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All 16 West Des Moines hotels

West Des Moines Marriott

3.5 of 5 Hotel   |   1250 Jordan Creek Parkway, West Des Moines, IA 50266
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86%
Ranked #5 of 16 hotels in West Des Moines
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Rachel R
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  • Reviews (199)
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199 people have reviewed this hotel

Traveler rating
    99
    63
    26
    7
    4
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36
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74
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
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English first
2 reviews
5 of 5 stars Reviewed yesterday NEW

Beautiful location near shopping and restaurants with easy access to highways. Staff was very friendly and welcoming. Rooms were very clean and a very good size. Used the workout facility and it was very large with many workout options. Will stay again!

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Williamsburg, Iowa
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at the hotel on the evening of August 29. Check in was very smooth, the clerks were efficient and friendly. The room was clean. The bed was comfortable. The room was very quiet. The bathroom was clean. The bar in the shower was appreciated, and the shower head was quite nice. It was everything we expected from a... More

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Boulder
Contributor
18 reviews 18 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

After some hotel misses on our road trip last year (June 2013), I did my homework and found this Marriott. What a pleasure! The renovations are great, leaving a clean, stylish, comfortable hotel. And, they allow dogs! Our two Labrador Retrievers were instantly at home in our room, and the grounds were great for taking them out to "do their... More

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ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear ntripper, Thank you for sharing your review and recommendation. We’re pleased to hear our clean pet friendly hotel, welcoming associates, and convenient location made for an enjoyable stay. We appreciated having you as our guest, and we hope you’ll visit us again soon. Best, Lisa Tuller General Manager More

1 review
5 of 5 stars Reviewed 4 weeks ago

The WDM Marriott staff are fabulous to work with and very attentive to the needs of both our conference planning team and conference attendees. The hotel is beautiful and newly renovated and the space makes for a great conference atmosphere with plenty of room for workshops and a large general plenary. The food was great and again the staff were... More

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ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Tiffany K, It’s wonderful to know your stay was pleasant. We love hearing you were pleased with our conference space, food, and service. Your review helps us to monitor and improve our guest experience. I will share your kind remarks with the team. Thank you for your time in reviewing your stay, and we hope to host you again... More

Sterling Heights, Michigan
1 review
5 of 5 stars Reviewed July 28, 2014 via mobile

We checked in late, exhausted from 9 hours on the road. The wonderful, kind clerk at the check-in desk took one look at me and asked if my family wanted an upgrade from our 2-queen-bed regular room to a king suite. I wanted to cry from gratitude. The hotel on the whole, our room & entire experience was utterly luxurious... More

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ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear CScott04, We appreciate you taking the time to share your experience with us. We loved hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip. Best, Lisa Tuller General Manager More

Overland Park, Kansas
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 20, 2014

A couple of things to watch out for if considering this Marriott. One is you have to drive to just about anything (Des Moines is 10 miles East) and if you are not a gold level Marriott then you will pay for food and Internet access. They did resolve an Internet access issue quickly but it added to my work... More

Was this review helpful? Yes
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Rob P, It’s wonderful to know you enjoyed our modern rooms and Starbucks. I’m so sorry for the frustration you experienced with Wi-Fi. I appreciate you sharing your sincere review with us and other travelers; this allows us to improve future stays. Our team strives to be your hotel of choice when in the West Des Moines area. Kind... More

Sparland
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 7, 2014

Stayed at this property for 3 nights while attending a GoodGuys car show in Des Moines (it was the host hotel recommended by them). We attend the car show each year but this was our first experience with this hotel. Room rate was reasonable ($92/night for 2 adults not including taxes). It was obvious this is a 'business' hotel (conference... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Carl H, Thank you for taking the time to write. I am happy to hear that overall you had a pleasant stay. I apologize for your disappointment with internet, cost & pool tile cleanliness. I appreciate you sharing our strengths along with areas of opportunity. It is feedback like yours which allows us to impact future guest experiences. Sincerely,... More

Minneapolis, Minnesota
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed July 6, 2014

The Marriott has been the headquarters hotel for a classic car show my husband and I have been attending for several years. The entire hotel has gone through a beautiful renovation in the last couple of years. Alas, looks aren't everything. We discovered a few things during our recent stay: In-room internet is no longer free! Sorry, but I'm not... More

Was this review helpful? Yes
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Joni O, Thank you for sharing your feedback. This is definitely not up to our standards and we are constantly working on improving the quality of service provided. I have taken note and wish to thank you for all your valuable comments regarding internet, toiletries and food service. These are of great importance to us and allow us to... More

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed June 23, 2014

Nick Agnus provided the best service that I have had at any hotel that I have been to in this area. He was kind, attentive, and made sure that our time at the hotel was as productive as possible. I highly recommend you request his help when having an event here.

Was this review helpful? Yes
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

Dear Will, Thank you for taking the time to write a review. I am so glad to know that your time at West Des Moines Marriott was productive. I look forward to sharing your kind comments with Nick Agnus and hope to see you again on your next trip to the area. Warmest Regards, Lisa Tuller, GM More

1 review
5 of 5 stars Reviewed June 23, 2014

Went here for a meeting, best space I've experienced in a long time. We got a nice space to work, plenty of food and water throughout the day, and a lunch that was delicious. Options for vegetarians, and a large variety of beverages to choose from. Nick frequently checked in on us for anything additional needs without being a bother,... More

Was this review helpful? Yes
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this review

It’s wonderful to hear that our staff was friendly and accommodating to your requests. I'm delighted to know you enjoyed our many vegetarian food selections. I will share your kind feedback with Nick. We look forward to your next visit. Best, Lisa Tuller, GM More

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Additional Information about West Des Moines Marriott

Address: 1250 Jordan Creek Parkway, West Des Moines, IA 50266
Phone Number:
Location: United States > Iowa > West Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — West Des Moines Marriott 3.5*
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Also Known As:
Marriott West Des Moines Hotel West Des Moines

51 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Business Hotel in West Des Moines #7 Family Hotel in West Des Moines
Hotel Class
Official Description (provided by the hotel)
West Des Moines Marriott is ideally located for business or leisure travel and is just 8 miles to downtown and 1 mile to Jordan Creek Town Center. We're close to businesses including Wells Fargo, Marsh, Aviva USA, Farm Bureau and Mercy West Medical Center. Complimentary shuttle service to the airport (12 miles) is available 7am-11pm daily. This West Des Moines hotel offers 219 rooms including 38 suites with WIRELESS Internet and 37" flat screen TVs. On the Concierge Level, upgraded amenities such as complimentary breakfast and evening hors d'oeuvres await you in the exclusive lounge for Concierge Level guests. Enjoy delectable cuisine at Two Rivers Grille or unwind with cocktails and conversation at Two Rivers Lounge. Freshly renovated event space for 10 to 450, enhanced by our award-winning service and catering, will make your presentation, wedding or reunion truly dazzle. We invite you to experience the best among hotels in West Des Moines! ... more   less 
Number of rooms
219

Questions & Answers

Questions? Get answers from West Des Moines Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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