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Hilton Garden Inn West Des Moines

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205 South 64th Street, West Des Moines, IA 50266
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Hilton Garden Inn West Des Moines
Hilton Garden Inn West Des Moines
Hilton Garden Inn West Des Moines
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At a glance

89%
Positive reviews?
KEY AMENITIES
Pool
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
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Hilton Garden Inn West Des Moines
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    322 Reviews from our TripAdvisor Community

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    Traveler rating
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (38)
    Date | Rating
    • English first
    • Portuguese first
    • Any
    English first
    • All months
      (322)
    • Mar-May only
      (80)
    • Jun-Aug only
      (110)
    • Sep-Nov only
      (64)
    • Dec-Feb only
      (68)
    All months
    Minneapolis, Minnesota
    Level Contributor
    38 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 20 helpful votes
    4 of 5 stars Reviewed 2 days ago NEW

    My husband and 2 month old daughter stayed here two nights and were very pleased. We attended a music festival 25 minutes away and enjoyed coming back to our accommodations to shower and sleep. Water/coffee/tea are offered in reception area. Restaurant is just a few tables in the lobby of the hotel- we did not eat there. Rooms are very... More 

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    Springfield, United States
    2 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed 1 week ago

    We met a friend at this hotel in Iowa for a girls weekend and the hotel was awesome. The rooms were perfect and we had a great time. Would highly recommend them to anyone. Even though there were events downstairs, it was quiet and peaceful upstairs when we decided to sleep. The rooms were clean, peaceful and had everything we... More 

    Review collected in partnership with Hilton Garden Inn

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    Le Mars, United States
    1 review
    5 of 5 stars Reviewed 1 week ago

    This is a great place to stay, great location with so many other commercial stores so close in the area. I will give my stay at the Hilton Garden Inn and excellent rating. We would stay again at this hotel just for the convenience. The fact that it so close to major roads, like two interstates is also very helpful... More 

    Review collected in partnership with Hilton Garden Inn

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    Minneapolis, Minnesota
    Level Contributor
    198 reviews
    133 hotel reviews
    common_n_hotel_reviews_1bd8 211 helpful votes
    3 of 5 stars Reviewed 1 week ago

    Overall it was a nice hotel with friendly staff (except the breakfast people). The wifi was good. The drawbacks were that we had a one bedroom suite hoping for some privacy and were sad to see a glass panes door dividing the bedroom from the living room - so much for privacy :(. The beds also creaked a lot and... More 

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    Level Contributor
    16 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    4 of 5 stars Reviewed 1 week ago

    We attended a convention in July. The hotel staff is wonderful...front desk, shuttle drivers, maintenance, restaurant servers....All were extremely kind, and helpful to me and my handicapped friend. The room and meeting rooms were good. The restaurant food and service were excellent. The only problem we experienced was that the hotel's web site states that they have assistive hearing devices... More 

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    Champaign-Urbana, Illinois
    Level Contributor
    136 reviews
    15 hotel reviews
    common_n_hotel_reviews_1bd8 82 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    Our family of 7 stayed here overnight on our return trip to Illinois from Colorado. My husband had reserved 2 suites so that there would be enough room for all of us and we arrived fairly late in the evening - at 10:00 p.m. after driving well over 12 hours. Needless to say, we were all very tired and a... More 

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    west desmoines hilton garden inn, United States
    1 review
    1 of 5 stars Reviewed 2 weeks ago

    They messed up my reservation on arrival and on departure I wanted a late check out till 5and they said ok but on the day of the departure they come at 12.45 and tell me that I need to check out in 15 minutes and that's the policy. They never told me about the policy when I called them 2... More 

    Review collected in partnership with Hilton Garden Inn

    Was this review helpful? Yes
    HGIWDSM, Operations Manager at Hilton Garden Inn West Des Moines, responded to this review

    Thank you again Sheela for taking the moment to talk to me. I'm glad we could work things out. I just wanted to say again that I am sorry for the poor service you received and we are thrilled that you gave us a chance to make this right. Please give me a call or email if there is anything... More 

    Sedalia, Missouri
    Level Contributor
    103 reviews
    34 hotel reviews
    common_n_hotel_reviews_1bd8 32 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    The hotel was great. I got in late and left early, so my stay was not long. The hotel was very clean. It was a little difficult to find and because the area is pretty new my GPS was a little confused. There is a lot of shopping and eating within 1 mile. I would stay here again. Very pleased

    Was this review helpful? Yes
    United States
    1 review
    3 of 5 stars Reviewed 3 weeks ago

    heating cooling is bad thus had a bad night sleep. Was not worth the money for this high quality hotel. They did not listen to my complaint to help. the hotel is very good quality and I expected more help to solve the issue to have a better night sleep

    Review collected in partnership with Hilton Garden Inn

    Was this review helpful? Yes
    Ashland, United States
    1 review
    5 of 5 stars Reviewed 3 weeks ago

    Staff members are very friendly and helpful. This was one of the cleanest hotels I have ever stayed in. We highly recommend it. There are many things to within the area. They have free shuttle to get you there if you do not want to drive.

    Review collected in partnership with Hilton Garden Inn

    Was this review helpful? Yes
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    Other (17)
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