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All 15 Waterloo hotels

Candlewood Suites Waterloo-Cedar Falls

2.5 of 5 Hotel   |   2056 La Porte Rd, Waterloo, IA 50702
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58%
Ranked #8 of 15 Hotels in Waterloo
A recent review
5 of 5 stars reviewed 1 week ago
americanlady1961 Iowa City, Iowa
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41 reviews from our community

Traveler rating
    12
    12
    8
    6
    3
See reviews for
7
4
6
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Iowa City, Iowa
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Very clean and the room had lots of space ,big bathroom .made me forget I was at a hotel.Good restaruants around .shopping .very safe .The staff knows where to put you if you have to stay more than one night.always a smiling face.nice people no worrys there

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stay here when in town on business. Staff is friendly and the location is good. Close to food and shopping. You get a discount at the IHOP near by as well. I recommend it because it has the essentials that you need at a fair price.

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IHGCare, Guest Relations Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

Dear David S, Thank you for taking the time to write us a review regarding your recent stay. We appreciate the kind comments on the staff. We would also like to thank you for recommending our property. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Sincerely, Karen... More

Jackson, Minnesota
Contributor
16 reviews 16 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 31, 2014

I stayed at the Candlewood suites in Waterloo in a King/kitchen suite for a few days in July, the hotel is clean, the rooms are clean and presentable with everything you will need for your stay. The staff were helpful and happy to interact with those staying in the hotel. One great thing about Candlewood suites is that they had... More

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Joe B, Front Office Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

Dear PhilK03, Thank you for sharing your experience with us! It's always great to hear that our hard work is paying off. Being an extended stay hotel, all of our rooms at Candlewood Suites Waterloo, are equipped with full kitchens! They really are great! Our staff prides themselves on providing a memorable experience, along with clean and comfortable accommodations! Thanks... More

Des Moines, Iowa
1 review
4 of 5 stars Reviewed July 31, 2014

I recently stayed at this hotel and while the property and overall experience was good, I had a horrible experience with the hotel management upon check-in. General Manager Ken Mobarek was extremely rude because I had a discounted rate and was doing his very best to intimidate me into leaving and staying at another non-Holiday Inn hotel. After at least... More

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Joe B, Front Office Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

Dear Solo, Thank you for posting a review for our hotel. I'm so glad to hear that you enjoyed our property! We find that most guests can appreciate our extended stay layout, as Candlewood Suites are known for. I'm so sorry to hear about your negative experience with the manager. Thank you for bringing that to our attention, so that... More

2 reviews
5 of 5 stars Reviewed July 6, 2014

Excellent amenities and very helpful staff. They really make you feel like you're on vacation. I will definitely recommend this place. Great for families and excellent location! Close to shopping areas and waterpark.

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Candlewood S, Front Office Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

Dear CydVanLuke, Thank you for your kind comments. We strive to make our business and leisure guests feel comfortable while staying with us, and your positive review goes along way in letting us know we're doing something right! Candlewood Suites of Waterloo Iowa is centrally located, and in close proximity to area attractions, shopping, and dining. I'm very glad that... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 28, 2014 via mobile

Hello all, I request you not to choose this hotel. Recently during my stay here I lost my money from hotel room. Hotel management was not ready to help me. They just ignored my request. Horrible experience.

Was this review helpful? Yes 1
Candlewood S, Front Office Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

Dear Suryahas, Thank you for your review. Our hotel does review and address these situations very carefully. Safety and Security are our first and foremost concern. We have reached out privately to obtain additional details of your experience. Sincerely, Joe B. More

Senior Contributor
24 reviews 24 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 22, 2014

My first time staying at this property. I am IHG member. Very clean. Suite was large and roomy for relaxing before settling in at the very large work area that divided the kitchen and living room. Small bathroom, which is fine. I like seeing the real estate used for other areas.

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Candlewood S, Front Office Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

Dear Kcfaninstl, Thanks a lot for your review of our hotel! I am glad to hear you were able to relax in your spacious suite. We agree that space should be saved for higher trafficked areas. We so appreciate your feedback, as our staff takes great pride in our Candlewood Suites. We hope to see you next time your travels... More

Plainfield, IL
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed May 19, 2014

This hotel looked fairly new however when we went inside it was quickly apparent it was not being taking care of. We travel often and stay in many ihg properties most of the time not having a problem. Our keys would not open the door, halls were very dirty should have been our first clue. We asked for a different... More

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Candlewood S, Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

Dear 65Mustang09, I'm so sorry to hear that your stay with us was less than satisfactory. Please rest assured that we take reviews seriously, and use them as an opportunity for improvement. Our hotel common areas are cleaned daily. Unfortunately, sometimes maintenance problems arise, especially in the kitchen area of the rooms. We are happy to move guests to suites... More

Des Moines, Iowa
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 22, 2014

I travel quite often for business and have stayed at every hotel brand under the sun. I know that typically the Candlewood Suites are a lower tier IHG property so my expectations we set appropriately. I choose this property because I wanted to earn points. Also, I chose to stay at this property because I have stayed at several others... More

Was this review helpful? Yes 1
Joe B, Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

Dear PhillyDice, I'm sorry to hear that your stay wasn't to your highest satisfaction. We do pride ourselves here at Candlewood Suites on our customer service offering, and thank you for the review of our property. I'd like to apologize about the cleanliness concerns, as well as the HVAC malfunction. I understand that it doesn't do you much good to... More

Austin, Minnesota
Top Contributor
66 reviews 66 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 16, 2014

A nice Valentine's night spent at a decent hotel suite. It had been a long time since my last visit to Waterloo. We went down with another couple and went to the casino and spent the night at the Candlewood. Very close to the casino and very close to a big nice shopping mall. The first room we got we... More

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Additional Information about Candlewood Suites Waterloo-Cedar Falls

Address: 2056 La Porte Rd, Waterloo, IA 50702
Phone Number:
Location: United States > Iowa > Waterloo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Candlewood Suites Waterloo-Cedar Falls 2.5*
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Also Known As:
Candlewood Suites Waterloo-Cedar Falls Hotel Waterloo

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