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Holiday Inn Hotel & Suites West Des Moines-Jordan Creek

3.0 of 5 6075 Mills Civic Parkway, West Des Moines, IA 50266
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Certificate of Excellence 2014
Holiday Inn Hotel & Suites West Des Moines-Jordan Creek
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Holiday Inn Hotel & Suites West Des Moines-Jordan Creek
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110 reviews from our community

Traveler rating
    55
    40
    11
    3
    1
See reviews for
33
15
11
42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Louis, Missouri
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The staff was friendly, check in was quick, the room was huge and clean. The staff helped me find some local places. Enjoyed my stay, will / would return. Restaurant was extremely convenient, reasonable and staff was great

Was this review helpful? Yes 3
ExecutiveTeam, Front Office Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Dear Carterkatie7, I'm pleased to hear that you enjoyed your experience at our hotel and at Johnny's Italian Steakhouse here in West Des Moines. Our housekeeping team will be happy to hear that you found our rooms to be clean. Thank you for taking the time to provide your valuable feedback and thank you for choosing to stay with us.... More 

Cascade, Iowa
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel several times for business and personal trips and it doesn't disappoint! It has always been clean and well maintained. The atmosphere is modern and décor is very well done. There is also a restaurant and bar right off the lobby and I've always had good food and service there. The property is very close... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
ExecutiveTeam, Front Office Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Dear 314tonya, Thank you so much for the positive feedback! I'm pleased to hear that you've had nothing but great experiences at Johnny's Italian Steakhouse and enjoy the shopping options at Jordan Creek Mall in West Des Moines. A good nights rest is so important so I'm glad you find our beds and pillows to be comfortable and am happy... More 

Cedar Rapids, Iowa
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this Holiday Inn several times. Also enjoy our stays. The staff is friendly and very accommodating. The rooms are clean and quiet. Comfortable, cozy bed. The pool/hot tub area is clean with plenty clean towels.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Scott M, Front Office Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Dear Virginia E, Thank you for taking the time to review our hotel! I'm pleased to hear that our staff has been friendly and very accommodating during your visits. Our housekeepers will be happy to hear that you found your guest room to be clean, quiet and comfortable. We look forward to the opportunity to serve you again in the... More 

Peoria, IL
Contributor
17 reviews 17 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 3, 2014

This property is fairly new, has a restaurant and bar inside and is located very close to local shopping and many restaurants. The rooms are great, showers are large. I would highly recommend this property when staying in WDM.

Was this review helpful? Yes
Nicosia, Cyprus
Contributor
18 reviews 18 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 3, 2014

The hotel is an excellent choice for west Des Moines. It's close to the shopping area and is in excellent condition with very clean, modern rooms. It was a pleasant surprise to see a well maintained bathroom, comfortable bed, a safe, flat TV, a coffee machine and an iron. The staff was very friendly and helpful. Would definitely stay here... More 

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 2, 2014 via mobile

Very nice place to stay. From the time you walk in you know you are getting what you pay for. We were very pleased with our room and the pool was outstanding to bad the hot tub was broke down at the time we stayed but the pool was very warm, a rarity in heated pools. The only issue we... More 

Was this review helpful? Yes
Mason City, Iowa, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed November 28, 2014

Let me just say this hotel is beautiful! I loved walking into the lobby & seeing all the trees set up. All of the staff were very pleasant & our room was clean & comfortable. The pool was toasty warm too. So many times heated pools are actually chilly. Not this one! My only disappointment was that the hot tub... More 

Was this review helpful? Yes
Chariton
Contributor
19 reviews 19 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 14, 2014

What a great gathering place for two, three or even four sister's to get a suite with two bedrooms two baths and a kichenette and living room. Located in the heart of the Jorden Creek area it is close to shopping, restaurants and nightlife if you so desire. We reserved a DVD player and after minor technical diffeculties hooking up... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Dear Linda B, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest like you. While we are pleased with your nice comments, we noticed you gave us a one-star rating. If there... More 

San Francisco, California
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 12, 2014

I have visited this hotel on numerous occasions over the past 2 years while visiting an ailing parent in a nearby retirement community. Each time, without exception, the entire staff is completely professional and most importantly, gracious and accommodating. They go the extra mile. Even gave a free shuttle to and from airport. They also shuttled me back and forth... More 

Was this review helpful? Yes 3
Dewitt, Iowa
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2014

We were in Des Moines for a meeting and stayed at this hotel. The front desk staff were very good at their job and really seemed to enjoy what they do! The room was very nice and clean. Our group ate at Johnny's Steakhouse right there in the hotel and it was really good and we had a super waitress!... More 

Was this review helpful? Yes
Scott M, General Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Dear Grmamk, Thank you for taking the time to provide your valuable feedback. I'm pleased you found your room nice and clean. I will be sure to share your positive experience in Johhny's with the restaurant team. Feedback such as yours allows us to continue to improve upon our high standards. Please feel free to contact me directly at the... More 

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Additional Information about Holiday Inn Hotel & Suites West Des Moines-Jordan Creek

Address: 6075 Mills Civic Parkway, West Des Moines, IA 50266
Phone Number:
Location: United States > Iowa > West Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites West Des Moines-Jordan Creek 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites West Des Moines-Jordan Creek
West Des Moines Holiday Inn
Hotel Style:
#6 Business Hotel in West Des Moines
#8 Family Hotel in West Des Moines

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