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Holiday Inn Express Hotel & Suites Garden City

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2502 E Kansas Ave, Garden City, KS 67846
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Holiday Inn Express Hotel & Suites Garden City
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59 Reviews from our TripAdvisor Community

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Rooms were very nice, the lobby and elevator area was kind of a mess because of the renovations. No doubt it will probably look nice when they are all done. Service was decent, and the internet was good, better than other hotels in Garden City. My experience here was satisfactory, but nothing stuck out to me as great. I've stayed... More 

Helpful?
Thank Parker L
Colorado Springs, Colorado
Level Contributor
230 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 1 week ago

We came here last year, and were thoroughly satisfied. This year, they are in the middle of renovations, but we are still very happy. I got one of the newly renovated rooms, and it is so clean and comfy and up to date. The staff is very friendly and excited to be being renovated as well. Would have given an... More 

Helpful?
Thank Diane N
Bellville, Texas
Level Contributor
104 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed September 3, 2015

I don't normally write reviews related to my business travel, but feel compelled to mention how consistently nice this property is. Friendly, clean and comfortable I stay here every time. My normal work route has me here about every 5-6 weeks and, without fail, I am well and warmly greeted as if a long lost relative, hassle-free and without any... More 

Helpful?
Thank pvschmieder
Meade, Kansas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 5, 2015

I stayed here last weekend while I was attending a woman's retreat. I got there early, and since the room had been cleaned, they allowed me to check in early. The room and public areas were all nice and clean. I often have problems with hotel pillows because they're always so big and fluffy. I liked the fact that they... More 

Helpful?
Thank J F
Owensville, Missouri
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 19, 2015 via mobile

We have always loved our stays at Holiday Inn. As a platinum club member we have enjoyed the benefit of breakfast in the mornings. This hotel had a disappointing breakfast. The pancake maker was broke and they were out of cinnamon rolls. The biscuits were getting hard... We have never had a disappointing experience before so we will not let... More 

Helpful?
Thank Jennifer H
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear Jennifer H, Thank you for your feedback and for being an IHG Rewards Club Platinum member. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the breakfast which was unacceptable. We will address these concerns. While we understand that your stay was not 100%... More 

kansas
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 19, 2015

We stayed here in May 2015 for 1 night. Hotel staff were pleasant and the room was very clean. Used the hot tub and it was wonderful. The tile around the pool area was smooth making it a little slick for a wet area, be careful. We had breakfast here and it was good. First time using an automatic pancake... More 

Helpful?
Thank qualitytech
Kansas
Level Contributor
85 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed July 2, 2015

This had always been my 'go to' hotel for over a decade, but my recent stay there was horrific! I work out in my room every day, and when I laid on the floor this time all I smelled was animal urine in the carpet. I was on the 3rd floor. During the night, I was awakened by a dog... More 

Helpful?
Thank n8sureboy
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear n8sureboy, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It is regrettable to hear that your stay this time was not as pleasant compared to your previous visits. Your... More 

Travelers are raving about these Garden City hotels

Edmond, Oklahoma
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 23, 2015 via mobile

Clean room, friendly staff and good breakfast. Easy off interstate. FYI no refrigerator in our room. I don't know if it was just our room or all of the hotel. Wifi worked well. Didn't use pool, but looked clean.

Helpful?
Thank PO795
Loveland, Colorado, Usa
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed March 31, 2015

While not nearly the hottest, newest or trendiest hotel that I have stayed at in the last few years while traveling for business it was comfortable and that staff was very friendly. In an area without many options this is most likely the best hotel in the area. I would stay there again if I get back to the area... More 

Helpful?
Thank Derek S
Peter S, General Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Thank you for taking the time to write a review! I am so glad to hear you enjoyed your stay. We appreciate your feedback. Thank you again and we look forward to seeing you during your next visit. More 

Chicago, Illinois
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed January 31, 2015

Stayed 2 nights, friendly staff, great internet connection. A little bit old worn hotel, old carpets, nice flat screen tv with good channel selection. Breakfast eggs were not very good. Very friendly staff, good location.

Helpful?
2 Thank Zhakallo
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear Zhakallo, Thank you for writing a review about your recent stay with us. I am pleased to note that you liked the friendly staff, nice television, excellent internet connection and good location. Our hotel is committed to providing our guests with the highest quality services and facilities. I am sorry that you were let down by the breakfast items... More 

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