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Holiday Inn Hotel & Suites West Des Moines-Jordan Creek

3.0 of 5 6075 Mills Civic Parkway, West Des Moines, IA 50266
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Certificate of Excellence 2014
Holiday Inn Hotel & Suites West Des Moines-Jordan Creek
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Holiday Inn Hotel & Suites West Des Moines-Jordan Creek
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107 reviews from our community

Traveler rating
    52
    40
    11
    3
    1
See reviews for
33
14
11
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Peoria, IL
Contributor
17 reviews 17 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This property is fairly new, has a restaurant and bar inside and is located very close to local shopping and many restaurants. The rooms are great, showers are large. I would highly recommend this property when staying in WDM.

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Nicosia, Cyprus
Contributor
18 reviews 18 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is an excellent choice for west Des Moines. It's close to the shopping area and is in excellent condition with very clean, modern rooms. It was a pleasant surprise to see a well maintained bathroom, comfortable bed, a safe, flat TV, a coffee machine and an iron. The staff was very friendly and helpful. Would definitely stay here... More 

Was this review helpful? Yes 2
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Very nice place to stay. From the time you walk in you know you are getting what you pay for. We were very pleased with our room and the pool was outstanding to bad the hot tub was broke down at the time we stayed but the pool was very warm, a rarity in heated pools. The only issue we... More 

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Mason City, Iowa, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Let me just say this hotel is beautiful! I loved walking into the lobby & seeing all the trees set up. All of the staff were very pleasant & our room was clean & comfortable. The pool was toasty warm too. So many times heated pools are actually chilly. Not this one! My only disappointment was that the hot tub... More 

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Chariton
Contributor
18 reviews 18 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

What a great gathering place for two, three or even four sister's to get a suite with two bedrooms two baths and a kichenette and living room. Located in the heart of the Jorden Creek area it is close to shopping, restaurants and nightlife if you so desire. We reserved a DVD player and after minor technical diffeculties hooking up... More 

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Dear Linda B, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest like you. While we are pleased with your nice comments, we noticed you gave us a one-star rating. If there... More 

San Francisco, California
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 12, 2014

I have visited this hotel on numerous occasions over the past 2 years while visiting an ailing parent in a nearby retirement community. Each time, without exception, the entire staff is completely professional and most importantly, gracious and accommodating. They go the extra mile. Even gave a free shuttle to and from airport. They also shuttled me back and forth... More 

Was this review helpful? Yes 3
Dewitt, Iowa
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed November 3, 2014

We were in Des Moines for a meeting and stayed at this hotel. The front desk staff were very good at their job and really seemed to enjoy what they do! The room was very nice and clean. Our group ate at Johnny's Steakhouse right there in the hotel and it was really good and we had a super waitress!... More 

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Scott M, General Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Dear Grmamk, Thank you for taking the time to provide your valuable feedback. I'm pleased you found your room nice and clean. I will be sure to share your positive experience in Johhny's with the restaurant team. Feedback such as yours allows us to continue to improve upon our high standards. Please feel free to contact me directly at the... More 

Top Contributor
137 reviews 137 reviews
36 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed October 23, 2014 via mobile

This was my first visit to Iowa and really enjoyed my visit and was very pleased with my stay at this Holiday Inn. Staff member who created me when I checked in was very friendly and I appreciated she welocomed me as a Plantinum member and especially appreciated the free upgrade. You can tell this is a newer hotel; lobby... More 

Was this review helpful? Yes 1
West Dundee, IL
Contributor
12 reviews 12 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 27, 2014

This hotel is really lovely and in a great location. The staff is very nice and helpful. The suite I had was clean, comfortable and big! It was a king suite with living room, kitchenette, bunks in a second bedroom and a large king bedroom. The bathroom was large, clean, had a tub-shower combo and always smelled nice, like they... More 

Was this review helpful? Yes 1
Dodgeville, Wisconsin
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 17, 2014

Had a great stay here, just one night as we passed through the area. Our room was nice, clean, and good sized for our family of four. The bathroom was roomy. There is no tub, just a large shower with glass door, if that's important to you. (Personally, I really liked it, though an extra shelf or two in the... More 

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Hotel & Suites West Des Moines-Jordan Creek

Address: 6075 Mills Civic Parkway, West Des Moines, IA 50266
Phone Number:
Location: United States > Iowa > West Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites West Des Moines-Jordan Creek 3*
Number of rooms: 137
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Also Known As:
Holiday Inn Hotel And Suites West Des Moines-Jordan Creek
West Des Moines Holiday Inn
Hotel Style:
#5 Business Hotel in West Des Moines
#6 Family Hotel in West Des Moines

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