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SpringHill Suites Des Moines West

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1236 Jordan Creek Parkway, West Des Moines, IA 50266
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1 room 1 guest
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SpringHill Suites Des Moines West
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115 Reviews from our TripAdvisor Community

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Traveler rating
    36
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    27
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    6
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39
25
5
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Parker
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Tyler greeted us in a great way on arrival. All the staff was nice. Hotel was clean and had a good breakfast. Room was quiet. Perkins was next door and Culver's across the street. We would stay here again if in the area.

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Lake Villa, Illinois
Level Contributor
114 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is very clean, we had two comfortable beds plus a separate sitting area with another TV which was nice when one of us stayed up late. Breakfast was good with usual foods, chocolate waffles and strawberry topping were a nice change! Nice part of Des Moines, near large Jordan Creek Shopping Mall.

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Minneapolis, Minnesota
Level Contributor
105 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Larger than average 2-room suite. Nice! Plenty of room to work with couch, table, desk and a wet bar/coffee bar sink and counter in addition to the vanity sink and counter.White, pale gray and white decor makes this room feel like a spa. Beds were ideall, comfortable. Everything was spotless. Bedding was much like I do it at home with... More 

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Shelby Township, Michigan
Level Contributor
156 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This location was well placed. The hotel was incredibly clean. The staff was helpful and courteous, and the price was just right. I will stay here again, if I find myself back in the Des Moines area. There's really nothing to complain about.

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Level Contributor
4 reviews
4 of 5 stars Reviewed July 27, 2015 via mobile

Clean, roomy, but the desk clerk was exceptional. Sharp, attentive, helpful. In today's world of distraction it is refreshing to find a young person focused on the customer and doing his or her job. Reflection on management.

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Beverly Hills, Michigan
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 12, 2015

We've stayed here a couple times, this is a very clean and well-organized property in the Marriott franchise. I think it's the best breakfast I've had in a Springhill/Residence Inn/Fairfield Inn. Fresh strawberries, several items on the "oatmeal bar", juice and coffee were good, great pastry selection. We had a room with two queens and a pull out sofa in... More 

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Orem, Utah
Level Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 29, 2015

We were driving from Illinois to Colorado and stayed here one night. The room was a great oasis for us. We have 5 people in the family, so the two queens and a sofabed were perfect. The room was very clean and nice. Wifi was free and good. Very convenient to the interstate and a mile away from lots of... More 

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Iowa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 18, 2015

We arrived around 7 to a completely booked hotel. The front desk attendant Steve was very busy with the phone ringing off the hook and people waiting to be helped, but the whole while he maintained a professional demeanor and I received hands down the BEST customer service I have experienced from a hotel staff member, took his time to... More 

Was this review helpful? Yes 1
Honey Creek, Iowa
1 review
5 of 5 stars Reviewed May 10, 2015

This was a great place for our team to stay for a soccer tournament in the area. The staff, especially the two Steve's, were extremely helpful and went out of their way to make our stay enjoyable. The rooms were great, as way breakfast. The lobby area was a perfect place for our team to relax and enjoy our downtime.... More 

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Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 8, 2015

Very friendly and helpful staff. The property is a little dated but I found it very clean. The room was near the back and generally quiet. There hotels are build in a way that allows noise to transfer from the above floor. During this stay that wasn't an issue.

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