We have stayed at this location several times and really haven't been disappointed. This hotel is located at the far west side of the Des Moines metro area but is really well situated for shopping, dining and travel into the city. The lobby area is nicely decorated and the front desk staff always friendly. As a Marriott Rewards member I... More

We had a very nice stay at this hotel. Our standard king room had been recently renovated and the bed was very comfortable. We were on the concierge level however the club room was closed by the time we arrived on Friday and not open on Saturday. The "new" smell in the room was a little overpowering so I wanted... More

Even though I live within a couple miles of the Marriott, I stayed there with friends on Friday night while they were visiting. The front desk staff were very friendly and professional. Our room was on the 9th floor, which is one of two concierge level floors. However, the club room is not open on weekends. We called for a... More

The hotel is scheduled to be updated and it really needs it. From bad sheets, door locks that don't work, bad food and only one bar tender on duty with a large event, this hotel was a disappointment all around. Definately do not use for events. The food was like cafeteria food at best. The location was the only good... More

Upon check-in I was greeted by a warm, genuine, front-desk professional. She checked available rooms and spontaneously upgraded me to a beautiful suite--she was the best. The room was fantastic and a few hours later I was sitting on my couch, watching an on- demand movie and eating an amazing burger from CK's Steakhouse. I retired to my king sized... More

I recently stayed at the Marriott in West Des Moines. The room was nice and priced right. The staff was great and the bartender was very friendly. I would stay again! More

I stay at this Marriott nearly every time my travels take me to Des Moines, although will likely not continue to do so in the future. I booked this reservation several weeks in advance and had a special room request, which had been granted before my arrival, but was taken away the morning of arrival. I called ahead and front... More

You'll get what you expect from a suburban, chain hotel - mostly clean, predictably generic and comfortable rooms. The service helped this hotel stand out. All the staff were friendly and courteous and able to take care of our special requests for our room. We had asked for a suite upgrade before our arrival and at first were not given... More

Very good service and a very nice hotel. Stayed for business and was very happy with my room and the hotel staff. More