We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Hotel & Suites West Des Moines-Jordan Creek

Certificate of Excellence
Hotel website
Hotel deals
6075 Mills Civic Parkway, West Des Moines, IA 50266
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Holiday Inn Hotel & Suites West Des Moines-Jordan Creek
Professional photos View all
Browse nearby
Holiday Inn Hotel & Suites West Des Moines-Jordan Creek
Write a Review

118 reviews from our community

Traveler rating
    59
    42
    13
    3
    1
See reviews for
33
18
11
46
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (118)
  • Mar-May only
    (31)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (20)
All months
Cedar Rapids, Iowa
1 review
5 of 5 stars Reviewed yesterday NEW

I was staying at this hotel on Friday April 10th and were were shocked by the atmosphere this this Holiday Inn has. It was very nice! Beautiful Hotel, and the staff was so nice. We had drinks and dinner at the hotel restaurant. We sat near the bar and our waiter casey took great care of us. We kept our... More 

Was this review helpful? Yes 1
Topeka
Top Contributor
124 reviews 124 reviews
46 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

Great property. Great location right by the highway and Jordan Creek Mall. Clean, quiet and comfortable. My only complaint is that they don't serve a complimentary breakfast. A little odd for a Holiday Inn Express.

Was this review helpful? Yes
North Liberty, IA
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The continental breakfast was hot and clean. Rooms were clean and spacious. Hotel was quiet and close to all the things we needed to do while in Des Moines. Coming back in a few weeks and will stay here again!

Was this review helpful? Yes
ExecutiveTeam, Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Dear kresler, Thank you for taking the time to share your experience. I'm glad that you enjoyed our breakfast and found your room to be clean and spacious. Feel free to stop by the front desk if you ever need recommendations for activities in the Jordan Creek or West Glen area. We look forward to an opportunity to serve you... More 

phoenix
Top Contributor
276 reviews 276 reviews
47 hotel reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed March 13, 2015

I typically stay at this hotel for business in West Des Moines and it is very convenient for accessing 2 freeways, a multitude of restaurants and shopping within walking distance. The corporate rate is decent, the room a decent size and the hotel is part of IHG points.

Was this review helpful? Yes
ExecutiveTeam, Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Dear chicago90Phoenix, Thank you for taking the time to review our hotel! I appreciate your valuable feedback and am pleased that you find our location to be convenient for your travels. Thank you for allowing us the opportunity to serve you. We look forward to serving you again soon! Best Regards, Lyle Front Office Executive More 

Preston
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 4, 2015

We stayed there in a suite and upgraded to the Girls Night Out Package. The hotel/restaurant/people where all excellent. The front desk employees were all very helpful! The hotel room was very nice and clean. Couldn't of asked for a better stay! We will be staying there in the future if back in that area!

Review collected in partnership with this hotel

Was this review helpful? Yes
ExecutiveTeam, Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Dear Amanda, Thank you for taking the time to share your experience with others! I'm pleased to hear that your experience at Johnny's Italian Steakhouse was a pleasant one, and that our team at the front desk was helpful during your visit. We look forward to welcoming you back. Thank you for the opportunity to serve you and your friends... More 

Iowa
Top Contributor
100 reviews 100 reviews
37 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed March 2, 2015

Stayed here on business. Even with a corporate discount the rate was still plenty high. Then when I checked in they had NO upgrades for a Platinum member. Breakfast was good and staff was courteous but I'll drive a few miles farther and stay @ a Holiday Inn downtown or on Merle Hay and save a lot of money on... More 

Was this review helpful? Yes
ExecutiveTeam, Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Dear Cy2015, Thank you for your Platinum Elite loyalty and for taking the time to provide your valuable feedback. I'm pleased you found our staff to be courteous and enjoyed the breakfast in Johnny's Italian Steakhouse. It looks as though you stayed with us at a time when the hotel was full. We make every effort to upgrade all of... More 

Zearing, Iowa, United States
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 1, 2015

Great hotel very nice and clean and updated. We ate at the restaurant as well and the food was excellent. There are so many things to do in this area as well, comedy club not to far and a lot of shopping in a short distance. Staff was very friendly and helpful as well

Was this review helpful? Yes
ExecutiveTeam, Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Dear Derek Z, Thank you for taking the time to share your experience! I will be sure to share your excellent review of Johnny's Italian Steakhouse with the restaurant team. I hope you had some time to enjoy a show at The Funny Bone Comedy Club and do a little shopping in West Glen or Jordan Creek Town Center. It... More 

Saint Louis, Missouri
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 18, 2015

The staff was friendly, check in was quick, the room was huge and clean. The staff helped me find some local places. Enjoyed my stay, will / would return. Restaurant was extremely convenient, reasonable and staff was great

Was this review helpful? Yes 3
ExecutiveTeam, Front Office Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Dear Carterkatie7, I'm pleased to hear that you enjoyed your experience at our hotel and at Johnny's Italian Steakhouse here in West Des Moines. Our housekeeping team will be happy to hear that you found our rooms to be clean. Thank you for taking the time to provide your valuable feedback and thank you for choosing to stay with us.... More 

Cascade, Iowa
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 17, 2015

I have stayed at this hotel several times for business and personal trips and it doesn't disappoint! It has always been clean and well maintained. The atmosphere is modern and décor is very well done. There is also a restaurant and bar right off the lobby and I've always had good food and service there. The property is very close... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
ExecutiveTeam, Front Office Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Dear 314tonya, Thank you so much for the positive feedback! I'm pleased to hear that you've had nothing but great experiences at Johnny's Italian Steakhouse and enjoy the shopping options at Jordan Creek Mall in West Des Moines. A good nights rest is so important so I'm glad you find our beds and pillows to be comfortable and am happy... More 

Cedar Rapids, Iowa
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2015

We have stayed at this Holiday Inn several times. Also enjoy our stays. The staff is friendly and very accommodating. The rooms are clean and quiet. Comfortable, cozy bed. The pool/hot tub area is clean with plenty clean towels.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Scott M, Front Office Manager at Holiday Inn Hotel & Suites West Des Moines-Jordan Creek, responded to this review

Dear Virginia E, Thank you for taking the time to review our hotel! I'm pleased to hear that our staff has been friendly and very accommodating during your visits. Our housekeepers will be happy to hear that you found your guest room to be clean, quiet and comfortable. We look forward to the opportunity to serve you again in the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Room/suite (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (6)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (3)
Viewed
Dining (3)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question