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Candlewood Suites on Fort Riley

Certificate of Excellence
6956 Jackson Ave, Fort Riley, KS 66442
Candlewood Suites on Fort Riley
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39 reviews from our community

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Traveler rating
    35
    3
    0
    0
    1
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19
5
6
8
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Huntsville, Alabama
5 of 5 stars Reviewed 1 week ago

brand new hotel, very clean, and the price is absolutely unbeatable! Close to the commissary and PX. We bought food at the commissary and cooked up a full meal using the kitchenette. It was very easy and pleasant. Will stay there again next time we drive through the area. Kudos to all their staff!

Was this review helpful? Yes
CandlewoodFR, General Manager at Candlewood Suites on Fort Riley, responded to this review

Anne F, Thank you for the wonderful review! I am pleased to see that the price, location and amenities were just right during your stay. Our team looks forward to your return and we cannot wait to see you again! Please reach out to us if you have any additional comments! 785-560-3080 Paul Oltmanns, GM More 

1 review
5 of 5 stars Reviewed 4 weeks ago

This was definitely the most wonderful experience ever at guest accommodations on an Army installation in 27 years. All of the hotel staff were extremely helpful, courteous, and friendly. Ms. Amara, at the front desk, walks on water! She immediately helped fine-tune my reservation and she put me in a magnificient room that fit my needs perfectly. Ms. Mary and... More 

Was this review helpful? Yes
CandlewoodFR, General Manager at Candlewood Suites on Fort Riley, responded to this review

Wow Doug, this is one of the best reviews we have ever received ... Thank You. We are proud to serve, and that is very apparent by how you were served by our Team members Amara, Mary and Abi. I have personally let them know that you applauded their service. Thank You for YOUR SERVICE, and please let me know... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel is pratically brand new (only 2 years old) with everything you could want, free hot breakfast, pool, gym, business center (where I am writing this review) and suite rooms fully equiped. But even better than that was the great customer service. Everyone was so nice and so helpful from the front desk to the breakfast crew to the... More 

Was this review helpful? Yes
CandlewoodFR, General Manager at Candlewood Suites on Fort Riley, responded to this review

Greetings Pete, Thank you for the outstanding review. We take pride in providing great service, and it seems Amara went above and beyond. I have personally let Amara know of your appreciation. It really lifts the team when someone lets them know we have given them the great service they deserve! Please call us at 785-560-3080 if there is anything... More 

West Saint Paul, Minnesota
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 11, 2015 via mobile

WOW!!! What a bargain. First time back to Fort Riley in 40 years. This hotel is so clean & beautiful. The staff was friendly, helpful, & so very kind. It is so nice to have a place like this for our military members, retirees, & their families. We had a full complementary breakfast. They also offer a free social on... More 

Was this review helpful? Yes
CandlewoodFR, General Manager at Candlewood Suites on Fort Riley, responded to this review

Hello Kathleen, Thank you for the wonderful review. Our aim is to a Great Hotel Guests Love through superior service and it sounds as if we hit the mark with you! Again, thank you for visiting and recommending our Hotel. If you can think of any suggestions for improvements, please feel free to give myself or the hotel a call... More 

Stuttgart, Baden-Württemberg, Germany
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 5, 2015

I had six month orders to Ft. Riley and originally I was going to stay at the hotel for a few days until I could find a small furnished room to rent. No need. I have been here now almost five months. At first it was because the room was nice and I could cook, but then I was so... More 

Was this review helpful? Yes 1
CandlewoodFR, General Manager at Candlewood Suites on Fort Riley, responded to this review

Jennifer G, Thank you so much for the phenomenal review! It gives us great pleasure to hear that our staff has really made your stay enjoyable. We pride ourselves on giving the best service possible and taking the utmost care of our guests. We hope if you are ever in the area, you will come back and stay with us.... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 29, 2015

My husband and I recently stayed here over the four day weekend. The Hotel looked well kept from the grounds out front. When we entered, we were greeted by the front desk (the staff was great). They are pet friendly which was great for us, as we were traveling with our puppy. The room was very clean. It had a... More 

Was this review helpful? Yes 1
CandlewoodFR, General Manager at Candlewood Suites on Fort Riley, responded to this review

Jasmari M, Thank you for the fantastic review. I am pleased to see that your weekend PCS stay with us was excellent! We are very happy that your stay was ‘home away from home’ for you: full kitchenette, free laundry and pet friendly. Our breakfast menu is rotated on a daily basis to provide a larger range of options. I... More 

Manhattan, Kansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 15, 2015

The hotel is brand new so the facilities are very nice. The rooms are spacious and it made for a great place to stay while I was in transition and waiting on the house I was waiting to rent to become available. I was not planning to stay in the hotel as long as I did and had to extend... More 

Was this review helpful? Yes 1
CandlewoodFR, General Manager at Candlewood Suites on Fort Riley, responded to this review

James H. Thank you for the outstanding review! I am absolutely thrilled that your stay was better than expected and that you saw a team who truly cares about each and every one of their guests. We all greatly appreciate your kind words. Our entire team takes great pride serving those who serve others! Again, thank you! If you have... More 

Madison, Wisconsin, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 12, 2015

I travel a lot and this hotel exceeded all expectations. The staff went out of their way to make me feel welcome and make sure I had everything I needed. The room was great. The linens compared to five star hotels’. Everything was immaculate. I would highly recommend this hotel.

Was this review helpful? Yes 1
CandlewoodFR, General Manager at Candlewood Suites on Fort Riley, responded to this review

Barbara H, First and foremost, thank you for the outstanding 5 Star Review! It is great to hear that you felt welcomed and had everything you needed during your stay. We greatly enjoyed exceeding your expectation and are grateful you would highly recommend this hotel to others. If you have any additional comments, please reach out to us at 785-560-3080.... More 

1 review
1 of 5 stars Reviewed May 5, 2015 via mobile

My daughter's family tried to stay here but the room smelled so bad...they made a complaint and staff went in and sprayed a bunch of cleaner/air freshener which made it worse!! Her and her husband were feeling sick and my grandbabies were having difficulty breathing! It was the only available room and they left after 10 minutes and they charged... More 

Was this review helpful? Yes
CandlewoodFR, General Manager at Candlewood Suites on Fort Riley, responded to this review

Dear TPFISTER67 I am sorry your daughter’s family had a bad experience. Before we even received your post, our Operations Manager had received notice of the event, and had refunded the card in full. They clerk made a mistake in charging for the room, and that has been corrected. Concerning the odor, we are addressing the issue, as it was... More 

Sweetwater, Tennessee
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 24, 2015

Staff was very friendly, Courteous and helpful. Lodge was clean and well kept. The Breakfast was the best and the Wednesday evening social was the best. It is in a good location to anything on Post. PX, Commissary and fuel were close by. This was our first visit to Ft. Riley we were very impressed with the history on post... More 

Was this review helpful? Yes 1
CandlewoodFR, General Manager at Candlewood Suites on Fort Riley, responded to this review

Nomonk, Thank you for the awesome review! I am pleased to see that you enjoyed the daily hot breakfast and weekly social. It is great to see that our location was perfect for you! Our Front Desk team will be more than happy to provide a copy of the Historic Fort Riley Walking Tour on your next visit! If you... More 

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