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BEST WESTERN Hospitality House

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3021 West US Highway 50, Emporia, KS 66801
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1 room 1 guest
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BEST WESTERN Hospitality House
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BEST WESTERN Hospitality House
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41 Reviews from our TripAdvisor Community

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Traveler rating
    13
    17
    6
    4
    1
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9
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8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
  • All months
    (41)
  • Mar-May only
    (17)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (0)
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IOwa
1 review
4 of 5 stars Reviewed 5 days ago NEW

I did not expect a lot of extras for the great price I paid but I got them. A well appointed and clean room. A nice pool and hut tub not to mention a breakfast you could order off the menu .I will definitely stay again when I am in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear john_boy_1967, Thank you for completing the survey regarding your recent stay at our property. We are glad that you enjoyed the service and hospitality of our staff, the complimentary breakfast at our restaurant and the amenities at our property. If I can be of assistance in the future, please don't hesitate to contact me at 620-342-7857. We look forward... More 

Columbia, Missouri
Level Contributor
73 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The rooms are older but have sort of updated. Clean! Bed is good. Floors are clean. There is a nice pool that is indoor in the main building. We had to cross the parking lot but not far. The price for all that we got was worth the deal.You can get your breakfast next to the main lobby.

Was this review helpful? Yes
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear heeler_girl2014, It was a pleasure to have as our guest. We are glad that you enjoyed the hospitality of our staff, the indoor pool and the food at our restaurant. We have been updating our hotel rooms and replaced the carpet in all our rooms late last year. In addition, we are also working with the Best Western design... More 

Duncan, Oklahoma
Level Contributor
79 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

An older model motel--park outside your door. Convenient. Breakfast in real restaurant on primices--deal maker. Stayed one night. Check in early. No problem. Room clean and roomy, well furnished. Bed unremarkable. Bathroom adequate. Everything worked. Good selection on TV. Indoor pool.

Was this review helpful? Yes
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear jimmy62_11, We are thrilled to have you as our guest. We are glad that you enjoyed the complimentary breakfast at our restaurant, the service and hospitality of our staff and the amenities at our property. If I can be of assistance in the future, please don't hesitate to contact me at 620-342-7857. We look forward to having you back... More 

Natoma, Kansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The room and pool area was nice. The restaurant was okay. We ate at night (but didn't think we received much food for what was paid). In the morning you get a complimentary breakfast at the restaurant and it was very good with a lot of choices. The downfall was the neighboring occupants. Yelling (inappropriate language) and pounding on walls... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Kurt, On behalf of our entire team, I would like to apologize for not exceeding your expectations. I’m sorry about the problems with noise in the adjoining room that affected the quality of your sleep. Based on your feedback, I’m working with our staff to ensure that we can closely monitor any noise at our hotel and address this... More 

Knoxville, Tennessee
Level Contributor
90 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nothing special about this site. Clean enough and had a nice pool area. Very basic, breakfast at the attached restaurant is provided. Beds were comfortable enough. It is the old strip motel layout with door opening directly on the parking lot. If you are in the area and need a room it is fine.

Was this review helpful? Yes
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear AniKin, Thank you for completing the survey regarding your recent stay at our property. We are glad that you enjoyed the amenities at our property and the food at our restaurant. We set ourselves apart with our personalized customer service and I’m sorry that we didn’t live up to our standards during your stay with us. I’m following up... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

Admittedly the way this hotel looks might make you keep going, but the room was nice and clean. We got there in the evening and left pretty early, didn't even eat the complimentary breakfast, so I can't say anything about service. The room we stayed in was clean and in good shape.

Was this review helpful? Yes
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Ashley, Thank you for completing the survey regarding your recent stay at our property. We are glad that you enjoyed the service and hospitality of our staff and the amenities at our property. Regarding our property's exterior, we are working with the Best Western design team to add more color and vibrancy to our hotel exterior. If I can... More 

Cedar Falls, Iowa
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Do not hesitate to stay here. The hot tub was not working when we visited, which was in July. The beds are double beds, not queens. They were comfortable. The rooms were decent sized. Breakfast next door was fine. Overall, if you need a place to sleep, with a pool and working hot tub....this will work.

Was this review helpful? Yes
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear ReginaldCousins, Thank you for completing the survey regarding your recent stay at our property. We are glad that you enjoyed the service and hospitality of our staff and the food at our restaurant. We apologize that you were not able to use the hot tub during your stay with us. Our maintenance staff was able to address this problem... More 

Woodbridge, Virginia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Whenever I come back to Emporia and I need a place to stay I nearly always stay at the Best Western. The Hospitality House was always so helpful when we used the hotel for family reunions and celebrations. I especially like the convenience of the rooms with indoor access to the pool. And breakfast at Nona's is always excellent.

Review collected in partnership with Best Western

Was this review helpful? Yes
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear TLMARSHALL, We are excited to have you back as our guest. We thank you so much for your business. It's a privilege to have you back with us. We are glad that you enjoyed the service and hospitality of our staff, the food at our restaurant and the amenities at our property. If I can be of assistance in... More 

Great Bend, Kansas, USA
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 24, 2015

Hot tub out of order. Fluorescent light in bathroom not functioning. No towels in pool area...brought some later. Rates quoted by phone not what we were charged...dealt with management to get that corrected. Be careful...note that they are double beds, not queen. Decent breakfast...but not really full...you can order from parts of the menu.

Was this review helpful? Yes
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Leonard, Thank you for completing the survey regarding your recent stay at our property. I sincerely apologize that we didn't meet your expectations and for all the problems that you had during your stay with us. The hot tub has been fixed. We have addressed the maintenance issue in the bathroom and have ensured that our maintenance staff is... More 

Manhattan
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 21, 2015

This hotel is older but is very well kept, clean, and in a good location to the interstate. We stayed one night to attend a function in town and was very satisfied with our room and the service we received.

Review collected in partnership with Best Western

Was this review helpful? Yes
Neeti G, General Manager at BEST WESTERN Hospitality House, responded to this review

Dear Walter, Thank you so much for completing the survey regarding your recent stay at our property. Our entire staff is so glad and thrilled to have you as our guest. We are glad that you enjoyed the service and hospitality of our staff and enjoyed the hot breakfast at our restaurant. We are working with Best Western Design team... More 

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