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West Des Moines Marriott

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1250 Jordan Creek Parkway, West Des Moines, IA 50266
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West Des Moines Marriott
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262 Reviews from our TripAdvisor Community

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Traveler rating
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    31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
  • All months
    (262)
  • Mar-May only
    (67)
  • Jun-Aug only
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  • Dec-Feb only
    (55)
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West Burlington, Iowa
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at this hotel while attending a wedding at the same location. The rooms were very clean and nicely decorated. The price we got for the night was the best price of all area hotels. We could not hear the interstate noise even though our roomed over looked I-80. No Big complaints but we were awaked by a noisy... More 

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Cheyenne, Wyoming
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We enjoyed our stay. Clean and quiet room. The staff was very courteous. Our coffee maker did not work and was replaced within minutes. The fitness room and swimming pool was nice and very clean. We would stay here again.

Was this review helpful? Yes
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear KTWYOMING, Thank you for taking the time to share your kind review. I’m glad you found our location convenient, accommodations pleasant and staff friendly. We look forward to being your hotel of choice when in the area. Best, Lisa Tuller General Manager More 

Lawrence, Kansas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Nice hotel, right off the interstate, lots of restaurants nearby. The lobby staff was very nice and they had my featherless pillows in the room as requested. Room was clean the bed was comfortable. Will be staying there again on the next trip through.

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Hermosa Beach, CA
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stopped here on my motorcycle ride to Wisconsin. Great rooms great bar and great service. Greeted up front by Freddie who helped me unload the bike. After a quick dip in the pool and a shower headed for the bar. Bartender Brandon took great care of me and the drinks and food at the bar were excellent!

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ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear JayHermosaBeach_CA, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our great location and friendly service while passing through. There is no better compliment than a return visit, so we hope to see you again soon. Best, Lisa Tuller General Manager More 

Saint Paul, Minnesota
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great experience each time I stay there. Very convenient for business trip. Brandon is very friendly and jump to everyone needs. Very willing to assist with all of your questions and travel needs as a recruiter he will be someone I love to have on my team. On the behalf of sports clips we thank you marriott and will book with you... More 

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ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear fredmurph, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and I look forward to sharing your kind remarks with Brandon. Best, Lisa Tuller General Manager More 

Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very warm & inviting lobby. Staff was all very friendly. Check in was quick. The rooms are updated & freshly decorated with modern furnishings. The included breakfast buffet was very good. The only con was the noise level. We were at the end of a hallway but could still hear noise from other guests & people in the room above... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Afish37, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel. We hope to host you again soon. Best, Lisa Tuller General Manager More 

Kennewick, Washington
Level Contributor
399 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very large and busy property located close to the Interstate and some restaurants. They have a bar and food service, and several rooms for use. We attended a wedding that was not held here, but it was very useful to meet up with everyone and have a bite to eat and/or a cocktail before and after the event. (The food... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear OutdoorBoomer, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Best,... More 

Phoenix, Arizona
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had family members flying in from all over the US. We reserved a block of rooms at the WDM Marriott. What a great property! The staff is congenial, willing to help, and on top of their game. Our room was a suite and the bed was extremely comfortable. The rooms facing away from the highway are the most quiet.... More 

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ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Mary3131, Thank you for taking the time to write a review. I’m pleased to learn that your family reunion stay was enjoyable. We appreciate your compliments and are delighted to be your hotel of choice. Best, Lisa Tuller General Manager More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We stayed for one night traveling through. The hotel is very nice and the staff was friendly. But there is no free WiFi, no free breakfast, no fridge or microwave in the rooms and to eat at the restaurant will cost you a fortune! Save your money for a less expensive place that offers more for your stay. The hot... More 

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ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Brandi P, I’m sorry that you did not find us to be a good value and for your experience in our pool/whirlpool area. Guest satisfaction is our highest priority and I regret that we left you underwhelmed. It was kind of you to note our nice accommodations and friendly associates. Your feedback is welcomed as it encourages change for... More 

Buchanan, Michigan
Level Contributor
176 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed June 20, 2015

We were ver pleased with our clean and comfortable room. Everyone was pleasant and the restaurant was credible. It's location next to I 80 is most convenient. Also, the concierge floor provides a good breakfast and place to relax.

Was this review helpful? Yes
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Martin R, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay. It is reflections like yours that give us the valuable information we need to serve our guests better. We look forward to your return! Best, Lisa Tuller General Manager More 

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