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All 2 Bonner Springs hotels

Holiday Inn Express Bonner Springs

2.5 of 5 Motel   |   13031 Ridge, Bonner Springs, KS 66012
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Holiday Inn Express Bonner Springs

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A recent review
5 of 5 stars reviewed 2 weeks ago
Dan S Ottumwa, Iowa
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35 people have reviewed this hotel

Traveler rating
    10
    9
    8
    5
    3
See reviews for
14
8
1
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Ottumwa, Iowa
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a month and it was awesome. Paige, the general manager, was a treat to deal with. The rest were just perfect and professional. The breakfast was great everyday and the place thrives on cleanliness!

Was this review helpful? Yes
Paige K, Front Office Manager at Holiday Inn Express Bonner Springs, responded to this review

Thank you for that glowing response. We try and pride ourselves on making the customer happy. Glad we were able to do that for you. More

Kansas City, Kansas
1 review
4 of 5 stars Reviewed 3 weeks ago

Front desk staff was very friendly but needed another person there. Phones were ringing and he just didn't have enough help. He did a great job and was very friendly. The lady in the breakfast did everything in her power to much sure we were totally satisfied. The hotel had great customer service. Rooms were nice, up to date and... More

Was this review helpful? Yes
Paige K, Front Office Manager at Holiday Inn Express Bonner Springs, responded to this review

Thank you so much for your wonderful survey. We try our best. And if you enjoyed the rooms now, come back when our renovation is done. More

Tulsa, Oklahoma
1 review
5 of 5 stars Reviewed 3 weeks ago

I had an excellent experience here. Last time I was at a Holiday Inn I did not enjoy it so I didnt know if I wanted to stay here but I am glad I did Brooke and Brandon were incredible they were always so nice and sweet and breakfast was great Brooke did a great job keeping everything stocked and... More

Was this review helpful? Yes
Paige K, Front Office Manager at Holiday Inn Express Bonner Springs, responded to this review

Thank you for that glowing response. We have fun with our job and try to do anything to make the customer happy. Hope to see you again. More

Omaha, Nebraska
1 review
5 of 5 stars Reviewed 4 weeks ago

Friendly staff! The hotel was slightly older but very clean! The nice lady who always greeted us at breakfast did an excellent job keeping the area clean and stocked! It was located very close to the Legends outlet so it was easy to get to by interstate.

Was this review helpful? Yes
Paige K, Front Office Manager at Holiday Inn Express Bonner Springs, responded to this review

Thank you for your compliments I will be sure to pass it along. And hopefully we will see you again. More

Mankato, Minnesota
1 review
5 of 5 stars Reviewed March 13, 2014

Very polite and friendly staff, good service, and a really good breakfast. I was impressed with how comfortable the beds and pillow were. Really great night's sleep. Excellent find on our road trip! I would highly recommend this hotel if you are anywhere in the area!

Was this review helpful? Yes
Paige K, Front Office Manager at Holiday Inn Express Bonner Springs, responded to this review

Thank you for your compliments and we hope to see you back here soon and that everything will be the same joy has the last time. -Brooke More

Yankton, South Dakota
1 review
5 of 5 stars Reviewed March 10, 2014

We recently stayed at the Holiday Inn Express in Bonner Springs KS on 4/8/14 and were very pleased. My husband, myself, my mom and brother were there for my Aunts birthday . The front desk staff were very polite , professional and sweet. The breakfast was super great and the gal did an outstanding job of keeping the breakfast buffet... More

Was this review helpful? Yes
Paige K, Front Office Manager at Holiday Inn Express Bonner Springs, responded to this review

Thank you for your feedback. Our customer service is a big pride to us and to have feedback that we are doing well gives us great pride. Hope to you see you back here soon. -Brooke More

Alma, Wisconsin
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 7, 2014

We arrived between 7 and 8pm. Signage is poor. The iPad led us to the right place. The building shows some heavy use and could be fixed up. The room was clean and good. It has snowed sometime before we arrived, and the exit doors did not have the snow removed. If you had to exit in a hurry, a... More

Was this review helpful? Yes
Paige K, Front Office Manager at Holiday Inn Express Bonner Springs, responded to this review

Thank you for your feedback. We are actually about to start renovating on the property so next time you come to visit everything will be newly updated. -Brooke More

Branson, Missouri
1 review
5 of 5 stars Reviewed March 3, 2014

I stayed at the Holiday Inn Express in Bonner Springs Kansas on 02/25/2014 and I loved it. The staff was really nice. Especially, the front desk lady Brooke she was super sweet and helpful I will be staying there again just because of how great the customer service is.

Was this review helpful? Yes
Paige K, Front Office Manager at Holiday Inn Express Bonner Springs, responded to this review

Thank you for your wonderful feedback. We hope to see you back here soon and thank you for the complaiment. -Brooke More

Contributor
18 reviews 18 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 26, 2013

We stayed here with our two small dogs. The hotel charges a $20 fee for pets which is less than most around this area. The bed was comfortable and we did get a non smoking room. The elevator didn't smell very well. Breakfast was great and the staff did a great job keeping everything stocked. Don't eat at the KFC... More

Was this review helpful? Yes 1
Paige K, Front Office Manager at Holiday Inn Express Bonner Springs, responded to this review

Dear Mjloewen, Thank you for your review. We appreciate your feedback all of us here at Holiday Inn Express Bonner Springs KS are pet lovers, cannot wait for you to come back and visit us. Thank you, Brooke More

Jacksonville
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 22, 2013

This hotel is clean and neat, with a great location. The room that we stayed in had a King sized bed and was very comfortable. The breakfast was great. They had a little of everything from boiled eggs, scrambled eggs, pancakes, and sausage. We were impressed by the quality of this hotel for the price.

Was this review helpful? Yes
Paige K, Front Office Manager at Holiday Inn Express Bonner Springs, responded to this review

Dear Aimee M, Thank you for the wonderful compliments. We take strong pride in our hotel and it is because of wonderful customers like you that we value the meaning of customer service. Thank you for coming to the Holiday Inn Express of Bonner Springs KS and cannot wait to see you again. Thank you, Brooke More

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Additional Information about Holiday Inn Express Bonner Springs

Also Known As:
Holiday Inn Bonner Springs
Bonner Springs Holiday Inn
Address: 13031 Ridge, Bonner Springs, KS 66012
Phone Number:
Location: United States > Kansas > Bonner Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Bonner Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Bonner Springs 2.5*
Official Description (provided by the hotel):
The award winning Holiday Inn Express Kansas City-Bonner Springs is located on the west side of Kansas City, at the intersection of I-70 and K7 Highway, just west of the Kansas Speedway, Cabela's, and Nebraska Furniture Mart. We are also the closest hotel to the Verizon Wireless Amphitheater, Kansas Renaissance Festival, and Basehor Field of Dreams. We are within walking or short driving distance to a great selection of fine dining and fast food restaurants. We offer 63 guest rooms with Sealy Posturepedic Plush mattresses, an indoor pool and hot tub, fitness center, free wireless high speed internet in all guest rooms and public areas, voice mail, 48 digital satellite TV channels including ESPN, ESPN2, Fox Sports Network, 7 HBO channels, complimentary Express Start Breakfast, and refrigerators in every room. We also offer eleven Executive King Rooms that are optimized for business and three Jacuzzi Rooms. ... more   less 
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