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Valley West Inn

3535 Westown Parkway, West Des Moines, IA 50266
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1 room 1 guest
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Valley West Inn
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87 Reviews from our TripAdvisor Community

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Traveler rating
    26
    17
    10
    20
    14
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21
11
7
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (87)
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    (27)
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Donnellson, Iowa
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

The first room we were in was so/so. There was no outlet cover on the a/c unit, there was a wet spot on the floor and the shower only had HOT HOT water. Not ideal for traveling with kids. Once moved to another room we had a much nicer stay. The room was a lot nicer and being on the... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 18, 2015

As long as you are not expecting the Hyatt you won't be disappointed. It was a large room with micro, fridge, and TV. It was not fancy but was clean and nice. Staff was nice too. Good place for the money. The place was very easy find right off of I-35 and convenient to shopping and restaurants.

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1 review
4 of 5 stars Reviewed July 13, 2015

The hotel was pretty. I loved how they had different seating areas throughout the hotel. Nice outside place by the pool to layout or grill food. Pool was nice. Wish they had a hot tub and breakfast. But there was a nice little cafe in the hotel. The food there was good. The room was really big even though it... More 

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Wall Lake, Iowa
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 11, 2015

My wife decided we didn't need to pay a large price for a motel, coming soon after vacation. So here comes a review on a property with limited expectations. The front desk staff that I dealt with were friendly and efficient. The room was clean and their version of updated. How do they put it? No matter how you paint... More 

Was this review helpful? Yes 1
Saginaw, Michigan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 27, 2015

Awkward floor plan. Must take stairs to get to the elevator. Decor is worn and outdated. However the room was clean and the bed was very comfortable. The hotel was very quiet. I did not hear other guests at all. I did not visit the pool, lounge, or restaurant. If you are looking for fancy, this is not it. But,... More 

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Dallas J, Front Desk at Valley West Inn, responded to this review

Thank you for taking the time to give us your feedback. More 

Travelers are raving about these West Des Moines hotels

Minneapolis, Minnesota
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 24, 2015 via mobile

Front desk area nicely done. Gives the impression of decent hotel. Unfortunately that is where it ends. Hotel in desperate need of improvements. Outdated and gross. Pool area very unkept and dirty. The hotel room had old dirty carpet, outdated television, missing smoke detector, and bathroom cabinet door fell off the hinge when opened. Save your time and money by... More 

Was this review helpful? Yes 3
Dallas J, Front Desk at Valley West Inn, responded to this review

Thank you for taking the time to give us your feedback. More 

Arnold, California
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed April 28, 2015

Stayed here for one night because of proximity to retail spaces. I will not stay here again and would not recommend this to anyone. Despite some effort to spruce the place up, like designer paint scheme in the rooms, the place is old, run down and dirty. The sheets and pillow cases were dirty grey and worn out. The mattresses... More 

Was this review helpful? Yes 1
Dallas J, Manager at Valley West Inn, responded to this review

Rob, Thank you for taking the time to give your feedback, without which we would not be able to improve our operation. I am very sorry to hear that your experience was not up to par, we strive to deliver an affordable room, clean hotel and friendly staff. Our updates are ongoing, as we are not a large brand or... More 

Omaha, USA
Level Contributor
88 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed April 27, 2015

We stayed at the Valley West Inn for one night during Drake Relays. Our room was quite large, and much bigger than the typical hotel room. It contained a king bed and still had lots of leftover space. It has been remodeled fairly recently, and everything was fine for our brief stay. The water temperature in the shower kept changing... More 

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Dallas J, General Manager at Valley West Inn, responded to this review

Thank you for taking the time to give your feedback. Without feedback from our guests it is difficult to make improvements to our operation. We strive to offer a clean, friendly, and affordable lodging option for guests that do not want to spend as much money as the bigger brands charge. We are currently working on some updating to the... More 

Charlotte, Michigan
Level Contributor
38 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 21, 2015

Good place for your money. The bed was amazing!! It is going through remodeling right now and it is needed. The staff was all friendly and very helpful. The room and hotel was very clean. I really have no complaints about this hotel at all. The location is great as well. I will stay there every time I come to... More 

Was this review helpful? Yes
Dallas J, General Manager at Valley West Inn, responded to this review

Thank you for taking the time to give your feedback. My staff and I are happy to hear that you enjoyed your visit. We are also very excited about some of the updates we are doing to improve the property. We look forward to seeing you again. More 

West des
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 16, 2015

I have been traveling and living I hotels for 6 months and The Valley West Inn is my very favorite place. The big old building get has an old fashioned spooky charm yet is clean and has every comfort you need. The front desk staff are very friendly and accommodating, housekeepers are very sweet and it's all around great homey... More 

Was this review helpful? Yes
Dallas J, General Manager at Valley West Inn, responded to this review

Stephanie, Thank you for your kind words. I am pleased to hear that you found our property to be clean and the staff friendly. I hope to see you again soon. More 

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