We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 16 West Des Moines hotels

Residence Inn Des Moines West

3.0 of 5 Hotel   |   160 South Jordan Creek Parkway, West Des Moines, IA 50266
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn Up To 25,000 Points
Save Saved
You added Residence Inn Des Moines West to your Saves list
Residence Inn Des Moines West
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
88%
Ranked #6 of 16 hotels in West Des Moines
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Julie_Mike89 Rockwell City, Iowa
  • Overview
  • Reviews (89)
  • Photos (25)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (14)
  • Location
  • More
Write a Review

89 people have reviewed this hotel

Traveler rating
    49
    28
    6
    3
    3
See reviews for
30
15
6
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
San Jose, California
Top Contributor
77 reviews 77 reviews
16 hotel reviews
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We arrived at our room with two pieces of luggage. Went to the closet to get out the luggage rack and the closet door would not slide - we had to force it open - and found no luggage rack. We were only staying one night so decided not to bother calling. When we wanted to hang up a few... More

Was this review helpful? Yes
Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Thank you for your review. I'm so sorry your stay with us was not problem free. Our goal is to always make sure each guest feels welcomed and cared for. Please know we have addressed these issues and have taken the proper actions to prevent this from happening again in the future. I take our guests comments very seriously as... More

Rockwell City, Iowa
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel was awesome!! WE got a 2 bedroom suite and with each bedroom having it's own bathroom, it was nice with all girls....it was super clean and the hotel had a great outdoor patio area overlooking a pond where there was a gazebo with table & chairs and also a fire pit area with seating around it...we hung out... More

Was this review helpful? Yes
Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

We are so glad you enjoyed our stay with us! We love to hear feedback from our guests so we know what we are doing right. We are happy you enjoyed our central location, as that is one of our many amenites! We also love to hear that you enjoyed our breakfast variety. Our two bedroom suites are very popular... More

Garden Grove, California
1 review
3 of 5 stars Reviewed 3 weeks ago

Nice place. Good rooms. The view is okay. The restaurant is good we only ate breakfast there but both times it was good. The pool area and gym are very nice. Dumb that you have to pay to park at the hotel you are staying at.

Was this review helpful? Yes
Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Emily, Thank you for taking the time to review The Residence Inn. I believe you meant to leave this review on the Residence Inn in Downtown Des Moines..? We are located in West Des Moines at the Jordan Creek Towncenter. Our parking is most definitely complimentary and it surrounds both sides of our property as well as directly out front.... More

Cedar Rapids, Iowa
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was a great place to stay while we were in Des Moines. There is so much to do around this hotel with movies, mall, and tons of restaurants. The staff was all very nice, and I'm starting to think Residence Inns hire really good people cuz I've had good interactions with staff at several Residence Inns. Our room... More

Was this review helpful? Yes
Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Thank you so much for taking the time to review us on TripAdvisor. We appreciate ALL feedback so we can share the responses with our staff and within Marriott. We are excited to have you back in the Fall season. More

Omaha, Nebraska
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed here this past weekend as we attended the Des Moines Metro Opera. The staff were all friendly and professional, the room was quiet and comfortable, and the breakfast in the morning great. The only suggestion I would have is-switch the sausage patties! They were like rubber chips with no taste. Other than that the breakfast was wonderfully generous... More

Was this review helpful? Yes
Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Thank you very much for taking the time to review us on TripAdvisor. Any and all feedback is very important to us as we want to make sure our guests are satisfied with all aspects of our property. We are glad you enjoyed the hot continental breakfast but we will make sure to rethink the sausage patties. We are also... More

Las Cruces, New Mexico
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 9, 2014

My husband and I attended a family reunion/birthday the 4th of July weekend. We selected this facility because of the location. This facility is close to everything you would need,restaurants, mall, department store. The property is beautiful and has a nice relaxing outdoor living area with a pond. My husband had a pleasant check inn. He had a short conversation... More

Was this review helpful? Yes
Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Cynthia, Thank you so much for taking the time to write a review on TripAdvisor. We appreciate all your truthful feedback. We are glad we were able to make up for it in the end and continue to have you and your husband as loyal Marriott customers. Your feedback is greatly appreciated so we can share with the staff and... More

South Georgia
Top Contributor
105 reviews 105 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed June 30, 2014

Stayed here while in WDM for a class reunion! I love this location! The best restaurants and shopping is directly behind this hotel. You literally walk out your back door and you are there. The rooms are in very nice condition and the front staff is always friendly and helpful! Love the free breakfast too!

Was this review helpful? Yes
Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Thank you for your wonderful response! We are so glad you enjoyed your stay and were able to enjoy the cloe proximity to the Jordan Creek Towncenter as well. We hope you enjoyed your class reunion and will come back to stay with us in the future when you are in the Des Moines area. More

Iowa
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 21, 2014

I use this residence in semi-annually and am never disappointed. Many hotels in this area of West Des Moines are nice but what makes this Residence Inn stand above them is the staff. The place is always spotless and every staff member is very nice and extremely helpful. The general manager is first rate and does a fantastic job. The... More

Was this review helpful? Yes
Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Thank you for the kind Trip Advisor post! It’s great to hear that you had an enjoyable experience and we hope to have the opportunity to welcome you back soon. -- Nocona Mollendor General Manager More

Salt Lake City, Utah
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 21, 2014

We booked a room at the last minute during our summer road trip. This place is in a convenient location off the interstate and is situated amongst numerous stores and restaurants. We weren't sure what to expect but found it was fantastic! The room was huge, clean and exceeded every expectation I had. We had a two room suite for... More

Was this review helpful? Yes
Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Brad: We are so glad you decided to stop during your road trip to stay with us here at the Residence Inn in West Des Moines. We are so happy to hear that you enjoyed your stay and that we exceeded your expectations. It thrills us that you had an above and beyond stay and that you will stay with... More

White Salmon, Washington
Contributor
18 reviews 18 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 13, 2014

We were in Des Moines for a family emergency, so booked it online at the last minute, with trepidation, not knowing the city at all. We were so pleased with the location, next to a big mall, with lots of restaurant choices. There is also a big cinema complex. The staff was very friendly and helpful, the people in the... More

Was this review helpful? Yes
Nocona50266, General Manager at Residence Inn Des Moines West, responded to this review

Thank you for your review. I am happy that you enjoyed your stay with us and we do apologize about the noise issue that you had. We hope to see you again in the future! More

Owners: What's your side of the story?
If you own or manage Residence Inn Des Moines West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Residence Inn Des Moines West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Des Moines West

Address: 160 South Jordan Creek Parkway, West Des Moines, IA 50266
Phone Number:
Location: United States > Iowa > West Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Des Moines West 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Expedia, Booking.com, Marriott, Priceline, Tingo, Hotels.com, BookingOdigeoWL and Venere so you can book your Residence Inn Des Moines West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Des Moines West Hotel West Des Moines
Residence Inn West Des Moines
West Des Moines Residence Inn

25 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Room/suite (6)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in West Des Moines with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in West Des Moines #6 Business Hotel in West Des Moines
Hotel Class
Official Description (provided by the hotel)
The NEW Des Moines West Residence Inn by Marriott at Jordan Creek Town Center offers all that the business, leisure, and those relocating are seeking. Located minutes away from the headquarters of Wells Fargo, the downtown financial district, and Des Moines International Airport. Our visitors have access to many local attractions including the Iowa Events Center/Wells Fargo Arena, Science and Botanical Center, and Des Moines Civic Center to name a few. Here you will also find shopping, lakeside restaurants, running trails, and an outdoor amphitheater for enjoying concerts and other activities all within walking distance. As the leader in extended stay lodging, our homelike surroundings invite you to relax, and our community atmosphere will make you feel welcome. ... more   less 
Number of rooms
122

Questions & Answers

Questions? Get answers from Residence Inn Des Moines West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer