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All 16 West Des Moines hotels

SpringHill Suites Des Moines West

3.0 of 5 Hotel   |   1236 Jordan Creek Parkway, West Des Moines, IA 50266
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56%
Ranked #11 of 16 hotels in West Des Moines
A recent review
5 of 5 stars reviewed 1 week ago
Sherri F
  • Overview
  • Reviews (87)
  • Photos (16)
  • Amenities
  • Room tips (11)
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87 people have reviewed this hotel

Traveler rating
    22
    27
    23
    9
    6
See reviews for
27
22
4
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
5 of 5 stars Reviewed 1 week ago

This is a great facility. Easy to find. Clean. Pleasant staff. AWESOME shower!! Paul Mitchell toiletries! Online price was FAR better than 800#. Operator wouldn't match online price! Saved at least $25 online. Will stay here again if in the area

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Cedar Rapids, Iowa
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed here with my daughter and grandchildren and it was the absolute cleanest hotel I have ever stayed in. The staff was friendly and the breakfast was very good. I will definitely stay here again and highly recommend it to all families.

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Chicago, Illinois
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Myself and 8 other of my family members stayed here 6/20-6/22 for a family reunion. The price was right and we were initially very impressed with the cleanliness and the price we paid for the suites we stayed in. The free continental breakfast was a bonus too. In terms of quality & price, this is a five star hotel. However,... More

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Tyler C, Manager at SpringHill Suites Des Moines West, responded to this review

Thank you for taking the time to respond regarding your stay at our property. I apologize about the issues that you had while you stayed with us. I will be forwarding this message to the General Manager. We will be having a staff meeting with the entire staff so we can come up with a better solution to noise with... More

Dayton, Ohio
Top Contributor
88 reviews 88 reviews
52 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed June 17, 2014

This particular hotel is located off I-80 and is clustered with other Marriott hotels in the area: a Marriott Hotel and Fairfield Inn & Suites. After having been on the road for more than 11 hours and having had only 4 hours of sleep the night before, I was super exhausted when we arrived at Springhill Suites, and I just... More

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Tyler C, Manager at SpringHill Suites Des Moines West, responded to this review

Thank you for taking the time to complete your survey and giving us a response regarding our property. I want to apologize about the hotel being short staffed. We are currently in the process of hiring a new associate so issues like this do not happen for future guests. Once again thank you for the response, and I apologize about... More

Ramsey, Minnesota
1 review
1 of 5 stars Reviewed April 26, 2014 via mobile

I will never ever stay at any type of Marriott hotel chain again. I brought a soccer team to the hotel. Before booking we made sure the hotel was sport friendly. We have been told to be quiet in the lobby at 7pm. We have been told that we can't have girls walking the halls. We have been told we... More

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Tyler C, Manager at SpringHill Suites Des Moines West, responded to this review

Thank you for your candid review of your stay. I would like to offer my sincere apologies for the inconvenience you experienced. Please know that we value and take all feedback very seriously as it helps us reach our goal of delivering exceptional service. I will be addressing these matters with my team during our weekly meeting. Best Regards, Abid... More

Iowa Falls, Iowa
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 31, 2014

I don't always expect much when going to a hotel where my meeting is housed, but this hotel was excellent almost all round. The 'almost' refers to the fact that it took 4 phone calls to the hotel and two to my meeting head before my room rate was lowered to the advertised rate, but this may perhpas have been... More

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Cedar Rapids, Iowa
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 5, 2014

Enjoyed a weekend away and had a pleasant stay at this hotel. The location was was right of the interestate and less than 5 minutes from Jordan Creek Mall. Staff were friendly and helpful, rooms clean and spacious, and breakfast has a good selection and satisfying. I would consider staying here again if traveling to the Des Moines area.

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Des Moines, Iowa, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2014

We were looking for a reasonably priced hotel for a quick night away with the kids that had spacious rooms for a reasonable price. Our room was great, the breakfast was great and the pool & hot tub was small but not crowded and the kids had a blast. Everything was clean and everyone was friendly. I would definitely stay... More

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Waterloo, Iowa
2 reviews
4 of 5 stars Reviewed March 3, 2014

Have stayed here in the past, and it was a little nicer than I remember. Previously the hotel had shown signs of wear or shoddy workmanship, but I did not notice any of that this time around. Didn't try out the breakfast, but looked like your typical fare. Again, nothing spectacular, but enough. Location is pretty good as it is... More

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Mountain Lake, Minnesota
Contributor
17 reviews 17 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 27, 2014

We had a family get-together at this property and it was wonderful. The rooms are spacious and allowed for kids to have their space and adults to have their space - while in the same room. The breakfast was good and the coffee great! There was plenty of space for people to eat breakfast without feeling like you are sharing... More

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Additional Information about SpringHill Suites Des Moines West

Address: 1236 Jordan Creek Parkway, West Des Moines, IA 50266
Phone Number:
Location: United States > Iowa > West Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Des Moines West 3*
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Also Known As:
Springhill Suites Des Moines West Hotel West Des Moines
Springhill Suites West Des Moines

16 photos of this hotel

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Room/suite (5)
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Hotel & grounds (2)
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Other (4)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style
#8 Business Hotel in West Des Moines
Hotel Class
Number of rooms
97

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