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All 16 West Des Moines hotels

Staybridge Suites West Des Moines

3.0 of 5 Hotel   |   6905 Lake Drive, West Des Moines, IA 50266
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A recent review
5 of 5 stars reviewed 1 week ago
Mosolomon3 San Francisco, California
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68 people have reviewed this hotel

Traveler rating
    30
    22
    12
    4
    0
See reviews for
16
21
2
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
San Francisco, California
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I were in West Des Moines to witness the birth of our adopted daughter and had to stay until the paperwork was complete; almost 2 weeks. We couldn't have picked a better place to usher our little one into the world! The staff absolutely made our stay; once our daughter was born, they brought us cupcakes and... More

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Milwaukee, Wisconsin
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 24, 2014

We stayed for a long weekend 2/14-2/17. Sarah at the front desk was absolutely amazing! She accommodated any needs we had! She was so friendly and made a great first impression! The rest of the staff were lovely as well but Sarah really is amazing! The rooms were clean, good sized and perfect when traveling with little ones. The pool... More

Was this review helpful? Yes
Jessica_H_12186, General Manager at Staybridge Suites West Des Moines, responded to this review

Dear mauricemoose, Thank you for sharing your experience from your recent stay with us. We are delighted that you enjoyed it here & glad to know you will return. Sincerely, Jessica More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 20, 2014

I have stayed several times at this hotel in the past few weeks and the staff and service always exceeds my expectations. The staff is always pleasant and I am always greeted with a smile. The service is always impeccable and the staff always goes the extra mile to make sure your stay exceeds your expectations. Jessica, who is the... More

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Jessica_H_12186, General Manager at Staybridge Suites West Des Moines, responded to this review

Dear Pink_Panther4747, Thank you for your continued loyalty to our hotel & the IHG brand. My staff & I enjoy seeing you every time you're here, & are very glad that we can always make your stay enjoyable. We'll see you next time!! Sincerely, Jessica More

Dent, Minnesota
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 16, 2014

This hotel is awesome! My husband and I stayed here for two nights with our two small dogs. Number one, they're dog friendly! There was a one time minimal charge but for the kind of room we got, we were o.k. with that. Number two, the rooms or suites have a small kitchen and a couch, making this room more... More

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Jessica_H_12186, General Manager at Staybridge Suites West Des Moines, responded to this review

Dear Chrissy1966MN, Thank you so much for such a descriptive stay experience. What you experienced while staying with us is what my staff & I strive to do for every guest, every time. I am so thrilled that you had such a great stay with us. We look forward to seeing you & your dogs the next time you're in... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 9, 2014

I stayed at this hotel for 2 nights and I will be back. The hotel and my room were very clean. The staff made sure your stay was a pleasant and enjoyable stay. The breakfast was good and had a variety of food options. I only had one issue during my stay and that was my room key did not... More

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Jessica_H_12186, General Manager at Staybridge Suites West Des Moines, responded to this review

Dear Pink_Panther4747, Thank you for your great feedback - we enjoy hearing that our guests enjoy their stay with us. I'm sorry that you were inconvenienced by the keys/door lock not working, but glad to hear that Matthew was able to quickly & efficiently resolve the issue. We look forward to seeing you again. Sincerely, Jessica More

Racine
Top Contributor
56 reviews 56 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 7, 2014 via mobile

We stayed for one night. We were traveling with dogs and they bent over backwards to give us a ground floor room right beside the exit door to take them out. Thank you! This appears to be a brand new hotel, very clean. Breakfast had an excellent variety of hot/cold options. We would definitely stay here again.

Was this review helpful? Yes
Jessica_H_12186, General Manager at Staybridge Suites West Des Moines, responded to this review

Dear ShirlLRacine, Thank you for sharing your stay experience. We are glad that we were able to accommodate you & your dogs. We hope to see you again the next time you're in the Des Moines area. Sincerely, Jessica More

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed December 19, 2013

We will definitely stay here again when we are in the Des Moines area. The hotel is new, very spacious, with great breakfast. It is close to Jordan Creek Mall. We had been to the Civic Center in downtown DM to attend a Broadway musical; it only took about 15 minutes to get to our hotel using the interstate. I... More

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Jessica_H_12186, General Manager at Staybridge Suites West Des Moines, responded to this review

Dear Ann F, I am pleased that you enjoyed your stay with us, & that you were able to easily access all the places you visited while in town. We look forward to seeing you again. Sincerely, Jessica More

Dane County, Wisconsin
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 26, 2013

Hospitality good for TWTh night food/beer, plus workweek and weekend breakfasts are decent with more cold and hot food choices than comparable properties (and even good-quality brands in the hotel's "pantry" for purchase). Make-your-own waffles plus breakfast 'pizza' with breakfast sausage. Made two stays here in Nov '13. Much nicer than cramped Illinois Staybridge properties, with large well-furnished suites (King... More

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Jessica_H_12186, General Manager at Staybridge Suites West Des Moines, responded to this review

Dear Midwestern_Woman, I am pleased to know that you enjoy staying at our hotel when you're in the area, & that you find our amenities to be above average. We look forward to providing you with excellent customer service the next time you're in town! Jessica More

Kansas City, Missouri
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed October 5, 2013

Kudo's to the vivacious head of housekeeping and her cute husband that works part time at the front desk. They really make you feel welcome and part of an extended family when you stay there. Next time I'm in Des Moines I will definitely stay there again...they have a great breakfast and dinner bar.

Was this review helpful? Yes
Jessica_H_12186, General Manager at Staybridge Suites West Des Moines, responded to this review

Dear Eldiabla23, It's wonderful to know that several staff members had a positive impact on your stay. We strive to make you feel at home while away from home. We're looking forward to seeing you the next time you're in town. Jessica More

Wichita, Kansas
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 2, 2013

King Suite-Fun, spin the wheel game, for IHG members upon arrival for pantry treats. Older well maintained facility. Lake behind property. Complimentary guest bicycles, laundry, indoor pool & hot tub, a sparce DVD and book selection. Ample free parking. Felt safe. Crowded room; even though no desk or armchair. Kitchen with full fridge, microwave, cooktop, dishwasher, bar area. No toaster... More

Was this review helpful? Yes
Jessica_H_12186, General Manager at Staybridge Suites West Des Moines, responded to this review

Dear. J W, I am glad to hear that you enjoyed your stay with us. I do apologize for the mistake on billing when you were staying on points. I will re-train the staff of the proper way to handle reward stays. We hope to see you again Jessica More

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Additional Information about Staybridge Suites West Des Moines

Also Known As:
Staybridge Suites West Des Moines Hotel West Des Moines
Staybridge Suites West Des Moines Hotel
Address: 6905 Lake Drive, West Des Moines, IA 50266
Phone Number:
Location: United States > Iowa > West Des Moines
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in West Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites West Des Moines 3*
Official Description (provided by the hotel):
Staybridge Suites West Des Moines Invites Guests to Rest Comfortably Ideally situated near I-80, Des Moines International Airport (DMI) and the Iowa Foundation for Medical Care, Staybridge Suites West Des Moines is an all-suite, upscale, extended stay hotel within close proximity to everything Des Moines has to offer. Long-term guests of our pet friendly Des Moines, Iowa hotel can enjoy all the comforts of home with easy access to shopping at Jordan Creek Town Center and live performances at the Des Moines Art Center. Special events at the Science Center of Iowa and Living History Farms are also less than ten miles away. Business travelers appreciate our extended stay West Des Moines accommodations near Hy-Line International, Wells Fargo and Briggs Corporation. In order to best meet the needs of our professional guests, over 950 sq. ft. of meeting space, a 24-hour business center and free, high-speed Internet access are provided on-site. During your stay, you can enjoy resting in one of our spacious suites with full-service kitchens, exercising in our well-equipped fitness center or relaxing in our indoor, swimming pool. You can start your day by visiting our complimentary breakfast buffet, and end your day by joining us for our community-oriented Sundowner Reception. As you plan your next trip, check out our exceptional Des Moines, Iowa hotel rates and make your reservations with us today. ... more   less 
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