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All 16 West Des Moines hotels

Holiday Inn Hotel & Suites West Des Moines-Jordan Creek

3.0 of 5 Hotel   |   6075 Mills Civic Parkway, West Des Moines, IA 50266
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Holiday Inn Hotel & Suites West Des Moines-Jordan Creek
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84%
Ranked #8 of 16 hotels in West Des Moines
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
luv4bigreds Centerville, Iowa
  • Overview
  • Reviews (93)
  • Photos (35)
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  • Room tips (16)
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93 people have reviewed this hotel

Traveler rating
    45
    33
    11
    3
    1
See reviews for
27
13
10
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Centerville, Iowa
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Holiday Inn & Suites on Civic Mills is now our favorite hotel in the Des Moines area! We spent 3 great days and nights at the hotel. It was a very busy place as the USSSA baseball tournament was in the Des Moines area. We were traveling because of that also. Our room was very clean, well taken care of.... More

Was this review helpful? Yes 2
Scott M, General Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Dear Luv4BigReds, Thank you for taking the time to share your experiences at our hotel during your recent trip to Des Moines. We are grateful for the opportunity you provided us to serve your family and team while competing in the USSSA tournaments last weekend, and we are glad you had a great time! I look forward to sharing your... More

Burlington, Iowa
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 23, 2014

Our stay was really nice. The room had plenty of room for the four of us. We weren't crowded at all. There is no bathtub, but a huge walk in shower. If you are with a large group there is really no common area to meet other than the lobby and a couple tables in the pool. We paid a... More

Was this review helpful? Yes
Scott M, General Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Dear Smorcs, I appreciate you taking the time and sharing your thoughts about our hotel after your recent trip to West Des Moines. I am glad to hear that you had a really nice stay, and that you had plenty of room to relax and be yourselves. I agree with you that our large walk-in showers are a very nice... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 19, 2014 via mobile

Overall the hotel was good. The room was clean. The only complaint was the room smelled a little musty. Probably due to hot and humid weather. Bed was fresh and pillows were great. I did not have a bathtub. I don't use one but is you need one make sure you ask to see if they have one. I would... More

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Midlothian, Texas
Contributor
14 reviews 14 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 18, 2014

I read reviews on this hotel and thought it could be a hit or miss kind of experience. Clearly, some reviewers are expecting perfection and have a tendency to highlight a lot of negative. We stayed one night, a Saturday, reserved the room one week before travel by using Reward Night points plus $70. I didn't have enough points for... More

Was this review helpful? Yes 2
Louisville, KY
Top Contributor
152 reviews 152 reviews
36 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed June 10, 2014 via mobile

Let me start by saying I have stayed here on multiple occasions, and have generally been satisfied although it's not my favorite local hotel. However, on a recent stay, I was really let down. I checked into my room in the early evening and noticed that it was a steamy 78 degrees even though it was probably only 80 outside.... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Dear pick6king, Thank you for taking the time to provide feedback on your stay. It is unfortunate the hotel's green initiative prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the future. Sincerely,... More

Des Moines, Iowa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 28, 2014

My wife and I had our wedding reception at this hotel. The management was extremely helpful and accommodating. The food was excellent from Johnny's Steakhouse. We stayed in the Marilyn Suite which was awesome for pre and post wedding events - gift opening, lunch gathering, etc. It was such a great experience I wouldn't change a thing about it.

Was this review helpful? Yes 2
Cheney, KS
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed May 13, 2014

Stayed one night just to be able to dine at the restaurant on property. Unfortunately, the restaurant was very disappointing and the hotel wasn't as nice as many others in the same area that are at the same pricepoint . Although the place was empty, my room was on the top floor clear at the other end of the hallway... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Dear jayhawker101, Thank you for taking time to share your experience with us. I appreciate that you chose our location. I am sorry to hear about any inconvenience you may have had on your recent stay and that the overall service of our restaurant did not live up to your expectations. I have forwarded your feedback to our hotel management... More

Milwaukee, Wisconsin
Senior Contributor
39 reviews 39 reviews
36 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed April 27, 2014

I was looking for a room about a week before arrival -- never a good idea. This was one of the few decent places left on a busy weekend in Des Moines. Was very happy with it. Appeared to be a newer property. Nice quiet room that was clean and had all we needed. Ate a buffet breakfast in restaurant... More

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Waterloo, Iowa
Top Contributor
143 reviews 143 reviews
20 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed April 26, 2014

The staff here is so nice - I arrived at 10:30 in the morning for a conference and after asking where the meeting was being held she started to walk me there and I off-handedly said 'it's probably too early to check in' and she immediately turned around and said 'absolutely not! let's get you checked in!" The restaurant on... More

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Butler, Wisconsin
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed April 2, 2014

My 4 day 3 night stay here was one of the best hotel stays I've had in a long time. Everyone I interacted with was great. Always said something even if it was just a hi. I was really taken a back when I came in after work to go to my room and the lady at the front desk... More

Was this review helpful? Yes
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Additional Information about Holiday Inn Hotel & Suites West Des Moines-Jordan Creek

Address: 6075 Mills Civic Parkway, West Des Moines, IA 50266
Phone Number:
Location: United States > Iowa > West Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites West Des Moines-Jordan Creek 3*
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Also Known As:
Holiday Inn Hotel And Suites West Des Moines-Jordan Creek
West Des Moines Holiday Inn

35 photos of this hotel

Management photos: Courtesy of the property manager

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Dining (10)
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Hotel & grounds (3)
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Room/suite (13)
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Pool/beach area (1)
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Other (9)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Business Hotel in West Des Moines
Hotel Class
Official Description (provided by the hotel)
New Des Moines, Iowa hotel offers comfort and convenience Our newly built Holiday Inn Hotel & Suites in Des Moines offers business and leisure travelers a comfortable stay with premium amenities at an affordable cost. This hotel is near the Des Moines International Airport (DSM) and conveniently situated off Interstate 35, making our choice Des Moines, Iowa accommodations perfectly located for all types of travelers. Corporate travelers can benefit from the close proximity of our Des Moines hotel to many nearby businesses, including Wells Fargo, Principle Financial, the Farm Bureau and Pioneer Dupont. Our hotel features four flexible meeting rooms that can be arranged in eight different styles to accommodate any corporate event. Our non smoking Des Moines hotel offers easy access to many of Iowa's best attractions, including the Living History Farm, Wells Fargo Arena, Adventureland Theme Park and the Prairie Meadows Racetrack & Casino. Valley Junction, Des Moines Art Center and Big Creek Lake are also near our location. While lodging in Des Moines, Iowa, hotel guests can take advantage of the special amenities that our family friendly accommodations have to offer, including an indoor pool, a convenience store and our own restaurant, Johnny's Italian Steakhouse. This steakhouse serves breakfast, lunch and dinner; and kids under 12 eat for free. Be our guest at Holiday Inn and enjoy our great Des Moines hotel room deals. ... more   less 
Number of rooms
137

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