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Days Inn & Suites Waterloo

3.0 of 5
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1809 Laporte Rd, Waterloo, IA 50702 (Formerly Heartland Inn)
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1 room 1 adult
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Days Inn & Suites Waterloo
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208 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 4 days ago NEW

Truly enjoyed the Business kind suite room. our experience was great.The beds were so comfortable, breakfast was wonderful.would recommend everyone to stay here weather for business or family. the staff was great, they do really care for each and every guest. there were other folks that were here for Job fair and they all had wonderful time.

Helpful?
Thank Aruna D P
Jacksonville, Illinois
1 review
5 of 5 stars Reviewed 5 days ago NEW

Overall it was a great experience. The hotel staff was friendly and very helpful. I was there for 3 nights and was satisfied with the stay.

Review collected in partnership with Days Inn

Helpful?
Thank bntobin91
Statesville, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We were there for a week and were very impressed. Great staff, very clean, and convenient to food and shopping. Will definitely be going back! Would have preferred a few more options at breakfast but it was enough to take the edge off til lunch.

Review collected in partnership with Days Inn

Helpful?
Thank AmandaShawn
Dharmendra P, Manager at Days Inn & Suites Waterloo, responded to this review

Thank you Amanda for your review! We appreciate you taking the time to give us your feedback! More 

Eureka, Illinois
2 reviews
4 of 5 stars Reviewed 1 week ago

Guy doing the check in was excellent. Everything was great except breakfast. We wanted to get on the road early so headed down at 6am. Very little was ready. The kid that was supposed to be working disappeared shortly after we showed up and never returned.

Review collected in partnership with Days Inn

Helpful?
Thank Doug T
Dharmendra P, Manager at Days Inn & Suites Waterloo, responded to this review

Thank you Doug for Reviewing us! So glad you enjoyed your stay! We apologize for not meeting your expectations and quite honestly, our staff not meeting our own expectations. We will do some additional training with our staff to ensure our guests can enjoy their breakfast starting promptly at 6am. More 

Monona, Iowa
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 4, 2016

This has become our favorite place to stay while in Waterloo because it ever disappoints. The accommodations are clean and comfortable and the breakfast is top notch. The staff is also VERY courteous and helpful. We will look forward to our next stay at this Days Inn!

Review collected in partnership with Days Inn

Helpful?
Thank Jeneen G
Dharmendra P, Manager at Days Inn & Suites Waterloo, responded to this review

Thank you so much Jeneen for taking the time to review our hotel! We love serving our guests and are constantly trying to improve ourselves and our property! Again, thank you Jeneen and we look forward to hosting you again soon! More 

Ames, Iowa
1 review
4 of 5 stars Reviewed December 23, 2015

I was very surprised that this 2 to 3 star hotel ended up being, in my opinion a 4 star hotel. The staff was very polite and helped with every little need me and my employees needed, and they did it with sincere smile every time. The only complaint I have with this hotel is that I asked them if... More 

Review collected in partnership with Days Inn

Helpful?
Thank jonathonc714
Dharmendra P, Manager at Days Inn & Suites Waterloo, responded to this review

Thank you Jonathon for your thoughtful review! We take great pride in our housekeeping and our staff for their service and attention to detail. It is unfortunate you had expected a hot tub, we will use this example and do additional training to better the experience for other guests.Thank you again for taking time to review us and we look... More 

Aberdeen
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 22, 2015

I was traveling on business and was lucky enough to choose to stay at this property. The amenties are great, nice fitness room and indoor pool, breakfast was stellar. The desk clerk, Tyler, was very personable and made me feel welcome. The room itself was very spacious and it was easy to relax. I would definitely recommend this location to... More 

Helpful?
Thank Travis T
Dharmendra P, Manager at Days Inn & Suites Waterloo, responded to this review

Thank you Travis for the thoughtful review! Glad you enjoyed yourself and took advantage of our great amenities! We not only take pride in our facility, but out staff that goes above and beyond to take care of the guests, so glad your experience was memorable and we look forward to having you visit us again soon! Safe travels! More 

Saint Paul, Minnesota
2 reviews
5 of 5 stars Reviewed December 17, 2015

The hotel is in good condition but the service is incredible! Annette was awesome, she was everywhere and always pleasant...not something you see everywhere these days! She was clearly busy but yet insisted on accompanying us to the work out room (which was very nice as well) to ensure we knew where we were going!

Helpful?
Thank CLE1114
Dharmendra P, Manager at Days Inn & Suites Waterloo, responded to this review

Thank you so much for reviewing the Days Inn & Suites! We take pride in our staff and the care they offer to all of our guests. We hope you choose to stay with us the next time you are in the Cedar Valley area! More 

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