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Holiday Inn Express Waterloo

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2127 La Porte Road, Waterloo, IA 50702
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1 room 1 guest
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Holiday Inn Express Waterloo
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92 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (92)
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    (16)
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Iowa
Level Contributor
148 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

First time stay at this HI Express. Worked with me on rate which I appreciated. Front desk lady both when I check in and when I checked out were very nice. The pancakes from 8 -12 at night was something I had never heard of before but was kind of neat. I had never eaten pancakes at 10:00 PM. Stationary... More 

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Michigan
Level Contributor
77 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything was so perfect that it was the second day before I truly realized how nice this place was! We came in for a tractor show and were extremely pleased with the nightly happy hour, great breakfast and breakfast area and the cleanliness of the hotel.

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Saint Louis
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good location west of highway. Restaurant choices within few miles is great. Mall shopping if you need it. Reception was less enthused than earlier visits. Overall, impression seemed to be "saving expenses" on property. Will stay again unless I read a slide in value.

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Brownsville, Wisconsin, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 25, 2015

We recently spent 2 nights here, as we were on our Harleys and ran into a day of crappy weather, so we took a day off from riding. We hung out at the hotel most of the day, the pool and hot tub were very clean, the staff was great, offering tips for good food at local establishments, and the... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

So happy with this hotel! I was in Waterloo for a Memorial Day weekend BBQ, and this hotel was just what I needed - clean, comfortable room with plenty of space for both me and my boyfriend. The pool was a great size, and it was cool without being cold. It was great to have access to the hot tub,... More 

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Lincoln, Nebraska
Level Contributor
166 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed April 19, 2015

Stayed here while in town for a cancer benefit. Very nice hotel. Conveniently right off the freeway and close to plenty of restaurants. Check in was quick and easy. Room was well furnished and bed was comfortable. There is a small hot tub with room for about 5 people. Screaming kids were extra loud because the whole pool area is... More 

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Troy G, General Manager at Holiday Inn Express Waterloo, responded to this review

Dear Trooper198, My name is Troy Gaviola and I am the General Manager at the Holiday Inn Express in Waterloo Iowa. Thank you for your recent visit to our hotel. I hope your time in Waterloo was both productive and enjoyable. Our pool and hot tub is available to all of our guests use and I am sorry other guests... More 

1 review
2 of 5 stars Reviewed April 11, 2015 via mobile

Checked in late at night very tired after traveling many hours. Was not given enough towels for number of guests. This was the noisiest room I have ever stayed in. Air conditioning units were SO loud. Very hard to get a good night's sleep.

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Troy G, General Manager at Holiday Inn Express Waterloo, responded to this review

Dear Fam-reviews, My name is Troy Gaviola and I am the General Manager at the Holiday Inn Express in Waterloo Iowa. Thank you for your recent visit to our hotel. I hope your time in Waterloo was both productive and enjoyable. I am sorry you did not receive a restful experience at our hotel. Everything we do is designed to... More 

Le Sueur, Minnesota
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed February 16, 2015

when we first arrived (President's weekend/valentine's day) it felt and appeared via facial expressions and voice tones that there was tension between some staff members at the front desk; one immediately welcomed us thanking us for being reward members while the other seemed to be checking over our reservation for what we had requested two queens and a rollaway which... More 

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Troy G, Manager at Holiday Inn Express Waterloo, responded to this review

Dear missgg219, My name is Troy Gaviola and I am the General Manager at the Holiday Inn Express Waterloo Iowa. Thank you for taking the time to post about your recent stay with us. Our goal is to create a 5 Star experience. Everything we do is aimed at providing our guests an outstanding guest experience while at our hotel.... More 

Monterrey, Mexico
Level Contributor
209 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed February 4, 2015

I stayed four nights at this hotel while on business in Waterloo and had a wonderful stay at this hotel. The staff was very helpful . . . Troy and his staff helped me out tremendously, as I had to switch hotels due to weather and flight changes to Cedar Rapids. Beds are comfortable, rooms are clean, and the hotel... More 

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Omaha, Nebraska
Level Contributor
625 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 1,175 helpful votes
3 of 5 stars Reviewed January 9, 2015

The Holiday Inn Express in Waterloo is a nice hotel with friendly staff and decent accomodations. Check in was smooth and the two ladies at the desk were very nice. The rooms are clean and the bed is comfy (firm). The pillows are way soft but I brought my own on this trip. Plenty of hot water in the shower.... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Waterloo, responded to this review

Dear AlexanderDelarge, Thank you for writing a review about our property. We strive to give great and impressive service to all of our guests. It makes us happy to read we have met your expectations that you enjoyed our complimentary breakfast, that our location, amenities and facilities were suitable to your needs. We hope that other travelers will find your... More 

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