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All 16 West Des Moines hotels

Candlewood Suites - Des Moines

2.0 of 5 Hotel   |   7625 Office Plaza Drive North, West Des Moines, IA 50266
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Ranked #9 of 16 hotels in West Des Moines
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
photoiq Belfast, United Kingdom
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62 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Belfast, United Kingdom
Top Contributor
156 reviews 156 reviews
70 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

A really good Candlewood. Full kitchen, lounge and separate bedroom and bath - all modern and very clean. Bed is a queen so fine if you are alone. Gym good and laundry free. Great value for money if you need a few nights but you make your own bed.

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The hotel is a nice decent place to stay.Great Rooms..FREE Laundry. Full Kitchen. BUT..the reservation that I had made 3 months prior to our arrival REALLY let me down!! I am a wheelchair user and had requested a Roll In Shower..Check in guy says.."Oh I see you requested a Roll In Shower when making your reservation??!!..Sorry those rooms have been... More

Was this review helpful? Yes
Stephanie E, General Manager at Candlewood Suites - Des Moines, responded to this review

I am very sorry that we did not meet your expectations. More

Corpus Christi, Texas, Usa
Top Contributor
80 reviews 80 reviews
27 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We have stayed at a couple of Candlewood Suites before but this one has to take the number one position. The staff was so helpful, friendly and professional. The suite was very spacious and equipped with everything we needed for a relaxing evening after a long drive during the day. The laundry facility was spotless and had plenty of machines... More

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Stephanie E, General Manager at Candlewood Suites - Des Moines, responded to this review

I am very please to hear that you enjoyed your stay! Thank you for your review and we hope to see you again in the future. More

Colorado Springs, Colorado
Top Contributor
151 reviews 151 reviews
87 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed July 16, 2014

This place is just across the border in Dallas County. Location is good for business travelers. There's a Perkins restaurant a short walk away. 2 miles away you can find a Starbucks and a large shopping mall with many upscale restaurants. There is also a Walmart for suntan lotion and other things you forgot. The staff is great. I reserved... More

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Stephanie E, General Manager at Candlewood Suites - Des Moines, responded to this review

I am so happy to hear that you had a great stay. Thank you very much for such a pleasant review and we hope to see you again in the future! More

Minneapolis, MN
20 reviews 20 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 17, 2014

Arrived after 10 pm, so the "lobby" (front) door was locked - but was greeted at the door after a quick intercom buzz. Clerk had printout of my reservation ready to go - loved the super fast, courteous check-in. Room was clean, modern, with a nice layout - at least for a single or couple. Would have been tight with... More

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Stephanie E, Manager at Candlewood Suites - Des Moines, responded to this review

Thank you for your review! We always love to see such great reviews! More

London, United Kingdom
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 30, 2014

This was 1 of 2 Candlewood suites we stayed in in our recent trip around the USA. They would not be my first choice, this was not as shabby/dirty as the one in Fort Wayne but the bed was small and uncomfortable. The staff on the desk were friendly and helpful.

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Stephanie E, General Manager at Candlewood Suites - Des Moines, responded to this review

I am really sorry that you did not have a wonderful experience. Our goal is for you to have an excellent stay so I will talk with the staff regarding your comments. Thank you for taking the time for doing this review. I truly appreciate all feedback. More

Memphis, Missouri
15 reviews 15 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 8, 2014

Everything worked out great on this trip. Very clean - slow elevator, but ok - safe part of town - lots of things to do near by - good food next door and a quick trip down the street - Jordan Creek mall is five minutes away - close to interstate

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Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed March 22, 2014

Nice property. Staff is great. I'm not usually too big of a fan of candlewood suites, but this one is nice. You don't see the wear that can be seen at other extended stay properties. Great location near jordan creek.

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2014

We were planning on spending the night in Kansas City, but the extra time spent in LeClaire, IA and bad weather had us overnight in Des Moines instead. The Candlewood was just what we needed--a clean, comfortable room with plenty of space. It had a kitchenette complete with stove, microwave, fridge (with ice maker), coffee maker, dishes, and even cookware!... More

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Chetek, Wisconsin, United States
Top Contributor
93 reviews 93 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed November 17, 2013 via mobile

There just wasn't anything too impressive about this hotel. Rooms were average, clean but nothing too fancy. Guy at front fest was friendly. Hotel lobby was quite outdated. I've stayed in nicer hotels for half the price.

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Additional Information about Candlewood Suites - Des Moines

Address: 7625 Office Plaza Drive North, West Des Moines, IA 50266
Phone Number:
Location: United States > Iowa > West Des Moines
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites - Des Moines 2*
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Also Known As:
Candlewood Suites - Des Moines Hotel West Des Moines
Candlewood Suites West Des Moines
Candlewood West Des Moines
West Des Moines Candlewood Suites

26 photos of this hotel

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Hotel & grounds (9)
Bathroom (1)
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Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
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Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. At the Candlewood Suites West Des Moines hotel, we put the amenities where they really count: in the room. Each suite has a fully equipped kitchen that includes a microwave oven, full-size refrigerator and 2 burner stove. Work efficiently at your over-sized desk with 2 phone lines and complimentary high-speed Internet. Relax in the overstuffed recliner while enjoying the DVD/VCR player. Borrow some of your favorites from our free video/CD library. Work off some stress in the fitness center or grab a snack from our Candlewood Cupboard where you can purchase meals, beverages, snacks and sundries at value prices. We are proud to be a pet friendly hotel (fees apply), which can be helpful when relocation with pets forces you to leave your old surroundings. Our location is perfect for business and leisure travelers alike. Located just 1 mile from the Wells Fargo offices in West Des Moines and the Jordan Creek Town Center Mall. Offices for State Farm Insurance, Farm Bureau and American Family Insurance are only minutes away. Downtown Des Moines is an easy drive (12 miles) and the Des Moines Airport is only 14 miles from the hotel. Enjoy the zoo or the best restaurants and entertainment the Des Moines area has to offer only minutes from the hotel. Also located nearby are HyVee Food Stores, Wal-Mart or Sam's Club and Target. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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