We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 16 West Des Moines hotels

Candlewood Suites - Des Moines

2.0 of 5 Hotel   |   7625 Office Plaza Drive North, West Des Moines, IA 50266
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save 10-30%
Candlewood Suites - Des Moines
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Candlewood Suites - Des Moines to your Saves list
Ranked #10 of 16 Hotels in West Des Moines
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
wna66 Fort Collins, Colorado
Write a Review

67 reviews from our community

Traveler rating
    29
    15
    11
    8
    4
See reviews for
15
12
13
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
  • All months
    (67)
  • Mar-May only
    (8)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (12)
All months
Fort Collins, Colorado
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars NEW

We used several Candlewood Suites during a recent cross country move. We chose this property chain because they accept pets. We had no issues at any of the properties and will be using them again. This property was close to the interstate and easy to find. There are several restaurants nearby.

Was this review helpful? Yes
Interested in West Des Moines?
Get deals, advice and ideas on what to do.
Davenport, Iowa
Top Contributor
77 reviews 77 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Was looking for somewhere to stay, heading West out of town for starting the drive the next morning. One major reason for staying here was they had smoking rooms. We would stay at some of the higher dollar properties, now and then, if they offered smoking rooms even at premium rate, but they don't so that's their loss. We liked... More 

Was this review helpful? Yes
Iowa
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 29, 2014

This is truly one of the best hotels in the area. I have stayed there several times and every time staff was accommodating and friendly and the rooms clean. There is no pool or breakfast but rates are reasonable and they have a loan closet to check out appliances, games, DVD's etc. There is also a small pantry store to... More 

Was this review helpful? Yes
Andover, Minnesota
Top Contributor
71 reviews 71 reviews
17 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed November 4, 2014

I had high expectations but was sadly disappointed. The room was small and crowded and was more like a room with a fridge microwave and cook top shoved in. IMHO not worth the premium price. Room was also noisy due to proximity to highway.

Was this review helpful? Yes
Stephanie E, General Manager at Candlewood Suites - Des Moines, responded to this review

I am very sorry that we did not meet your expectations. Please feel free to call me directly to discuss. Thank you for taking the time to share your feedback with us. More 

Grand Rapids, Michigan
Contributor
11 reviews 11 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 24, 2014

The hotel and the room were both very clean. There were extra touches that made it nice like free DVDs and games to borrow. Everything was clean and relatively new, although it didn't feel particularly luxurious. The bed was not very comfortable, but it was fine for a night.

Was this review helpful? Yes
Stephanie E, General Manager at Candlewood Suites - Des Moines, responded to this review

Thank you for staying with us and we hope to see you again in the future! More 

Belfast, United Kingdom
Top Contributor
175 reviews 175 reviews
78 hotel reviews
138 helpful votes 138 helpful votes
5 of 5 stars Reviewed August 21, 2014 via mobile

A really good Candlewood. Full kitchen, lounge and separate bedroom and bath - all modern and very clean. Bed is a queen so fine if you are alone. Gym good and laundry free. Great value for money if you need a few nights but you make your own bed.

Was this review helpful? Yes
Stephanie E, General Manager at Candlewood Suites - Des Moines, responded to this review

Thank you for your awesome review! We love feedback especially with such great comments! Hope to see you again in the near future. More 

Iowa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 15, 2014

The hotel is a nice decent place to stay.Great Rooms..FREE Laundry. Full Kitchen. BUT..the reservation that I had made 3 months prior to our arrival REALLY let me down!! I am a wheelchair user and had requested a Roll In Shower..Check in guy says.."Oh I see you requested a Roll In Shower when making your reservation??!!..Sorry those rooms have been... More 

Was this review helpful? Yes 1
Stephanie E, General Manager at Candlewood Suites - Des Moines, responded to this review

I am very sorry that we did not meet your expectations. More 

Corpus Christi, Texas, Usa
Top Contributor
84 reviews 84 reviews
27 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed July 18, 2014

We have stayed at a couple of Candlewood Suites before but this one has to take the number one position. The staff was so helpful, friendly and professional. The suite was very spacious and equipped with everything we needed for a relaxing evening after a long drive during the day. The laundry facility was spotless and had plenty of machines... More 

Was this review helpful? Yes
Stephanie E, General Manager at Candlewood Suites - Des Moines, responded to this review

I am very please to hear that you enjoyed your stay! Thank you for your review and we hope to see you again in the future. More 

Colorado Springs, Colorado
Top Contributor
172 reviews 172 reviews
97 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed July 16, 2014

This place is just across the border in Dallas County. Location is good for business travelers. There's a Perkins restaurant a short walk away. 2 miles away you can find a Starbucks and a large shopping mall with many upscale restaurants. There is also a Walmart for suntan lotion and other things you forgot. The staff is great. I reserved... More 

Was this review helpful? Yes
Stephanie E, General Manager at Candlewood Suites - Des Moines, responded to this review

I am so happy to hear that you had a great stay. Thank you very much for such a pleasant review and we hope to see you again in the future! More 

Minneapolis, MN
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 17, 2014

Arrived after 10 pm, so the "lobby" (front) door was locked - but was greeted at the door after a quick intercom buzz. Clerk had printout of my reservation ready to go - loved the super fast, courteous check-in. Room was clean, modern, with a nice layout - at least for a single or couple. Would have been tight with... More 

Was this review helpful? Yes
Stephanie E, Manager at Candlewood Suites - Des Moines, responded to this review

Thank you for your review! We always love to see such great reviews! More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Candlewood Suites - Des Moines? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Candlewood Suites - Des Moines

Address: 7625 Office Plaza Drive North, West Des Moines, IA 50266
Phone Number:
Location: United States > Iowa > West Des Moines
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites - Des Moines 2*
Number of rooms: 98
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Priceline, Hotels.com, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Candlewood Suites - Des Moines reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites - Des Moines Hotel West Des Moines
Candlewood Suites West Des Moines
Candlewood West Des Moines
West Des Moines Candlewood Suites

16 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Room/suite (3)
Viewed
Bathroom (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (2)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay