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Holiday Inn Express Hotel & Suites Garden City

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2502 E Kansas Ave, Garden City, KS 67846
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Garden City
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56 Reviews from our TripAdvisor Community

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Traveler rating
    14
    23
    10
    7
    2
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14
14
5
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Meade, Kansas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here last weekend while I was attending a woman's retreat. I got there early, and since the room had been cleaned, they allowed me to check in early. The room and public areas were all nice and clean. I often have problems with hotel pillows because they're always so big and fluffy. I liked the fact that they... More 

Was this review helpful? Yes
Owensville, Missouri
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 19, 2015

We have always loved our stays at Holiday Inn. As a platinum club member we have enjoyed the benefit of breakfast in the mornings. This hotel had a disappointing breakfast. The pancake maker was broke and they were out of cinnamon rolls. The biscuits were getting hard... We have never had a disappointing experience before so we will not let... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear Jennifer H, Thank you for your feedback and for being an IHG Rewards Club Platinum member. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the breakfast which was unacceptable. We will address these concerns. While we understand that your stay was not 100%... More 

kansas
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 19, 2015

We stayed here in May 2015 for 1 night. Hotel staff were pleasant and the room was very clean. Used the hot tub and it was wonderful. The tile around the pool area was smooth making it a little slick for a wet area, be careful. We had breakfast here and it was good. First time using an automatic pancake... More 

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Kansas
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed July 2, 2015

This had always been my 'go to' hotel for over a decade, but my recent stay there was horrific! I work out in my room every day, and when I laid on the floor this time all I smelled was animal urine in the carpet. I was on the 3rd floor. During the night, I was awakened by a dog... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear n8sureboy, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It is regrettable to hear that your stay this time was not as pleasant compared to your previous visits. Your... More 

Travelers are raving about these Garden City hotels

Edmond, Oklahoma
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 23, 2015

Clean room, friendly staff and good breakfast. Easy off interstate. FYI no refrigerator in our room. I don't know if it was just our room or all of the hotel. Wifi worked well. Didn't use pool, but looked clean.

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Loveland, Colorado, Usa
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed March 31, 2015

While not nearly the hottest, newest or trendiest hotel that I have stayed at in the last few years while traveling for business it was comfortable and that staff was very friendly. In an area without many options this is most likely the best hotel in the area. I would stay there again if I get back to the area... More 

Was this review helpful? Yes
Peter S, General Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Thank you for taking the time to write a review! I am so glad to hear you enjoyed your stay. We appreciate your feedback. Thank you again and we look forward to seeing you during your next visit. More 

Chicago, Illinois
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed January 31, 2015

Stayed 2 nights, friendly staff, great internet connection. A little bit old worn hotel, old carpets, nice flat screen tv with good channel selection. Breakfast eggs were not very good. Very friendly staff, good location.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear Zhakallo, Thank you for writing a review about your recent stay with us. I am pleased to note that you liked the friendly staff, nice television, excellent internet connection and good location. Our hotel is committed to providing our guests with the highest quality services and facilities. I am sorry that you were let down by the breakfast items... More 

Colorado Springs, Colorado
Level Contributor
200 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed January 30, 2015

Our wrestling team came to Garden City for their big tournament. We all stayed here and I find it very good. It is clean and the people are friendly. It was a little noisy last night, but that's expected with a whole bunch of teenage boys around as their are other teams here as well, and it wasn't bad. The... More 

Was this review helpful? Yes 1
Peter S, General Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Thank you for taking the time to write a great review! I am so glad to hear our staff amenities and cleanliness made your stay enjoyable! We strive to provide superior guest service and to hear your experience and feedback is much appreciated. Thank you again and we look forward to seeing you during your next tournament in Garden City... More 

Joplin, Missouri
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 12, 2014

I was just reading all the bad reviews of this property. I didn't have a bad experience at all. I've stayed here a few times and it's been fine. The rooms are clean, quiet, and the property was in a good location. The more important news is that Garden City stays in a boom state. This has driven the price... More 

Was this review helpful? Yes 1
Fayetteville, AR
Level Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed September 20, 2014

This property has changed my image of Holiday Inn Express. Is there no corporate oversite? No franchise requirements to keep up with properties? The first clue that this property had not been kept up was the luggage cart that was in dire need of replacing. While waiting to check in, I notice there were water spots in the ceiling of... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear Carmen1981, Thank you for taking the time to express your thoughts and concerns about your stay. Our goal is to deliver excellent guest experiences, however reading from your review I regret we weren't able to do so due to the maintenance levels and service received being sub par. The points you have raised are instrumental for us to improve... More 

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