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Howard Johnson Waterloo/Cedar Falls

2.0 of 5
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3052 Marnie Ave, Waterloo, IA 50701
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1 room 1 adult
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Howard Johnson Waterloo\/Cedar Falls
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194 Reviews from our TripAdvisor Community

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Minnesota
1 review
5 of 5 stars Reviewed 1 week ago

Great customer service.. I had a room last weekend brought kids and family front desk lady was very accommodating offer crib for baby moved room from top to bottom floor to make things easier helped us with breakfast just a lovely lady she did everything possible to make are stay great!!! Thanks Shantay

Helpful?
Thank Danny s
Dharam P, Owner at Howard Johnson Waterloo/Cedar Falls, responded to this review

Thank you so much for taking the time to write a review about us! We are so thankful that you chose out hotel for your Waterloo stay. I hope you found time to enjoy our indoor pool with your kids, and hope that you enjoyed our continental breakfast. It is very important to all of our staff to be as... More 

Iowa
1 review
5 of 5 stars Reviewed 2 weeks ago

Very friendly and accommodating staff! Our check-in employee was female and stated she was new! I could tell, very professional and welcoming, great smile. My daughter was getting over flu and was sleeping late into the morning. Called for late check-out, no problem! They also had popcorn in the lobby in the evening!

Helpful?
Thank aloge
Dharam P, Owner at Howard Johnson Waterloo/Cedar Falls, responded to this review

Thank you so much for taking the time to write a review about our hotel. It is the goal of all our staff members to amaze all of our guest. Its a real morale booster to receive such a positive survey. We hope that your daughter is feeling better and that you will come back again to give us another... More 

Minneapolis, Minnesota
1 review
3 of 5 stars Reviewed 3 weeks ago

The room was nice and clean, comfy beds etc. Continental breakfast was good. There's a diner across the parking lot (hardly a diner inside, it's nicer!) with good food and service. The only drawback was the pool. We used it but it was rather chilly and the room was a bit in disrepair. Of course it also was below zero... More 

Review collected in partnership with Howard Johnson

Helpful?
Thank Ann F
Dharam P, Owner at Howard Johnson Waterloo/Cedar Falls, responded to this review

Dear Ann, Thank you very much for your sincere review of your recent stay at out hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Im glad to hear that you enjoyed our rooms, breakfast and the diner! I greatly appreciate your comments about aspects of pool that need attention. We... More 

Sioux City, Iowa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Clean, quality rooms, good location right off the highway. Good breakfast and friendly staff. What more could you want? We have stayed here countless times and would highly recommend this place for any sort of trip.

Helpful?
Thank PattrickS
Carroll, Iowa
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Breakfast not so good, biscuits and gravy, gravy not very warm, milk not cold, only 2 juices available. I hate the small pillows used in the rooms. Why don't you have normal size????

Review collected in partnership with Howard Johnson

Helpful?
Thank Larry R
1 review
4 of 5 stars Reviewed January 5, 2016 via mobile

My husband had to be away from home for three weeks on business, and this is the hotel his company chose. I went up with him the first night, and was immediately impressed with the cleanliness of the facility and the room. There was no offensive odor as mentioned in some of the other reviews, and the bed was quite... More 

Helpful?
Thank terrah s
Harbor Springs, MI
2 reviews
4 of 5 stars Reviewed December 28, 2015

This hotel is not as expensive as other hotels in Waterloo; however, the reason I have chosen to stay there is because it is located in a quiet area.

Review collected in partnership with Howard Johnson

Helpful?
Thank carollH5124GU
Iowa City, Iowa
2 reviews
3 of 5 stars Reviewed December 6, 2015

Our hostess on check-in was somewhat surly. It took considerable effort on our part to get her to smile. The breakfast room is too small for the number of guests the hotel accommodates. The swimming pool area was highly chlorinated, perhaps to halt the spread of mildew. I realize that the pool is an old design, but it needs far... More 

Review collected in partnership with Howard Johnson

Helpful?
Thank davtif
Grand Rapids, Michigan
1 review
2 of 5 stars Reviewed November 23, 2015

Miserable lighting inside the room, and the clerk was not helpful. Barely adequate facility. No elevator.

Review collected in partnership with Howard Johnson

Helpful?
Thank 263terryd

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