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All 16 West Des Moines hotels

Holiday Inn Hotel & Suites West Des Moines-Jordan Creek

3.0 of 5 Hotel   |   6075 Mills Civic Parkway, West Des Moines, IA 50266
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Holiday Inn Hotel & Suites West Des Moines-Jordan Creek
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85%
Ranked #7 of 16 Hotels in West Des Moines
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
pinecone759 West Dundee, IL
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97 reviews from our community

Traveler rating
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    11
    3
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30
13
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Dundee, IL
Contributor
12 reviews 12 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is really lovely and in a great location. The staff is very nice and helpful. The suite I had was clean, comfortable and big! It was a king suite with living room, kitchenette, bunks in a second bedroom and a large king bedroom. The bathroom was large, clean, had a tub-shower combo and always smelled nice, like they... More

Was this review helpful? Yes 1
Dodgeville, Wisconsin
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 17, 2014

Had a great stay here, just one night as we passed through the area. Our room was nice, clean, and good sized for our family of four. The bathroom was roomy. There is no tub, just a large shower with glass door, if that's important to you. (Personally, I really liked it, though an extra shelf or two in the... More

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Cypress, Texas, United States
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 10, 2014

Stayed here recently for AAU Jr Olympics and was very happy with our choice. Hotel is new, and staff is very friendly. Located near shopping and many restaurants and just a few minutes from downtown Des Moines. We ate at Johnny's and it was surprisingly good. Did not expect a restaurant in a Holiday Inn not to be as good... More

Was this review helpful? Yes 4
Iowa City, Iowa
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 4, 2014

This Drury Inn is located close to Jordan Creek Mall which has lots of great shopping but within the development that the hotel is located are lots of cute boutique shops and restaurants. The complimentary breakfast had a nice assortment and the complimentary popcorn and pop in the afternoon was a pleasant surprise. They also gave me a card for... More

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Centerville, Iowa
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 29, 2014

Holiday Inn & Suites on Civic Mills is now our favorite hotel in the Des Moines area! We spent 3 great days and nights at the hotel. It was a very busy place as the USSSA baseball tournament was in the Des Moines area. We were traveling because of that also. Our room was very clean, well taken care of.... More

Was this review helpful? Yes 2
Scott M, General Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Dear Luv4BigReds, Thank you for taking the time to share your experiences at our hotel during your recent trip to Des Moines. We are grateful for the opportunity you provided us to serve your family and team while competing in the USSSA tournaments last weekend, and we are glad you had a great time! I look forward to sharing your... More

Burlington, Iowa
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 23, 2014

Our stay was really nice. The room had plenty of room for the four of us. We weren't crowded at all. There is no bathtub, but a huge walk in shower. If you are with a large group there is really no common area to meet other than the lobby and a couple tables in the pool. We paid a... More

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Scott M, General Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Dear Smorcs, I appreciate you taking the time and sharing your thoughts about our hotel after your recent trip to West Des Moines. I am glad to hear that you had a really nice stay, and that you had plenty of room to relax and be yourselves. I agree with you that our large walk-in showers are a very nice... More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 19, 2014 via mobile

Overall the hotel was good. The room was clean. The only complaint was the room smelled a little musty. Probably due to hot and humid weather. Bed was fresh and pillows were great. I did not have a bathtub. I don't use one but is you need one make sure you ask to see if they have one. I would... More

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Midlothian, Texas
Contributor
20 reviews 20 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 18, 2014

I read reviews on this hotel and thought it could be a hit or miss kind of experience. Clearly, some reviewers are expecting perfection and have a tendency to highlight a lot of negative. We stayed one night, a Saturday, reserved the room one week before travel by using Reward Night points plus $70. I didn't have enough points for... More

Was this review helpful? Yes 2
Louisville, KY
Top Contributor
152 reviews 152 reviews
36 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed June 10, 2014 via mobile

Let me start by saying I have stayed here on multiple occasions, and have generally been satisfied although it's not my favorite local hotel. However, on a recent stay, I was really let down. I checked into my room in the early evening and noticed that it was a steamy 78 degrees even though it was probably only 80 outside.... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Dear pick6king, Thank you for taking the time to provide feedback on your stay. It is unfortunate the hotel's green initiative prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the future. Sincerely,... More

Des Moines, Iowa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 28, 2014

My wife and I had our wedding reception at this hotel. The management was extremely helpful and accommodating. The food was excellent from Johnny's Steakhouse. We stayed in the Marilyn Suite which was awesome for pre and post wedding events - gift opening, lunch gathering, etc. It was such a great experience I wouldn't change a thing about it.

Was this review helpful? Yes 2
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Additional Information about Holiday Inn Hotel & Suites West Des Moines-Jordan Creek

Address: 6075 Mills Civic Parkway, West Des Moines, IA 50266
Phone Number:
Location: United States > Iowa > West Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites West Des Moines-Jordan Creek 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites West Des Moines-Jordan Creek
West Des Moines Holiday Inn

38 photos of this hotel

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