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Quality Inn & Suites

2.0 of 5
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226 W. 5th St., Waterloo, IA 50701
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1 room 1 adult
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63 Reviews from our TripAdvisor Community

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Dubuque, Iowa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The staff was very accommodative & responded quickly to any requests. Made arrangements for separate reservations so we did not have to move rooms in between nites. The rooms were very nice and clean. Very good value. Negatives- no ice machines, elevators very old & one not working. Positive-breakfast was very goo. I only expected continental but they had hot... More 

Helpful?
Thank CHUCK W
1 review
1 of 5 stars Reviewed December 23, 2015 via mobile

The sink was all plug up the shower was broken to I left after 2hr ..got some of my money which I was mad never again.... will I go back there .....There was hair on the bed to. It small like smoke .....all over .....Pay a little more and be happy

Helpful?
Thank Johnny G

Travelers are raving about these Waterloo hotels

Level Contributor
3 reviews
1 of 5 stars Reviewed October 31, 2015 via mobile

First of all we did not feel safe when we drove up due to some of the people around the lobby area. Our group stayed on two different floors and as soon as we got off the elevator on both levels the place reeked of strong cigarette smoke and the room were just as bad. Even though the doors said... More 

Helpful?
Thank simonfam6
Thief River Falls, Minnesota, United States
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 26, 2015

This place is sketchy, old outdated and in a strange area. Our safe door latch was broken, there was a hole in the suite door, only one towel in a jacuzzi suite, the blow dryer was missing, the toilet didn't flush, popcorn under the pullout bed, had a faint smoke smell everywhere, water dripping in buckets in the lobby, the... More 

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Thank Alison L
Delaware, Ohio
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 24, 2015

Pros: Friendly management. Clean room, but carpet had pet stains all over. Con: Free WiFi - But every click of the mouse brought up an ad that covered an inch and a half of my computer screen. There was also an ad at the bottom of the screen. There was no way to turn off the ads. Most hotels offer... More 

Helpful?
Thank Gerald D
Iowa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 4, 2015

This is my second time staying at this hotel, the first was 7 years ago. I remembered it because the rates are reasonable and you get a very spacious suite. I have 4 kids so spacious is the key. Bedroom with two beds and separate living room, hot tub and counter area. Fridge seems sketchy....I have a feeling it's not... More 

Helpful?
Thank Pruchica
1 review
1 of 5 stars Reviewed April 1, 2015

I'm not even sure where to begin. SERIOUSLY! This place should only allow check-ins prior to sun down, because being outside in this part of town is unsafe. The doors here are truly locked for the safety of its guests. Fold out couch had no linens and there was a large blood spot on the mattress. Asked front desk for... More 

Helpful?
Thank restlen
Phoenix AZ
Level Contributor
220 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 247 helpful votes
2 of 5 stars Reviewed February 4, 2015

There were a few bright spots in my stay that I'll address immediately, then move on to the depressing aspects! The customer service is solid. The evening front desk agent was fantastic - helpful, kind, professional. The overnight front desk agent was welcoming and cheerful. These employees should be commended for their hard work in the midst of a worn-down... More 

Helpful?
Thank DesertDweller32
London, United Kingdom
Level Contributor
75 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed January 4, 2015

I am always a bit amazed when I see some shocking reviews of a hotel, and I experience nothing close to the sort. I am a firm believer in getting what you pay for, and you certainly achieve that at this Quality Inn. One thing I will agree on that appears in most of the bad reviews is that the... More 

Helpful?
1 Thank handicappedtravel
Big Lake, Minnesota
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 11, 2014

We stayed at this hotel strictly for sleep - checked in at 9pm and checked out at 7am the next morning. We got a great deal on a 2-room suite with 2 double beds, a pullout couch and 2 bathrooms. The rooms were big, we didn't feel cramped at all. The bedding was clean, the pullout couch was sufficient (surprisingly... More 

Helpful?
Thank Kim D
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