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Hilton Garden Inn West Des Moines

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205 South 64th Street, West Des Moines, IA 50266
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Hilton Garden Inn West Des Moines
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Hilton Garden Inn West Des Moines
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Hilton Garden Inn West Des Moines
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298 reviews from our community

Traveler rating
    179
    85
    23
    8
    3
See reviews for
101
60
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87
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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52722
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed yesterday NEW

Have stayed here many times. It is still clean and comfortable. Now there are Keurig coffee makers In The room. Also lobby had ice cold water and coffee to enjoy when you arrive. Great after a day of shopping .

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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Nice breakfast service and efficient personal at all times. The service areas such as the gym was well equipped the walking machines were the best separate from the rest own TV and a great range of speeds and features.

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Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Have found this hotel available around $100., close to the interstate and many food options close by including a Starbucks across the street. Nice extras like water and cookies in the lobby, I would stay again!

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Phoenix, Arizona
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had two rooms for a wedding, one a suite for my daughter and her family. The rooms were very nice! I can't think of one complaint regarding this hotel. They had a very large kiddie pool and the regular pool. The children had a blast in both pools. The location is excellent. Beautiful shopping mall, Costco, many eating establishments... More 

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Harlan, Iowa
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

They were so accommodating! There was a flashing light on the smoke detector that drove me crazy the first night. I mentioned this to them thinking the batteries were low. But, this is something that is always on. They had the maintenance man put a piece of tape over the light and it was perfect! Every staff member I encountered... More 

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Lake Saint Louis, Missouri
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My daughter, her two sons and I took a weekend trip to Des Moines, IA for the boys' basketball tournament. Although I used tripadvisor as a guide in selecting this hotel, my choices were limited as there was, in addition to the basketball tournament, the state track meet, a baseball tournament and soccer tournament all on the same weekend in... More 

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Omaha, Nebraska
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The rooms were nice and extremely clean. The king bed was nice and comfy. The room had a refrigerator and microwave for our leftovers and drinks. Only downside was no free breakfast.There is plenty of parking and lots of restaurants and shopping nearby. It is a nice hotel if you can get a good rate for the night.

Was this review helpful? Yes 1
Rochester, United States
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

On 5/15/2015 we drove to Des Moines as middle point in between our trip to Versailles, MO. and finally stayed at a Best Western. On the 15th we stayed at the Hilton Garden Inn in West Des Moines Iowa. The stay at your hotel was by far the best part of the trip. You need not worry about that hotel... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Wichita, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My rental car was heavily damaged in the hotel parking lot during the night. Very little if any response from staff other than I should file a police report. I have normally had excellent experiences with Hilton Garden Inn, and this facility was pristine as usual but this response really soured me.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I am currently a guest at this hotel and am prompted to write this poor review based on many years of traveling and staying in Hilton properties and noting the steep decline in the overall experience. Simply put, the nickel and diming of the small things. Firstly, I booked on a very busy graduation week end and paying over $200/night... More 

Was this review helpful? Yes 1
HGIWDSM, General Manager at Hilton Garden Inn West Des Moines, responded to this review

Dear upscale2, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a... More 

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