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West Des Moines Marriott

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1250 Jordan Creek Parkway, West Des Moines, IA 50266
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Best prices for: 1 room 1 guest
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West Des Moines Marriott
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255 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Phoenix, Arizona
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We had family members flying in from all over the US. We reserved a block of rooms at the WDM Marriott. What a great property! The staff is congenial, willing to help, and on top of their game. Our room was a suite and the bed was extremely comfortable. The rooms facing away from the highway are the most quiet.... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Mary3131, Thank you for taking the time to write a review. I’m pleased to learn that your family reunion stay was enjoyable. We appreciate your compliments and are delighted to be your hotel of choice. Best, Lisa Tuller General Manager More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We stayed for one night traveling through. The hotel is very nice and the staff was friendly. But there is no free WiFi, no free breakfast, no fridge or microwave in the rooms and to eat at the restaurant will cost you a fortune! Save your money for a less expensive place that offers more for your stay. The hot... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Brandi P, I’m sorry that you did not find us to be a good value and for your experience in our pool/whirlpool area. Guest satisfaction is our highest priority and I regret that we left you underwhelmed. It was kind of you to note our nice accommodations and friendly associates. Your feedback is welcomed as it encourages change for... More 

Buchanan, Michigan
Level Contributor
169 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were ver pleased with our clean and comfortable room. Everyone was pleasant and the restaurant was credible. It's location next to I 80 is most convenient. Also, the concierge floor provides a good breakfast and place to relax.

Was this review helpful? Yes
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Martin R, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay. It is reflections like yours that give us the valuable information we need to serve our guests better. We look forward to your return! Best, Lisa Tuller General Manager More 

Illinois
Level Contributor
33 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Spent the weekend here and absolutely loved this hotel! Staff was wonderful. Lobby and restaurant area was trendy and lively. The furniture in the room was new and clean. Loved the decor in the room. Fitness center had equipment equal to what I find in my local gym. As a bonus they had ear buds available. This was a great... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Motherof3Illinois, Thank you for taking the time to share your kind review. I’m glad you found our accommodations modern, amenities ample and staff friendly. We look forward to being your hotel of choice when in the area. Best, Lisa Tuller General Manager More 

Mason City, Iowa
1 review
5 of 5 stars Reviewed May 27, 2015

Staff was very helpful and friendly. Room service was faster than they said they'd be. Very clean, and we had a baby with us, that was crying but the neighboring wall said they didn't hear a thing. Good stay. A little more expensive than we'd like, but for the area it was a good value.

Was this review helpful? Yes
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Nfoley11, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return visit.... More 

Harrisburg, Pennsylvania
1 review
5 of 5 stars Reviewed May 26, 2015

When I arrived to check in they offered to upgrade us to a suite, my wife and child LOVED the upgrade and big spacious room. Nice staff and great service. The pool and the rest of the amenities were great. Would stay here again.

Was this review helpful? Yes
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Patrick S, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 26, 2015

This hotel was fantastic! Nice and quiet, the room was right off the elevator so I didn't have to walk far. I needed a refrigerator for my meds,and they brought one up. The prices of the food was expensive, so we didn't eat there, but the staff was helpful and polite. I would definitely stay there again next time we're... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Janet C, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the guest experience. Thank... More 

Iowa City, Iowa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 20, 2015

We stayed here in May 2015 because a friend was getting married in the ballroom at the Marriott. The hotel was very clean and check in was very friendly. Our room was clean and well kept as well. We did not eat at the restaurant on site; however, our friend's wedding was catered by the hotel and the food was... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Sara B, We are delighted that you took the time to write. Your review lets us know that overall, your stay was enjoyable. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while visiting for a wedding. I have noted your feedback regarding the ice-machine, and I appreciate your time in reviewing... More 

Level Contributor
109 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 18, 2015

We were here for a soccer tournament. Check in was swift and effortless. Quiet and comfortable hotel with bar and restaurant. Would have liked to see a fridge in room. Ladies be sure to look in the closet for a hair dryer in a bag. Odd. Kids loved the pool area. Bartender was nice but not confident in her hard... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear John R, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. Your honest feedback on areas which we can improve is welcomed. I thank you for your time in reviewing our hotel. We hope to host... More 

marion, iowa
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 4, 2015

We stayed one night in May. the room is a good size, however there is no fridge, which I really need when traveling. Grounds and room were both well maintained and clean. The hotel is only about 6 min from the Jordan creek area and about 15 min from downtown des moines. We would stay here again if visiting the... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear cnkwitter, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Lisa Tuller General Manager More 

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