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Country Haven Inn

207 Cross Street, Burlington, KS 66839
Country Haven Inn
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18 reviews from our community

Traveler rating
    0
    5
    5
    0
    8
See reviews for
3
4
4
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Springfield
2 reviews
1 of 5 stars Reviewed February 20, 2015

Front desk clerk was very rude when asking about an AMAC discount which is the conservative mature senior group stated very rudely she had no clue of what I was talking about and I tried to explain to her it was similar to AARP And I made the statement someone should look into it. When it came to my address... More 

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Lake Jackson, Texas
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 18, 2014

We found this place while passing through Kansas. The clerk was indeed nice and helpful. They did not provide breakfast and she directed us to "The Hospital - they have the best breakfast in town" The hospital was not open. We got a snack at a gas station as we hurried out of town. WiFi was available, but too weak... More 

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Casper, Wyoming
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 3, 2013

Room smelled like a dirty ashtray....literally! Complained and was told it was not the hotels problem & I needed to live with it or go somewhere else. So I did. Unbelievable poor customer service and one of the worst rooms I've ever stayed in. The staff tried to say the room had been cleaned before our arrival... We had to... More 

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New Albany, Mississippi, United States
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 1, 2013

I was traveling from Mississippi and called and made reservations a week in advance. I was told that there would be a room available upon my arrival. The manager called me the day before my arrival and said they would be doing maintenance in room that I was to check into upon arrival. After traveling 10 hours and making it... More 

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Olathe, Kansas, United States
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 17, 2013 via mobile

We stayed here for my sister's wedding. Check-in was rough, but apparently it was the woman's first day. What kind of manager would leave someone alone on their first day when sold out? A bad one, and check-in time varied from 5-25 minutes in our group. They had cigarette butt receptacles at the front door, but signs everywhere not to... More 

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Senior Contributor
32 reviews 32 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 2, 2013

Reading the other reviews - I thought I hope I don't meet carol. Guess I did not, as the hotel was perfect for what I needed as I travelled through Burlington. Nice grocery store next door and a Dairy Queen next to that. Will stay here again. If you are looking for a local diner, try "Across the Border" downtown.

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Denver, Colorado
Contributor
18 reviews 18 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 17, 2013 via mobile

I stayed for two nights recently. The room was clean. The television was nice, but not many channels. Sink drain was slow, but the shower was great. Coffee only in the morning. A grocery store is across the street. The bed was kind of a squeeky rock, but I was tired.

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Burlington, Kansas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 24, 2013

My husband works for Nuc. Outages. We are staying here looking for long-term stay. Although the hotel is wonderful we may have to leave due to no cooking in the rooms besides the microwave. With us needing at least a month to two month stay while my husband works it is needed for us to be able to cook dinners... More 

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Emporia, Kansas
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 13, 2013

Have been traveling for a long time , and my experience was not pleasant . The manager in this motel / hotel needs training in how to deal with customers . The other clerks were excellent , and besides the place being overpriced it wasn't that bad . The big problem was the manager , she likes to get in... More 

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Saint Michael, Minnesota
Top Contributor
72 reviews 72 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 24, 2012

We stayed at this lovely hotel for 2 nights to attend a nephew's wedding. The hotel was very clean, the room was HUGE, the bathtub and shower worked very well, there was a coffee maker, a microwave, a fridge, wifi, the staff was very helpful, the bed was comfortable, the air conditioner worked very good. I did not have any... More 

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carol k, Manager at Country Haven Inn, responded to this review

Thank you for your comments. I am glad that your stay was a happy one. If there is anything we can do for you and your family with future reservations please let us know. Again Thank You,We look forward to seeing you again. More 

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