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Valley West Inn

2.5 of 5
Hotel website
3535 Westown Parkway, West Des Moines, IA 50266
Valley West Inn
Best prices for: 1 room 1 guest
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Ranked #16 of 17 Hotels in West Des Moines
A recent review
3 of 5 stars Reviewed April 27, 2015
Brewbaker Omaha, USA
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83 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Saginaw, Michigan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 27, 2015

Awkward floor plan. Must take stairs to get to the elevator. Decor is worn and outdated. However the room was clean and the bed was very comfortable. The hotel was very quiet. I did not hear other guests at all. I did not visit the pool, lounge, or restaurant. If you are looking for fancy, this is not it. But,... More 

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Dallas J, Front Desk at Valley West Inn, responded to this review

Thank you for taking the time to give us your feedback. More 

Minneapolis, Minnesota
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 24, 2015 via mobile

Front desk area nicely done. Gives the impression of decent hotel. Unfortunately that is where it ends. Hotel in desperate need of improvements. Outdated and gross. Pool area very unkept and dirty. The hotel room had old dirty carpet, outdated television, missing smoke detector, and bathroom cabinet door fell off the hinge when opened. Save your time and money by... More 

Was this review helpful? Yes 1
Dallas J, Front Desk at Valley West Inn, responded to this review

Thank you for taking the time to give us your feedback. More 

Travelers are raving about these West Des Moines hotels

Arnold, California
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed April 28, 2015

Stayed here for one night because of proximity to retail spaces. I will not stay here again and would not recommend this to anyone. Despite some effort to spruce the place up, like designer paint scheme in the rooms, the place is old, run down and dirty. The sheets and pillow cases were dirty grey and worn out. The mattresses... More 

Was this review helpful? Yes 1
Dallas J, Manager at Valley West Inn, responded to this review

Rob, Thank you for taking the time to give your feedback, without which we would not be able to improve our operation. I am very sorry to hear that your experience was not up to par, we strive to deliver an affordable room, clean hotel and friendly staff. Our updates are ongoing, as we are not a large brand or... More 

Omaha, USA
Level Contributor
86 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed April 27, 2015

We stayed at the Valley West Inn for one night during Drake Relays. Our room was quite large, and much bigger than the typical hotel room. It contained a king bed and still had lots of leftover space. It has been remodeled fairly recently, and everything was fine for our brief stay. The water temperature in the shower kept changing... More 

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Dallas J, General Manager at Valley West Inn, responded to this review

Thank you for taking the time to give your feedback. Without feedback from our guests it is difficult to make improvements to our operation. We strive to offer a clean, friendly, and affordable lodging option for guests that do not want to spend as much money as the bigger brands charge. We are currently working on some updating to the... More 

Charlotte, Michigan
Level Contributor
38 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 21, 2015

Good place for your money. The bed was amazing!! It is going through remodeling right now and it is needed. The staff was all friendly and very helpful. The room and hotel was very clean. I really have no complaints about this hotel at all. The location is great as well. I will stay there every time I come to... More 

Was this review helpful? Yes
Dallas J, General Manager at Valley West Inn, responded to this review

Thank you for taking the time to give your feedback. My staff and I are happy to hear that you enjoyed your visit. We are also very excited about some of the updates we are doing to improve the property. We look forward to seeing you again. More 

West des
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 16, 2015

I have been traveling and living I hotels for 6 months and The Valley West Inn is my very favorite place. The big old building get has an old fashioned spooky charm yet is clean and has every comfort you need. The front desk staff are very friendly and accommodating, housekeepers are very sweet and it's all around great homey... More 

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Dallas J, General Manager at Valley West Inn, responded to this review

Stephanie, Thank you for your kind words. I am pleased to hear that you found our property to be clean and the staff friendly. I hope to see you again soon. More 

Lincoln, Nebraska
1 review
5 of 5 stars Reviewed March 9, 2015

I recently stayed at Valley West Inn with a few friends. The desk clerk, Julie, was very pleasent and helpful. We stayed in the Clint Eastwood room. The room was spacious, clean, and had everything we needed including a kitchen table. Amazing experience. Thank you.

Was this review helpful? Yes
Dallas J, General Manager at Valley West Inn, responded to this review

Elizabeth, Thank you for taking the time to give your feedback. I am very pleased to here that you enjoyed your visit and that Julie was pleasant and helpful. More 

Fort Collins, Colorado
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed March 1, 2015

Great place for the money. We got a room with two comfortable beds and slept well . The place could use a bit on a remodel but for the price you will not find any hotel with this much to offer. Nice quite , well built hotel and just a bit off of I-80 in west Des Moine.

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Dallas J, General Manager at Valley West Inn, responded to this review

Thank you for taking the time to give your feedback. I am happy to hear that you found the beds comfortable and enjoyed our amenities. We are currently working on making some updates to some of our room types as well as updating some of the hallways. I hope the next time you are in the area you will visit... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 27, 2015

Staying five nights. First day, no housekeeping service. Stopped by morning of second day at front desk to complain and was told specific note made to clean the room. No housekeeping on second day also. Had to go the front desk after returning that night to deliver trash and pick up toilet paper and towels. Wifi also inconsistent. We'll see... More 

Was this review helpful? Yes 1
Dallas J, General Manager at Valley West Inn, responded to this review

Bud, Thank you for taking the time to give your feedback. I apologize for the issues you experienced with housekeeping. I hope that we were able to leave you with a better experience during the remaining portion of your stay. More 

1 review
2 of 5 stars Reviewed January 18, 2015

The lobby was nice. The girl at the front desk seemed like she didn't really want to be at work. When I called to make the reservation, I had requested to have 2 rooms that were right next to each other and I was told that that would be feasible. When I checked in however I was given rooms 214... More 

Was this review helpful? Yes
Dallas J, General Manager at Valley West Inn, responded to this review

Crystal H, Thank you for taking the time to provide your feedback on your recent visit. I apologize for the issues you experienced at our property and we will use your comments to better our operation and training efforts. In regards to the request for rooms right next to each other, we do our best to meet any requests that... More 

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