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Candlewood Suites Waterloo-Cedar Falls

2.5 of 5
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2056 La Porte Rd, Waterloo, IA 50702
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Candlewood Suites Waterloo-Cedar Falls
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Ranked #10 of 16 Hotels in Waterloo
A recent review
4 of 5 stars reviewed 5 days ago
Linda W Salem, Oregon, United States
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48 reviews from our community

Traveler rating
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    10
    6
    3
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6
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20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Salem, Oregon, United States
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Visiting family in Iowa for a lengthy stay and found this hotel provides exceptional value. The staff are very friendly and helpful. I used the exercise room, the computer stations, and the cupboard for some things like coffee and bottled water. I did notice that the towels felt damp and I am not sure if that was due to the... More 

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Omaha, Nebraska
Top Contributor
570 reviews 570 reviews
73 hotel reviews
1,001 helpful votes 1,001 helpful votes
3 of 5 stars Reviewed 1 week ago

I had a nice stay at the Candlewood. Service was friendly. The rooms were small but had a full size kitchen. The fitness center has some free weights and a shoulder machine with some cardio but is lacking. The ROC across the street is a nice gym. No free breakfast is a downer with 3 hotels on the same block... More 

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Oskaloosa, IA
Top Contributor
68 reviews 68 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 11, 2015

Stayed here for two weeks while working in the area. The kitchen with a full size fridge/freezer was really nice. I was able to bring meals and food from home which saved me a lot of money. Nice size room which included a recliner. Housekeeping only once a week, but that didn't bother me. No free breakfast but the kitchen... More 

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Iowa
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 30, 2014

My fiancée and I stayed here for a couple nights through thanksgiving weekend. We booked the room through a 3rd party site and was pretty reasonable and reviews were positive. The check in process was easy. It was a nice location near shopping, food, etc. the room was so nice! I didn't realize the hotel was for extended stay. We... More 

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Pittsburgh, PA
Top Contributor
105 reviews 105 reviews
60 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed October 10, 2014

We stayed here for one night. Pros: The room is large, with a full kitchen. Nice sized bathroom and everything is very clean. Free wi-fi in the rooms. Easy on and off the highway, and close location to shopping, eating, etc. Cons: No breakfast, the workout room was terrible (the treadmills are ancient-one treadmill didn't work and the other was... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

Dear Wilson60, Thank you for taking the time to express your thoughts and concerns regarding your stay. We are delighted you enjoyed your overall experience with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. Please accept our sincere apology for the shortcomings... More 

Austin, Minnesota
Top Contributor
91 reviews 91 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 21, 2014

We enjoy staying at the hotel. It is located close to many store's and also place's to eat . Many right in walking distance. It is also located close to the casino . The room's are big and all way's clean. Also, a nice swimming pool and hot tub to relax in.

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Iowa City, Iowa
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 4, 2014

Very clean and the room had lots of space ,big bathroom .made me forget I was at a hotel.Good restaruants around .shopping .very safe .The staff knows where to put you if you have to stay more than one night.always a smiling face.nice people no worrys there

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 16, 2014

I stay here when in town on business. Staff is friendly and the location is good. Close to food and shopping. You get a discount at the IHOP near by as well. I recommend it because it has the essentials that you need at a fair price.

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IHGCare, Guest Relations Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

Dear David S, Thank you for taking the time to write us a review regarding your recent stay. We appreciate the kind comments on the staff. We would also like to thank you for recommending our property. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Sincerely, Karen... More 

Jackson, Minnesota
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 31, 2014

I stayed at the Candlewood suites in Waterloo in a King/kitchen suite for a few days in July, the hotel is clean, the rooms are clean and presentable with everything you will need for your stay. The staff were helpful and happy to interact with those staying in the hotel. One great thing about Candlewood suites is that they had... More 

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Joe B, Front Office Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

Dear PhilK03, Thank you for sharing your experience with us! It's always great to hear that our hard work is paying off. Being an extended stay hotel, all of our rooms at Candlewood Suites Waterloo, are equipped with full kitchens! They really are great! Our staff prides themselves on providing a memorable experience, along with clean and comfortable accommodations! Thanks... More 

Des Moines, Iowa
1 review
4 of 5 stars Reviewed July 31, 2014

I recently stayed at this hotel and while the property and overall experience was good, I had a horrible experience with the hotel management upon check-in. General Manager Ken Mobarek was extremely rude because I had a discounted rate and was doing his very best to intimidate me into leaving and staying at another non-Holiday Inn hotel. After at least... More 

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Joe B, Front Office Manager at Candlewood Suites Waterloo-Cedar Falls, responded to this review

Dear Solo, Thank you for posting a review for our hotel. I'm so glad to hear that you enjoyed our property! We find that most guests can appreciate our extended stay layout, as Candlewood Suites are known for. I'm so sorry to hear about your negative experience with the manager. Thank you for bringing that to our attention, so that... More 

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