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Motel 6 Crossroads Mall-Waterloo-Cedar Falls

2141 Laporte Rd, Waterloo, IA 50702
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1 room 1 guest
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Motel 6 Crossroads Mall-Waterloo-Cedar Falls
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40 Reviews from our TripAdvisor Community

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Traveler rating
    8
    9
    7
    8
    8
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11
7
9
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Saucier, Mississippi
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 29, 2015

While looking at the reviews, I was uncertain whether to stay here or not. We are here for 2 nights. The room was actually clean, beds were ok, and sheets are fresh. Plenty of hot water for showers. The only thing that I have found was their towels are like sand paper, and real small. My husband is large guy,... More 

Was this review helpful? Yes
Ida Grove, Iowa
1 review
1 of 5 stars Reviewed June 7, 2015

Room was dark, tiny bathroom, flooring isn't stable, beds are terrible. This is really a long term stay motel for workers, not a place to stay with family. The lobby was my first clue that we were not staying in a quality establishment and I regret staying at all! Not worth the price and just isn't safe.

Was this review helpful? Yes
6Team, Brand Experience Team member at Motel 6 Crossroads Mall-Waterloo-Cedar Falls, responded to this review

Mar, Thank you for sharing your feedback. We apologize for any misunderstanding that may have occurred during your recent stay with regard to our rate policies and the inconveniences you experienced. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay. Our staff aims to provide... More 

Waterloo, Iowa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 29, 2015

Helllo my husband and I stayed here for about 3weeks total the first stay was in February the first room we were given had ants terrible and black mold in the bathroom the ants were even in our bed they moved us to another room it had ants as well so we moved once again it was better although all... More 

Was this review helpful? Yes 2
Omaha, Nebraska
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 15, 2014

I gave this motel a chance based on some good reviews I found here on Tripadvisor but after the horrible experience we had, it's only right I warn others who may be duped by the good reviews on here. This is an email I sent to the GM of this property following a recent stay of ours. I am writing... More 

Was this review helpful? Yes 2
Level Contributor
3 reviews
4 of 5 stars Reviewed September 15, 2014

Paid $62 so I don't expect much. Decent room. Had stains on the curtain but isn't a make my skin crawl filth. All in all I will come back again. There are plenty of things around in case you need something. Food is plentiful with a wide variety of resturaunts.

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Grand Rapids, Michigan
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed July 28, 2014

According to my brand new Garmin, the number we called was the Baymont Inn. However, the Baymont has moved and apparently left their phone number with the Motel 6 that took over. But it was late, we had already given our credit card number to the Motel 6 and RAGBRAI was in the area which meant most hotels were booked.... More 

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GRUNDY CENTER
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 16, 2014

I choose this hotel for a night out away from home in my local area here as there are a lot of amenities close by and I know the area well. Upon arrival the receptionist was very friendly and accommodating. We got our room keys and proceeded to our room which was on the first floor facing the parking lot.... More 

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Level Contributor
98 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed January 1, 2014

Was looking for a cheap place to sleep because I just couldn't drive the rest of the way home. This Motel 6 fit those needs but I will still try to look elsewhere if back in this town. My room was an iceberg - literally - the heater was completely off. I was hungry, tired & it was late (11... More 

Was this review helpful? Yes 1
m64746bo-GM, General Manager at Motel 6 Crossroads Mall-Waterloo-Cedar Falls, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments concerning your recent stay with us. Excellent service is what we strive for, therefore your feedback is extremely important as it enables us to continually improve our service and provide a great experience to our valued guests. Please accept our apologies that your stay was less than... More 

Rochester, Minnesota
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed October 14, 2013

We came to Waterloo during the 2nd weekend of October because my boyfriend was playing in a hockey tournament and since we had to bring our dog, we were limited to the number of pet friendly hotels that were close to the hockey rink. After searching for pet friendly hotels, we came across the Motel 6 in Crossroads Mall on... More 

Was this review helpful? Yes 2
m64746bo-GM, General Manager at Motel 6 Crossroads Mall-Waterloo-Cedar Falls, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments concerning your recent stay with us. Excellent service is what we strive for, therefore your feedback is extremely important as it enables us to continually improve our service and provide a great experience to our valued guests. Please accept our apologies that your stay was less than... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed October 4, 2013

My problem is one manager who does not know how to accommodate guests that have had to deal with roaches. I did not bring them with me. I don't want them sharing my room. Don't come here unless you want to share with crawling hitchhikers. Housekeeping does a good job, this is not against them.

Was this review helpful? Yes 2
m64746bo-GM, General Manager at Motel 6 Crossroads Mall-Waterloo-Cedar Falls, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Motel 6 in Waterloo. I am sorry that your experience did not meet your expectations, I started late October as the new general manager and wanted to address your concerns; please allow me to express my sincerest apologies. At Motel 6, we strive... More 

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