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Courtyard by Marriott Des Moines West/Jordan Creek

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410 S. 68th Street, West Des Moines, IA 50266
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Courtyard by Marriott Des Moines West/Jordan Creek
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Courtyard by Marriott Des Moines West/Jordan Creek
Courtyard by Marriott Des Moines West/Jordan Creek
Courtyard by Marriott Des Moines West/Jordan Creek
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95 Reviews from our TripAdvisor Community

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Traveler rating
    45
    34
    8
    5
    3
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34
15
5
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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Pittsburgh, Pennsylvania
2 reviews
5 of 5 stars Reviewed yesterday NEW

Fantastic place with wonderful employees! Extra helpful and kind. Very clean room and comfortable bed and just overall great place to stay. Loved manager - Troy Bliss and bartender/ chef - Matt. Had great breakfast - nice television, refrigerator, clean pretty bathroom. We drove from Pittsburgh, PA and stayed on the way to CA and made it a point to... More 

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Hochspeyer, Germany
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Fabulous room! Clean and modern! However, we're platinum-level and we were across from the elevator. Too much noise in the hall. I wish my husband would have said something! Other than that, it was great! Lots of shopping and restaurants nearby.

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John H, General Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

Thank you for taking the time to review us on Trip Advisor. We are glad to hear that enjoyed the fabulous, clean, and modern room. We hope to see you again soon when your travels bring you to West Des Moines. More 

Flower Mound, TX
Level Contributor
87 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for business. Comfortable room and attentive staff. Flight was cancelled and staff immediately rebooked our rooms. Wifi was good and onsite restaurant was your typical Courtyard restaurant.

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John H, General Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

Thank you for your five star review! We are glad that you had such a wonderful experience during your stay. We look forward to the opportunity of welcoming you back to the Courtyard West Des Moines/Jordan Creek in the near future! Best Regards, John H More 

Rapid City, South Dakota
Level Contributor
205 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel convenient to the Wells Fargo campus in west Des Moines, walking distance to some restaurants and shopping. Seems to be relatively new (or recently renovated). Friendly and helpful staff was able to answer my questions. Everything you expect from Marriott.

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Tharaldson H, Guest Relations Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

Thank you for your kind review. We are so pleased that we were able to provide you with the service you expect from Marriott. We hope to be able to serve you again in the future. Safe Travels, Cindy D. Courtyard West Des Moines/Jordan Creek More 

San Antonio, Texas
Level Contributor
334 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 stars Reviewed May 12, 2015

Stayed eleven (11) nights at this location and was great except for three very small things. The people at the front desk, shoutout to Vicki, are as nice as could be and courteous to a guests needs and wants. Housekeeping kept the rooms clean and the Bistro is always welcomed for the odd hour cravings and quality coffee in the... More 

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Troy B, Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

Thank you for taking the time to review us on Trip Advisor. We are glad to hear that your experience with the staff and the hotel. We hope to see you again soon when your travels bring you to West Des Moines. More 

Shoreview, Minnesota
2 reviews
5 of 5 stars Reviewed May 7, 2015

The staff at the hotle was very helpful. They were attentive to assit with anything you need. They were friendly and went out of their way to make the guests happy. We were traveling with a soccer team and they treated all the gilrs as adults and were respectful of their needs.

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Tharaldson H, Guest Relations Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

m0mma2, We are so pleased that you enjoyed your stay at the Courtyard by Marriott Des Moines West/Jordan Creek. We pride ourselves on trying to meet the needs of every guest, be it the business traveler during the week or the sports teams and families that we see on weekends. Thank you for taking time to post the review and... More 

Fort Dodge, Iowa
Level Contributor
61 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed April 26, 2015

Due to weather canceling a ball clinic in Omaha we drove over to Des Moines and decided to stay at the Courtyard located near the Jordan Creek shopping area. We didn't checkout a lot of the hotel amenities so can't really address the pool, bistro, etc. The overall appearance of the hotel was good. For a hotel only a couple... More 

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Troy B, Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

Thank you so much for taking the time to fill out a review on Trip Advisor. While I am happy to hear that as a whole you enjoyed the hotel and its decor/cleanliness, I apologize for the beds not being firm enough for your comfort. Please if you find yourself in the West Des Moines area again, we look forward... More 

talihina
Level Contributor
238 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed April 19, 2015 via mobile

New hotel great location on south side of Des Moines and close to shopping and eating variety. Comfortable beds / good water pressure with hot water. Elevator in center of hotel and a concierge service in lobby to help with local dining and shopping. Could do without the Starbucks coffee in lobby but a nice place.

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Troy B, Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

Thank you so much for taking the time to fill out a review on Trip Advisor. I am happy that your interactions with the guests were positive and you were pleased by the hotels amenities and accommodations. We hope that in the future if you travel to West Des Moines again we will be able to provide you with an... More 

Louisville, Colorado
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 19, 2015

The staff is very nice, and that's the only reason I've given the property an average rating. It's more accurately characterized as poor. Despite the pleasantness of the staff, they don't seem to be able to execute well. I'm not sure our room was cleaned before we arrived. At a minimum, they didn't stock up the bathroom with soap and... More 

Was this review helpful? Yes
Troy B, General Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

Thank you so much for taking the time to fill out a review on Trip Advisor. Although I am happy that your interactions with the guests were positive, I apologise that our hotel did not meet your expectations as a whole. We hope that in the future if you travel to West Des Moines we will be able to provide... More 

Minneapolis, Minnesota
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 19, 2015

Hotel was clean, staff was great. Nothing special, but standard Marriott Courtyard. This area has a lot of shopping and restaurants. You will need a car to get to get to any of them. Breakfast and drinks are available in the lobby.

Was this review helpful? Yes 1
Kelsey N, General Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

Chirssy, Thank you very much for your kind words towards our team here at the Courtyard Marriott Jordan Creek. We know you have a choice in your lodging needs, and thank you for choosing to stay with us. May I ask if there is anything that we could have done better? We are always looking to grow and improve, and... More 

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