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Residence Inn Des Moines West

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160 South Jordan Creek Parkway, West Des Moines, IA 50266
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Residence Inn Des Moines West
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121 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Residence Inn Des Moines West
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United States
Level Contributor
220 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed June 23, 2013

Yes as the title says this is a normal (New Style) Residence Inn, and regular is very good. The rooms are well maintained and, as usual, very clean. Great pillows and good cable selection. Chrystal and Jeremy are top notch front desk folks. The only negative is Suzy, one of the morning breakfast folks. She has a less than cheerful... More 

Was this review helpful? Yes
Nocona50266, Manager at Residence Inn Des Moines West, responded to this review

Thank you for your review and for choosing the Residence Inn for your recent stay. We work very hard to make each of our guests feel welcomed while they are with us. We hope to see you again very soon!! Have a great Summer! Nocona Mollendor Asst. General Manager More 

Lincoln, Nebraska
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed June 19, 2013

The location is tough to beat, on the outskirts of the Jordan Creek Town Center mall, so there are many, many options for food nearby, plus movies and shopping. This also means it's a newer property with well-kept grounds. Very easy drive to/from the interstate. Rooms are spacious, and the basics were all there: comfortable bed, good water pressure and... More 

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South Dakota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 11, 2013

I stayed at The Residence Inn with my dog this past weekend, on 6/8/13. My husband and I recently moved and I was driving 1150 miles with our dog to our new home. West Des Moines, IA was the best place to split up the drive. I drove 670 miles on Saturday and was on the road for over twelve... More 

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Nocona50266, Manager at Residence Inn Des Moines West, responded to this review

Thank you for your review. I'm so sorry your stay with us was not problem free. Our goal is to always make sure each guest feels welcomed and cared for. Please know we have addressed these issues and have taken the proper actions to prevent this from happening again in the future. I take our guests comments very seriously as... More 

Eden Prairie, Minnesota
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 4, 2013

Hotel has a great patio over looking the Jordan Creek Park and Pond. Very short distant to the Jordan Creek Mall and restaurants. Hotel offers happy hour with wine and beer, Also a light supper. We chose to walk the the near by Pei Wei. Continental breakfast.

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Billings, Montana
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 7, 2013

I checked into this hotel for business, and was surprised at how nice it is equipped to handle a family. The room has a full kitchen, with a couch and a king bed. Lots of space available in the room. I did find a used kleenex on the floor when I checked in, which is disgusting, but it was hidden... More 

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Chicago, Illinois
Level Contributor
114 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed April 24, 2013

Stay here whenever I can on travel for work. Great hotel, nice rooms, close to lots of shopping and eating places. Great grounds to just walk around and good breakfast. Never had a bad stay. Sometimes their govt rooms are booked and I have to stay elsewhere. hate that!

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midwest
Level Contributor
230 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed April 17, 2013

This is a very nice hotel. Stayed in a nice two room suite. Room was very clean. The customer service was decent, breakfast was decent. What I liked most about this hotel was the grounds. It is located in the same parking lot as the Mall and I was able to take my dog on a nice, long walk while... More 

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DSM
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed March 18, 2013

Great location for an annual “Girl’s Night Out”. My group of five adult women likes the two bedroom suites. Having two bathrooms works well when five women are getting ready to go out. We usually get a room on the top floor with a fireplace. When it’s windy, there is a loud banging noise outside that is pretty annoying at... More 

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Shawnee Mission, Kansas
2 reviews
5 of 5 stars Reviewed March 7, 2013

The Residence Inn in West Des Moines, Iowa is an outstanding place to stay for many reasons. For starters, it is right across the parking lot from the impressive Jordan Creek Mall. I enjoy this mall more than any mall in the entire Kansas City area. The Residence Inn is aesthetically pleasing in its design, and I appreciate having doors... More 

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Phoenix, Arizona, United States
Level Contributor
181 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed February 24, 2013

Everything here seemed to be better than expected. The staff was universally friendly and professional; the room very clean; the breakfast comprehensive; the facility well-maintained.... The only slight caution I'd offer is that the sound-deadening was a little thin. One can hear the water running next door, folks in the hallways and wind battering the roof or the flagpole. The... More 

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