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Drury Inn & Suites West Des Moines

Certificate of Excellence
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5505 Mills Civic Pkwy, West Des Moines, IA 50266
Offers & Announcements
Free Hot Breakfast & Wifi
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Best prices for: 1 room 1 guest
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Drury Inn & Suites West Des Moines
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234 Reviews from our TripAdvisor Community

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Traveler rating
    162
    53
    9
    5
    5
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81
58
9
47
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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  • Portuguese first
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  • All months
    (234)
  • Mar-May only
    (63)
  • Jun-Aug only
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  • Dec-Feb only
    (34)
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Lewes, Delaware
Level Contributor
11 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

I had an outstanding stay at Drury Inn this week while I was in WDM on business. The room and the bathroom were both large, and the room was quiet - I don't think I heard my neighbors at all. The bed was very comfortable, and the bed, room, and bathroom all appeared to be clean and fresh. I enjoyed... More 

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Chicago, Illinois
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

It was my first time staying here and it was picked for it's location as a meeting was set up near by. The suite was very roomy and clean. The staff were very helpful and it was convenient to walk to several places near by.

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Greeley, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Everything could not have been smoother from online res r rvation, checkin, stay, to checkout. Food was pretty good, staff was excellent, and they treat your pets no less than they would as they do you. Very clean, modern, spacious room and no sign any pet had ever been present before our's. We will be using The Drury Inn from... More 

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Brighton
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this property on several occasions and have always had a good stay. Overall, the hotel employees do their best to satisfy special requests and have given room upgrades when possible. I greatly appreciate when a hotel goes the extra mile to keep your business and offers a caring attitude to ALL of their customers.

Review collected in partnership with this hotel

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Cedar Rapids, Iowa
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We were staying at this hotel with a group for a bachelorette party; several rooms were booked. We had a confirmation and credit card confirmed room, which I had booked months prior and called the week of to confirm. At that time, all was good. We arrived (mom of groom) and were told they had over booked, and some people... More 

Was this review helpful? Yes 1
DruryHotels, General Manager at Drury Inn & Suites West Des Moines, responded to this review

Thank you for taking the time to share your feedback. Your comments are very important to me and I'm very sorry that you were not able to stay with us. Your experience when you arrived here at Drury Inn & Suites is very unfortunate and would like to talk with you regarding the situation. Please feel free to contact me... More 

Minneapolis, Minnesota
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was great. I checked in fairly late in the evening, and the staff were very nice, friendly, and check in was quick. My room was very clean! I had no problems with anything, which I really like. I usually deal with funky smells when we stay in hotels, but this one was great, no weird smells. I wasn't... More 

Was this review helpful? Yes 1
Saint Paul, Minnesota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The social hour every evening is great with 3 free drink cards and a huge variety of hot (including hot dogs and mac & cheese) & cold snacks. Basically you have the option to eat there without going out. Which is especially convenient for families with children. Breakfast (included) also has a good variety of options including waffles.

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SW Iowa
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We were booked in with a large group of families for a kids sporting event. We found Drury to be easy to find, with large modern rooms, that were very clean. This location is close to many things with easy access to shopping, dining, and the interstate. They provide many complimentary food and drink options in the lobby, and there... More 

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Minneapolis, Minnesota
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2015

Drury is a good place to stay when visiting Des Moines area - with or without your pet. My 50 lb. traveling companion was warmly welcomed by the Drury staff and the hotel guests. Hotel was packed over the Memorial Day weekend - many parents and lots of young kids attending a softball tournament. Apparently there is QUIET rule that... More 

Was this review helpful? Yes
Saint Louis, Missouri
Level Contributor
82 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed May 19, 2015

This is in a nice location because it is right off of I-35 and I-235 in West Des Moines. Only a 10-minute drive from downtown. Also, there is a brand, new mall right next door with a lot of nice shops and restaurants! The staff is very helpful and plentiful. Very comfortable beds, microwave, frig, cable, etc. Large bathroom with... More 

Was this review helpful? Yes 1
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