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BEST WESTERN Butterfield Inn

#2 of 15 Hotels in Hays
Certificate of Excellence
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1010 East 41st Street, Hays, KS 67601
Best prices for: 1 room 1 guest
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BEST WESTERN Butterfield Inn
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BEST WESTERN Butterfield Inn
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385 reviews from our community

Traveler rating
    240
    108
    17
    13
    7
See reviews for
166
88
24
54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (385)
  • Mar-May only
    (106)
  • Jun-Aug only
    (135)
  • Sep-Nov only
    (90)
  • Dec-Feb only
    (54)
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1 review
4 of 5 stars Reviewed yesterday NEW

We had been staying at another "family" hotel in town several times a year and finally got fed up with the quality. This one is much better. The rooms are cleaner, the staff seems more interested in serving customers and the location is right off the highway.

Review collected in partnership with Best Western

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

After a long day of driving, it was great to stay at such a nice hotel right off the interstate. We appreciated the excellent customer service, clean room, and easy check in and check out. Definitely will stay here again.

Review collected in partnership with Best Western

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Fayetteville, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great place right off the interstate on way to Denver. Many fast casual food options around hotel. Good stay for decent price. Breakfast was good with lots of options and enough tables and chairs to handle all the guests

Review collected in partnership with Best Western

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Washington DC, District of Columbia
Top Contributor
51 reviews 51 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent a quick two days at this hotel last week and it was much better than the Best Westerns I remember as a child. The hotel was clean and updated, with an indoor pool and nice breakfast area. We didn't try the breakfast as we're not fans of hotel buffets, but we did grab coffee that was unfortunately very... More 

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Manager17127, Manager at BEST WESTERN Butterfield Inn, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. More 

Louisville, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel, well maintained, good breakfast. You have to watch that you get the correct rate - by phone I was quoted a $10 higher rate than on-line. I even double checked that was the AAA rate. After being told that was correct - I found another comparable hotel (or better) to be $5 less. Then I checked online... More 

Review collected in partnership with Best Western

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Manager17127, Manager at BEST WESTERN Butterfield Inn, responded to this review

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. More 

United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Best Western at Hays is a very nice facility, looks new and is maintained very well. Furnishings and room décor are very comfortable and attractive. The staff we interacted with were all very friendly, helpful and professional.

Review collected in partnership with Best Western

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Manager17127, Manager at BEST WESTERN Butterfield Inn, responded to this review

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Best Western Staff More 

Mountain Grove, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

After a 12-hour drive, check-in was 1 1/2 hours late due to room not being ready. Finally got in room while the maid was still vacuuming. For some reason the upstairs rooms were cleaned first and I had requested a downstairs room when I made the reservation a a week earlier.

Review collected in partnership with Best Western

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Manager17127, Manager at BEST WESTERN Butterfield Inn, responded to this review

Thank you for taking the time to share your valuable review. The experiences you described are not characteristic of the level of service out colleagues strive to provide, and we apologizes your stay was unsatisfactory. I’m deeply sorry to hear that you had to wait to check in your room. This is highly uncharacteristic of our staff, as we pride... More 

Denver, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Overall clean and very comfortable.. Awesome shower in our room; it was one with multiple jets so you could choose how you wanted the water spray. Swimming pool is salt water rather than regular with chlorine. Great breakfast items. All the staff we dealt with were very friendly and helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes
Manager17127, Manager at BEST WESTERN Butterfield Inn, responded to this review

Thank you very much for the positive comments. It’s always encouraging when customers acknowledge the good work of our team. We look forward to seeing you again soon.’ More 

Garden City, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Would definitely stay at this hotel again and recommend it to travelers. Large clean room with comfortable beds, breakfast was good and well stocked and staff was friendly and courteous. It was a good value for the price I paid and the room was above my expectations.

Review collected in partnership with Best Western

Was this review helpful? Yes
Manager17127, General Manager at BEST WESTERN Butterfield Inn, responded to this review

Thank you for taking the time to write us a review. We do take pride in catering to our guests' needs the best way we can. If you are ever through our area again, please call us. We would love to have you as a guest again at our hotel. Thanks again for your business! More 

lasvegas
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We was there during our business trip we found great location.superb hospitality.we are happy with stay 100%.this hotel is worth of what you pay.in simple I have no words to express my happiness. We will always stay here.

Was this review helpful? Yes
Manager17127, Manager at BEST WESTERN Butterfield Inn, responded to this review

Many thanks for your nice review. Rest assured that your informations will be very useful for future guests. We are looking forward to welcoming you again. Sincerely, Best Western Butterfield Inn Staff More 

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