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Drury Inn & Suites West Des Moines

Certificate of Excellence
5505 Mills Civic Pkwy, West Des Moines, IA 50266
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Drury Inn & Suites West Des Moines
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Drury Inn & Suites West Des Moines
Drury Inn & Suites West Des Moines
Drury Inn & Suites West Des Moines
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219 reviews from our community

Traveler rating
    156
    47
    8
    4
    4
See reviews for
74
56
9
41
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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    (219)
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    (54)
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Omaha, Nebraska
Top Contributor
53 reviews 53 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great hotel close to where we needed to be. Very close to restaurants and there was a store and shopping area very close. Night time kick back is great if you don't feel like going to dinner you can just stay in and eat there. We didn't have time to stay for breakfast so I'm not sure about that. The... More 

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Des Moines, Iowa
1 review
5 of 5 stars Reviewed 2 weeks ago

I had never stayed at the drury before, but it will not be my last. The staff is amazing, they have a new healthy menu, and the rooms are clean. I am happy I signed up for their rewards program, Gold Key. I will for sure stay again soon.

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Iowa City, Iowa
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We've stayed in this hotel twice while in Des Moines for soccer tournaments - lots of sports teams in the hotel but rooms are very quiet. Room was super clean and comfortable. Morning breakfast was good and everyone in our family found something they liked. Staff are very friendly! We will stay again!

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

While the accommodations are nice - clean, spacious rooms, marble bathroom with shampoo/shower gel dispensers - I found the breakfast lacking. True, there were hot things (scrambled eggs, sausage patties, biscuits and gravy, and fried potatoes) as well as oatmeal, and tasteless/plasticlike waffles - there were not a lot of choices as far as fruit or baked goods. Also, only... More 

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Early
Contributor
11 reviews 11 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We visited over Easter break as a family get away with 2 young kids. The hotel was very clean, the pool and hot tub area was nice--not real spacious, but nice. The breakfast and evening meal were great. We will definitely stay here again as it is close to some great shopping and restaurants.

Was this review helpful? Yes 2
West Des Moines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have used the West Des Moines Drury Inn many times over the years. The hotel has been perfect every time. The rooms are clean and comfortable, the staff is always friendly, and they always have a nice selection of food for their morning breakfast. I will continue to frequent here and I strongly recommend them to everyone.

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Was this review helpful? Yes 1
West Des Moines
1 review
1 of 5 stars Reviewed March 30, 2015

For $120 or so a night, I would expect to have clean rooms, nice staff, etc. Instead, I got a room that LOOKED clean, but was not, and a manager that, when presented with the issues I had, was about as rude as she could get. I will NOT stay at this hotel or any other that bears the same... More 

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DruryHotels, General Manager at Drury Inn & Suites West Des Moines, responded to this review

Thank you for taking the time to share your feedback regarding your stay. I would like to apologize for the issues you experienced, and regret to hear of your disappointment with your stay. If you have any any questions or additional concerns beyond what we have discussed, please feel free to contact me at the hotel any time. Sincerely, Kim... More 

Mankato, Minnesota
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 27, 2015

We stopped here on our way to Missouri and it was a very pleasant experience. Everything was new and clean and very upscale looking. They were very accommodating in adjusting the rate since it was almost midnight. I would definitely stay here again.

Was this review helpful? Yes 1
Omaha, Nebraska
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 17, 2015

Very nice, well kept, clean and inviting stay. Definitely one of the nicer Drury Inn's we've stayed in. Very nice large room and especially appreciated the 10pm quite rule. Would recommend and we'll return as needed.

Was this review helpful? Yes 3
RIVERSIDE
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2015

Had my usual great experience at Drury in West Des Moines, Iowa Great hotel, relaxing home away from home. Staff is great to work with and rooms are very nice! Nice evening meal and great breakfast. The place to stay !

Was this review helpful? Yes 1
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