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All 16 West Des Moines hotels

Extended Stay America - Des Moines - West Des Moines

2.0 of 5 Hotel   |   2701 Westown Parkway, West Des Moines, IA 50266-1441 (Formerly Studio Plus Deluxe Studios)
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Ranked #15 of 16 Hotels in West Des Moines
A recent review
4 of 5 stars reviewed 1 week ago
kowgirl2007 Trego, Wisconsin
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62 reviews from our community

Traveler rating
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    11
    6
    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Trego, Wisconsin
Contributor
20 reviews 20 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The check in staff was very friendly and helpful. We had a truck and large travel trailer and were able to find an adequate parking place. There was a large grassy area behind the motel to walk the dogs and let them run. The room was clean. No smells in room or hallways. Breakfast food was fresh. My only suggestion... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Des Moines - West Des Moines, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad that you enjoyed our location, that your room was clean and that you enjoyed our free grab-and-go breakfast. Your feedback regarding our breakfast selection will be useful to us as we continually work to improve our hotel. Thank you again for your review. We look... More 

California Desert, California
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 13, 2014

I had made a reservation via Priceline for a studio. When I checked in at 5pm I was offered a non smoking room. The receptionist MEGHAN was not at all professional and rude in talking. We realized that the toilet was a jammed toilet at 7 pm local time and immediately reported this to Meghan. She didn't seem I retested... More 

Was this review helpful? Yes 1
Takoma Park, Maryland
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed August 27, 2014

The hotel was sold out, so maybe they gave me what they had, but it was a smoking floor and a smoking room. The place reeked. I opened the window, but it hardly helped. The room seemed clean, but the hallways and elevators were not. The rate, even supposedly a good rate, was too high for the value received. On... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Des Moines - West Des Moines, responded to this review

Thank you for telling us about your stay. We are sorry to hear that you encountered a smoke odor and that you were not informed of our housekeeping policy. In an effort to keep our rates low, we include housekeeping for our guests staying 8 days or more. We offer additional housekeeping and refresh services for a minimal fee. We... More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 11, 2014

We selected this location because of its proximity to the area we would need to be in so we did not have to navigate through the city to get to the location of a wedding. It was our first stay at an Extended Stay facility and were very happy with the decision.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Des Moines - West Des Moines, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad you enjoyed our convenient location. We are pleased to have provided you with a pleasant stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More 

IL
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 29, 2014

If I would have paid prevailing rate for this hotel, I would feel that I had been ripped off. The room was fairly clean. Hallway smelled strange but room free of bad smells. Bed hard and uncomfortable. Staff seemed friendly. Since I didn't stay long term I don't have a full picture of this hotel, but based on comfort, clientele,... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Des Moines - West Des Moines, responded to this review

Thank you for your recent review of your stay. I am pleased to read that your room was clean and that our staff was friendly; however, I regret to read of the odor in the hallway and that your bed was uncomfortable. In response to your feedback, I will be working with my housekeeping staff to review cleanliness standards so... More 

Sturgeon Bay, Wisconsin
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 28, 2014

The front desk staff was pleasant and helpful when they were available. I saw them outside by the pool smoking the majority of the time. Hallways smell terrible, seems as though the windows need to be opened and air the place out. Our room smelled like mildew and we ran the air conditioner with the window open just to be... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Des Moines - West Des Moines, responded to this review

Thank you for your recent review of your stay. We are sorry to hear about the issues you encountered during your stay. In response to your feedback, we will be working with our housekeeping staff to ensure all areas of our hotel are cleaned properly and smell fresh. Still, we are glad that you found our staff to be friendly... More 

Baltimore, Maryland, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 17, 2014

On a cross-country trip, this is the first motel (including ESAs) that fell well below minimum standards for normalcy. The reception people were...not actually in reception half the time we were looking for them. The entire place REEKS of smoke (to such an extent that my dad, a smoker, complained). furniture in room was worn out and - in the... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Des Moines - West Des Moines, responded to this review

Rebecca - Thank you for your recent review of your stay. We are sorry to hear of the issues you encountered during your stay. We will be working with our housekeeping and maintenance staff to improve our room quality and to ensure our rooms are always clean and fresh. Thank you very much for providing us with your feedback. If... More 

1 review
4 of 5 stars Reviewed July 2, 2014

Stayed two months and was my second visit. Staff are helpful especially Monica/ Kristi and a maintenance man who turned the mattress without hesitation! Close to nice mall...walking distance! Great places to eat including vegan lunch stop within two blocks. Some updates are planned but overall a safe and pleasant stay!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Des Moines - West Des Moines, responded to this review

Judith - Thank you for taking the time to write a review of your stay. We are glad you enjoyed our location and our great staff, especially Monica and Kristi. We are happy that we provided you with a "home away from home" experience. Thank you again for your review. We look forward to seeing you in the future. More 

Saint Louis, Missouri
Top Contributor
119 reviews 119 reviews
27 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed June 15, 2014

The hotel is easy to find. I was checked in very quickly and got the exact room and location that I had asked about, very nice. The hotel is extremely well kept, pretty nice fitness center, Very nice pool area. Spacious rooms. Plenty of variety in shopping within a short drive. I was able to cook and enjoy a couple... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Des Moines - West Des Moines, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you were pleased with your quick check-in, our fitness center and our pool area. As well, it's great to hear that you enjoyed your spacious room, our location and your fully equipped kitchen. I will be sure to share your kind remarks with... More 

Minnesota
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 7, 2014 via mobile

This is my second time staying here for work. The rooms are clean, spacious, modern, and affordable. What more can you ask for! Oh, the free grab and go breakfast is convenient as well. I recommend this hotel for everyone, business traverals and families.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Des Moines - West Des Moines, responded to this review

Thank you for taking the time to write a review of your stay. It’s great to hear that we were able to provide you with a comfortable stay at a great value. I’m so pleased that you enjoyed your clean, spacious room and our grab-and-go breakfast. We look forward to seeing you in the future, should your travels bring you... More 

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Additional Information about Extended Stay America - Des Moines - West Des Moines

Address: 2701 Westown Parkway, West Des Moines, IA 50266-1441 (Formerly Studio Plus Deluxe Studios)
Phone Number:
Location: United States > Iowa > West Des Moines
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Des Moines - West Des Moines 2*
Number of rooms: 86
Reservation Options:
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Also Known As:
Studio Plus Des Moines

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