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Holiday Inn Express Colby

#3 of 10 Hotels in Colby
Certificate of Excellence
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645 W. Willow, Colby, KS 67701
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Holiday Inn Express Colby
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131 Reviews from our TripAdvisor Community

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Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed here a half-dozen times in the past three years when traveling through western Kansas and each has been a good experience. Rooms are clean and very comfortable and we've always enjoyed a good night's sleep. Holiday Inn Express breakfasts (cinnamon rolls in particular) never disappoint! We'll be back.

Helpful?
Thank Vickie K
Worcester, MA
Level Contributor
71 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The best part of this stay was Robin at check-in. I am usually not too picky with rooms but there were issues with my first two (next to a very loud family gathering in the first and a spotlight outside my window in the second). Robin was fabulous in moving me around and when I was happy with the third,... More 

Helpful?
Thank HappyCamper613
Tulsa, Oklahoma
1 review
1 of 5 stars Reviewed December 18, 2015 via mobile

Stopped on trip to Colorado with my dogs. Supposedly dog friendly. Checked in and they put me right next to the lobby. Then I left the room for approx 10 min to grab a sandwich next door at Arby's. I come back and I'm locked out. The young lady at the desk let's me in and said she had complaints... More 

Helpful?
Thank JRG59
pennyjo8, General Manager at Holiday Inn Express Colby, responded to this review

Dear JRG59- I apologize that you did not enjoy your recent stay with us. However, please understand that we want ALL of our guests to enjoy their stay. The 20 minutes that you were gone, your dogs barked constantly and we did have complaints from other guests. Since you did sign the agreement that you would not leave your dogs... More 

Erie, Pennsylvania
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 15, 2015

We headed to Western Colorado in October for rest and relaxation. Our trip was one of our best ever! we stayed overnight 2x in Colby- the hotel was so clean- and staff was amazing! we checked in and asked for a local restaurant recommendation- the food was great- and affordable!

Helpful?
Thank Jeddie B
pennyjo8, General Manager at Holiday Inn Express Colby, responded to this review

Dear Jeddie B- We are delighted to hear that you stayed with us at the Holiday Inn Express, Colby, KS two different times during your recent travels! Happy returning guests, let me know that my staff is doing a great job, and I appreciate you acknowledging them! I will pass on your kind words, and we look forward to seeing... More 

Illinois, United States
Level Contributor
82 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed October 15, 2015 via mobile

We picked Colby to stop after a long day of driving. The Colby Holiday Inn exceeded our expectations. The hotel staff was very kind and welcoming. Our room was clean, modern and very comfortable. The room was quiet. I had the best nights sleep!! Thank you Colby Holiday Inn!!

Helpful?
Thank Deanna S
pennyjo8, General Manager at Holiday Inn Express Colby, responded to this review

Thank YOU, Deanna S, for choosing to stay with us at the Holiday Inn Express, Colby, KS! I am delighted that you enjoyed your stay so much and that we exceeded your expectation. That is our goal! Please come back and stay with us again. We appreciate you taking the time to post an online review to share with us,... More 

Indianapolis
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed October 1, 2015

My wife and I had a great stay here on the first of a two week trip. One sad note there is to much open at 1030 at night in this town. We went to Walmart and grabbed salads. Hotel provided great customer service and the room was clean and comfortable. We would stay here again.

Helpful?
Thank Matthew L
pennyjo8, General Manager at Holiday Inn Express Colby, responded to this review

We are so happy that you enjoyed your recent stay with us at the Holiday Inn Express, Colby, KS! It's great to know that you appreciated your clean, comfortable room as well as the great customer service you received. I am sorry that many of our local restaurants close at 10:00 p.m. but am happy that you were able to... More 

Wentzville Mo
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed September 30, 2015

Totally remodeled, as told to me by the manager. Very nice big rooms and well maintained. Very quiet. The breakfast was just o.k. Comfy beds and nice pillows. Would stay there again. Easy check in. Did not hear any highway noise.

Helpful?
Thank Rags3377
pennyjo8, General Manager at Holiday Inn Express Colby, responded to this review

We are so happy to hear that you would stay with us again at the Holiday Inn Express, Colby, KS! We know our guests have many lodging choices, and return guests let us know that we are doing something right! I am glad you enjoyed our comfy beds and pillows and were able to get a good night's sleep! We... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 28, 2015 via mobile

Really impressed with this hotel. I hate a late night check in time, 1030pm, and found the woman Susan at the front desk very warm and welcoming. She was quick and efficient in booking a room for me. She educated me on the rewards program, which I signed up for, directed me to the elevator and reminded me to grab... More 

Helpful?
Thank Allie S
pennyjo8, General Manager at Holiday Inn Express Colby, responded to this review

It's great to know that you were really impressed with the Holiday Inn Express, Colby, KS! I will definitely pass on your kind words to Susan and I am very pleased that she was able to provide you a warm, welcoming and efficient check in experience! We look forward to having you as a return guest now that your work... More 

Wichita, Kansas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 28, 2015

I have never seen such low ceilings in a hotel. We paid $150 plus tax for a room that was called a suite, but was a single room. Photos at the website are very deceiving. The TV menu does not include PBS, and the picture was very low def. The staff was great, very nice people.

Helpful?
Thank 73Dwight
pennyjo8, General Manager at Holiday Inn Express Colby, responded to this review

Dear 73Dwight- I am glad that you found our staff very friendly during your recent stay. I apologize that the rooms did not meet your expectations. We do have 2 different types of suites. One that is a one room suite, but has a kitchenette area, and then our 2 room suites that do have a separate bedroom and living... More 

Denver, Colorado
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed September 20, 2015

I stopped here for a night on the way home from a business trip. The property is clean and fairly modern and up to date. The staff however is really unfriendly. I checked in about 10 pm and the girl was efficient but no welcomes, thank you or anything like that. I however always give the night shift a pass.... More 

Helpful?
Thank backpacker8
pennyjo8, General Manager at Holiday Inn Express Colby, responded to this review

Thank you for taking the time to share your experience with us. I sincerely apologize for the problems you encountered during your stay. I can assure you that an unfriendly staff is not something we normally hear about from our guests, as we normally receive very positive reviews regarding our staff friendliness. We obviously fell short of this during your... More 

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