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All 16 West Des Moines hotels

Valley West Inn

2.5 of 5 Hotel   |   3535 Westown Parkway, West Des Moines, IA 50266
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Ranked #16 of 16 hotels in West Des Moines
A recent review
4 of 5 stars Reviewed December 7, 2013
Dale C New Smyrna Beach, Florida, United States
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58 people have reviewed this hotel

Traveler rating
    22
    10
    3
    15
    8
See reviews for
14
8
2
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
West Burlington, Iowa
1 review
1 of 5 stars Reviewed 1 week ago NEW

Me and my husband just got married and were on our honeymoon. The lobby was nice, and that's about all that was nice. The person behind the counter was rude, and chewing tobacco. The hotel reeked of the smell of pot. The carpets where nasty!!! The whole place needed updated. We got the whirlpool room, which didn't work. The ceiling... More

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West Des Moines
1 review
2 of 5 stars Reviewed 3 weeks ago

"Breakfast" is cheap cinnamon rolls and cheap coffee. First room smelled like vomit, so they moved us to another room that did not stink (not as badly anyway). Elevators smelled like stale beer, and the general feel of the place is that it needs to be renovated. Our room was supposed to have HBO. As there was no channel guide,... More

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Des Moines, Iowa
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

The lobby is okay, not bad. Don't believe the looks, the rest of this "hotel" doesn't represent the same quality of the lobby. In the corner of one of the creepy stairwells were blood stains! There were little drops of blood on my bed, mirror, and bathroom sink. Disgusting! The hallways are dark and strange, like a zombie apocalypse was... More

Was this review helpful? Yes 1
West Des Moines
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 15, 2014

At first for the price it seemed ok. However, shortly after arrival it went downhill. The clock was not plugged in which was strange as it was right by an outlet. Yeah, that was because the clock was broke. Really? Throw it away. They are $10-$15. Refrigerator in room sounded like a 747 during takeoff. Neighbors on other side of... More

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 3
Dallas J, General Manager at Valley West Inn, responded to this review

Thank you for your feedback, without which we can not improve our operation. I am very sorry to hear that we did not meet your expectations during your stay. We will address these concerns so that future guests do not have to deal with the disappointment that you experienced. Thank you again for taking the time to give your feedback. More

Libertyville, Illinois
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 12, 2014

I booked at Valley West Inn, despite having read negative reviews, in hope that the hotel is better that what some negative people wrote. I was disappointed. Most of the negative reviews are accurate. The room itself was comfortable, clean, and fulfilled my expectations. As long as you don't leave the room you will be content. However, the hallways are... More

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 5
Dallas J, General Manager at Valley West Inn, responded to this review

Thank you for your recent visit and for taking the time to give your feedback. I am sorry to hear the we left you feeling disappointed with your stay. We strive to offer a clean, comfortable, friendly, and safe environment at an affordable price. We will take your feedback and to work on improving any areas that we are failing... More

New Smyrna Beach, Florida, United States
Contributor
18 reviews 18 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 7, 2013

My wife and I were visiting her sister who is ill. It was short notice and funds were tight. After staying at another motel much more expensive, we sought and found the Valley West Inn. The rates were much less than most of the motels in the Des Moines area. The room was clean and met all our needs. This... More

Was this review helpful? Yes 3
Dallas J, General Manager at Valley West Inn, responded to this review

Thank you for taking the time to give us your feedback. I'm pleased to hear that your expectations were meet and that you enjoyed your stay. I hope you visit us again if you are in the Des Moines area. More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 25, 2013 via mobile

Valley West Inn was over all a good place to stay. I drove in from CT getting to Des Moines around 7 am and they allowed me to go right up to my room.. My only few complaints are one of their front desk workers, Tony was very rude about me checking in, watched me carry 4 bags in myself... More

Was this review helpful? Yes 3
Dallas J, General Manager at Valley West Inn, responded to this review

Thank you for your recent stay and for taking the time to give us your feedback. I apologize for the issues you experienced with some of our staff members. We will most definitely use this to work on the customer service that is provided. I would also like to apologize about the lack of communication in regards to the services... More

1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 8, 2013 via mobile

This wasn't the worst stay of our lives but it certainly wasn't the best. I went to check in and tere was a drunk man behind the desk drinking bud light. I didn't get a hello or anything. Then he proceeded to yell at the front desk clerk, "there's my number! Don't let my brother see I, I don't want... More

Was this review helpful? Yes 5
Libertyville, Illinois
Top Contributor
101 reviews 101 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed July 5, 2013

Stopped at a hotel off I 80 only to be told there were no rooms. Clerk recommended the Valley West. While the hotel is nothing special, the room was clean and the bed comfortable for a one night stay. Check in clerk a little surly but the room was less expensive than the one I'd stopped at first. Restaurant attached... More

Was this review helpful? Yes 4

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Additional Information about Valley West Inn

Also Known As:
Valley West Hotel West Des Moines
Valley West Hotel
Address: 3535 Westown Parkway, West Des Moines, IA 50266
Location: United States > Iowa > West Des Moines
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 16 hotels in West Des Moines
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Valley West Inn 2.5*
Official Description (provided by the hotel):
Great mallside location! Next to the popular Valley West Inn of Iowa! Within walking distance to Target, Steinmart, and Hyvee (grocery store). Excellent location next to Interstate 235 in West Des Moines. Very close to downtown. Only a hop-skip-and-jump away from Des Moines entertainment venues! ... more   less 
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