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Drury Inn & Suites West Des Moines

Certificate of Excellence
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5505 Mills Civic Pkwy, West Des Moines, IA 50266
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Free Hot Breakfast & Wifi
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Drury Inn & Suites West Des Moines
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248 Reviews from our TripAdvisor Community

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Traveler rating
    170
    59
    9
    5
    5
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89
59
9
50
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
    (248)
  • Mar-May only
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Des Moines, Iowa
Level Contributor
83 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

Spent a night at the Drury as a staycation and was very pleasantly surprised with the cleanliness of the rooms, the friendliness of the staff and the amenities. I enjoyed the beverages with appetizers in the evening as well as their very full breakfast offerings. A nice getaway, or not!

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Orlando, Florida
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel while visiting family this summer. The staff was friendly, and the hotel was in a very nice area of town. The hotel could use a little updating, but the amenities make it worth the stay. The kick-back in the evening and the breakfast in the morning are both what makes Drury Inn a great stay.... More 

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Windsor, Canada
Level Contributor
9 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel. Clean. Exceptional staff. Easy check in and check out. Happy hour free drinks and food (pizza). Comfortable beds and pillows. Clean large room. Great breakfast. What more could you ask for?

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Level Contributor
13 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

My family stayed one night. Have stayed there before. A very nice place to stay with friends or family. Excellent breakfast. Late afternoon snack and cocktails are the best. The folks at Drury Inn & Suites do a great job. Beds and pillows are very comfortable. Bathroom is large and clean. Great stay, again.

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Hobart
Level Contributor
80 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for business, very easy to organize, checking and stay. The buffet breakfast was included which was ok. The rooms are large, clean and well looked after. The staff were very friendly and helpful, without being over the top. I'd stay here again.

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Sun Prairie, Wisconsin
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our first stay with the Drury chain. We arrived just in time for the afternoon kickback meal. It included things like hot dogs, nachos, mac and cheese and chili. Adults get an alcoholic beverage. Popcorn and soda are available until 10pm. This is a fabulous concept and my family was greatful to be able to check in and... More 

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EM, Illinois
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First of all let me say that I love to stay at a Drury. The amenities can't be beat. If I am able to book a Drury I do. Therefore when my sisters and I decided to plan a sisters weekend halfway between where we all live, I looked into the Drury. This hotel lobby was beautiful. The location was... More 

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DruryHotels, General Manager at Drury Inn & Suites West Des Moines, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

Silver Spring, Maryland
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just returned from a very pleasant stay! The room was spacious, clean and comfortable and close to lots of restaurants and shops in West Des Moines. The afternoon happy hour was such a nice surprise--there was so much food! Similarly, the breakfast spread was *amazing* and had everything one could possibly want. The gym and pool areas were small but... More 

Was this review helpful? Yes 1
Missouri
Level Contributor
83 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 17, 2015

Recently stayed at this property. It was a great newer hotel in the awesome Jordan Creek shopping area off Mills Civic Parkway @ I-35. In true Drury fashion, their happy hour served 3 generous cocktails/beer per adult and pretty descent appetizers. Also during this time frame you can eat complementary pasta/meat sauce, baked potato, nachos, hot dogs w/bun, chili, etc.... More 

Was this review helpful? Yes 2
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 8, 2015

I stayed here with my boyfriend while he was in West Des Moines on business. All the staff was courteous. The hotel was impeccably clean. The room was large and the bed was comfortable. The best part is that they provide not only the standard free breakfast, but also 3 complimentary drinks from 5:30 to 7 pm each night you... More 

Was this review helpful? Yes 1
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