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Comfort Inn & Suites Waterloo

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2011 LaPorte Road, Waterloo, IA 50702 (Formerly Fairfield Inn Waterloo)
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1 room 1 adult
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Comfort Inn & Suites Waterloo
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116 Reviews from our TripAdvisor Community

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2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

The Comfort Inn & Suites is very Clean and reasonable. It been a long time since I last stayed here and I would recommend it greatly. They a wonderful Breakfast and the people that work here are very friendly and helpful. The hotel is also very convenient to any part of Waterloo.

Helpful?
Thank Chris R
Sioux City, Iowa
Level Contributor
165 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 1 week ago

I had no reservation and it was about 6:30 pm when I got here. The clerk was on the phone with her manager(?) about a problem from earlier and it took a long time for her to get to me. I was about to leave when she finally acknowledged me. My advice- screw your manager- I need a room. Screw... More 

Helpful?
Thank jnobz
James B, General Manager at Comfort Inn & Suites Waterloo, responded to this review

Thank you writing this review. I completely understand your frustration. We did have some computer issues that day, but that is no excuse not to recognize you at our hotel. We know how important each and every guest is to our hotel, and we hope that you will give us another opportunity to earn your business. My staff and I... More 

South Dakota
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

For our travel weary family, we were greeted with a friendly smile from Quen the moment we walked in the front door.This hotel is very clean and very professional. So accommodating and very helpful! I booked the room via the Internet and requested a 1st floor room, which was ready and waiting for us. Their attention to detail is top... More 

Helpful?
Thank Dara H
Hackensack, Minnesota
1 review
5 of 5 stars Reviewed 1 week ago

The staff experience was top notch!! Malaysia welcomed us with enthusiasm and respect. She was efficient, attentive to detail, thoughtful and a delight!. Quinn was there the next night and went out of her way to provide an extra chair for our evening. She was very polite. The room was clean and appealing. The pillows and mattress I wanted to... More 

Helpful?
Thank 811elizabeth
Dharmendra P, Manager at Comfort Inn & Suites Waterloo, responded to this review

Thank you so much for taking the time to review us! We appreciate your attention to detail and glad you enjoyed your stay with us! We hope you come and visit us again soon! More 

Merrill, Wisconsin
1 review
5 of 5 stars Reviewed 2 weeks ago

Been staying at the comfort inn in Waterloo for seven months and the service is great the staff is very helpful and do there best to fix any problems I love staying hear and if I need to come back to waterloo for work this will be the place I go

Helpful?
Thank Andrew P
Dharmendra P, Manager at Comfort Inn & Suites Waterloo, responded to this review

Thank you so much for taking the time to review our hotel! Staying at a job site for that long can be tiring, so glad we could accommodate your needs and that you enjoyed your stay! Please visit us again soon! More 

Topeka, Kansas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I came to Waterloo for rally, a one night stay. I have a dog so I searched Trip Advisor for a hotel allowing pets. This one was the highest rated and having spent last night there, I know why. Quen checked me in along with another really personable and great lady! Made me feel at home right away. They offered... More 

Helpful?
Thank Helen N
Dharmendra P, Manager at Comfort Inn & Suites Waterloo, responded to this review

Thank you Helen for your review! It means so much to us when our guests take the time to review us and share their experience with other people. We hope the next time you are in the area you choose to stay with us! Please email our sales director the next time you are in the area enclosing your information... More 

Waterloo, Iowa
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Quenn at the front desk is great. Very friendly, happy, and professional. I have a great check-in and stay experience every time at this hotel. Suites are spacious and very comfortable. Mattress is great; I sleep well every time.

Helpful?
Thank shaaaammooooo
Dharmendra P, Manager at Comfort Inn & Suites Waterloo, responded to this review

Thank you so much for taking the time to review our property! One thing people don't normally think about when booking a hotel stay is the comfort of their bed! We take pride in the fact we have some of the very best beds and we want our guests to enjoy a restful nights sleep! Thank you for reviewing and... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Quin was very fun and welcoming, and gave us a great rate. She also helped us sign up for the rewards program, and gave us advice on how to get the most for our money. The hotel has a small pool, and pretty run-of-the-mill rooms. Looks to be recently redecorated, and well-maintained.

Helpful?
Thank mspettel
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

I was very impressed with this hotel. I made a mistake when I was booking but Quinn went way above and beyond what I expected. She not only helped me fix the mistake, but she also helped me get the best rate for the night. She made everything better than right. Comfort inn in Waterloo has the correct business model:... More 

Helpful?
Thank Ian S
Pune
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed December 23, 2015

Clean, Hospitality and location Clean, Hospitality and location…..all are at its top rating. Location is just next to crossroads shopping area, walkable restaurants as well. Breakfast is okay, I would say good for cost they charge for room. Rooms are clean, neat and sufficiently big enough for long stay with min-fridge and microwave in room. Service is beyond expectations, during... More 

Helpful?
2 Thank Sachin_Voyager
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