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Sheraton West Des Moines Hotel

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1800 50th Street, West Des Moines, IA 50266
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Breakfast for 2 Included
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Sheraton West Des Moines Hotel
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Sheraton West Des Moines Hotel
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248 Reviews from our TripAdvisor Community

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Traveler rating
    57
    84
    68
    20
    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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Egg Harbor, Wisconsin
Level Contributor
141 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Another SPG property that upgrades you to the room you booked. I would ask other SPG Plats to stay away from this hotel as you will get nothing but a bottle of water for your loyalty. This property is on the far West side of Des Moines and it is very inconvenient for travelers with business in Des Moines. Not... More 

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Bloomington, Indiana
Level Contributor
6 reviews
4 of 5 stars Reviewed 6 days ago NEW

Very nice Hotel for a convention- Meeting rooms were spacious, They offered us coupons for free breakfast. Nice hotel rooms. Changeover of new mattresses seemed to go smoothly. On the downside, the free internet was really flakey.

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Ashwaubenon, Wisconsin, United States
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We had about 250 at our son's wedding and the majority of them stayed here Saturday night. The banquet room worked out well. There were 2 bars to allow timely serving of the guests. We had the pre dinner reception in the large, open lobby area. The servers did a great job, the pork tenderloin and chicken breast entrees were... More 

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Illinois
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Worst experience ever! We are Sheraton preferred guests and stayed in another Sheraton just last week in Omaha and had a fabulous experience. This week we are staying at the Sheraton West Des Moines for 5 nights. Unfortunately, everyone that we have encountered that works at this hotel has been outwardly rude to us based on their preconceived assumptions about... More 

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Travelers are raving about these West Des Moines hotels

Denver, Pennsylvania
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel is very nice, with two shuttles that help you get anywhere you need to go! The open concept for the hotel was neat too. Staff was amazing and room service came super quickly, I would highly recommend this hotel to anyone traveling through Des Moines. I do like the free parking but it would be nice to have... More 

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Iowa, United States
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel looked worn and the carpeting in many of the public areas was rippling and needed to be replaced. We stayed on the sixth floor and the carpet in the hallways was filthy which made the place feel rundown. However, our room decor was alright and the bedding was great. The first night our coffee maker didn't work, so... More 

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Minneapolis, Minnesota, United States
Level Contributor
154 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed 4 weeks ago

There is a foul, sour moldy water smell throughout the lobby, I assume from the fountain. They should really do something about that. Check-in was smooth. We had a room on the club level which was nice. There were appetizers from 7-9 in the club lounge and the next morning there was a lovely complimentary breakfast. It was nice to... More 

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Jeff S, General Manager at Sheraton West Des Moines Hotel, responded to this review

Thank you for your review of your recent stay with us. We appreciate the feedback as always. I am glad you enjoyed your Sheraton Club room and the experience in the club lounge. We do offer refrigerators and microwaves in our suite rooms, but not the standard rooms as it is not a standard amenity on most Sheraton, Marriott or... More 

colorado
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed June 19, 2015

I have been an SPG guest for a long time. Stays have included cities like Rome, Maui, Kauai, Honolulu, Cancun, Denver and Philadelphia, After driving 11 hours, calling ahead and confirming, check in and D most importantly, the room was a huge disappointment. The room smelled of cigarettes, the hand towel was soap were used and after spe used a

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Jeff S, General Manager at Sheraton West Des Moines Hotel, responded to this review

Thank you for your feedback on your recent stay. Our apologies for the issue with the smoke smell- we are a 100% non smoking facility, but unfortunately we do still have occasions where guests might still choose to smoke in the rooms or adjacent rooms. In those situations we do treat the room as needed. More 

Chapel Hill, North Carolina
Level Contributor
148 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed June 8, 2015

Hotel had almost everything. Large room. Central air instead of noisy air conditioners. Bathrobes in closet. Comfortable Sheraton beds. Very quiet. Our rate even included breakfast with omelets made to order. Good neighborhood. Only thing missing was fridge and ice was hard to find.

Was this review helpful? Yes
Jeff S, General Manager at Sheraton West Des Moines Hotel, responded to this review

Thank you for the great review of your recent stay with us. We were glad to read that you enjoyed your experience in the hotel as well as the area surrounding the hotel. We hope that you will consider us again during your next visit to Des Moines. More 

Stockton,IL
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 3, 2015

Stayed while in town for a night. They accept dogs which is a big plus. Would be nice if they included a managers special and breakfast for the price. The property is starting to look a little dated but overall very nice!

Was this review helpful? Yes
Jeff S, General Manager at Sheraton West Des Moines Hotel, responded to this review

Thank you for the review of your recent stay with us. We were glad to hear you had a nice stay with us and enjoy our pet friendly atmosphere. We do offer packages that would include breakfast options or our Sheraton Club level includes both a daily breakfast and evening Hors D. We hope to see you again during your... More 

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