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All 13 Garden City hotels

Holiday Inn Express Hotel & Suites Garden City

2.5 of 5 Motel   |   2502 E Kansas Ave, Garden City, KS 67846
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Ranked #11 of 13 Hotels in Garden City
A recent review
3 of 5 stars reviewed 4 weeks ago
Zhakallo Chicago, Illinois
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50 reviews from our community

Traveler rating
    13
    21
    8
    6
    2
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13
12
4
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed 2 nights, friendly staff, great internet connection. A little bit old worn hotel, old carpets, nice flat screen tv with good channel selection. Breakfast eggs were not very good. Very friendly staff, good location.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear Zhakallo, Thank you for writing a review about your recent stay with us. I am pleased to note that you liked the friendly staff, nice television, excellent internet connection and good location. Our hotel is committed to providing our guests with the highest quality services and facilities. I am sorry that you were let down by the breakfast items... More 

Colorado Springs, Colorado
Top Contributor
155 reviews 155 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our wrestling team came to Garden City for their big tournament. We all stayed here and I find it very good. It is clean and the people are friendly. It was a little noisy last night, but that's expected with a whole bunch of teenage boys around as their are other teams here as well, and it wasn't bad. The... More 

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Joplin, Missouri
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 12, 2014

I was just reading all the bad reviews of this property. I didn't have a bad experience at all. I've stayed here a few times and it's been fine. The rooms are clean, quiet, and the property was in a good location. The more important news is that Garden City stays in a boom state. This has driven the price... More 

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Fayetteville, AR
Top Contributor
56 reviews 56 reviews
24 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed September 20, 2014

This property has changed my image of Holiday Inn Express. Is there no corporate oversite? No franchise requirements to keep up with properties? The first clue that this property had not been kept up was the luggage cart that was in dire need of replacing. While waiting to check in, I notice there were water spots in the ceiling of... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear Carmen1981, Thank you for taking the time to express your thoughts and concerns about your stay. Our goal is to deliver excellent guest experiences, however reading from your review I regret we weren't able to do so due to the maintenance levels and service received being sub par. The points you have raised are instrumental for us to improve... More 

Wichita, Kansas
Top Contributor
211 reviews 211 reviews
17 hotel reviews
53 helpful votes 53 helpful votes
1 of 5 stars Reviewed September 19, 2014

This was a disappointing experience! The receptionist was just a kid with no business in the Hospitality business! He treated me like I was his peer. I don’t like to deal with know-it-alls, because they always make you feel stupid. The room was nice and comfortable, I liked the pillows. But that is all I liked about this hotel, because... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear WichitaViajero, Thank you for your for writing a review about your experience. I am sorry to read about the issues you may have experienced during your stay. Please accept our sincere apologies for any inconvenience it may have caused you. I have sent you a private message in an effort to obtain more information about your experience. We hope... More 

Jewell, Kansas
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 29, 2014

We did find dead bugs in the bathroom the first time we stayed but all was well the second time. They do welcome dogs which we appreciate. Because of our dog we do tend to stay in Holiday Inns and found this one just a tad less than others in which we have stayed. The gentleman at the front desk... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear kerma1950, Thank you for sharing your feedback regarding your stay. I am pleased to know that you liked our pet friendly hotel and the service received from our front desk. I regret that the bathroom’s level of cleanliness was a disappointment. We do take all of the reviews we receive very seriously as they allow us to identify areas... More 

1 review
2 of 5 stars Reviewed August 23, 2014

Upon entering bathroom in our room we found some dead and some alive beetles. Staff is friendly but for a four person room they can only give you a set of three towels due to a towel shortage. Breakfast was fair Pool is good size but had to go request for pool towels. Step outside, go down the stairs and... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear El015a, Thank you for sharing your feedback regarding your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am delighted to read that you liked the friendliness of our staff. However, I regret that you were not satisfied with the level of cleanliness,... More 

Denver, Colorado
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed July 24, 2014

Comfortable place, if you're passing through Garden City Kansas. Located close to the highway and tasty restaurants. Friendly and welcoming staff. Clean room and bathroom. The best part is nice accommodations for your fuzzy friend!

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Wichita, Kansas
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 6, 2014

Booked a room with two queens, got there and there were none available. The king room had a musty smell and was very humid. Nice gentleman at the front desk. At breakfast the pancake maker was broke. Otherwise breakfast was ok.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear Dennis600, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room assignment prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More 

Colorado Springs
Top Contributor
83 reviews 83 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed July 4, 2014

We arrived just after 11 pm, Went to our room and it was not the room with two queens I had reserved online. Back down to the desk, no one around. Clerk did show up and said she had been getting hot water. Switched to another room with two queens on the same floor. The room smelled of smoke. Do... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Garden City, responded to this review

Dear yellowcat3, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am very disappointed to hear about your experience during your recent stay. Please accept our sincerest apologies for any inconvenience the room allocation and the condition of our room may have caused you. I have taken note of your comments... More 

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Additional Information about Holiday Inn Express Hotel & Suites Garden City

Address: 2502 E Kansas Ave, Garden City, KS 67846
Phone Number:
Location: United States > Kansas > Garden City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Garden City 2.5*
Number of rooms: 69
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Also Known As:
Holiday Inn Express Hotel And Suites Garden City
Holiday Inn Garden City
Garden City Holiday Inn

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