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Super 8 Waterloo

2.0 of 5
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1825 La Porte Road, Waterloo, IA 50702
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Super 8 Waterloo
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Ranked #11 of 16 Hotels in Waterloo
A recent review
3 of 5 stars reviewed 1 week ago
christinesT6823OG Chariton, Iowa
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101 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Springfield, Missouri
1 review
1 of 5 stars Reviewed 1 week ago

The previous guest was STILL in my room AND no housekeeping to cleanup after him .....but they thought that was just fine! The elevator smelled horribly of piss - for the three days we were stuck here. And, the "manager on duty" was not on the premises.... however she was available by phone.... after a lengthy wait.

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Christine J, Manager at Super 8 Waterloo, responded to this review

I am sorry to hear that your expeirence while staying here last year was terrrible. The manager that was working then is no longer wth us. The manager on duty does not live on the premises and is avalible by phone at anytime and can come in if need be. We would like top be able to change your mind... More 

Chariton, Iowa
1 review
3 of 5 stars Reviewed 1 week ago

the room was clean and comfortable.. the hosts were very congenial. the only thing i would have liked was a microwave in the room.

Review collected in partnership with Super 8

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Christine J, Manager at Super 8 Waterloo, responded to this review

Thank you for your review and input. we are happy that your stay with us was a good experience. We are sorry that the room you had did not have a microwave in, and we like to let you know that we are working on outfitting all the rooms with a microwave. We thank you for your patronage and ask... More 

Davenport, Iowa
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was in town for a week working at JD on second shift. It was always quiet when I was trying to sleep and the maids respected the "do not disturb" sign on the door. Which was nice since I slept until 10 after working until 2am. Overall a great place with free wifi. Unlike those pesky Hiltons.

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Christine J, Manager at Super 8 Waterloo, responded to this review

We are glad that your stay here with us was great. Thank you for choosing Super 8 in Waterloo for your stay and we hope that you will choose us again for your stay next time you are in town. More 

Minneapolis, Minnesota
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel is clean, beds are very comfortable and the staff is very helpful and attentive. We made a last minute reservation while on the road via the internet. The woman at the desk opened our room door for us and turned the heat on, so nice! The location is convenient from the 380 freeway, Taco Bell right next-door for... More 

Review collected in partnership with Super 8

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Christine J, Manager at Super 8 Waterloo, responded to this review

Thank you for the great review. The staff here at Super 8 are more than happy to assist our guests. We hope that you stay with us again the next time you come through. More 

Omaha, Nebraska
1 review
4 of 5 stars Reviewed May 28, 2015

The room was clean and quiet. Staff was friendly, and seemed to be always available. I had read reviews that complained about smoke smell in the hallway. I detected a slight smell, but nothing really bothersome. A lot of places to eat near by. Taco Bell is in the next parking lot.

Review collected in partnership with Super 8

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Christine J, Manager at Super 8 Waterloo, responded to this review

We are happy that your stay here was good. We are happy to help out guests to the best of our abilities. We are working on the smell of cigarette smoke in the hallways. We hope that you will consider staying with Super 8 Waterloo again when you are in town. More 

Trondheim, Norway
Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed May 24, 2015

We drove in about 9 o'clock in the evening without any previous booking, the lady at the front desk responded "No problem Sir!". And it was no problem, we got keys to the room and was warned that we may have to make several attempts at logging on to the wifi, and that was absolutely correct. The internet connection may... More 

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Christine J, Manager at Super 8 Waterloo, responded to this review

Thank you for the review. The staff here at Super 8 Waterloo are glad to hear that your stay with us was good. We have worked on the wifi and it now works better. We are more than happy and willing to help make our guests stays more enjoyable and to help out in any way. Thank you for choosing... More 

Creighton, Nebraska
1 review
1 of 5 stars Reviewed May 18, 2015

I booked this hotel because I was on a long road trip and just wanted a place to shower and lay my head down for a few hours. When I got there, I stood at the desk for 20 minutes before anyone came to help me. When I was taking my bags up to my room, I had men yelling... More 

Review collected in partnership with Super 8

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Buffalo Ctr
2 reviews
4 of 5 stars Reviewed May 9, 2015

Problems with internet, could not get on in the morning, have stayed here 30 times a year for 22 years, this is the worst it has been.

Review collected in partnership with Super 8

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Christine J, Manager at Super 8 Waterloo, responded to this review

Dear Dennis M, I am sorry that the internet was not working well last week when you stayed. We have looked into the problem and have gotten the internet fixed and running again. Thank you for your past patronage and your continued patronage. We look forward to future patronage from you. Thank you, Christine and Staff Waterloo Super 8 More 

Cedar Rapids, Iowa
1 review
2 of 5 stars Reviewed April 22, 2015

The whole hotel smelled of stale smoke from the smoking rooms even though we had a non-smoking room. The bed was a double size at best even though the reservation was for a queen size bed room.

Review collected in partnership with Super 8

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