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Residence Inn Des Moines West

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160 South Jordan Creek Parkway, West Des Moines, IA 50266
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Best prices for: 1 room 1 guest
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119 Reviews from our TripAdvisor Community

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Traveler rating
    67
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Residence Inn Des Moines West
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South Dakota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 11, 2013

I stayed at The Residence Inn with my dog this past weekend, on 6/8/13. My husband and I recently moved and I was driving 1150 miles with our dog to our new home. West Des Moines, IA was the best place to split up the drive. I drove 670 miles on Saturday and was on the road for over twelve... More 

Was this review helpful? Yes 1
Nocona50266, Manager at Residence Inn Des Moines West, responded to this review

Thank you for your review. I'm so sorry your stay with us was not problem free. Our goal is to always make sure each guest feels welcomed and cared for. Please know we have addressed these issues and have taken the proper actions to prevent this from happening again in the future. I take our guests comments very seriously as... More 

Eden Prairie, Minnesota
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 4, 2013

Hotel has a great patio over looking the Jordan Creek Park and Pond. Very short distant to the Jordan Creek Mall and restaurants. Hotel offers happy hour with wine and beer, Also a light supper. We chose to walk the the near by Pei Wei. Continental breakfast.

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Billings, Montana
Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed May 7, 2013

I checked into this hotel for business, and was surprised at how nice it is equipped to handle a family. The room has a full kitchen, with a couch and a king bed. Lots of space available in the room. I did find a used kleenex on the floor when I checked in, which is disgusting, but it was hidden... More 

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Chicago, Illinois
Level Contributor
114 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed April 24, 2013

Stay here whenever I can on travel for work. Great hotel, nice rooms, close to lots of shopping and eating places. Great grounds to just walk around and good breakfast. Never had a bad stay. Sometimes their govt rooms are booked and I have to stay elsewhere. hate that!

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midwest
Level Contributor
219 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 stars Reviewed April 17, 2013

This is a very nice hotel. Stayed in a nice two room suite. Room was very clean. The customer service was decent, breakfast was decent. What I liked most about this hotel was the grounds. It is located in the same parking lot as the Mall and I was able to take my dog on a nice, long walk while... More 

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DSM
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed March 18, 2013

Great location for an annual “Girl’s Night Out”. My group of five adult women likes the two bedroom suites. Having two bathrooms works well when five women are getting ready to go out. We usually get a room on the top floor with a fireplace. When it’s windy, there is a loud banging noise outside that is pretty annoying at... More 

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Shawnee Mission, Kansas
2 reviews
5 of 5 stars Reviewed March 7, 2013

The Residence Inn in West Des Moines, Iowa is an outstanding place to stay for many reasons. For starters, it is right across the parking lot from the impressive Jordan Creek Mall. I enjoy this mall more than any mall in the entire Kansas City area. The Residence Inn is aesthetically pleasing in its design, and I appreciate having doors... More 

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Phoenix, Arizona, United States
Level Contributor
175 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed February 24, 2013

Everything here seemed to be better than expected. The staff was universally friendly and professional; the room very clean; the breakfast comprehensive; the facility well-maintained.... The only slight caution I'd offer is that the sound-deadening was a little thin. One can hear the water running next door, folks in the hallways and wind battering the roof or the flagpole. The... More 

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Monterey, California
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 16, 2013 via mobile

I stayed here on my way passing through from Minnesota to Colorado. It sits in the mall parking lot...was a little hard to find. I was super tired when I stopped and this hotel was perfect for a good nights rest. First, when I checked in the staff was incredibly nice. check in was fast and easy. When I got... More 

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Palm Harbor, Florida
Level Contributor
473 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
5 of 5 stars Reviewed January 13, 2013

Stopped in for short stay and had a wonderful experience. Close to shopping and restaurants. Rooms were clean, the bed was not a typical king but other than that nice room. Breakfast was good and they always kept it stocked. Overall we would return again.

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