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All 13 Emporia hotels

Comfort Inn Emporia

2.0 of 5 Hotel   |   2836 W. 18th Ave., Emporia, KS 66801
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Comfort Inn Emporia
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47%
Ranked #7 of 13 hotels in Emporia
A recent review
4 of 5 stars reviewed 1 week ago
Janelle S kansas city, ks
  • Overview
  • Reviews (51)
  • Photos (8)
  • Amenities
  • Q&A
  • Room tips (12)
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51 people have reviewed this hotel

Traveler rating
    10
    14
    7
    12
    8
See reviews for
19
12
8
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
kansas city, ks
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

I stayed at the hotel in June and it was under renovations. The entire staff was very friendly and helpful with everything and very accommodating. The rooms were nice and clean, beds very comfortable. There is no elevator, so be sure to ask for the first floor, but I was told they would be putting one in in the near... More

Was this review helpful? Yes
Morgan B, General Manager at Comfort Inn Emporia, responded to this review

Thank you so much for taking time to write a review on the Emporia Comfort Inn! We strive to meet everyones goals to provide a pleasent stay for each guest and I am happy to hear we were able to do that for you! Currently, we are installing an elevator so yes please state if you need ground floor but... More

2 reviews
5 of 5 stars Reviewed 1 week ago

Overall our stay was A+++. Mattress was the best, Service was outstanding. I would stay here again. My wife and I were passing through on our destination to Wichita coming from St. Louis. It was a perfect place to break up the long trip.

Review collected in partnership with this hotel

Was this review helpful? Yes
Morgan B, General Manager at Comfort Inn Emporia, responded to this review

Thank you so much for taking the time to write a review! My staff and I strive to reach each and every person's needs and provide a pleasent stay for all. Creating a place for guest to stay and being able to each a level of satisfaction is our passion. Thank you again! More

Longview, Texas
1 review
4 of 5 stars Reviewed 1 week ago

Good place that is convenient to eating and shopping and only 5 minutes from downtown entertainment. Its either at the end or the beginning of your Kansas Turnpike ride. Place was convenient to good eating places and the place we held our family reunion was 2 blocks away. everything you need is right there.

Review collected in partnership with this hotel

Was this review helpful? Yes
Morgan B, General Manager at Comfort Inn Emporia, responded to this review

Thank you for taking time to write a review on the Emporia Comfort Inn. As the manager, I always want to hear how each guest stay was and any feed back to continue to improve. I am pleased to hear we met your needs and provided a pleasent stay for you! I know my staff workes very hard to provide... More

Columbia, Missouri
1 review
4 of 5 stars Reviewed 2 weeks ago

It was a fine stay. Just like most Choice Hotels, the breakfast was predictable, but good. Had some very nice BlueBerry Muffins. Some of the facilities weren't in service, but they were in the middle of a remodel, so should be okay, soon. Staff was very friendly, the room was clean. I would stay there, again.

Review collected in partnership with this hotel

Was this review helpful? Yes
Morgan B, General Manager at Comfort Inn Emporia, responded to this review

Thank you for taking the time to write a review for us! It lets me know how the hotel is doing from a guest's point of view. We are under the last little bit of construction and I am hoping to have everything finish here very shortly. My staff has worked very hard to provide a good stay during our... More

Perkins, Oklahoma
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 1, 2014

We spent the past two nights here and found the accommodations very comfortable. After reading some of the past reviews, we were not sure what to expect, but we would stay here again. Rooms were clean, the bedding was first-rate and the mattresses great. The hotel is doing some renovation, but nothing that will get in your way. No elevator... More

Was this review helpful? Yes
Morgan B, General Manager at Comfort Inn Emporia, responded to this review

Thank you for taking the time to write a review for the Emporia Comfort Inn! I am very pleased to heard we were able to meet your needs. You are correct in thinking the elevator is part of the renovations and I am hoping to get our breakfast room up and running by the end of this week! Our bedding,... More

Westfield IN
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed May 29, 2014

May 28, 2014 Room smells like sawdust. Construction near front lobby. TV only got one channel. Handicap room Had bars but thie toliet was not an ada height. Very low. Very disappointed. Will choose better next time.

Was this review helpful? Yes
Morgan B, Manager at Comfort Inn Emporia, responded to this review

I deeply apologize for any inconveniences you experienced. At the Emporia Comfort Inn we strive to meet everyone's needs and I am disappointed we did not achieve that with you. Providing a pleasent stay and provide the comforts of home is a goal that will are setting for the employees to meet and with your review, I will be able... More

Higden, Arkansas
Contributor
15 reviews 15 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 26, 2014

Stayed here two weeks in May . Some construction but only in the breakfast room . Breakfast was still served in the loby each morning no inconvience . Staff was super nice and very helpful on check in and anytime I needed help during my stay . My room was clean and cleaned each day. One chair was worn out... More

Was this review helpful? Yes 1
Morgan B, Manager at Comfort Inn Emporia, responded to this review

Thank you for taking the time for writing a review for the Emporia Comfort Inn! The renovations are coming to end here in a few weeks and I am excited for our guest to see all the improvements we are making. My staff and I strive to meet each guest's needs and I am thrilled we were able to do... More

Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 9, 2014

We booked this hotel for a single night, paying over $130 with tax, etc., because our original choice of hotel was booked up. We were not told that the hotel was in the process of being remodeled, and that it had no elevator to our room on the second floor. Both would have been good to know in advance. The... More

Was this review helpful? Yes
Morgan B, General Manager at Comfort Inn Emporia, responded to this review

Thank you for taking the time to complete this review. It is very important to us that each guest as a satisfactory stay and we meet every need of each guest. By filling out our review, this allows me the opportunity to expand our knowledge and see where we can improve. Please feel free to call us at any time... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed March 7, 2014

This hotel needs renovations. The carpet is repaired in the hallway with duct tape, the furniture is shabby, and breakfast was incomplete. For example, there was no butter or margarine for toast or bagels. The location is great. With a little work, it could be fine.

Was this review helpful? Yes
Morgan B, General Manager at Comfort Inn Emporia, responded to this review

Thank you for writing a review on the Emporia Comfort Inn! These reviews allow us to see where we can improve and what we are doing to satisfy each guest. We are currently replacing all carpet in the hotel as well as many other renovations to insure each guest satisfaction and create a very modern, comfortable and clean stay. Please... More

Cedar Rapids, IA
Contributor
18 reviews 18 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 4, 2014

We made a reservation by phone an hour away from the hotel. We were quoted a $15 charge for our dog. Upon getting the bill, we were charged $25. We were told their policy changed Jan, 1...we stayed there Jan 31. The excuse was our direct call for the reservation was transferred to Choice hotels and they must not have... More

Was this review helpful? Yes
Morgan B, General Manager at Comfort Inn Emporia, responded to this review

Thank you for taking the time for writing a review! Each review allow us the chance to improve and expand our services to make sure each guest is very happy. We are currently renovating the entire hotel. We are in the process of getting all new furniture, carpet and paint for each room. I am always please to have the... More

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Additional Information about Comfort Inn Emporia

Address: 2836 W. 18th Ave., Emporia, KS 66801
Phone Number:
Location: United States > Kansas > Emporia
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Emporia 2*
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Also Known As:
Emporia Comfort Inn

8 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
We are conveniently located near the Walmart, as well as many restaurants including AppleBees, Montana Mike's Steakhouse, and just recently opened is IHOP right across the street. ... more   less 
Number of rooms
44

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