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All 16 West Des Moines hotels

Courtyard by Marriott Des Moines West/Jordan Creek

3.0 of 5 Hotel   |   410 S. 68th Street, West Des Moines, IA 50266
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Ranked #4 of 16 hotels in West Des Moines
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
RJA52 Independence, Iowa
  • Overview
  • Reviews (72)
  • Photos (30)
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  • Room tips (13)
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72 people have reviewed this hotel

Traveler rating
    35
    23
    6
    5
    3
See reviews for
26
8
4
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Independence, Iowa
1 review
5 of 5 stars Reviewed 3 weeks ago

I travel a lot for business, so I appreciate a clean room, friendly staff and being located near restaurant and malls. I will be staying at this hotel when I travel back to the Des Moines IA area for business or pleasure.

Was this review helpful? Yes
Kristen A, General Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

We appreciate your feedback. I am delighted that your stay, amenities and the service provided were to your liking. We look forward to the next time your future traveling brings you back to the West Des Moines area! More

Papillion, Nebraska
Top Contributor
50 reviews 50 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We did not use our room much which is too bad considering we found such a great place to stay. This hotel is very clean, check in was a breeze. If I had to find something wrong with our room I would say that it is missing a mirror in the bedroom area. The only mirror is in the bathroom.... More

Was this review helpful? Yes
Kristen A, General Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

I am happy that you enjoyed your stay with us and that the facilities were what you expected and deserve. We appreciate your time in sharing with us your expereince! More

Palo, Iowa
1 review
5 of 5 stars Reviewed 4 weeks ago

I was there with family and the hotel was very clean and modern. The staff was very friendly. We were close to many resturaunt and the mall. We travel to this area often so I believe we will be coming back to this hotel for sure.

Was this review helpful? Yes
Kristen A, General Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

Thank you for your kind words. We really appreciate you taking the time to tell us how wonderful your experience was. We are looking forward to your next stay with us! More

Omaha, Nebraska
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is very nice! All staff was friendly and helpful! The room was clean and spacious. Courtyard is near lots of shopping and the interstate. I would recommend this hotel and I will definitely stay there again!

Was this review helpful? Yes 1
Kristen A, General Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

Dear Bennett, I am delighted you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. We appreciate your time in sharing with us your experience! More

Portland, Oregon
Contributor
18 reviews 18 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 17, 2014

The staff really made this Courtyard stand out; the staff as of July 2014 is excellent. The rooms are generally clean, quiet, and comfortable. I did have problems with the wi-fi in the room, but after reporting it they promptly took care of the issue.

Was this review helpful? Yes 1
Kristen A, General Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

Thank you so much for taking the time to review us on TripAdvisor! We take great pride in our service and we are so happy to hear we exceeded your expectations! More

Shanghai, China
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 12, 2014

We were so pleased to have spent the night at this pleasant, clean and comfortable hotel. The room was so nice. I can't remember ever staying in a room with so many outlets. (even the bathroom) My sister was with me and she doesn't like any hotel but this one was an exception because of the cleanliness and price. It's... More

Was this review helpful? Yes
Kristen A, General Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

Thank you so much for your kind words. We are truly delighted to be able to exceed your expecations. Please keep us in mind the next time you are in the Des Moines area! More

Muscatine, IA
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 29, 2014

Stayed for two days for our sons state baseball tournament. Understood that there would be a lot of young boys running around. Hotel made us sign a contract stating we would keep noise to a minimum because we were with a team but apparently never felt the need to enforce it. We were placed at the end of a hall... More

Was this review helpful? Yes
Kristen A, General Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

Please accept our most sincere apology for any inconvenience that you may have encountered. We have taken the proper procedures to prevent this from happening in the future. Again, we greatly apologize for your unsatisfactory stay. We hope you can give us another chance at exceeding your expectations. More

Midwest
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 17, 2014

In a great area, close to shopping, dining, and more. One of those hotels where you just knew it was going to be great. Clean exterior, lobby, rooms. Friendly staff, and was like-new condition all around. I would highly recommend this hotel if staying in the Des Moines area. Just a short 10-15 drive to downtown.

Was this review helpful? Yes
Kristen A, General Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

Thank you so much for your 5 star review on us! We are excited to hear you enjoyed our hotel as much as we love working here! More

Midlothian, Virginia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 2, 2014

I would. to be sitting at the airport if Alicia had not helped me find a locksmith at 4 in the airport. I work up for a 6am flight out of Des Moines and realized I locked my keys in the car. Alicia was IMMEDIATELY on the phone calling every locksmith in town. Even when she couldn't fine one, she... More

Was this review helpful? Yes
Kristen A, General Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

Thank you so much for your feedback. We are more than thrilled that Allicia went above and beyond to accomodate your needs. We look forward to seeing you in the near future! More

Iowa City, Iowa
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 29, 2014

This was my second stay here and I was much more impressed than my previous stay (which was as part of a team, and we probably got the last/worst room in the hotel!). Room was very spacious; everything was clean and neat; the front desk staff were friendly and welcoming. We thoroughly enjoyed our stay here.

Was this review helpful? Yes
Kristen A, General Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

We are delighted that you chose to stay with us again! Thank you so much for keeping us in your thoughts to accommodate your travels. We take pride in making you feel right at home. More

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Additional Information about Courtyard by Marriott Des Moines West/Jordan Creek

Address: 410 S. 68th Street, West Des Moines, IA 50266
Phone Number:
Location: United States > Iowa > West Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Des Moines West/Jordan Creek 3*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in West Des Moines #5 Family Hotel in West Des Moines
Hotel Class
Number of rooms
98

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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