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All 16 West Des Moines hotels

Marriott West Des Moines

3.5 of 5 Hotel   |   1250 Jordan Creek Parkway, West Des Moines, IA 50266
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88%
Certificate of Excellence 2013
A recent review
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177 people have reviewed this hotel

Traveler rating
    88
    59
    20
    6
    4
See reviews for
34
38
11
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is very clean and updated. The staff is outstanding. Very friendly and helpful. Restaurant food and employees are excellent. Banquet staff is amazing !! Food and drinks were fabulous. Room was clean updated and comfortable.

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West Des Moines, Iowa
1 review
4 of 5 stars Reviewed 1 week ago

Maria Ruby was a very kind and friendly staff member who made our experience memorable. She was very willing to help us enjoy our dinner and to answer any questions we had. We were very blessed to have met Maria and hope to see her when we return.

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ConcordHospitality, General Manager at Marriott West Des Moines, responded to this review

Shadowcat713, We appreciate the opportunity to serve your hotels needs and thank you for sharing reflections from your stay at West Des Moines Marriott. Maria Ruby will be delighted to know that her warm hospitality made your experience a memorable one. I look forward to sharing you kind comments and commending Maria on her excellence in service. We enjoyed having... More

Lake Orion, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel was frankly fantastic. Special mention goes out to Bill the driver of the shuttle, but most of all to Mesha Husejnovic. Mesha went out of his way to help my 87 year old mother print her boarding pass when she had difficulty finding the airline on their system. After spending several minutes trying to make... More

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ConcordHospitality, General Manager at Marriott West Des Moines, responded to this review

William D, We appreciate your review and recognition of our team members that made your stay at West Des Moines Marriott such a memorable one. Bill and Mesha Husejnovic will be thrilled to know that their extra efforts in service exceeded your expectations and left a lasting impression. We're pleased to have had you as our guest and we hope... More

The Woodlands, Texas
Contributor
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 14, 2014

Modern, clean and convenient. Good breakfast and coffee, just right for in and out business stays. I stayed there quite a few times during 2013 and always found the experience consistent. Evening bar/ restaurant food is OK too.

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ConcordHospitality, General Manager at Marriott West Des Moines, responded to this review

Whodat75, Thank you for taking a moment to share your experience at West Des Moines Marriott. We appreciate you selecting our hotel for your business travels and we're pleased to know each visit has consistently met your expectations in convenience and cleanliness. We hope you'll have an opportunity to visit us again soon. Thank you for your writing. Sincerely, Lisa... More

West Des Moines, Iowa
2 reviews
5 of 5 stars Reviewed March 10, 2014

What service! Jack Boettcher, Director of Event Management and his staff go far and above what other hotels have done to handle our annual dinner event. From the initial contact to the final bill paying, this organization does a true "first class job". Jack, Ryan and even the chef, Don Garrett were personally on site during the set up and... More

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ConcordHospitality, General Manager at Marriott West Des Moines, responded to this review

rlbennett2010, Thank you for sharing your kind comments on all the ways our staff exceeded your expectations at West Des Moines Marriott. Incredible reflections like yours give us great talking pieces to commend our team on the excellent service delivered. Jack Boettcher, Ryan and Don Garrett will be thrilled to know that their extra efforts in service made for a... More

Scottsdale, Arizona
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 5, 2014

I have stayed at several different properties in West DesMoines for work. However this property wins hands down. Great remodeled rooms with nice bathrooms, good restaurant and room service. However it is the shuttle that will keep me coming back. Free pick up at airport, pick up drop off at work. Awesome and kept me from driving in the snow.... More

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ConcordHospitality, General Manager at Marriott West Des Moines, responded to this review

LeoAZ85251, We’re happy to have had you as our guest at Wes Des Moines Marriott and we thank you for sharing your experience. It’s wonderful to hear that our complimentary shuttle service added value to your stay, along with the high quality services and amenities that we’re proud to offer our guests. Please continue to make us your number one... More

Louisville, KY
Top Contributor
142 reviews 142 reviews
33 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed March 2, 2014

The Marriott West Des Moines is a very reliable option in West Des Moines. I always find it clean, and service is on par or just above the Marriott average. The lobby seating area with the gas fireplace is a good hangout spot just away from the bar on cold nights when business associates want to congregate. The only minor... More

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ConcordHospitality, General Manager at Marriott West Des Moines, responded to this review

pick6king, Thank you for sharing your positive reflections from your experience at West Des Moines Marriott. I'm delighted to hear that we consistently deliver great service and clean accommodations on your visits. We appreciate you writing a review and we hope to welcome you back again soon. Thanks again! Sincerely, Lisa Tuller, General Manager More

Charlotte, North Carolina
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 28, 2014

Stayed for 4 nights in late February, for business. Hotel has a good location just off the Interstate in West Des Moines but is far enough away so there's no traffic noise. Very good restaurants are 5 minutes or so in either direction. The hotel is a good quality Marriott. Everyone I had contact with was friendly and professional and... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Marriott West Des Moines, responded to this review

bentleyj1, We appreciate you selecting West Des Moines Marriott while traveling for business, and thank you for writing a review. It's wonderful to receive your compliments regarding our food service and comfortable accommodations, as well as opportunities for improving our guest experience. We enjoyed having you as our guest and hope to see you again in the future. Thank you... More

Kanawha, Iowa
1 review
5 of 5 stars Reviewed February 10, 2014

Our Company holds annual meeting for clients and have had a tough time finding a good hotel to accomodate our needs. This hotel was fantastic. Planning the meeting was easy and did not seem to take long thanks to Doug. Once you walk in the door and are greeted till you lay your head down on the great bed, it... More

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ConcordHospitality, General Manager at Marriott West Des Moines, responded to this review

Peter B, We appreciate your company selecting West Des Moines Marriott for annual client meetings, and we thank you for writing a review. I'm pleased to hear that our staff accommodated all of your requests and needs efficiently. I look forward to sharing your kind comments with our team and will be certain to recognize Doug, Denise, and Ryan with... More

Herndon
1 review
5 of 5 stars Reviewed February 7, 2014 via mobile

We held a large workshop to train our membership. The facility was very nice. The staff never said something wasn't possible. They worked with us for every need. This is the friendliest Marriott staff I've ever met. And they were also very professional. I'm sure we'll choose them again the next time we're in Des Moines.

Was this review helpful? Yes
ConcordHospitality, General Manager at Marriott West Des Moines, responded to this review

jpenry, I'm delighted to hear of your excellent experience and appreciation of our staff at West Des Moines Marriott. We have a dedicated team of associates that strive to provide exceptional guest experiences. We thank you for choosing our hotel for your membership training workshop, and we hope you'll choose us again next time. Thank you again for your great... More

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Additional Information about Marriott West Des Moines

Also Known As:
Marriott West Des Moines Hotel West Des Moines
Marriott West Des Moines Hotel
West Des Moines Marriott
Address: 1250 Jordan Creek Parkway, West Des Moines, IA 50266
Phone Number:
Location: United States > Iowa > West Des Moines
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in West Des Moines
#5 Family Hotel in West Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott West Des Moines 3.5*
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