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Holiday Inn Express Hotel & Suites Garden City

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2502 E Kansas Ave, Garden City, KS 67846
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Holiday Inn Express Hotel & Suites Garden City
Holiday Inn Express Hotel & Suites Garden City
Holiday Inn Express Hotel & Suites Garden City
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At a glance

65%
Positive reviews?
KEY AMENITIES
Pool
Free Parking
Free Internet
Fitness Center with Gym / Workout Room
Free Breakfast
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Holiday Inn Express Hotel & Suites Garden City
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    55 Reviews from our TripAdvisor Community

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    Traveler rating
      13
      23
      10
      7
      2
    See reviews for
    14
    14
    4
    15
    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (8)
    Date | Rating
    • English first
    • Any
    English first
    • All months
      (55)
    • Mar-May only
      (11)
    • Jun-Aug only
      (24)
    • Sep-Nov only
      (10)
    • Dec-Feb only
      (10)
    All months
    Owensville, Missouri
    1 helpful vote
    3 of 5 stars Reviewed 2 weeks ago

    We have always loved our stays at Holiday Inn. As a platinum club member we have enjoyed the benefit of breakfast in the mornings. This hotel had a disappointing breakfast. The pancake maker was broke and they were out of cinnamon rolls. The biscuits were getting hard... We have never had a disappointing experience before so we will not let... More 

    Was this review helpful? Yes
    IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

    Dear Jennifer H, Thank you for your feedback and for being an IHG Rewards Club Platinum member. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the breakfast which was unacceptable. We will address these concerns. While we understand that your stay was not 100%... More 

    kansas
    Level Contributor
    30 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    We stayed here in May 2015 for 1 night. Hotel staff were pleasant and the room was very clean. Used the hot tub and it was wonderful. The tile around the pool area was smooth making it a little slick for a wet area, be careful. We had breakfast here and it was good. First time using an automatic pancake... More 

    Was this review helpful? Yes
    Kansas
    Level Contributor
    47 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 10 helpful votes
    2 of 5 stars Reviewed 4 weeks ago

    This had always been my 'go to' hotel for over a decade, but my recent stay there was horrific! I work out in my room every day, and when I laid on the floor this time all I smelled was animal urine in the carpet. I was on the 3rd floor. During the night, I was awakened by a dog... More 

    Was this review helpful? Yes
    IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

    Dear n8sureboy, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It is regrettable to hear that your stay this time was not as pleasant compared to your previous visits. Your... More 

    Travelers are raving about these Garden City hotels

    Edmond, Oklahoma
    Level Contributor
    22 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 10 helpful votes
    4 of 5 stars Reviewed April 23, 2015

    Clean room, friendly staff and good breakfast. Easy off interstate. FYI no refrigerator in our room. I don't know if it was just our room or all of the hotel. Wifi worked well. Didn't use pool, but looked clean.

    Was this review helpful? Yes
    Loveland, Colorado, Usa
    Level Contributor
    30 reviews
    13 hotel reviews
    common_n_hotel_reviews_1bd8 21 helpful votes
    3 of 5 stars Reviewed March 31, 2015

    While not nearly the hottest, newest or trendiest hotel that I have stayed at in the last few years while traveling for business it was comfortable and that staff was very friendly. In an area without many options this is most likely the best hotel in the area. I would stay there again if I get back to the area... More 

    Was this review helpful? Yes
    Peter S, General Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

    Thank you for taking the time to write a review! I am so glad to hear you enjoyed your stay. We appreciate your feedback. Thank you again and we look forward to seeing you during your next visit. More 

    Chicago, Illinois
    Level Contributor
    9 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 12 helpful votes
    3 of 5 stars Reviewed January 31, 2015

    Stayed 2 nights, friendly staff, great internet connection. A little bit old worn hotel, old carpets, nice flat screen tv with good channel selection. Breakfast eggs were not very good. Very friendly staff, good location.

    Was this review helpful? Yes 1
    IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

    Dear Zhakallo, Thank you for writing a review about your recent stay with us. I am pleased to note that you liked the friendly staff, nice television, excellent internet connection and good location. Our hotel is committed to providing our guests with the highest quality services and facilities. I am sorry that you were let down by the breakfast items... More 

    Colorado Springs, Colorado
    Level Contributor
    199 reviews
    22 hotel reviews
    common_n_hotel_reviews_1bd8 47 helpful votes
    4 of 5 stars Reviewed January 30, 2015

    Our wrestling team came to Garden City for their big tournament. We all stayed here and I find it very good. It is clean and the people are friendly. It was a little noisy last night, but that's expected with a whole bunch of teenage boys around as their are other teams here as well, and it wasn't bad. The... More 

    Was this review helpful? Yes 1
    Peter S, General Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

    Thank you for taking the time to write a great review! I am so glad to hear our staff amenities and cleanliness made your stay enjoyable! We strive to provide superior guest service and to hear your experience and feedback is much appreciated. Thank you again and we look forward to seeing you during your next tournament in Garden City... More 

    Joplin, Missouri
    Level Contributor
    51 reviews
    21 hotel reviews
    common_n_hotel_reviews_1bd8 25 helpful votes
    4 of 5 stars Reviewed December 12, 2014

    I was just reading all the bad reviews of this property. I didn't have a bad experience at all. I've stayed here a few times and it's been fine. The rooms are clean, quiet, and the property was in a good location. The more important news is that Garden City stays in a boom state. This has driven the price... More 

    Was this review helpful? Yes 1
    Fayetteville, AR
    Level Contributor
    67 reviews
    25 hotel reviews
    common_n_hotel_reviews_1bd8 59 helpful votes
    2 of 5 stars Reviewed September 20, 2014

    This property has changed my image of Holiday Inn Express. Is there no corporate oversite? No franchise requirements to keep up with properties? The first clue that this property had not been kept up was the luggage cart that was in dire need of replacing. While waiting to check in, I notice there were water spots in the ceiling of... More 

    Was this review helpful? Yes
    IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

    Dear Carmen1981, Thank you for taking the time to express your thoughts and concerns about your stay. Our goal is to deliver excellent guest experiences, however reading from your review I regret we weren't able to do so due to the maintenance levels and service received being sub par. The points you have raised are instrumental for us to improve... More 

    Wichita, Kansas
    Level Contributor
    248 reviews
    17 hotel reviews
    common_n_hotel_reviews_1bd8 61 helpful votes
    1 of 5 stars Reviewed September 19, 2014

    This was a disappointing experience! The receptionist was just a kid with no business in the Hospitality business! He treated me like I was his peer. I don’t like to deal with know-it-alls, because they always make you feel stupid. The room was nice and comfortable, I liked the pillows. But that is all I liked about this hotel, because... More 

    Was this review helpful? Yes
    IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

    Dear WichitaViajero, Thank you for your for writing a review about your experience. I am sorry to read about the issues you may have experienced during your stay. Please accept our sincere apologies for any inconvenience it may have caused you. I have sent you a private message in an effort to obtain more information about your experience. We hope... More 

    Questions? Get answers from hotel staff and past guests. Ask a question

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