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Baymont Inn & Suites Waterloo

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1945 LaPorte Road, Waterloo, IA 50702 (Formerly Comfort Inn Waterloo)
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1 room 1 adult
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Baymont Inn & Suites Waterloo
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141 Reviews from our TripAdvisor Community

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Level Contributor
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

I booked a handicap accessible room so the hotel was given 24 hr notice. When I arrived, the hotel had 2 designated handicap parking places. One was filled with a vehicle and the other was half filled with snow plow piles so it was unusable. I did take pictures! I had to park halfway down the building. I had my... More 

Helpful?
Thank Belinda C
Margeever12, General Manager at Baymont Inn & Suites Waterloo, responded to this review

I am sorry that you did not like your stay with us. Yes the location of the handicap parking spots are not close to the handicap rooms. The handicap spots were not plowed in. When you had issues with the internet connection we do ask that you call the front desk to get assistance, and after speaking with the afternoon... More 

Milwaukee, Wisconsin
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was very clean and the rooms were quite pleasant and well appointed. The staff did everything possible to ensure our stay was comfortable. We didn't have the breakfast and didn't even see it but it looked like they would have a couple of hot offerings.

Helpful?
Thank Janis K
Paducah, Kentucky
1 review
1 of 5 stars Reviewed 3 weeks ago

I booked a king suite in advance through reservation line after confirming that the hotel was pet friendly (my spouse has medical condition that requires a larger bed for his comfort). We were also traveling with our 12 year old son and Shih Tzu. After driving 9 hours we arrived at the hotel and checked in. When I opened the... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank X4090WMchristines
Margeever12, General Manager at Baymont Inn & Suites Waterloo, responded to this review

I am sorry that you did not like your stay at our hotel. We have is clearly marked the we do not allow pets in our suites. When you spoke with the manager on the phone this was explained to you. We did offer a room with two beds to make you more comfortable. The hotel was not informed that... More 

Waterloo, Iowa
1 review
3 of 5 stars Reviewed January 3, 2016

If you want to pay 100.00 plus for a room that would cost 50.00 any place else this is the place to go. Breakfast was so bad we could not find one thing to eat. Hot milk and just nasty. Bathroom don't plan on closing the door because there is not enough room to sit down and close it. Sorry... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank debbiej269
Margeever12, General Manager at Baymont Inn & Suites Waterloo, responded to this review

We offer a good value for the cost of our rooms. We offer a full hot breakfast with scrambled eggs, sausage gravy, biscuits, 2 types of waffles, 4 types of cereal, oatmeal, white bread, wheat bread, raisin bread, bagels, muffins, Danish, yogurt, hard boiled eggs, blueberry toping for waffles, orange juice, apple juice, hot chocolate, coffee and milk. I you... More 

Newell
2 reviews
4 of 5 stars Reviewed December 10, 2015

everything was good but the key cards did not work in the outside doors and had trouble on the room door also even with new cards

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Allen B
Margeever12, General Manager at Baymont Inn & Suites Waterloo, responded to this review

I am sorry that you can issues with the outside I have been working on that lock to fix and address all the issues. Thank you for the feedback and I was glad to hear everything was good. More 

Pasadena md
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 5, 2015

We enjoyed our stay. No problems at all. Only negative is that the breakfast was not so great.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Bigmamax4
Margeever12, General Manager at Baymont Inn & Suites Waterloo, responded to this review

I was glad to hear the you enjoyed the stay. We offer a full hot breakfast but we are open to suggestions when they are given. Please feel free to contact me with the suggestion. More 

Bondurant, Iowa
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 16, 2015

Always stay here when in town for work. Front desk personnel always freindly and helpful. Rooms always clean and ready. Great breakfast bar. Great location for dining and stores.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank jacko549
Margeever12, General Manager at Baymont Inn & Suites Waterloo, responded to this review

Thank you we are glad to hear from are regular customer. I always like to check in with them to make sure they are continually enjoying their stay with us, or if there is something else we need to do so people can be regular guest or our hotel. Please feel free to provide me any ideas. Thank you again. More 

Level Contributor
3 reviews
1 of 5 stars Reviewed November 8, 2015 via mobile

Outside appearance is pretty run down, not well maintained. Poor sound insulation between rooms. Heard people and kids running in room above us all the time. This hotel allows smoking in some rooms so you will smell smoking in many areas. Including your room even if it is a non-smoking room. Small pool which is in decent condition but no... More 

Helpful?
Thank Kris W
Margeever12, General Manager at Baymont Inn & Suites Waterloo, responded to this review

I do apologize that you did not enjoy your stay at the hotel. We have updated the outside of the building and the plants are well maintained. The only thing with the outside of the building is the parking lot but that does not make the hotel look run down or old. The smoking rooms that we have are on... More 

Waterloo, Iowa
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 3, 2015 via mobile

These were great rooms and close to a lot of eateries in the area. Casino is close for driving or I do believe the casino has a shuttle that will pickup. Shopping center located across the street. Fast food or a lot of sit down places to eat. Applebee's, pizza hut, Chinese and IHOP all close by.

Helpful?
Thank tjschell
Margeever12, General Manager at Baymont Inn & Suites Waterloo, responded to this review

Thank you we do are best at taking care of the hotel for everyone to have the best possible stay. Even if that means for only one night. Thank you again for the kind words. More 

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