We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Country Inn & Suites By Carlson, Waterloo

Hotel website
Hotel deals
4025 Hammond Avenue, Waterloo, IA 50702
Special Offer
Book early and Save 15%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Country Inn & Suites By Carlson, Waterloo
Professional photos View all
Browse nearby
Country Inn & Suites By Carlson, Waterloo
Add Photo Write a Review

138 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    63
    39
    16
    10
    10
See reviews for
61
22
5
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (138)
  • Mar-May only
    (34)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (31)
All months
Waterloo, Iowa
1 review
4 of 5 stars Reviewed 4 days ago NEW

While the room was spacious and clean it was slightly outdated and the furniture was stained and worn. There was plenty of space for our party of 5 adults and 2 children to sleep, but don't expect much sleep unless you like your mattress very firm. Plenty of room to sleep on the floor though.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Des Moines, Iowa
1 review
2 of 5 stars Reviewed 1 week ago

We have stayed at the Country Inn and Suites in Waterloo often over the last 15 years while visiting relatives in the city. This last July 2015 trip I inadvertently left my IPhone charger ($29.00) with its 12' cord ($29.00) in my room. I called them the next day, and sure enough, the front desk had it. I was assured... More 

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Waterloo, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay, in regards to the missing item and staff resolution. We take the time to listen to your constructive comments so we can continually improve our services. More 

Waverly, Iowa
1 review
2 of 5 stars Reviewed 1 week ago

Checked in with Expedia had to cancel the room and had to use cash. Took about an hour to fix it and get in a room! Whirlpool was Luke warm, barely warmer than the pool. Pool temperature was perfect. First room went into the air wasn't working. (It was above 90° keep in mind) after waiting to see if the... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Waterloo, responded to this review

Thank you for reaching out and writing your review. We apologize you were not satisfied with the condition of the hotel and your room during your stay, in regards to the pool, room temperature, and cleanliness. We appreciate you taking the time share your experience as your comments are valued and will be used to consider improvements in the future. More 

Waterloo, Iowa
1 review
5 of 5 stars Reviewed 2 weeks ago

I'd first like to state that the staff had to endure 2 full weeks of my employees. These employees are the human equivalent of bulls running through proverbial china shops when it comes to hotel stays. They are demanding even though we have negotiated an awesome nightly rate. They have appetites similar to that of recently awoken bears from hibernation.... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Olathe, KS
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in a double queen room for a 2-night weekend stay. Room and bathroom were nice, loved having the fridge and microwave in the room. Kids enjoyed the daily cookies. Location is close to many restaurants, freeways and local attractions. My only complaint was the bedding. Mattresses are not pillow-top and are on the firm side. My husband and I... More 

Was this review helpful? Yes
Tai P, Director of Sales at Country Inn & Suites By Carlson, Waterloo, responded to this review

Good morning, thank you for taking time out of your day to complete our survey. We are glad you enjoyed our rooms, cookies, location, and your overall stay. We are very sorry the beds were not to your liking and sorry about your neck and back aches. We are actually getting new beds in the next couple weeks, we don’t... More 

Questions? Get answers from hotel staff and past guests. Ask a question

23 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3)
Viewed
Room/suite (1)
Viewed
Dining (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (8)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)
Viewed
Other (8)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Waterloo
1.0 mi away
Hampton Inn Waterloo
Hampton Inn Waterloo
#1 of 16 in Waterloo
4.5 of 5 stars 240 reviews
1.1 mi away
Comfort Inn & Suites Waterloo
1.1 mi away
Holiday Inn Express Waterloo
Show Prices
Show Prices
Show Prices
1.0 mi away
Candlewood Suites Waterloo-Cedar Falls
1.1 mi away
Days Inn & Suites Waterloo
1.1 mi away
Baymont Inn & Suites Waterloo
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay