
    (148)
  • Sep-Nov only
    (90)
  • Dec-Feb only
    (54)
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Vancouver, Washington
Level Contributor
85 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A newer property clean comfortable room, very quite.staff was helpful and check in was a breeze. Next door to an excellent Mexican restaurant and also IHOP for breakfast if you don't enjoy motel food.

Was this review helpful? Yes
Oklahoma City, Oklahoma
Level Contributor
150 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a clean, easy access motel/hotel who's staff is well trained, caring and courteous. Breakfeast is varied and well prepared. Only draw back is price can be beat for probably same service. Will definitely try out the competition on a future stop over.

Review collected in partnership with Best Western

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papillion
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago NEW

The staff always had a smile whether it was the desk staff or housekeeping. Rooms very clean and well supplied. Good breakfast selection. It was a very busy weekend so the breakfast area was full. Will be going back.

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Grand Junction, Colorado
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is clean and looks well-maintained. Our room was large. However, the bed mattress was worn out and sank in the middle. Neither my husband nor I were able to sleep due to the poor quality of the mattress. We had driven 14 hours and were so tired. It was a very disappointing stay. The hot breakfast was OK... More 

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La Verne
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived late and were greeted with pleasant helpful staff. Our room was very clean and the bed comfortable. The breakfast was good, fresh and hot with an average selection of items. Everything looked clean and well maintained.

Was this review helpful? Yes
Manager17127, Front Office Manager at BEST WESTERN Butterfield Inn, responded to this review

Thank you for taking time to write us such a positive review. We really enjoy getting feedback from our guests about their stay. If you are ever in our area again, please give us a call. . Thanks Lulu Sanchez Front Office Manager 785-621-4337 bwbutterfieldinn@gmail.com More 

1 review
2 of 5 stars Reviewed 2 weeks ago

There were cockroaches both dead and still kicking around the entire pool and also a dead one in the tissue box in my room. The breakfast was minimal and less than you would get at a Hampton or Holiday Inn. I won't be back.

Review collected in partnership with Best Western

Was this review helpful? Yes
Manager17127, Front Office Manager at BEST WESTERN Butterfield Inn, responded to this review

Thank you for taking the time to write us a review. We apologize that your stay did not meet your expectations of our hotel. After receiving your survey, we had our maintenance staff look at the pool and everything was in good condition. He went ahead and did an extra deep clean on the pool with our pool vacuum. At... More 

The Colony, Texas
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

My room was clean, the bed was comfortable and the staff was pleasant and helpful. The indoor pool is a nice feature but be aware that it's very small. I really enjoyed the patio outside the pool room, I would stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Manager17127, Front Office Manager at BEST WESTERN Butterfield Inn, responded to this review

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Thanks LuLu Sanchez Front Desk Manager 785-621-4337 bwbutterfieldinn@gmail.com More 

Indiana
1 review
4 of 5 stars Reviewed 3 weeks ago

If you need a place to simply get a good nights rest, this place is a good choice. We did not use the pool or other extra amenities but the areas looked well kept and clean. Our room was clean and bed comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Manager17127, Front Office Manager at BEST WESTERN Butterfield Inn, responded to this review

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Best Western Staff bwbutterfieldinn@gmail.com 785-621-4373 More 

Saint Louis, Missouri
Level Contributor
105 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very clean facility. The room was very nice and we slept well. Very good complimentary breakfast buffet. Free wi-fi. Nice place to stay in this little town. Since I still have to use a few more words to get the minimum, check out the local movie theater. They have $4 tickets for current movies!

Was this review helpful? Yes
Manager17127, Front Office Manager at BEST WESTERN Butterfield Inn, responded to this review

Thank you for taking time to write us such a positive review. We really enjoy getting feedback from our guests about their stay. If you are ever in our area again, please give us a call. Thanks Lulu Sanchez Front Office Manager 785-621-4337 bwbutterfieldinn@gmail.com More 

San Antonio, Texas
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean, well-managed hotel with nice rooms, just above average breakfast room, good staff. This facility is newer than most others in Hays and definitely a place to stay when there. Convenient to Interstate.

Was this review helpful? Yes
Manager17127, Manager at BEST WESTERN Butterfield Inn, responded to this review

Thank you for the nice compliments about our hotel. If you are ever in our area again please give us a call and we would be happy to have you stay with us. Sincerely LuLu Sanchez Front Desk Manager bwbutterfieldinn@gmail.com 785-621-4337 More 

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