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Hampton Inn Des Moines-West

Certificate of Excellence
2.5 of 5
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7060 Lake Drive, West Des Moines, IA 50266
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Hampton Inn Des Moines-West
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343 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (343)
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Columbus Junction, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very satisfied with room and service. Great complimentary breakfast. Have stayed here numerous times and have always been very satisfied. great location with easy access to interstate and Jordan Creek Mall. Restaurants and other shopping locations are nearby. Convention Halls and arenas are easily reached.

Review collected in partnership with Hampton

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Olathe, Kansas
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff was friendly and check in was a breeze. Room was typical size for a Hampton, it was clean and the a/c worked great. The breakfast was good had all your usual items. They had an indoor pool, which was a big hit for the kids. Close to mall and restaurants.

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Mulvane, Kansas
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Not the place to stay if you have allergies or asthma. I had a very difficult time breathing due to something in this hotel. It smelled like cat urine in the hallway although i know that isnt what it was. When we walked in to the lobby i had the impression that people were smoking just beyond the lobby. I... More 

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rhansenwdm, General Manager at Hampton Inn Des Moines-West, responded to this review

Thank you for taking the time to provide your comments regarding your recent stay with us. We genuinely appreciate any feedback we receive from our guests. I would like to apologize for the less than satisfactory stay you had due to the unpleasant odors you experienced. Unfortunately, the air conditioning unit in the exercise room had leaked water into the... More 

Plattsmouth, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Beautiful room, very, very clean. Friendly staff. Excellent place to stay We would definitely stay here again and would recommend it to our friends and family. The cleanliness of the room was outstanding and very much appreciated. Very comfortable bed.

Review collected in partnership with Hampton

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Sioux City, Iowa
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My stay was pleasant, room was clean, amenities were terrific. The hotel had a free 'happy hour' from 5-7. I checked in a seven but was still offered to participate. The front desk staff was very inviting and pleasant. I would recommend staying at this hotel. Great breakfast and the location was ideal.

Review collected in partnership with Hampton

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Grand Rapids, Michigan
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On our way west, we needed a place for a night. We called ahead while on the road, and were welcomed very nicely. Management was there to help as the desk staff was swamped at that particular time. Our check-in was smooth and we were in our room quickly. The room was clean and well maintained. After a good night's... More 

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Lincoln, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We were traveling through Des Moines, IA and decided to stay the night. We called ahead and got a room. When we arrived, it was friendly and genuinely a warm welcome. Great night sleep and in the morning we slept in a bit. I was ready first and took my stuff to the car. My husband wasn't quite ready so... More 

Review collected in partnership with Hampton

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Milwaukee, Wisconsin, United States
Level Contributor
73 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked a block of rooms for a family gathering, and we got a good deal on a group rate and excellent customer service. They worked hard to meet all of our needs, and met all of our expectations. The pool and hot tub were good, not kid focused but the little ones did enjoy it. Hot tub was clean... More 

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Level Contributor
253 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is close to freeway with good access to numerous restaurants on Jordan Pkwy and University Avenue. Room was clean and well appointed. Drain in Tub was not working properly. Large, pleasant breakfast area with good options. Friendly staff.

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Houston, Texas
Level Contributor
271 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 263 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice area, well kept. Very clean hotel, lobby, room, clean comfy beds. Breakfast was the average Hampton breakfast. The fresh fruit selection was small. We like that we could purchase a glass of wine. Hope more Hampton's will offer this choice. Very busy hotel, lots of ball teams were staying here. But our room was quiet.

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