We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 16 West Des Moines hotels

Residence Inn Des Moines West

3.0 of 5 Hotel   |   160 South Jordan Creek Parkway, West Des Moines, IA 50266
Hotel website
Hotel deals
Hotel packages
Hotel amenities
Special Offer
Earn Rewards Points!
Residence Inn Des Moines West
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Residence Inn Des Moines West to your Saves list
Ranked #6 of 16 Hotels in West Des Moines
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
sgfintl Des Moines, Iowa
Write a Review

97 reviews from our community

Traveler rating
    55
    29
    7
    3
    3
See reviews for
32
16
7
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
  • All months
    (97)
  • Mar-May only
    (19)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (15)
All months
Des Moines, Iowa
Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife, dog and I are staying at this hotel for a couple of months while our new house is being finished. We typically stay at Hilton properties, but because this Residence Inn allows dogs we ended up here. What a nice place! The facilities are being renovated and will be even better in another month or so. The hotel... More

Was this review helpful? Yes
Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Thank you so much for taking the time to give us a great review on TripAdvisor! We love to hear back from our guests, and in this case, we really love to hear back. I will make sure to pass this information along to our staff to motivate them to keep up the hard work and awesome customer service! More

washington, dc
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for about 3 weeks while in Des Moines for business. The hotel staff is very friendly, but the building itself is pretty outdated & run down. (I'm told that they plan on renovating it soon.) The first night or two was fine, but then things got increasingly unbearable. The bed was uncomfortable; I kept blowing... More

Was this review helpful? Yes
Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Thank you for taking the time to write a review on TripAdvisor. We are sorry to hear your stay with us was not perfect and that we missed a number of marks with you. We are disappointed that you felt the need to move to a different hotel because we would have loved the chance to make it right with... More

Chicago, Illinois
Contributor
18 reviews 18 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stopped at the Residence Inn in West Des Moines, IA for one night while on a long multi-day road trip. I booked a 2 bedroom suite in advance knowing that I wanted separate bedrooms, a kitchen, and a location close to a Whole Foods grocery store. This Residence Inn didn't disappoint. It is located in what appears to be... More

Was this review helpful? Yes
Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Thank you so much for taking the time to give us a review on your most recent stay here with us at the West Des Moines Residence Inn! We love to hear from our guests on what they enjoyed about our property and our location. We are glad to hear your stay with us was enjoyable and hope to see... More

Epworth, Iowa
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 21, 2014

We took our 2 children and 3 of their friends. We stayed in the 2 bedroom suite with queen beds. The room was very spacious. There was a fully equipted kitchen with even a dishwasher! Two bathrooms also which was nice, no waiting to shower! We had requested an early check-in, rollaway bed and extra pillows. All met no problem!... More

Was this review helpful? Yes
Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Kate, Thank you for taking the time to review your recent stay with us here at the West Des Moines Residence Inn. We are delighted to hear you enjoyed your stay and especially the 2-bedroom suite. We love to hear compliments so we know what we are doing right and if there is anything we could possibly improve on. We... More

Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 14, 2014

Great location, friendly staff, clean rooms. There is a very good breakfast in the a.m. Located outside a grill, fireplace and fire pit. If you are in West Des Moines this is the place to stay (walk over to the mall).

Was this review helpful? Yes
Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Thank you so much for taking the time to review us on TripAdvisor. We love to hear feedback from our guests on what we are doing well. We are so glad you enjoyed your stay with us and hope that you will come back to stay with us in the future when you are in the Des Moines area. More

San Diego, California
Top Contributor
90 reviews 90 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 27, 2014

My work sometimes brings me to odd places for extended stays. In this instance I worked in southwestern Iowa and Des Moines for several months. This Residence Inn is perfectly sited in West Des Moines. The breakfasts are substantial and the evening nibbles M-Tu-W-Th provide ample sustenance. Solo travelers and families will not be disappointed staying here for a month,... More

Was this review helpful? Yes
Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Thank you for sharing your experience at the Residence Inn Des Moines West at Jordan Creek Town Center through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with... More

Knoxville, Tennessee
Top Contributor
59 reviews 59 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 14, 2014

What a pleasant surprise in Iowa! Not one request was denied. The ladies at the front desk made our stay very comfortable. Breakfast was delicious. The managers reception was over the top. The location next to the Mall was perfect. We shopped until we dropped. The Inn was spotless, the beds were comfortable and the staff made our stay perfect.... More

Was this review helpful? Yes
Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Residence Inn Des Moines West at Jordan Creek Town Center was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us... More

Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 24, 2014

There's something very good going on at the Residence Inn Des Moines West. 1) When I first arrived and asked about movies playing nearby, the (red-haired female) front desk person took the time to actually read off the choices for me. Admittedly, there was no line of people waiting, but this was impressive service. (2) During my stay I became... More

Was this review helpful? Yes
Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Anna Sophia, Thank you so much for taking the time to leave a review about our property on TripAdvisor. We love to hear all of our guests' feedback! We are so glad you enjoyed your stay, but very sorry you got sick during your time in Des Moines. It is great to hear that you had a great experience with... More

San Jose, California
Top Contributor
79 reviews 79 reviews
16 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed August 9, 2014

We arrived at our room with two pieces of luggage. Went to the closet to get out the luggage rack and the closet door would not slide - we had to force it open - and found no luggage rack. We were only staying one night so decided not to bother calling. When we wanted to hang up a few... More

Was this review helpful? Yes
Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Thank you for your review. I'm so sorry your stay with us was not problem free. Our goal is to always make sure each guest feels welcomed and cared for. Please know we have addressed these issues and have taken the proper actions to prevent this from happening again in the future. I take our guests comments very seriously as... More

Rockwell City, Iowa
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 of 5 stars Reviewed August 4, 2014

This hotel was awesome!! WE got a 2 bedroom suite and with each bedroom having it's own bathroom, it was nice with all girls....it was super clean and the hotel had a great outdoor patio area overlooking a pond where there was a gazebo with table & chairs and also a fire pit area with seating around it...we hung out... More

Was this review helpful? Yes
Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

We are so glad you enjoyed our stay with us! We love to hear feedback from our guests so we know what we are doing right. We are happy you enjoyed our central location, as that is one of our many amenites! We also love to hear that you enjoyed our breakfast variety. Our two bedroom suites are very popular... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Residence Inn Des Moines West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Des Moines West

Address: 160 South Jordan Creek Parkway, West Des Moines, IA 50266
Location: United States > Iowa > West Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Des Moines West 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Priceline, Expedia, Hotels.com, TripOnline SA, Despegar.com, Odigeo, Marriott, Orbitz and Tingo so you can book your Residence Inn Des Moines West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Des Moines West Hotel West Des Moines
Residence Inn West Des Moines
West Des Moines Residence Inn

25 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (6)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay