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Courtyard by Marriott Des Moines West/Jordan Creek

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410 S. 68th Street, West Des Moines, IA 50266
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1 room 1 guest
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Courtyard by Marriott Des Moines West\/Jordan Creek
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98 Reviews from our TripAdvisor Community

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Traveler rating
    47
    35
    8
    5
    3
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35
15
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Des Moines, Iowa
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just stayed here for one night on our way to Missouri. It was clean, comfortable, and just what we expect when staying at a Courtyard property. Beds were comfy. My only complaint is that they need to put a mirror in the room itself. It's hard to get ready in a bathroom that everyone else needs to use, and... More 

Was this review helpful? Yes 1
Smithtown, New York
Level Contributor
83 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean comfortable spacious standard room with modern decor. The staff here were courteous and polite, very helpful. Places to eat are within walking distance. Bar area also clean neat and had a great selection of drinks and beers for a hotel bar. No negatives here. Just a nice place to stay.

Was this review helpful? Yes
Tharaldson H, Guest Relations Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

Thank you Deeeze for reviewing our hotel. We are glad you enjoyed our location and the hotel facilities. Please visit us again when your travels bring you back to the area. Have a wonderful day, Cindy Dulaney Courtyard by Marriott Des Moines West/Jordan Creek More 

Cedar Rapids, Iowa
Level Contributor
129 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel lived up to the standards of a Courtyard. Nice clean comfortable rooms modern decor. Check in service was friendly and helpful. Only draw back is its a little tricky to get into from the Jordan Creek Mall. Overall a nice expierence. Would recomend if staying in the Jordan Creek area.

Was this review helpful? Yes
Tharaldson H, Guest Relations Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

tmyankee15, We are so pleased that you enjoyed your stay at the Jordan Creek Courtyard. Thank you for your review and for sharing your experience. We hope to be your #1 choice for lodging when you are in the area. Have a great day, Cindy Dulaney Courtyard by Marriott Des Moines West/Jordan Creek More 

Pittsburgh, Pennsylvania
2 reviews
5 of 5 stars Reviewed July 27, 2015

Fantastic place with wonderful employees! Extra helpful and kind. Very clean room and comfortable bed and just overall great place to stay. Loved manager - Troy Bliss and bartender/ chef - Matt. Had great breakfast - nice television, refrigerator, clean pretty bathroom. We drove from Pittsburgh, PA and stayed on the way to CA and made it a point to... More 

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Tharaldson H, Guest Relations Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

Hi Duffy 0302, Thank you for sharing with our TripAdvisor readers. We are delighted to hear that you enjoyed your stay with us, while on your trip. We will make sure to share your comments with Matt and Troy. We love to hear when our staff has made a lasting impression on our guests. Have a safe trip! Cindy Dulaney... More 

Hochspeyer, Germany
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 8, 2015

Fabulous room! Clean and modern! However, we're platinum-level and we were across from the elevator. Too much noise in the hall. I wish my husband would have said something! Other than that, it was great! Lots of shopping and restaurants nearby.

Was this review helpful? Yes
John H, General Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

Thank you for taking the time to review us on Trip Advisor. We are glad to hear that enjoyed the fabulous, clean, and modern room. We hope to see you again soon when your travels bring you to West Des Moines. More 

Flower Mound, TX
Level Contributor
100 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed June 30, 2015

Stayed here for business. Comfortable room and attentive staff. Flight was cancelled and staff immediately rebooked our rooms. Wifi was good and onsite restaurant was your typical Courtyard restaurant.

Was this review helpful? Yes
John H, General Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

Thank you for your five star review! We are glad that you had such a wonderful experience during your stay. We look forward to the opportunity of welcoming you back to the Courtyard West Des Moines/Jordan Creek in the near future! Best Regards, John H More 

Rapid City, South Dakota
Level Contributor
207 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
4 of 5 stars Reviewed June 25, 2015

Nice hotel convenient to the Wells Fargo campus in west Des Moines, walking distance to some restaurants and shopping. Seems to be relatively new (or recently renovated). Friendly and helpful staff was able to answer my questions. Everything you expect from Marriott.

Was this review helpful? Yes
Tharaldson H, Guest Relations Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

Thank you for your kind review. We are so pleased that we were able to provide you with the service you expect from Marriott. We hope to be able to serve you again in the future. Safe Travels, Cindy D. Courtyard West Des Moines/Jordan Creek More 

San Antonio, Texas
Level Contributor
339 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 stars Reviewed May 12, 2015

Stayed eleven (11) nights at this location and was great except for three very small things. The people at the front desk, shoutout to Vicki, are as nice as could be and courteous to a guests needs and wants. Housekeeping kept the rooms clean and the Bistro is always welcomed for the odd hour cravings and quality coffee in the... More 

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Troy B, Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

Thank you for taking the time to review us on Trip Advisor. We are glad to hear that your experience with the staff and the hotel. We hope to see you again soon when your travels bring you to West Des Moines. More 

Shoreview, Minnesota
2 reviews
5 of 5 stars Reviewed May 7, 2015

The staff at the hotle was very helpful. They were attentive to assit with anything you need. They were friendly and went out of their way to make the guests happy. We were traveling with a soccer team and they treated all the gilrs as adults and were respectful of their needs.

Was this review helpful? Yes
Tharaldson H, Guest Relations Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

m0mma2, We are so pleased that you enjoyed your stay at the Courtyard by Marriott Des Moines West/Jordan Creek. We pride ourselves on trying to meet the needs of every guest, be it the business traveler during the week or the sports teams and families that we see on weekends. Thank you for taking time to post the review and... More 

Fort Dodge, Iowa
Level Contributor
64 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed April 26, 2015

Due to weather canceling a ball clinic in Omaha we drove over to Des Moines and decided to stay at the Courtyard located near the Jordan Creek shopping area. We didn't checkout a lot of the hotel amenities so can't really address the pool, bistro, etc. The overall appearance of the hotel was good. For a hotel only a couple... More 

Was this review helpful? Yes
Troy B, Manager at Courtyard by Marriott Des Moines West/Jordan Creek, responded to this review

Thank you so much for taking the time to fill out a review on Trip Advisor. While I am happy to hear that as a whole you enjoyed the hotel and its decor/cleanliness, I apologize for the beds not being firm enough for your comfort. Please if you find yourself in the West Des Moines area again, we look forward... More 

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