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All 16 West Des Moines hotels

Candlewood Suites - Des Moines

2.0 of 5 Hotel   |   7625 Office Plaza Drive North, West Des Moines, IA 50266
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Ranked #9 of 16 hotels in West Des Moines
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
cmishnr Minneapolis, MN
  • Reviews (58)
  • Photos (25)
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58 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
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English first
Minneapolis, MN
20 reviews 20 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arrived after 10 pm, so the "lobby" (front) door was locked - but was greeted at the door after a quick intercom buzz. Clerk had printout of my reservation ready to go - loved the super fast, courteous check-in. Room was clean, modern, with a nice layout - at least for a single or couple. Would have been tight with... More

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Stephanie E, Manager at Candlewood Suites - Des Moines, responded to this review

Thank you for your review! We always love to see such great reviews! More

London, United Kingdom
13 reviews 13 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 30, 2014

This was 1 of 2 Candlewood suites we stayed in in our recent trip around the USA. They would not be my first choice, this was not as shabby/dirty as the one in Fort Wayne but the bed was small and uncomfortable. The staff on the desk were friendly and helpful.

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Stephanie E, General Manager at Candlewood Suites - Des Moines, responded to this review

I am really sorry that you did not have a wonderful experience. Our goal is for you to have an excellent stay so I will talk with the staff regarding your comments. Thank you for taking the time for doing this review. I truly appreciate all feedback. More

Memphis, Missouri
15 reviews 15 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 8, 2014

Everything worked out great on this trip. Very clean - slow elevator, but ok - safe part of town - lots of things to do near by - good food next door and a quick trip down the street - Jordan Creek mall is five minutes away - close to interstate

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Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed March 22, 2014

Nice property. Staff is great. I'm not usually too big of a fan of candlewood suites, but this one is nice. You don't see the wear that can be seen at other extended stay properties. Great location near jordan creek.

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2014

We were planning on spending the night in Kansas City, but the extra time spent in LeClaire, IA and bad weather had us overnight in Des Moines instead. The Candlewood was just what we needed--a clean, comfortable room with plenty of space. It had a kitchenette complete with stove, microwave, fridge (with ice maker), coffee maker, dishes, and even cookware!... More

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Chetek, Wisconsin, United States
Top Contributor
93 reviews 93 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed November 17, 2013 via mobile

There just wasn't anything too impressive about this hotel. Rooms were average, clean but nothing too fancy. Guy at front fest was friendly. Hotel lobby was quite outdated. I've stayed in nicer hotels for half the price.

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14 reviews 14 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2013 via mobile

Booked here thinking it was going to be like a Super8 but was I pleasantly surprised! Service excellent! Room is amazingly large. Full kitchen fridge sink stove and dishwasher. Great work station in the room and everything works and looks brand new! Will definitely use this chain going forward!

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Lincoln, Nebraska
17 reviews 17 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 22, 2013

I ended up at this hotel for an overnight because a nearby convention hotel was full. When I got the reservation, I hadn't realized it was designed for extended stays. If I were planning on staying multiple days in West Des Moines, I would be happy to stay here. The room was spacious, clean, well laid-out, and had a fully-equipped... More

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11 reviews 11 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed October 22, 2013 credit card Amex Card Member Review

This is a relatively inexpensive place to lodge on the Des Moines metro's west side. But beds and desk chairs are getting old and not so comfortable. The staff is very helpful but it's difficult for them to make up for the infrastructure breakdowns. The need to do a major refurbish to maintain value.

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IHGCare, Guest Relations Manager at Candlewood Suites - Des Moines, responded to this review

Dear vineman51, I appreciate that you took the time to review our property. Please accept my apologies if you were not satisfied with the condition of the room that you were given. Please be assured that your feedback about our property needing to have some refurbishments have been noted and will be forwarded accordingly to management. Kind Regards, Pam G... More

Shawnee, Kansas, United States
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 22, 2013

Easy location near the highway and many chain restaurants. 15 minutes to downtown. Staff was professional and courteous. Bed & pillows were comfortable. Didn't use the perks of video/cd rental but thought that was a nice feature. Only complaints were that my room had an odd odor to it (dad's didn't) and that the A/C was really loud and would... More

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Additional Information about Candlewood Suites - Des Moines

Address: 7625 Office Plaza Drive North, West Des Moines, IA 50266
Phone Number:
Location: United States > Iowa > West Des Moines
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites - Des Moines 2*
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Also Known As:
Candlewood Suites - Des Moines Hotel West Des Moines
Candlewood Suites West Des Moines
Candlewood West Des Moines
West Des Moines Candlewood Suites

25 photos of this hotel

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Room/suite (2)
Bathroom (1)

Management photos: Courtesy of the property manager

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Hotel & grounds (9)
Bathroom (1)
Room/suite (4)
Other (9)


Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. At the Candlewood Suites West Des Moines hotel, we put the amenities where they really count: in the room. Each suite has a fully equipped kitchen that includes a microwave oven, full-size refrigerator and 2 burner stove. Work efficiently at your over-sized desk with 2 phone lines and complimentary high-speed Internet. Relax in the overstuffed recliner while enjoying the DVD/VCR player. Borrow some of your favorites from our free video/CD library. Work off some stress in the fitness center or grab a snack from our Candlewood Cupboard where you can purchase meals, beverages, snacks and sundries at value prices. We are proud to be a pet friendly hotel (fees apply), which can be helpful when relocation with pets forces you to leave your old surroundings. Our location is perfect for business and leisure travelers alike. Located just 1 mile from the Wells Fargo offices in West Des Moines and the Jordan Creek Town Center Mall. Offices for State Farm Insurance, Farm Bureau and American Family Insurance are only minutes away. Downtown Des Moines is an easy drive (12 miles) and the Des Moines Airport is only 14 miles from the hotel. Enjoy the zoo or the best restaurants and entertainment the Des Moines area has to offer only minutes from the hotel. Also located nearby are HyVee Food Stores, Wal-Mart or Sam's Club and Target. ... more   less 
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