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All 15 Waterloo hotels

Candlewood Suites Waterloo-Cedar Falls

2.0 of 5 Hotel   |   2056 La Porte Rd, Waterloo, IA 50702
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Ranked #10 of 15 hotels in Waterloo
A recent review
3 of 5 stars reviewed 2 weeks ago
David S
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  • Reviews (40)
  • Photos (19)
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40 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
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English first
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stay here when in town on business. Staff is friendly and the location is good. Close to food and shopping. You get a discount at the IHOP near by as well. I recommend it because it has the essentials that you need at a fair price.

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Jackson, Minnesota
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Candlewood suites in Waterloo in a King/kitchen suite for a few days in July, the hotel is clean, the rooms are clean and presentable with everything you will need for your stay. The staff were helpful and happy to interact with those staying in the hotel. One great thing about Candlewood suites is that they had... More

Was this review helpful? Yes 1
Joe B, Front Office Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

Dear PhilK03, Thank you for sharing your experience with us! It's always great to hear that our hard work is paying off. Being an extended stay hotel, all of our rooms at Candlewood Suites Waterloo, are equipped with full kitchens! They really are great! Our staff prides themselves on providing a memorable experience, along with clean and comfortable accommodations! Thanks... More

Des Moines, Iowa
1 review
4 of 5 stars Reviewed 4 weeks ago

I recently stayed at this hotel and while the property and overall experience was good, I had a horrible experience with the hotel management upon check-in. General Manager Ken Mobarek was extremely rude because I had a discounted rate and was doing his very best to intimidate me into leaving and staying at another non-Holiday Inn hotel. After at least... More

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Joe B, Front Office Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

Dear Solo, Thank you for posting a review for our hotel. I'm so glad to hear that you enjoyed our property! We find that most guests can appreciate our extended stay layout, as Candlewood Suites are known for. I'm so sorry to hear about your negative experience with the manager. Thank you for bringing that to our attention, so that... More

2 reviews
5 of 5 stars Reviewed July 6, 2014

Excellent amenities and very helpful staff. They really make you feel like you're on vacation. I will definitely recommend this place. Great for families and excellent location! Close to shopping areas and waterpark.

Was this review helpful? Yes
Candlewood S, Front Office Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

Dear CydVanLuke, Thank you for your kind comments. We strive to make our business and leisure guests feel comfortable while staying with us, and your positive review goes along way in letting us know we're doing something right! Candlewood Suites of Waterloo Iowa is centrally located, and in close proximity to area attractions, shopping, and dining. I'm very glad that... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 28, 2014 via mobile

Hello all, I request you not to choose this hotel. Recently during my stay here I lost my money from hotel room. Hotel management was not ready to help me. They just ignored my request. Horrible experience.

Was this review helpful? Yes 1
Candlewood S, Front Office Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

Dear Suryahas, Thank you for your review. Our hotel does review and address these situations very carefully. Safety and Security are our first and foremost concern. We have reached out privately to obtain additional details of your experience. Sincerely, Joe B. More

Senior Contributor
24 reviews 24 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 22, 2014

My first time staying at this property. I am IHG member. Very clean. Suite was large and roomy for relaxing before settling in at the very large work area that divided the kitchen and living room. Small bathroom, which is fine. I like seeing the real estate used for other areas.

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Candlewood S, Front Office Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

Dear Kcfaninstl, Thanks a lot for your review of our hotel! I am glad to hear you were able to relax in your spacious suite. We agree that space should be saved for higher trafficked areas. We so appreciate your feedback, as our staff takes great pride in our Candlewood Suites. We hope to see you next time your travels... More

Plainfield, IL
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed May 19, 2014

This hotel looked fairly new however when we went inside it was quickly apparent it was not being taking care of. We travel often and stay in many ihg properties most of the time not having a problem. Our keys would not open the door, halls were very dirty should have been our first clue. We asked for a different... More

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Candlewood S, Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

Dear 65Mustang09, I'm so sorry to hear that your stay with us was less than satisfactory. Please rest assured that we take reviews seriously, and use them as an opportunity for improvement. Our hotel common areas are cleaned daily. Unfortunately, sometimes maintenance problems arise, especially in the kitchen area of the rooms. We are happy to move guests to suites... More

Des Moines, Iowa
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 22, 2014

I travel quite often for business and have stayed at every hotel brand under the sun. I know that typically the Candlewood Suites are a lower tier IHG property so my expectations we set appropriately. I choose this property because I wanted to earn points. Also, I chose to stay at this property because I have stayed at several others... More

Was this review helpful? Yes 1
Joe B, Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

Dear PhillyDice, I'm sorry to hear that your stay wasn't to your highest satisfaction. We do pride ourselves here at Candlewood Suites on our customer service offering, and thank you for the review of our property. I'd like to apologize about the cleanliness concerns, as well as the HVAC malfunction. I understand that it doesn't do you much good to... More

Austin, Minnesota
Top Contributor
63 reviews 63 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 16, 2014

A nice Valentine's night spent at a decent hotel suite. It had been a long time since my last visit to Waterloo. We went down with another couple and went to the casino and spent the night at the Candlewood. Very close to the casino and very close to a big nice shopping mall. The first room we got we... More

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Cedar Falls, Iowa
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 26, 2013

Meh.... it is quite expensive for what you get. The studio suite did not come with an oven, but rather a dishwasher... I'd rather have an oven than an automatic dishwasher... I was here on business and if you need reliable access to the internet when you are here for business, I would advise that you stay elsewhere... the internet... More

Was this review helpful? Yes 1
Candlewood S, Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

We regret your stay with us was not to your entire satisfaction as you had internet connection problem. We have taken corrective actions to fix the issue. Each our suites is equipped with electric stove top we can not have ovens due to fire safety ,dishwashers, silverware, Tupperware, pots and pan, plates and glasses, coffee maker, iron and stand plus... More

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Additional Information about Candlewood Suites Waterloo-Cedar Falls

Address: 2056 La Porte Rd, Waterloo, IA 50702
Phone Number:
Location: United States > Iowa > Waterloo
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Waterloo-Cedar Falls 2*
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Also Known As:
Candlewood Suites Waterloo-Cedar Falls Hotel Waterloo

19 photos of this hotel

Management photos: Courtesy of the property manager

All management photos (20)
Pool/beach area (1)
Hotel & grounds (3)
Room/suite (7)
Other (9)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Welcome to the Candlewood Suites Waterloo - Cedar Falls. Our hotel is located within walking distance of area attractions and is just seven miles from the Waterloo Regional Airport (ALO). If you're without a car during your stay in Waterloo, you can enjoy the convenience of having several attractions within walking distance of our Waterloo hotel, including the Crossroads Mall, the Isle of Capri Casino and the Lost Island Water & Theme Park. Other attractions less than 10 miles from our Waterloo, Iowa hotel include the Grout Museum District, the National Cattle Congress, the Phelps Youth Pavilion and the stadiums for the Waterloo Blackhawks and the Waterloo Bucks. In addition to our close proximity to area attractions, business guests also appreciate our hotel's proximity to local businesses. Businesses within a few miles of our accommodations include John Deere, Tyson, Allen Hospital and Sartori Hospital. With a variety of comfortable rooms and amenities, you'll feel like you never left home during your extended stay in Waterloo, Iowa. Our hotel offers amenities to help you keep up your daily routine, including a 24-hour business center, fitness center and an indoor pool. Other amenities include free guest laundry facilities, a convenience store and free, high-speed Internet access. You can get comfortable, when you stay at our extended stay hotel in Waterloo, IA. ... more   less 
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Questions & Answers

Questions? Get answers from Candlewood Suites Waterloo-Cedar Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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