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All 14 Emporia hotels

Comfort Inn Emporia

2.0 of 5 Hotel   |   2836 W. 18th Ave., Emporia, KS 66801
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Comfort Inn Emporia
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40%
Ranked #9 of 14 hotels in Emporia
A recent review
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44 people have reviewed this hotel

Traveler rating
    9
    9
    6
    12
    8
See reviews for
15
11
7
4
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
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English first
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 9, 2014

We booked this hotel for a single night, paying over $130 with tax, etc., because our original choice of hotel was booked up. We were not told that the hotel was in the process of being remodeled, and that it had no elevator to our room on the second floor. Both would have been good to know in advance. The... More

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Morgan B, General Manager at Comfort Inn Emporia, responded to this review

Thank you for taking the time to complete this review. It is very important to us that each guest as a satisfactory stay and we meet every need of each guest. By filling out our review, this allows me the opportunity to expand our knowledge and see where we can improve. Please feel free to call us at any time... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed March 7, 2014

This hotel needs renovations. The carpet is repaired in the hallway with duct tape, the furniture is shabby, and breakfast was incomplete. For example, there was no butter or margarine for toast or bagels. The location is great. With a little work, it could be fine.

Was this review helpful? Yes
Morgan B, General Manager at Comfort Inn Emporia, responded to this review

Thank you for writing a review on the Emporia Comfort Inn! These reviews allow us to see where we can improve and what we are doing to satisfy each guest. We are currently replacing all carpet in the hotel as well as many other renovations to insure each guest satisfaction and create a very modern, comfortable and clean stay. Please... More

Travelers are raving about these Emporia hotels

Cedar Rapids, IA
Contributor
18 reviews 18 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 4, 2014

We made a reservation by phone an hour away from the hotel. We were quoted a $15 charge for our dog. Upon getting the bill, we were charged $25. We were told their policy changed Jan, 1...we stayed there Jan 31. The excuse was our direct call for the reservation was transferred to Choice hotels and they must not have... More

Was this review helpful? Yes
Morgan B, General Manager at Comfort Inn Emporia, responded to this review

Thank you for taking the time for writing a review! Each review allow us the chance to improve and expand our services to make sure each guest is very happy. We are currently renovating the entire hotel. We are in the process of getting all new furniture, carpet and paint for each room. I am always please to have the... More

Emporia, Kansas
1 review
5 of 5 stars Reviewed January 2, 2014 via mobile

Morgan Baker the general manager is so good about making sure your stay is as pleasant as can be. She went out of her way many times for me. Coming from an experience n retail business dealing with customers, this place has great customer service. Thank you!

Was this review helpful? Yes
Morgan B, General Manager at Comfort Inn Emporia, responded to this review

Thank you for your review! Each review allows us the opportunity to expand our knowledge and improve in any way to meet every single personals needs. I am happy to hear we have been able to do that for you! Thank you once again! Morgan Baker More

Tomah, Wisconsin
Senior Reviewer
8 reviews 8 reviews
1 of 5 stars Reviewed October 4, 2013

This was the worst choice hotel I stayed at. I am a Diamond member with over 50 stays with this chain. First room someone was in it, next room unmade bed, 3 rd room was ok. After driving over 600 miles was not going to jump back in car. I hope this was just bad timing on my part, but... More

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Morgan B, Manager at Comfort Inn Emporia, responded to this review

Firstly, I would like to take this time and thank you for writing a review. Writing a review (good or bad) allows me to get a guest point of view on how well the hotel is doing. I am deeply troubled you did not have a pleasant stay. We do strive to meet every person's standards and I am concerned... More

Fort Worth, Texas
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 29, 2013

Stayed at the Comfort Inn when travelling between Milwaukee, WI and Fort Worth, TX. Checked in about 11:30 pm and left out by 8 am. Check-in was easy and the room was clean. Breakfast in the morning was very limited but fresh coffee and a pastry. Overall an okay value for a drive-by near the interstate. The Toll way through... More

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Morgan B, Manager at Comfort Inn Emporia, responded to this review

Thank you for taking the time and writing a review for us! Writing these reviews lets me know how we can improve, and that my staff are making sure every single person had a pleasant stay. Our location may be difficult for some people to find and I am pleased to hear you did not have an issue and it... More

Fishers, Indiana
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 11, 2013

I never knew this motel tucked back off the hwy. I stayed 1 night and had a good nights sleep. Breakfast was good in the morning, everything was fresh. I agree with the other reviews that the window treatments in the hallways are put together poorly. I would stay there again.

Was this review helpful? Yes
Morgan B, Manager at Comfort Inn Emporia, responded to this review

Thank you for taking the time to write a review for us. We strive to meet everyone's standards and I am please to hear that you had a pleasant stay. By writing reviews, it gives me the chance to see how we can improve. I would like you to know we are currently getting renovated so hopefully when you stay... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 9, 2013

The manager Baker told me that the smoke smell was coming from one of two rooms and smelling up the hallway. So they charged me $150 and moved me rooms. The new room smelled of mildew bad.now there were two cameras behind the desk and at the end of hall by the corridor with the ice and snack machines. Although... More

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Morgan B, Manager at Comfort Inn Emporia, responded to this review

I would like to apologize that you did not feel safe at the Emporia Comfort Inn. I would like to take this time to clear a few things up. Our security system is up and running and was never down. We do lock the doors at night to ensure our guest safety. I am troubled that there seems to be... More

Texas
2 reviews
4 of 5 stars Reviewed July 9, 2013

We had a hotel coupon book and stopped at this hotel due to the price and location off the interstate before the toll. The front desk person was very friendly and helpful upon check in. The room was clean and had a refrigerator, and we had no problems accessing the internet. The beds were very comfortable and we had lots... More

Was this review helpful? Yes
Morgan B, General Manager at Comfort Inn Emporia, responded to this review

Thank you so much for choosing the Emporia Comfort Inn. We do pride ourselves on our great service and I am very please to hear you had a wonderful stay with us! Feel free to mention this review at your next stay and you can receive a 10% discount! Once again thank you so much for staying with us! More

Stockton, Kansas
Contributor
13 reviews 13 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 11, 2013

Average place with great staff. It was a super busy State Basketball weekend and every person I came in contact with was helpful & kind even though you could see a bit of stress in their face. Some of the interior is cobbled together and curtains in the hallway windows have seen better days but did not affect my stay.... More

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Additional Information about Comfort Inn Emporia

Also Known As:
Emporia Comfort Inn
Address: 2836 W. 18th Ave., Emporia, KS 66801
Phone Number:
Location: United States > Kansas > Emporia
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 14 hotels in Emporia
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Emporia 2*
Official Description (provided by the hotel):
We are conveniently located near the Walmart, as well as many restaurants including AppleBees, Montana Mike's Steakhouse, and just recently opened is IHOP right across the street. ... more   less 
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