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Hilton Garden Inn West Des Moines

Certificate of Excellence
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205 South 64th Street, West Des Moines, IA 50266
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Hilton Garden Inn West Des Moines
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Hilton Garden Inn West Des Moines
Hilton Garden Inn West Des Moines
Hilton Garden Inn West Des Moines
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292 reviews from our community

Traveler rating
    173
    85
    23
    8
    3
See reviews for
99
58
13
86
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Omaha, Nebraska
Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The rooms were nice and extremely clean. The king bed was nice and comfy. The room had a refrigerator and microwave for our leftovers and drinks. Only downside was no free breakfast.There is plenty of parking and lots of restaurants and shopping nearby. It is a nice hotel if you can get a good rate for the night.

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Rochester, United States
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

On 5/15/2015 we drove to Des Moines as middle point in between our trip to Versailles, MO. and finally stayed at a Best Western. On the 15th we stayed at the Hilton Garden Inn in West Des Moines Iowa. The stay at your hotel was by far the best part of the trip. You need not worry about that hotel... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Wichita, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

My rental car was heavily damaged in the hotel parking lot during the night. Very little if any response from staff other than I should file a police report. I have normally had excellent experiences with Hilton Garden Inn, and this facility was pristine as usual but this response really soured me.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I am currently a guest at this hotel and am prompted to write this poor review based on many years of traveling and staying in Hilton properties and noting the steep decline in the overall experience. Simply put, the nickel and diming of the small things. Firstly, I booked on a very busy graduation week end and paying over $200/night... More 

Was this review helpful? Yes 1
HGIWDSM, General Manager at Hilton Garden Inn West Des Moines, responded to this review

Dear upscale2, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

This Hilton Garden Inn is Newer, Nice & Clean. The room was nice, not fancy but nice. The breakfast was good... the pool is very large with a wading pool for who ever enjoys it like small kids. Close to shopping. Overall very enjoyable a little pricey but supply and demand rules this location for now.

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Corning, Iowa
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel delivers exactly what I expect from a Hilton Garden Inn. Good free wi-fi, clean, well appointed rooms, clean pool/hot tub area, good workout area with all equipment working and an excellent breakfast option. Staff is very helpful and friendly. Will definitely stay here again when in the area. Hotel is located very close to the Jordan Creek Mall,... More 

Review collected in partnership with Hilton Garden Inn

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Cleveland, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We had a very nice stay at this location. Clean and neat rooms, nice people! Location was easy to get to the location. The bar area was nice. Plenty of parking and checking in was a breeze. Access to on and off of interstate was excellent.

Review collected in partnership with Hilton Garden Inn

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Kansas City, MO
Top Contributor
408 reviews 408 reviews
32 hotel reviews
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When I think Hilton I still tend to think upscale from the old days, but I know that Hilton has a range of properties and that this one is more basic. It looks/feels more like a Holiday Inn than a Hilton. We only stayed one night and got a decent night's sleep. The area where this hotel is seems like... More 

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Omaha, Nebraska, United States
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a beautiful hotel, new and clean. It has a great location near the Jordan Creek Mall. There are a lot of restaurants and shops really close. The hotel has a nice breakfast, it was a little pricey at $11 each person. When checking in, the hotel employee was extremely grumpy. She was not interested in welcoming us just... More 

Was this review helpful? Yes 1
Des Moines, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Nice clean place with good amenities and a great hot tub and pool area. I enjoyed being close to the shipping and dining areas in West Des Moines, and my meetings were all located in the hotel - very convenient :)

Review collected in partnership with Hilton Garden Inn

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