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All 16 West Des Moines hotels

Staybridge Suites West Des Moines

3.0 of 5 Hotel   |   6905 Lake Drive, West Des Moines, IA 50266
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Ranked #8 of 16 hotels in West Des Moines
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
AlCzervik1 Road Warrior
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82 people have reviewed this hotel

Traveler rating
    32
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    15
    4
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
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English first
Emory, Texas
Top Contributor
60 reviews 60 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed 1 week ago

Rude staff, do not expect any help finding elevator from Jessica ! Bad pillows and hard mattress ! We will not be back to this hotel, we have had good luck with staybridge suites, but be forewarned on this one ! Breakfast is horrible and cold, staff unfriendly and concerned about gossiping with each other than helping guests !

Was this review helpful? Yes
Jessica_H_12186, General Manager at Staybridge Suites West Des Moines, responded to this review

Dear Fdrl L, I'm very sorry to hear that the staff was rude & unhelpful. I'd be more than happy to discuss your experience in more detail if you'll contact me at (515) 223-0000. We strive to provide a wonderful stay experience for all of our guests & I'm sorry you didn't receive that. Sincerely, Jessica More

Road Warrior
Top Contributor
141 reviews 141 reviews
141 hotel reviews
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent one night here passing through town, I thought this hotel was OK but I expected better for the price. My room was one of their studio's, not studio suite, so it did not have a full kitchen only a kitchenette with microwave and fridge. I have stayed in many Staybridges and honestly I had no idea that all of... More

Was this review helpful? Yes
Jessica_H_12186, General Manager at Staybridge Suites West Des Moines, responded to this review

Dear AlCzervik1, Thank you for sharing your comments about your recent stay with us. I'm sorry that your room & our hotel didn't meet your expectations. Our property is unique to Staybridge Suites in that we do have a few rooms without the kitchenette. The description of the room type does state wetbar & mini fridge. I will come up... More

Des Moines, Iowa
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel is located in a nice area that is close to stores and a few restaurants. But then the following occurred: First There Was Small Fire On The Second Floor. The Alarms Worked And our Family Evacuated Like We Should Have. My Concern Is The Staff Did Not State What Happened Or if It Was Safe To Return. They... More

Was this review helpful? Yes
Jessica_H_12186, General Manager at Staybridge Suites West Des Moines, responded to this review

Dear Jeff I, I'm glad that you & your family were able to have a good vacation while staying with us. I am terribly sorry about the chaos & confusion caused by the fire alarm going off twice. Thankfully it wasn't a fire, but a broken sprinkler head. I am sorry that the staff didn't communicate to you what the... More

Washington DC
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for two weeks and found it to be a mixed bag. First the good things: The rooms are large and you don't hear a lot of outside noise from other rooms or the halls. The laundry is free. The location is good. They have two PCs and printers you can use at any time. Now... More

Was this review helpful? Yes
Jessica_H_12186, General Manager at Staybridge Suites West Des Moines, responded to this review

Dear jojobeanWashingtonDC, Thank you for commenting about your recent stay with us. I'm glad that the room size made for a comfortable stay. Staybridge Suites as a brand offers the light touch during the week & a full clean once a week for stays 7 days or longer, as well as no service on the weekends unless requested. I am... More

Storm Lake, Iowa
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I always stay here when in the area for business or pleasure, if they aren't booked. The rooms are clean, staff is friendly and helpful, the evening food for guests is substantial and good. The location is excellent for business, shopping, and for recreation. Easy access from I-80. Many fine restaurants located within 5-10 minutes. If road noise and quiet... More

Was this review helpful? Yes
Jessica_H_12186, General Manager at Staybridge Suites West Des Moines, responded to this review

Dear 33Hawkeye44, We appreciate your loyalty! I'm glad that our hotel & it's location offer everything you want/need in a hotel. We'll see you next time!! Sincerely, Jessica More

Iowa City, Iowa
Top Contributor
232 reviews 232 reviews
52 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed July 13, 2014

We don't always get a good night's sleep in a hotel but we did here. Comfortable room, bed and pillows. It was nice to have 3 treadmills plus elliptical in the fitness room - we didn't have to share a treadmill. The hotel is in an executive business area so it's very quiet - no street noise - but still... More

Was this review helpful? Yes
Jessica_H_12186, General Manager at Staybridge Suites West Des Moines, responded to this review

Dear Bountiful-IA, I'm so glad that you were able to relax & get a good night's rest in our bed. We do have very comfortable mattresses & pillows. It's great that you were able to enjoy the fitness center with ease. Thank you for sharing your experience. We look forward to seeing you next time you're in town. Sincerely, Jessica More

Papillion, Nebraska, United States
Contributor
18 reviews 18 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 6, 2014

Just stayed for overnighter had the king bed suit was nice clean the front desk help were friendly , only complaint where thin walls and ceiling as there must have been a group of little kids running around at 6am , but that's on the parents not the hotel. Ac unit worked great as I like it cold at night... More

Was this review helpful? Yes
Jessica_H_12186, General Manager at Staybridge Suites West Des Moines, responded to this review

Dear paplodad, Thank you for sharing your thoughts on your recent stay with us. I am glad that you were comfortable while here. We do hope that we'll see you next time you're in town. Sincerely, Jessica More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 27, 2014

We stayed here while attending a conference. A little confusing to get to and then back on the highway, the signs helped and it became easier. I expected a much higher price when I walked in but was pleasantly surprised at the comparable prices to other hotels in the area. There were many choices for breakfast. We stayed in one... More

Was this review helpful? Yes
Jessica_H_12186, General Manager at Staybridge Suites West Des Moines, responded to this review

Dear Janice C, I'm glad that you were pleasantly surprised with what we have to offer. We strive to give our guests the comforts of home. Thank you for sharing your experience. We hope to see you the next time you're in town. Sincerely, Jessica More

United States
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 13, 2014

This is one of the best experiences we have had at a hotel. The staff, especially Mike at reception and Jacob, who was present during our evening meal, were both outstanding and excellent representatives for this hotel. Check-in was fast, smooth and full of information that made our stay the best it could be. Our room was clean and comfortable... More

Was this review helpful? Yes
Jessica_H_12186, General Manager at Staybridge Suites West Des Moines, responded to this review

Dear ontheroad6, Thank you for your wonderful comments about the staff & hotel! I am glad that you received & experienced the type of service we strive to achieve. We'll see you next time!! Sincerely, Jessica More

New York City, New York
Top Contributor
117 reviews 117 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 12, 2014

This hotel, while having all of the amenities of a finer hotel, still seems a little quaint. The breakfast area takes up most of the lobby,and the "library" was just a single shelf. You could stay a week or stay a lifetime here, as the room had plates and dishes and a kitchen. The tub was excellent! Here you get... More

Was this review helpful? Yes
Jessica_H_12186, General Manager at Staybridge Suites West Des Moines, responded to this review

Dear SFTexan, Thank you for sharing your experience with us. I am glad that your stay was enjoyable. Our library has had a lot of use lately & it will be replenished soon. We hope to see you the next time you're in the area. Sincerely, Jessica More

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Additional Information about Staybridge Suites West Des Moines

Address: 6905 Lake Drive, West Des Moines, IA 50266
Phone Number:
Location: United States > Iowa > West Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites West Des Moines 3*
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Also Known As:
Staybridge Suites West Des Moines Hotel West Des Moines

50 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in West Des Moines
Hotel Class
Official Description (provided by the hotel)
Staybridge Suites West Des Moines Invites Guests to Rest Comfortably Ideally situated near I-80, Des Moines International Airport (DMI) and the Iowa Foundation for Medical Care, Staybridge Suites West Des Moines is an all-suite, upscale, extended stay hotel within close proximity to everything Des Moines has to offer. Long-term guests of our pet friendly Des Moines, Iowa hotel can enjoy all the comforts of home with easy access to shopping at Jordan Creek Town Center and live performances at the Des Moines Art Center. Special events at the Science Center of Iowa and Living History Farms are also less than ten miles away. Business travelers appreciate our extended stay West Des Moines accommodations near Hy-Line International, Wells Fargo and Briggs Corporation. In order to best meet the needs of our professional guests, over 950 sq. ft. of meeting space, a 24-hour business center and free, high-speed Internet access are provided on-site. During your stay, you can enjoy resting in one of our spacious suites with full-service kitchens, exercising in our well-equipped fitness center or relaxing in our indoor, swimming pool. You can start your day by visiting our complimentary breakfast buffet, and end your day by joining us for our community-oriented Sundowner Reception. As you plan your next trip, check out our exceptional Des Moines, Iowa hotel rates and make your reservations with us today. ... more   less 
Number of rooms
90

Questions & Answers

Questions? Get answers from Staybridge Suites West Des Moines staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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