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Candlewood Suites Waterloo-Cedar Falls

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2056 La Porte Rd, Waterloo, IA 50702
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1 room 1 guest
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Candlewood Suites Waterloo-Cedar Falls
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54 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Saint Paul
1 review
1 of 5 stars Reviewed 1 week ago

It was gross. The kitchen sink was clogged, there was a good size stain on the couch that looked very much like fecal matter, dishwasher broken and backed up, there were crickets all over our room..... Reported all to management and housekeeping, they fixed the drain and that's all. A woman from housekeeping came and scratched the stain on the... More 

Was this review helpful? Yes
KEN M, General Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look... More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in the area visiting family and decided to try this hotel. It had competitive prices and good reviews. From our check-in to check-out, everything was handled well. The rooms was clean and everything worked. There were many features we did not use because we spent a lot of time with family. My wife was very pleased with the... More 

Was this review helpful? Yes
Rajesh P, General Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. More 

Urbandale, Iowa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 30, 2015

We booked this hotel through corporate travel agency for a weekend stay when we were in town for a youth baseball tournament. The booking request was for a non-smoking room, however the room Candlewood booked was a smoking room that was unbearable. There was no way we could stay in that room with our young boys. The manager Ken Mobarek... More 

Was this review helpful? Yes 1
Rajesh P, Guest Relations Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

We completely understand your frustration and apologize we were not able to help you. We have investigated your case . This reservation was made on line directly by you since we were sold out and only remaining room left was a smoking room and you booked this smoking room on your own terms. Hotel did not make this reservation for... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 15, 2015

Very friendly and helpful staff. Clean, comfortable room at a good price. Great value. Good location near restaurants, shopping (mall next door) and the highway. Suite hotel so you have a kitchen; however, they do not serve breakfast.

Was this review helpful? Yes 1
Rajesh P, General Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! More 

Zurich, Switzerland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 9, 2015

I am a regular. The hotel is in great location, close to all kinds of shopping, dining out and sports facilities. It has a small but well equipped fitness room, an indoor pool with jacuzzi. The rooms are clean and has all the amenities which you can expect from Candlewood suites. The staff is friendly as well as the hands... More 

Was this review helpful? Yes 1
Rajesh P, Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

Dear Guest. We are deeply elated that we have been your constant hotel of choice when you're in Waterloo Iowa. As always, don't hesitate to let us know if you're visiting again soon. Our staff are always ready to help you with anything. Thank you and take care. More 

Colorado
Level Contributor
82 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed May 31, 2015

Stayed in Waterloo on business. Room was clean but noted smell of curry, room 314. HVAC unit would not shut off. After much frustration the tripped the circut breaker. The refrigerator smell of curry so strong that I could not use it. Bedding was clean, but room needs steam cleaning!!!! Consulted with desk clerk regarding restaurants, she recommended local sports... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

Dear Madwolf, Thank you for taking the time to share your experience with us. It is nice that you have found our hotel staff to be helpful in providing dining recommendation in area. Please accept our heartfelt apologies for the feeling of discomfort you had from the unusual smell of your room. Rest assured, your feedback will be treated very... More 

Salem, Oregon, United States
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 24, 2015

Visiting family in Iowa for a lengthy stay and found this hotel provides exceptional value. The staff are very friendly and helpful. I used the exercise room, the computer stations, and the cupboard for some things like coffee and bottled water. I did notice that the towels felt damp and I am not sure if that was due to the... More 

Was this review helpful? Yes
Rajesh P, General Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

Dear Guest I am delighted to hear that we have been part of so many journeys that you've taken. I hope that you will stay with us several times more on your next trips. Our staff are always ready to welcome you. Thank you for your loyalty and trust. Hope to see you again soon. Take care! More 

Omaha, Nebraska
Level Contributor
625 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 1,175 helpful votes
3 of 5 stars Reviewed May 16, 2015

I had a nice stay at the Candlewood. Service was friendly. The rooms were small but had a full size kitchen. The fitness center has some free weights and a shoulder machine with some cardio but is lacking. The ROC across the street is a nice gym. No free breakfast is a downer with 3 hotels on the same block... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

Dear AlexanderDelarge, Thank you for taking the time in posting a review about our property on TripAdvisor. Our hotel is committed to providing our guests with the highest quality services and facilities and it is good to know that you find it to your liking. However, it is unfortunate to know that we did not meet your expectations regarding the... More 

Oskaloosa, IA
Level Contributor
75 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed March 11, 2015

Stayed here for two weeks while working in the area. The kitchen with a full size fridge/freezer was really nice. I was able to bring meals and food from home which saved me a lot of money. Nice size room which included a recliner. Housekeeping only once a week, but that didn't bother me. No free breakfast but the kitchen... More 

Was this review helpful? Yes 2
Iowa
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 30, 2014

My fiancée and I stayed here for a couple nights through thanksgiving weekend. We booked the room through a 3rd party site and was pretty reasonable and reviews were positive. The check in process was easy. It was a nice location near shopping, food, etc. the room was so nice! I didn't realize the hotel was for extended stay. We... More 

Was this review helpful? Yes 1
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