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SpringHill Suites Des Moines West

3.0 of 5
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1236 Jordan Creek Parkway, West Des Moines, IA 50266
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SpringHill Suites Des Moines West
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Ranked #10 of 17 Hotels in West Des Moines
A recent review
5 of 5 stars reviewed 1 week ago
ChristyinChambana Orem, Utah
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109 Reviews from our TripAdvisor Community

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22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Orem, Utah
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We were driving from Illinois to Colorado and stayed here one night. The room was a great oasis for us. We have 5 people in the family, so the two queens and a sofabed were perfect. The room was very clean and nice. Wifi was free and good. Very convenient to the interstate and a mile away from lots of... More 

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Iowa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 18, 2015

We arrived around 7 to a completely booked hotel. The front desk attendant Steve was very busy with the phone ringing off the hook and people waiting to be helped, but the whole while he maintained a professional demeanor and I received hands down the BEST customer service I have experienced from a hotel staff member, took his time to... More 

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Honey Creek, Iowa
1 review
5 of 5 stars Reviewed May 10, 2015

This was a great place for our team to stay for a soccer tournament in the area. The staff, especially the two Steve's, were extremely helpful and went out of their way to make our stay enjoyable. The rooms were great, as way breakfast. The lobby area was a perfect place for our team to relax and enjoy our downtime.... More 

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Level Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 8, 2015

Very friendly and helpful staff. The property is a little dated but I found it very clean. The room was near the back and generally quiet. There hotels are build in a way that allows noise to transfer from the above floor. During this stay that wasn't an issue.

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1 review
5 of 5 stars Reviewed April 4, 2015

Dont look any further. This was our 8th hotel in as many days. Very warm and welcoming atmosphere. Friendly and helpful staff. Large clean updated rooms. Very nice pool. Good breakfast options. Great value! Well done.

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Olathe, Kansas
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed March 30, 2015

This hotel was pretty standard. Check in was easy. Rooms are big with a living room area with desk and pull out couch. TV in bedroom and living room. Walls are very thin though. Pool was small, but the kids had fun regardless. Breakfast had a decent variety - waffles, toast, eggs, biscuits, cereal, etc. Nice location right off I80.... More 

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Tyler C, Manager at SpringHill Suites Des Moines West, responded to this review

Thank you for taking the time to give feed back regarding our hotel. Sounds like you enjoyed the size of the room, breakfast, and the kids enjoyed the pool area. Thanks again for taking the time to give us feedback. More 

Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed March 27, 2015

We were in Des Moines for a family event recently and we were very impressed with this hotel -- I don't know if it is brand new -- but it sure looked like it. Good service. Lovely room. We stay at Marriott properties a bunch -- and I had begun to think there was some miracle formula they had figured... More 

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Street, Maryland
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed February 18, 2015

Stayed here for a business trip. The room was large and clean. The staff was efficient and friendly. The hot breakfast items could have been better. Microwave did not work in the room. The staff never changed it out over my 3 day stay. I was advised to use the one in the hotel kitchen prep area. This was an... More 

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Tyler C, Manager at SpringHill Suites Des Moines West, responded to this review

Thank you for taking the time to give us feedback regarding our hotel. Glad to hear that you enjoyed your stay for the most part. We apologize about your microwave not working, we will forward this along to all hotel staff so we can work together as a team to better serve our guests in the future. Thanks again for... More 

Tulsa, Oklahoma
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 8, 2015 via mobile

We pulled in @ 1 Am in the morning. Gentleman was really nice,even gave us a deal..we were picking my nephew up from a job.they gave us a wake up call. The room was really nice a frontroom with computer/workstation.a nice tv. A private sink a very spacious bathroom very clean. 2 Beds nicely decorated the pillows were just the... More 

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Ottumwa, Iowa
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 3, 2015 via mobile

This is a nice hotel. The rooms are large and very comfortable. The breakfast is good with healthy options like Greek yogurt, fresh fruit, and oatmeal. They have a social hour from 5-7 where they serve snacks and drinks including soda, beer, and wine. It is just down the road from Jordan Creek.

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