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Holiday Inn Hotel & Suites West Des Moines-Jordan Creek

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6075 Mills Civic Parkway, West Des Moines, IA 50266
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1 room 1 adult
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Holiday Inn Hotel & Suites West Des Moines-Jordan Creek
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156 Reviews from our TripAdvisor Community

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Long Beach, California
Level Contributor
323 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Traveling from Minnesota to the West coast. Stopped here one night. 6th floor, nice room and clean crisp bedding. Excellent check in. Beds were comfortable. Hot shower...just what we needed. Close to the 35W freeway. Restaurant attached that was wonderful, good wine great steaks

Helpful?
Thank lanzie99
Martinsburg, West Virginia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 22, 2015 via mobile

Had to travel to Des Moines for a family medical emergency and they treated us with wonderful hospitality and had a lot of understanding for our situation. The room was very cozy and clean and smelled nice. The restaurant downstairs was very nice, one of the best I've been to. The pool had a nice vibes and was decorated very... More 

Helpful?
Thank Luisa L
Dubuque, Iowa
Level Contributor
66 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed December 6, 2015

We were on the fourth floor but that should have nothing to do with internet. There just was not service. It kept cutting out and then if it did connect it was so slow to load pages...they times out. If you have any desire or need to work and have internet while staying...this is not your place. We thought the... More 

Helpful?
Thank Julie E
ExecutiveTeam, Front Office Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Thank you so much for taking the time out of your day to write this review. We really do appreciate the feedback you've provided. I'm sorry you had trouble with the internet during your stay. We are glad you enjoyed the rest of your stay at Johnny's Holiday Inn and Suites and truly hope you stay with us the next... More 

Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 6, 2015 via mobile

The check in for perfect with no wait. The room spacious, clean and had a great shower and lots of counter space. The lighting in the bathroom could have been slightly better. The duvet cover was very light and had to turn up the heat to stay warm. The hotel had a really great breakfast buffet with so many good... More 

Helpful?
Thank Karen R
ExecutiveTeam, Front Office Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Karen, Thank you so much for your kind words. We are so glad you enjoyed the size and cleanliness of the room. We are also happy that you enjoyed the chef inspired breakfast buffet. Thanks again for the kind words and we hope you try Johnny's Holiday Inn and Suites next time you're in town. Thanks, -Matt More 

Level Contributor
3 reviews
5 of 5 stars Reviewed December 5, 2015

A 3Day family stay was refreshing during the last days of a state to state move! Feeling under the weather, the staff was accommodating in delaying cleaning until I was ready for housekeeping. Very courteous & professional staff were quick to help correct a T.V. problem upon arrival and while using room service; the food was hearty & delicious along... More 

Helpful?
Thank Kimberly M
ExecutiveTeam, Front Office Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Kimberly, Thank you for taking the time to write this review. We really appreciate the kind words and are so glad you enjoyed the room service and the courteous nature of our staff. Thanks again for staying at Johnny's Holiday Inn & Suites and we are so glad to hear you will be recommending us to friends and family. Thanks,... More 

texas
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed November 3, 2015 via mobile

I been a holiday Inn regular since 2005 and IHG member for over 6 years. Blind member for about 5 1/2 years and not so blind for last 6 months. I noticed that either IHG or holiday Inn hotels ask for my phone number and say Ok thanks for your business and loyalty Mr John doe your price is $169.00... More 

Helpful?
Thank joeytx
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Dear joeytx, Thank you for your review regarding your recent stay at Holiday Inn Hotel & Suites West Des Moines, IA. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to... More 

Naples, Florida
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 21, 2015

Very nice experience. Everyone was very kind and helpful. Situated very well and it was very clean and quiet. I do wish they served breakfast that was included in room fee as this makes it more cost effective

Helpful?
Thank Nancy R
Madison, Wisconsin, United States
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 9, 2015

Stayed here 3 times in the past month. This place is great for business travelers. Lots of great restaurants in the area. Upon checking in had a little issue with my reservaton, but MARY and SCOTT at the front desk quickly resolved it! Will always stay here when in the area!

Helpful?
Thank David P
Omaha, Nebraska
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 3, 2015

Nice, clean hotel. The restaurant is delicious and had wonderful service. Nice pool, hot tub, and workout facility. Close to plenty of shopping and other dining. Nothing out of the ordinary to report, a nice hotel. Would stay here again if in the area!

Helpful?
1 Thank Vanessa U
Brighton, Michigan
Level Contributor
8 reviews
7 hotel reviews
4 of 5 stars Reviewed September 1, 2015

This is about the best a Holiday Inn gets. Great location, very good local chain restaurant on site, nice rooms. A little pricey but you get what you pay for. Many choices for dining close by. The staff seems nice but I didnt have very much interaction with them. One serious downfall, WiFi on the top floor during my stay... More 

Helpful?
Thank Archer01
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