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All 16 West Des Moines hotels

Residence Inn Des Moines West

3.0 of 5 Hotel   |   160 South Jordan Creek Parkway, West Des Moines, IA 50266
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Ranked #6 of 16 Hotels in West Des Moines
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed July 9, 2014
Cynthia M Las Cruces, New Mexico
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94 reviews from our community

Traveler rating
    54
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    6
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    3
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31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Residence Inn Des Moines West
See the most recent reviews
Las Cruces, New Mexico
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 9, 2014

My husband and I attended a family reunion/birthday the 4th of July weekend. We selected this facility because of the location. This facility is close to everything you would need,restaurants, mall, department store. The property is beautiful and has a nice relaxing outdoor living area with a pond. My husband had a pleasant check inn. He had a short conversation... More

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Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Cynthia, Thank you so much for taking the time to write a review on TripAdvisor. We appreciate all your truthful feedback. We are glad we were able to make up for it in the end and continue to have you and your husband as loyal Marriott customers. Your feedback is greatly appreciated so we can share with the staff and... More

South Georgia
Top Contributor
111 reviews 111 reviews
15 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed June 30, 2014

Stayed here while in WDM for a class reunion! I love this location! The best restaurants and shopping is directly behind this hotel. You literally walk out your back door and you are there. The rooms are in very nice condition and the front staff is always friendly and helpful! Love the free breakfast too!

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Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Thank you for your wonderful response! We are so glad you enjoyed your stay and were able to enjoy the cloe proximity to the Jordan Creek Towncenter as well. We hope you enjoyed your class reunion and will come back to stay with us in the future when you are in the Des Moines area. More

Iowa
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 21, 2014

I use this residence in semi-annually and am never disappointed. Many hotels in this area of West Des Moines are nice but what makes this Residence Inn stand above them is the staff. The place is always spotless and every staff member is very nice and extremely helpful. The general manager is first rate and does a fantastic job. The... More

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Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Thank you for the kind Trip Advisor post! It’s great to hear that you had an enjoyable experience and we hope to have the opportunity to welcome you back soon. -- Nocona Mollendor General Manager More

Salt Lake City, Utah
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 21, 2014

We booked a room at the last minute during our summer road trip. This place is in a convenient location off the interstate and is situated amongst numerous stores and restaurants. We weren't sure what to expect but found it was fantastic! The room was huge, clean and exceeded every expectation I had. We had a two room suite for... More

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Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Brad: We are so glad you decided to stop during your road trip to stay with us here at the Residence Inn in West Des Moines. We are so happy to hear that you enjoyed your stay and that we exceeded your expectations. It thrills us that you had an above and beyond stay and that you will stay with... More

White Salmon, Washington
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 13, 2014

We were in Des Moines for a family emergency, so booked it online at the last minute, with trepidation, not knowing the city at all. We were so pleased with the location, next to a big mall, with lots of restaurant choices. There is also a big cinema complex. The staff was very friendly and helpful, the people in the... More

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Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Thank you for your review. I am happy that you enjoyed your stay with us and we do apologize about the noise issue that you had. We hope to see you again in the future! More

Urbandale, Iowa, United States
Contributor
17 reviews 17 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 8, 2014

loved staying here... we had a large 2 bedroom. This had a nice sized living room and kitchen. We made quite a few meals here and enjoyed the daily breakfast and M-W supper, which included free beer and wine. My husband also grilled out one night on their grill. The staff is amazingly friendly and very helpful. I even got... More

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Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Thank you for staying with us. We really enjoyed meeting you and family! More

Madison, Wisconsin
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 2, 2014

Property of choice in West Des Moines, can't beat the location if you have any shopping you need to get done - it's close to everything. Walking to the movie theater at night is a nice perk as well. Facilities are well maintained, front desk staff were kind and happy to see our small pug. Room was clean, and as... More

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Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Thank you for your wonderful comments. I am very glad that you had a wonderful stay and look forward to see you again in the future More

Buffalo, Minnesota
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 28, 2014 via mobile

I am not typically one to leave a bad review. I usually try and work out any sort of issue with the hotel management and they are typically helpful. I used my rewards points to book a hotel room at the Jordan Creek Marriott Residence inn for my wife who had to travel to Des Moines, IA to help settle... More

Was this review helpful? Yes 1
Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. You’re a valued customer; everything we do is aimed at... More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 4, 2014

Stayed overnight, a Saturday night during the State wrestling tournament. A hotel filled with rowdy boys and their families. I was concerned about the noise level but even in the room next to the elevator I heard nothing. Staff was really friendly. Room was clean, not huge but perfect for overnight. Location was great. Walked to the mall for a... More

Was this review helpful? Yes
Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Thank you for staying with us! Yes, it gets crazy around here during the tournaments but I am glad to hear that your stay was still great! Hope to see you again soon! More

Iowa
Top Contributor
89 reviews 89 reviews
33 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed March 1, 2014

This is our property of choice when we travel to Des Moines. The location cannot be beat. Once again, we enjoyed our stay. Our room was spotless, bed was comfy & the breakfast was delicious. The gal who takes care of the breakfast room is always so polite & quick to help. I would highly recommend this property!

Was this review helpful? Yes 1
Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Thank you for staying with us! We hope to see you again soon! More

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Additional Information about Residence Inn Des Moines West

Address: 160 South Jordan Creek Parkway, West Des Moines, IA 50266
Location: United States > Iowa > West Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Des Moines West 3*
Number of rooms: 122
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Also Known As:
Residence Inn Des Moines West Hotel West Des Moines
Residence Inn West Des Moines
West Des Moines Residence Inn

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